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Online Intermediate University or Cpd courses

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  • PRINCE2® Foundation & Practitioner - Both Exams Included

    Training Deals
    Award Winning Course | Awarded by Axelos | 99% Pass Rate
    • 7,671 enquiries
    • Online
    • 50 hours · Self-paced
    • Professional certification
    • 40 CPD points
    • Tutor support
    Highly rated
    Includes PRINCE2® Foundation + Practitioner Exams | Certificates |Fully Accredited by PeopleCert | PRINCE2® Certifications are essential for any Project Management role. This accredited PRINCE2® Project Management Online Training will prepare delegates for the PRINCE2® Fo …
    Enquire for pricing
  • CIM Diploma in Professional Digital Marketing (Online)

    Business Consort – Digital & Social Media Academy
    CIM Accredited | 99% Pass Rate | Graduate in 12-24 weeks | Earn £50-150K
    • 3,611 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Highly rated
    Interest FREE Payment Plans mean you can study from just £99 a month! The CIM Diploma in Professional Digital Marketing is a worldwide recognised professional qualification that is highly demanded by employers - Gaining this prestigious accolade puts you in the top 1% of ma …
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  • Copywriting course (QLS Level 4)

    College of Media and Publishing
    Help finding copywriting work | Unlimited personal support | 21 practical tutor marked assignments
    • 3,107 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    Copywriting (QLS L4) Many leading corporations including Arsenal FC, British Airways, BT, Disney, John Lewis, and Vodafone use this accredited copywriting course to train their staff. And numerous individuals testify that it is practical, effective and great value for money. T …
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    £296.73 £549.50
  • Social media marketing course (QLS Level 4)

    College of Media and Publishing
    Unlimited tutor support | No deadlines | Endorsed Certification | Help finding work
    • 1,340 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    An online Social media marketing course for individuals and businesses Practical and engaging assignments | Endorsed certification Certification: Quality Licence Scheme certificate of achievement. Endorsed by: The Quality Licence Scheme. Accredited by: CPD | EADL. Government r …
    Save 46%
    £296.73 £549.50
  • Proofreading & copy editing course (QLS Level 4)

    College of Media and Publishing
    Unlimited personal tutor support | Endorsed Certificate | Fully accredited | Help finding proofreading work
    • 2,804 enquiries
    • Online
    • Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    Highly rated
    Proofreading course (QLS L4) Many leading corporations including British Gas, John Lewis, Lloyds Bank, the NHS and Virgin Media, use this accredited proofreading and copy editing course to train their staff. And many individuals testify that it is effective and great value for mo …
    Save 46%
    £296.73 £549.50
  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 30 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    This course is suitable for learners who are at any stage of their career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation polic …
    £250
  • Certificate in Retail Management

    Cambridge Management and Leadership School Ltd
    Learn entirely online to manage retail business
    • 85 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is …
    £250
  • Certificate in Team Leading

    Cambridge Management and Leadership School Ltd
    • 13 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    Certificate in Team Leading provides skills and knowledge to new and practising team leaders, managers and supervisors to develop their leadership skills. You will use these skills to develop, lead, supervise and improve team working. Learning Objectives: By the end of this …
    £250
  • Certificate in Entrepreneurship

    Cambridge Management and Leadership School Ltd
    • Online
    • Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    This course is designed to provide key knowledge, skills and ability to learners where they can self-assess and analyse themselves to identify their strengths and weaknesses to become a successful entrepreneur. You will be able to analyse role, nature and characteristics of the …
    £450
  • Certificate in Management and Leadership

    Cambridge Management and Leadership School Ltd
    • 91 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    Certificate in Management and Leadership aims to introduce learners an essential overview of the field of management and leadership. Learners will gain valuable knowledge and skills that can be used to improve their management techniques in the areas of leadership, communicatio …
    £250
  • Practical Bookkeeping & VAT Training

