Website Terms and Conditions
Each time you access or use www.reed.co.uk and/or our mobile device application (collectively the "Website"), you are deemed to accept these terms and conditions.
"we" means Reed Online Ltd, and "our" shall be construed accordingly. "you" means the person firm company or organisation browsing and/or using the Website, and "your" shall be construed accordingly. "Reed Corporate Family" means all companies connected with us. A company is connected with us if it is: (i) a subsidiary or holding company of us; (ii) controlled by the same person(s) who control us or our holding company; (iii) a subsidiary or holding company of any company in (i) or (ii) above; or (iv) in the same group as any company under (i), (ii) or (iii) above. "subsidiary" and "holding company" shall be as defined in section 1159 of the Companies Act 2006. The term "control" shall have the same meaning as defined in Section 416 of the Income and Corporation Taxes Act 1988. Two companies are in the same group if they share the same ultimate holding company.
Interruptions and Omissions in Service
Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.
Links to other Sites
On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.
Information on this Site
Whilst we make every effort to ensure that the information on our Website is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.
Your Use of this Site
You may only use the Website for lawful purposes when seeking employment or help with your career, when purchasing training courses or when recruiting staff. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.
You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.
Information Submitted by You
Please note that all Third Party recruitment agencies have agreed to our Terms and Conditions and should they be found to be in breach of the Terms and Conditions, they will be prevented from using our services. Further details of our client terms and conditions.
Transfer outside the EEA: Personal information comprising your CV may be accessed through the reed.co.uk database by third parties outside the European Economic Area ("EEA"). This could happen for instance if you apply for a vacancy where the employer is based outside the EEA.
Terms of Business
Recruitment: Each employment assignment or placement arising as a result of an introduction made by Reed will be subject to our standard Terms of Business as they are applicable in the circumstances. All prospective employers and clients for whom we arrange assignments or placements will be provided with a copy of the Terms of Business applicable to them at or following registration. Separate terms and conditions also apply to the use of our Recruiter site.
Training Courses: Any training course purchased through this website will be subject to the terms issued by the course providers.
The rights in material on the Website are protected by international copyright, software and trademark laws and you agree to use the Website in a way which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.
Security and Passwords
In order to register with the Website and to sign in when you visit the Website, you will need to use a username and password. You are solely responsible for the security and proper use of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an unauthorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.
We may terminate your registration and/or deny you access to the Website or any part of it (including any services, goods or information available on or through the Website) at any time in our absolute discretion and without any explanation or notification.
We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.
You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.
You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.
Choice of Law and Jurisdiction
The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website.
Some of the goods or services offered through the Website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using the Website which you would not have suffered had you been accessing the Website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).
Modern Slavery Act statement
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. For our full Modern Slavery Act statement, please click here.
Changes to Terms and Conditions and Invalidity
These terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment.
If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
- Reed Online Ltd
- Academy Court
- 94 Chancery Lane
- WC2A 1DT
Company Number 6317279. Registered in the UK.
www.reed.co.uk ("the Website") is a job site operated by Reed Online Limited. We are part of the REED family of companies.
If you register on the Website as a recruiter and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us.
Registration with and use of the Website for job seekers and those looking to purchase courses is free. We will process your personal data on the basis set out below as it is in our legitimate interests to do so following your registration.
What Information do we collect about you?
We collect personal data about you when you register with the Website. We do so in order to provide you with the recruitment services that are available through the Website as well as for administrative purposes when you purchase training courses through the Website.
The personal data that we collect includes your name, email address and telephone number. If you are a work seeker we will also ask for details of the kind of work you are looking for and your preferred work location. If you decide to upload a CV, cover letter, personal statement or other similar document or information we will keep that information for as long you want to keep your account with the Website.
If you decide to purchase any courses through the Website we may ask you for the details needed to process any payment that is required by the relevant third party course provider.
If you choose to take any assessments available through the Website we will also maintain a record of your responses to and results of those assessments.
What do we do with your personal data?
By registering with the Website it is understood that work seekers are actively soliciting contact from prospective employers and recruiters about opportunities which match the work seekers’ fields of interest. If you are a work seeker we will therefore make your personal data available to recruiters and employers who use the Website to find suitable employees for specific roles that they are seeking to fill.
We will also share your personal data, if you are a work seeker, with our sister company Reed Specialist Recruitment Limited, to facilitate your search for work.
Although the primary purpose of the Website is to allow work seekers, prospective employers and recruiters to find each other, work seekers have the ability to control the extent to which your personal data is shared with other recruiters and prospective employers through the contact preferences section of the “your account” section on the Website.