    Professional Careers Training & Recruitment
    1-2-1 Training, Fully Flexible, Training under Qualified Accountants
    • Online
    • 4 weeks · Part-time or full-time
    • 90 CPD points
    • Tutor support
    • Job guarantee programme
    In our Practical Accounting Training, we go beyond theoretical knowledge, focusing on practical applications that mirror the challenges faced in professional accounting roles. Our expert trainers guide through real-world scenarios, enabling to develop skills in financial statemen …
    £299
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
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    £295 £354
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
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    £295 £354
    • 19 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Effective communication skills are at the heart of professional success. People who can communicate well can express their needs clearly and are able to respond constructively to the needs of others. Effective communicators are able to control their voice, tone and body language. …
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    £295 £354
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £295 £354
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
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    £295 £354
    • 50 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The receptionist is the face of the organisation and is therefore responsible for making an excellent first impression with guests and business partners who attend an organisation’s premises. Adopting a professional approach to this role will not only benefit your organisation bu …
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    £295 £354
    • 42 enquiries
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Good Time Management can transform your personal and professional life. Once you get on top of your schedule you’ll not only achieve more, you’ll improve the quality of what you do, too. Using time effectively will also improve your reputation. People will see you as a ‘doer’, so …
    Save 16%
    £295 £354
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    The way in which you conduct yourself on the phone at work speaks volumes about your attitude, commitment and level of professionalism. It also goes a long way towards creating the right impression of your organisation. When you get it right you not only help to meet the caller’s …
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    £295 £354
  • Digital Marketing 2-Day Fast Track Course (Online)

    Business Consort – Digital & Social Media Academy
    Certified course with study materials, tutor support
    • 159 enquiries
    • Online
    • 2 days · Part-time
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    The Fast Track Academy is a 2-Day Workshop hosted LIVE Online Aimed at helping marketers, business owners, professionals and entrepreneurs to master the world of online marketing and social media. Covers all aspects of marketing required in today’s business world; MAIN …
    Enquire for pricing
    • 34 enquiries
    • Online
    • 170 hours · Self-paced
    • Certificate(s) included
    • 50 CPD points
    • Tutor support
    Great service
    KBM Training and Recruitment provides high-quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants. You will gain hands-on practical training on various software such as Sage, QuickBooks, Excel, Xero, and Payroll with Work Experience Refe …
    £398
  • AAT Level 3 Diploma in Accounting with Practical Training

    KBM training
    Sage/QuickBooks/ Xero/ Payroll
    • 69 enquiries
    • Online
    • 8 months · Part-time
    • Regulated qualification
    • 20 CPD points
    • Tutor support
    Great service
    Accounting | The AAT Level 3 Diploma in Accounting enables candidates to work competently in the accountancy sector and the opportunity to progress their studies in the AAT Level 4 Diploma in Accounting. KBM Training and Recruitment with the collaboration of KBM Chartered Cert …
    from £255
  • Payroll Theory Training for HR

    Acudemy
    0% Interest Free payments available
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    This course is designed to provide Human Resources professionals with a solid grounding in payroll theory and practice. By exploring the core principles, legal frameworks, and operational processes, students will gain the essential knowledge used within the payroll department.
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    £500 £600
  • CPD Project Management Skills Executive Assistants

    Global PA Association
    Virtual Programme 1:1 Tutor Support Handouts & Activities
    • 21 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    “The role of Executive Assistants, Executive PAs & Personal Assistants continues to evolve within the workplace and now requires a diverse range of skills. From developing managerial strengths, showing Executive PA leadership and representation of your Executive at meetings a …
    £325
  • CPD The Role of the Executive Assistant PA

    Global PA Association
    Virtual Course with study materials, tutor support
    • 81 enquiries
    • Online
    • 7 hours · Part-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    As a PA or Executive PA do you aspire to become an Executive Assistant? This online programme will show you the skills required to move from a PA or Executive PA to an Executive Assistant The role of PAs and Executive PAs can be very different to that of an Executive Assistant As …
    £325
  • Payroll Theory Training (Virtual)

    Acudemy
    Accredited Course | 0% Interest Free Plan | Updated to latest UK Payroll Legislations
    • Online
    • 2 days · Full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    Great service
    Our UK Payroll Legislation and Compliance course is meticulously crafted for individuals seeking a comprehensive understanding of the core requirements governing payroll in the United Kingdom. Whether you’re a seasoned professional or just starting out, this 2-day programme will …
    Save 30%
    £349 £500
  • Cold Calling With Confidence Online

    Powercall Global Training
    Online interactive course, study from home, delivered by a senior trainer
    • Online
    • Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    The primary objective of our cold calling training courses is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same …
    £420
  • Mentoring Skills Training Online

    Powercall Global Training
    Online interactive course, study from home, delivered by a senior trainer
    • Online
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This interactive course is delivered over Skype, and is perfect for those wanting to learn and acquire new skills while working from the safety of their own home. It is delivered by a highly experienced senior trainer who can answer all of your questions. Schedule at a time to …
    £420
    • Online
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    There’s a world of difference between a hastily typed email and a carefully crafted message that gets the right response from recipients. Hamilton Mercer’s Service Methodologies™ help people to craft persuasive communications that don’t solely rely on ‘! High Importance’ flaggi …
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    £295 £354
  • Management and Leadership Course