For job seekers, we will use your personal data to provide you with the recruitment services that we provide, to manage your account and to email you about recruitment services which, for job seekers, includes job alerts and emails about courses that are relevant to your fields of interest.
If you are registering with the Website because you have an interest in the courses advertised through it, your details will only be used to communicate with you about courses that are relevant to your fields of interest, to manage your account and to put you in touch with the relevant third party course providers.
In the event that you register on the Website as a work seeker we will only send you information which relates to our recruitment services unless you specifically opt in to receiving marketing material about other products and services though the contact preferences section of your account.
In the event that you register on the Website to purchase courses, we will only send you information related to courses in your fields of interest unless you specifically opt in to receiving marketing material through the contact preferences section of your account.
If you consent to receive marketing material using your contact preferences you may change your mind at any time.
You can also amend the contact preferences in your account to stop us from contacting you in connection with the recruitment services or courses available through the Website for which you register when you set up your account.
Data Sharing and Transfers
Save where it is necessary to do so in order to provide you with the Website's recruitment services or to put you in touch with a third party course provider selected by you as set out in this policy, we do not share your personal data with third parties.
Your personal data is stored on our servers which are in the European Economic Area. If we share your personal data with any third party service provider in the course of providing you with our services, those third parties are required to process your data in accordance with contracts which comply with data protection legislation.
Access to your information and correction
We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete your account please contact us via the online form. Amendments to your account can be made online by signing in to your account or by contacting us.
We aim to provide you with useful work-related services for the whole of your career. However, you have the right to close your account at any time and have us delete all of your personal information unless we are in the process of responding to any complaint that you make.
Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.
We also use third party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.
More information about all of the cookies on the Website is available on our cookies page.
How to contact us
by email email@example.com
or write to us at Data Protection Officer, Reed Online Limited, Academy Court, 94 Chancery Lane, London, WC2A 1DT.
How do you remove your name from the database?
You can contact us to request for your account to be closed at any time, which will be confirmed by Reed.
How do you unsubscribe from future mailings?
If you have a reed.co.uk jobseeker account, you can stop receiving emails by updating your contact preferences.
How can you obtain information held about you?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at firstname.lastname@example.org.
- Reed Online Ltd
- Academy Court
- 94 Chancery Lane
- WC2A 1DT
Company Number 6317279. Registered in the UK.
Your security on reed.co.uk
At reed.co.uk, we're committed to helping you find the right job in a safe and secure environment.
On these pages, you can learn more about some of the most common internet security threats, what you can do to protect yourself, and what we do to ensure your details remain secure.
Common security threats
Jobseekers are an increasingly common target for money laundering scam emails. Typically, these emails concern a job offer and the sender may claim to have found your details on a job site such as reed.co.uk. They often offer job titles such as 'transaction manager' or 'accounts assistant'.
Money laundering scams usually have five key stages:
- A jobseeker responds to a fake email job offer
- The jobseeker is asked for their bank details
- A cheque is paid into the jobseeker's bank account
- The jobseeker is instructed to transfer a portion of the funds into another account (often via a money transfer service, such as Western Union or Moneygram) and keep the remainder as their payment
- Once the jobseeker has transferred the money, the cheque bounces and the victim is left with the debt
Falling victim to a money laundering scam is not only distressing, it can also affect credit ratings and bring victims under suspicion of criminal activity.
However, there are a number of tell-tale signs to look out for to help you spot a potential money laundering scam:
- Are you being offered an opportunity to work from home? Usually, this type of scam email includes the offer of a great opportunity to work from home as a transaction processor or similar.
- Is the salary offered realistic? Usually, the fake jobs being offered in this type of scam offer an unrealistically high salary.
- Are you being asked for bank details? Money laundering scammers will ask you for your bank details. You should never give these out to a company you don't completely trust.
- Do you have a personal contact? In most money laundering scams, communication will be carried out entirely over email and/or instant messaging, with no telephone or face to face contact.
- Are there spelling and grammar mistakes in the email? Money laundering scam emails often originate from outside the UK and spelling and grammar mistakes are common.
If you're suspicious of any email you receive, please contact us including the subject line of the email you received, and the email address it was sent from.
Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft.
Typically, a phishing email will claim to have been sent by a reputable organisation and ask that you respond to the email with your username and/or password or that you enter your sign in details over a 'secure' connection.
Whilst phishing emails can seem very professional, there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from reed.co.uk, you should always keep the following questions in mind:
- Are you being asked to provide your password? reed.co.uk will never ask you to provide your password in response to an email or phone call.
- Are there spelling and grammar mistakes in the email? Phishing emails often originate from outside the UK and spelling and grammar mistakes are common.
- Are you being asked to download something? If you don't recognise a file, don't download it. All reed.co.uk account details are stored online, so we'll never ask you to download anything to use the service.
- Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you'll lose access to your account unless you download something or provide your sign in details. reed.co.uk will never ask you to do anything like this in order to keep your account open.
If you're suspicious of any email you receive from reed.co.uk, please contact us with the subject line of the email, and the email address it was sent from.
Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., '.biz' instead of '.com' or '.co.uk'). If you're suspicious of any website you're directed to as a result of your dealings with reed.co.uk, please contact us and we'll investigate.
Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of ID theft often find that their details are used to open bank accounts and obtain credit in their name.
Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person's name. In order to avoid becoming a victim of identity theft:
- Never give out sensitive personal information such as your bank details, date of birth, National Insurance number or a copy of your passport in relation to an email
- Look out for spelling and grammar mistakes in emails you receive
- Never give out your sign in details in response to an email
If you suspect that you've been a victim of identity theft, you should contact the police as soon as possible. Details on how to report a fraud can be found here.
Stay safe with SAFERjobs
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
What you can do to protect yourself
Online security risks can be minimised simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:
- Always use a password which is personal and does not contain your name, email address or the word 'password'
- Ensure your password contains both letters and numbers
- Never give your password out to anyone - we will never ask you for your password
- Change your password at least once every three months
- Take a moment to memorise your password so you don't need to write it down
- Try and use a different password for each different website you use
Uploading your CV to reed.co.uk is an important part of the jobseeking process, and could help you to be headhunted for great roles. It's important you provide enough information on your CV for recruiters to contact you
However, in order to ensure your security online, you should never include any of the following in your CV:
- National Insurance number
- Driving license number
- Bank details
- Credit card details
- Date of birth
It's always important to be mindful of your security and safety online. Look at our top 10 tips to staying safe online to make sure you're not putting yourself at risk.
- If it looks too good to be true, it probably is. Be wary of offers for jobs paying a high salary for working from home.
- Never provide personal details when looking for a job. There's no need for a recruiter to request your bank details before you've been through the interview process and been offered a role.
- Never agree to process funds through your personal bank account on behalf of a company. Any legitimate company will have corporate accounts, so would never ask you to do this.
- Never provide your personal details over a non-secure connection. If you're being asked to enter sign in details, look for the “https://” at the beginning of the website address.
- Don't put personal information on your CV. Recruiters don't need to see your date of birth or NI number on your CV.
- Look out for bad spelling and grammar. Email scams often originate from outside the UK so may not contain perfect English.
- Never provide your username and password in an email purporting to be from reed.co.uk. We'll never ask you to provide this information in an email.
- Be wary of recruiters with no personal contact. It's very unlikely that a recruiter would offer you a job without a telephone and/or face to face interview.
- Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn't contain your name, email address or the word 'password'.
- If in doubt, report it. If you're suspicious about any contact you receive related to reed.co.uk, contact us and our Customer Support Team will investigate.
If you think you have been the victim of online fraud, we recommend you report it to Action Fraud, the national fraud and internet crime reporting centre, who will be able to advise you further.
You can contact Action Fraud on 0300 123 2040, or visit their website for advice http://www.actionfraud.police.uk/
What we're doing to protect you
We've partnered with several industry leaders to ensure you receive the most secure levels of service possible whilst using the site.
To protect your personal information reed.co.uk uses industry standards such as TLS (Transport Layer Security) encryption to encrypt and secure your data.
reed.co.uk automatically scans, detects, and quarantines new viruses, ensuring that all documents uploaded to or downloaded from reed.co.uk, including your CV, are safe and virus-free.
reed.co.uk's servers are securely hosted and managed by Ensono, Europe's leading specialist in operating internet and enterprise applications. Attenda is ISO27001 accredited, the international standard for Information Security Management Systems (ISMS). In addition, reed.co.uk works with Westpoint Ltd, who provide ongoing vulnerability assessment services and security monitoring of reed.co.uk's servers.
What are cookies?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned.
Cookies can't harm your computer and we don't store any personally identifiable information about you on any of our cookies.
reed.co.uk uses two types of cookies: cookies set by reed.co.uk and cookies set by third parties (i.e. other websites or services).
reed.co.uk cookies enable us to keep you signed in to your account throughout your visit and to tailor the information displayed on the site to your preferences, such as recommending jobs.
We also use third party cookies to help deliver relevant jobs, courses and advertising both on reed.co.uk and on other websites, to integrate content with social networks, such as Facebook and Google+, and to better understand how the features and functions of the site are used in order that we can improve our service.
If you would like more information about the cookies we use, as well as details on how to opt-out, please see below.