    ATA (Asset Training Academy) LTD
    CPD accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to enhance your capabilities? Managing others can be one of toughest challenges we face at work. The Virtual Management and Leadership course gives an excellent induction into the field of Management, as it covers the complete A-Z of what a manager needs to know w …
    £300
  • Time Management - Virtual Classroom

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Are you ready to improve yourself? This Virtual Time Management course is designed to give you the practical skills to tackle common problems that are associated with poor time management. Rather than giving you excuses for repeatedly missing deadlines, procrastinating and not …
    £300
  • Presentation Skills Course

    ATA (Asset Training Academy) LTD
    A CPD Accredited course where you are required to prepare a presentation, receive feedback & apply the new learning.
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    This one day presentation skills virtual course aims to give delegates the ability to deliver a “first class”, confident and fluent presentation. You will be taught a variety of presentation skills, knowledge, tools, techniques and "tricks of the trade" to be able to create an im …
    £300
  • Negotiation Skills - Virtual Classroom

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, reaching an agreement, bargaining, pers …
    £300
  • Performance Management

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    This 1 day Performance Management course is designed to give Participants the skills, knowledge and understanding needed to effectively manage the performance of their people on a practical level.
    £300
  • Conflict Management - Virtual Classroom

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Conflict Management Conflict is a common occurrence in most workplaces and yet many professionals lack even the most basic Conflict Management skills. Learning how to manage disagreements and disputes or avoid them all together, rather than reacting emotionally, is a very import …
    £300
  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    “The customer is always right” is the traditional cliché that is banded about by many people……but is this true? This Customer Service course is designed to take an in depth look at the vitally important area of providing an excellent service to our customers and the ramifications …
    £300
  • Telesales/Selling on the Phone

    ATA (Asset Training Academy) LTD
    CPD Accredited Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    This Virtual ‘Successful Selling Over the Telephone’ course is aimed to help Participants who are responsible for contacting potential new customers / or receiving calls, and closing the sale.
    £300
  • Appraisee Training- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business benefits. The course will then clearly demonstrate h …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses hel …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues - i.e. body language, gestures, facial expression and to …
    £336
  • Brand Building with the Public- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public. This Brand Building with the Public course is available throughout the UK. CPD V …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Why is it that there are some people that we just dont seem to hit it off with easily, whilst with others we manage to create rapport with ease? Why do we sometimes find it difficult to relate to others and to understand their point of view? Sometimes it even feels that we coul …
    £336
    • Online
    • 1 hour · Full-time
    • 6 CPD points
    • Tutor support
    This course is aimed at anybody who struggles to assert themselves in business or social situations because of a lack of confidence. The target is to identify those elements that undermine our confidence and provide solutions for conquering them.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The aim of this course is to give the busy administrator the skills to prioritise, organise and manage their working day. During the day delegates will also take a look at certain legislation that may effect their working environment.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course covers the planning, structure, layout and presentation of promotional materials and sales letters. Do you write in clear and concise sentences? How do you present facts and figures? Do you project a positive image? All these questions are answered during this very …
    £336
  • Work-Life Balance- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Many people feel they are busier at work and have more demands on them than ever before. We need to get the balance right between work and non-work in order to be productive, manage our time well, and have a life away from work.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Globalisation will affect most of us at some time in our careers and although it is often exciting to conduct business with other nationalities, the potential for embarrassment, misunderstanding or taking offence is increased. The aim of this workshop is to help participants re …
    £336
  • Winning the Budget You Need- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations have to prioritise who gets what from the budget process. This course aims to provide specific guidance on how to achieve the best possible budget for a business group, be they a department division or a full subsidiary of a company.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    We have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we know our subject, our audience (be that one or many) has already made their mind up about us. Make the wrong impression and you will have to work incredibly hard to change …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Train the Trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager and this course defines a structure and delivery sty …
    £336
  • Time Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Time is a limited resource and it is essential in organisations that the right task is done at the right time to achieve the objectives. This course enables you to identify where the time management ‘challenges’ lie and how to ensure that everything is prioritised. Delegates …
    £336
  • Through the Customers' Eyes- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Only when we really understand our customers' experiences of our business can we make real improvements to our business practice. This course develops techniques to help identify our customers' expectations and how we can meet and exceed them in both the sales and after sales r …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This advertising and promotion course analyses cold calling, mail-shots, telephone prospecting, advertising, packaging and many more promotional ideas. Delegates discover the world of semiotic (the study of signs) deconstruction. Analysing promotional materials to look at deepe …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This 1 day workshop style course identifies the particular legal, and other duties and responsibilities, that are implicitly conferred on a Director immediately upon their accepting the position. It will also consider the change in status and expectation of Directors compared t …
    £336
  • The Internal Consultant- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for you to make the transition to internal consultant and become more active in helping to shape the Organisation. This change requires a new set of skills …
    £336
  • The Green Worker- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment.
    £336
  • The Effective Administrator- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks like’, it focuses the key skills of managing workload, time management & assessing priorities, effective communication & building rapp …
    £336
  • The Creative Trainer- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative ways to engage learners and make their training sessions more lively and interesting.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objec …
    £336
  • The Art of Retail Selling- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.
    £336
  • Team Building- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This team building course deals with those aspects which encourage team players to work well together through practical sessions which highlight the best approaches for success.
    £336
    • Online
    • Full-time
    • 6 CPD points
    • Tutor support
    This Sustaining Effective Financial Control course is a one-day workshop style course which will demonstrate how, by accessing the correct financial information, you can sustain the financial health of your company and improve profitability and cash flow. The course is designed …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    There is often much confusion around the subject of SMART objective setting. This course aims to give managers a clear understanding of the purpose of SMART Objective Setting. It also gives managers a better understanding of the characteristics of good quality SMART Objectives …
    £336
  • Successful Sales Presentations- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, delegates will practise their qualification techniques and then through planning, construct and deliver a presentation that will address the buyer's needs.
    £336
  • Successful Presentations- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience and its requirements. This course is suitable for any person required to …
    £336
  • Successful Interviewing- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on interviewers, helping to develop and improve their interview techniques. Attention to detail in the i …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical, highly interactive cultural teambuilding workshop identifies the keys to understanding different cultural perspectives, and will help the participants be more effective when working with their joint venture partners. By the end of the course participants will un …
    £336
  • Stress Management- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK. And the H …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They are …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course concentrates on incoming calls which potentially could lead to new business. Delegates attending this course are taught to ask the right questions at the right time to ensure that the maximum result is achieved from each and every call. As with all courses of this t …
    £336
    • Online
    • 1 day · Part-time or full-time
    • 6 CPD points
    • Tutor support
    This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course …
    £336
  • Coaching and Mentoring- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Part-time or full-time
    • 6 CPD points
    • Tutor support
    All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly a positive attitude towards work. Successful coaches and mentors recognis …
    £336
    • Online
    • 1 day · Part-time or full-time
    • 6 CPD points
    • Tutor support
    This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.
    £336
  • Coaching Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.
    £336
  • Communication Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few calls and then as quickly as possible hand over to delega …
    £336
  • Consultative Selling- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships.
    £336
  • Creative Problem Solving- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This creative problem solving course looks at the various problems that we face in our working lives. By identifying and utilising a systematic approach, we are better able to breakdown the problem into manageable chunks. Case studies are used to ensure that the skills learned …
    £336
  • Credit Control- Virtual Training

    Practical Training for Professionals
    • 22 enquiries
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £336
  • Customer Care- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, ena …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of custome …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This course has been designed to support those who are looking for a new job or those who find themselves in the position of having to find another role. The course focuses on improving delegates CV writing skills as well as build delegates confidence in preparing for and atten …
    £336
  • Dealing with Difficult People- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the skills necessary for dealing with hard-to-handle people.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and hones …
    £336
  • Developing Major Accounts- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This developing major accounts course is essential for any salesperson trying to develop a major account. Delegates learn how to identify key influencers in the organisation, assess the political strengths and weaknesses of their contacts and allocate sales time accordingly. De …
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectation …
    £336
  • Effective Management of Your Team- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Effective Management of Your Team course is designed to help managers develop their leadership style further and use team empowerment as an effective delegation method, through the sharing of information, creating autonomy and the development of self-directed teams with se …
    £336
  • Enhancing the Visitors Experience- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and …
    £336
  • Strategic Planning- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This strategic planning course is designed to help businesses establish a set of key measurements, match these with targets and the appropriate resource levels. Setting up a monitoring performance system is also covered in this course.
    £336
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly effective solution is speed reading - a technique that is not just about readin …
    £336
  • Senior Management Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    This Senior Management Skills course is designed to support delegates who wish to accelerate their own development within Management. It is designed to provide managers who are committed to progression with an understanding of how to develop their career to the next level. The …
    £336

FAQs

Reed Courses advertises a large variety of courses which are delivered by a range of learning providers. The courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free courses, Reed Courses also has plenty of paid for online courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online courses. Alternatively you'll be able to enrol on an online course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company courses from a variety of learning providers.