What cookies do we use on reed.co.uk?
Below is a list of the main cookies set by reed.co.uk, and what each is used for:
|ReedRecentJobSearchs||Remembers the last ten searches you've run on reed.co.uk and displays them on the homepage|
|ReedSavedJobs||Remembers any jobs you've saved when you're signed out of your account. When you sign in, the jobs are saved to your account and the cookie is deleted|
|ReedPageSize||Remembers the number of jobs per page you selected on search results and displays this on your next visit|
|Reed_ASP.NET_SessionId||Remembers your session – used to display 'back to search results' links and other session specific information|
|reed.co.ukV10Auth||Keeps you signed in to your account once you've signed in|
|RequestVerificationToken_LW__||Provides security in requests and form submissions|
|LastSearchTime and NewJobsSinceTime||Used in conjunction to show you jobs that were added after you last used the site|
|UserLastSignedInDate||Used when your session has expired to know when we've logged you in automatically|
|LastEmailedSavedJobsTo||Used to remember and pre-fill the email address you most recently emailed a job to|
|LastSearchedLocation||Used to remember and pre-fill the most recent location you entered in a job search|
|Pardot||Gathers site activity data to better allow us to understand usage for sales purposes|
|ReedTestGroup||Allocates visitors to the site into a test group so we can test new journeys and features|
|Reed.Activity||Gathers site activity to enable targeting for advertising|
|reed.co.ukFreecruitmentAuth||Keeps you signed in to your account, once you've signed in to reed.co.uk/recruiter|
|reed.utmx||Contains information used for testing new journeys and features|
|NewJobsSinceTime||Remembers the last time a user ran a search so we can show jobs they haven't seen before|
|ReedJobSearch||Records last location searched for so the location can be prefilled when running a search.|
|cookieLegislation||Remembers we have shown users the Cookie banner|
|directRegWithCV||Records that a user has registered, then uploaded a CV. This is used to modify how the web page is displayed.|
|CourseBasketKey||Stores your basket key|
|CourseCompareKey||Stores your compare tool key|
|LinkSourceTracker||Stores your source|
|.AspNet.ApplicationCookie||Providers site sign in cookie|
Cookies set by third parties
|TinyMCE||Allows text to be pasted into the covering letter on job applications To reject or delete these cookies: http://tinymcesupport.com/privacy|
|HotJar||HotJar cookies are used to remember whether you have taken part in a survey or poll. To opt out of Hotjar please go to the following link: https://www.hotjar.com/opt-out|
|If you use a 'Tweet' link on reed.co.uk to share content on twitter, twitter sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://twitter.com/privacy. Twitter tags allow us to show relevant adverts on Twitter to users that have previously visited our website. To reject these cookies: https://support.twitter.com/articles/20170405%20|
|Google +||If you use a '+1' link on reed.co.uk to share content on Google +, Google sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://www.google.co.uk/intl/en/policies/privacy/|
|If you use a 'like' or 'send' link on reed.co.uk to share content on Facebook, Facebook sets a cookie to remember that you've already shared this information. To reject or delete these cookies: http://www.facebook.com/about/privacy/|
|Facebook Custom Audience||This is a feature that enables Reed to capture anonymized data from individuals who are registered users of both reed.co.uk and Facebook. This data is transmitted and stored by Facebook's servers in the United States. This data captures information about your browsing history and patterns through the reed.co.uk website. When you browse the reed.co.uk website and then visit your Facebook account your browsing history on the reed.co.uk website shall be used to provide you with suitable targeted advertising on your Facebook page. This data is stored for 180 days; if you do not visit the reed.co.uk website for 180 days such data shall be removed unless you revisit the reed.co.uk website during this time.|
|Flash||Adobe flash player is used to display some advertising content on reed.co.uk, and may drop flash cookies in your browser to allow the adverts to display correctly To reject or delete these cookies: http://www.adobe.com/products/flashplayer/security|
|Doubleclick||Doubleclick 'Spotlight Tags' report on the success of marketing campaigns for reed.co.uk To reject or delete these cookies: http://www.doubleclick.com/privacy/dart_adserving.aspx|
|Kenshoo||Kenshoo tags report on the success of marketing campaigns for reed.co.uk. To reject these cookies: http://kenshoo.com/privacy-policy/|
Cookies on third party sites
How can I manage my cookies on reed.co.uk?
If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.
Please be aware that by not accepting cookies you will not be able to use some of the key functions of reed.co.uk, including:
- Registering with reed.co.uk
- Signing in to reed.co.uk
- Applying for jobs on reed.co.uk
To delete all cookies stored by reed.co.uk for your browser, please click on the button below: