Your security on reed.co.uk
At reed.co.uk, we're committed to helping you find the right job in a safe and secure environment.
On these pages, you can learn more about some of the most common internet security threats, what you can do to protect yourself, and what we do to ensure your details remain secure.
Common security threats
Jobseekers are an increasingly common target for money laundering scam emails. Typically, these emails concern a job offer and the sender may claim to have found your details on a job site such as reed.co.uk. They often offer job titles such as 'transaction manager' or 'accounts assistant'.
Money laundering scams usually have five key stages:
- A jobseeker responds to a fake email job offer
- The jobseeker is asked for their bank details
- A cheque is paid into the jobseeker's bank account
- The jobseeker is instructed to transfer a portion of the funds into another account (often via a money transfer service, such as Western Union or Moneygram) and keep the remainder as their payment
- Once the jobseeker has transferred the money, the cheque bounces and the victim is left with the debt
Falling victim to a money laundering scam is not only distressing, it can also affect credit ratings and bring victims under suspicion of criminal activity.
However, there are a number of tell-tale signs to look out for to help you spot a potential money laundering scam:
- Are you being offered an opportunity to work from home? Usually, this type of scam email includes the offer of a great opportunity to work from home as a transaction processor or similar.
- Is the salary offered realistic? Usually, the fake jobs being offered in this type of scam offer an unrealistically high salary.
- Are you being asked for bank details? Money laundering scammers will ask you for your bank details. You should never give these out to a company you don't completely trust.
- Do you have a personal contact? In most money laundering scams, communication will be carried out entirely over email and/or instant messaging, with no telephone or face to face contact.
- Are there spelling and grammar mistakes in the email? Money laundering scam emails often originate from outside the UK and spelling and grammar mistakes are common.
If you're suspicious of any email you receive, please contact us including the subject line of the email you received, and the email address it was sent from.
Phishing emails are an increasingly common method used to try and gain access to personal details in order to carry out fraud or identity theft.
Typically, a phishing email will claim to have been sent by a reputable organisation and ask that you respond to the email with your username and/or password or that you enter your sign in details over a 'secure' connection.
Whilst phishing emails can seem very professional, there are usually a number of clues to alert you to the fraudulent nature of the emails. When reading an email claiming to be sent from reed.co.uk, you should always keep the following questions in mind:
- Are you being asked to provide your password? reed.co.uk will never ask you to provide your password in response to an email or phone call.
- Are there spelling and grammar mistakes in the email? Phishing emails often originate from outside the UK and spelling and grammar mistakes are common.
- Are you being asked to download something? If you don't recognise a file, don't download it. All reed.co.uk account details are stored online, so we'll never ask you to download anything to use the service.
- Are you being threatened with losing access to your account? Phishing emails sometimes make it seem like you'll lose access to your account unless you download something or provide your sign in details. reed.co.uk will never ask you to do anything like this in order to keep your account open.
If you're suspicious of any email you receive from reed.co.uk, please contact us with the subject line of the email, and the email address it was sent from.
Spoofing occurs when a criminal creates an exact copy of a website in order to make a fraudulent company look legitimate. A spoofed website will usually look exactly the same as the website of a legitimate company, but with a slightly different web address (e.g., '.biz' instead of '.com' or '.co.uk'). If you're suspicious of any website you're directed to as a result of your dealings with reed.co.uk, please contact us and we'll investigate.
Identity theft occurs when an individual steals personal details from someone else, and uses the information to fraudulently impersonate that individual. Victims of ID theft often find that their details are used to open bank accounts and obtain credit in their name.
Identity theft can only take place where a criminal has been able to gain access to enough personal details to create false documents in another person's name. In order to avoid becoming a victim of identity theft:
- Never give out sensitive personal information such as your bank details, date of birth, National Insurance number or a copy of your passport in relation to an email
- Look out for spelling and grammar mistakes in emails you receive
- Never give out your sign in details in response to an email
If you suspect that you've been a victim of identity theft, you should contact the police as soon as possible. Details on how to report a fraud can be found here.
Stay safe with SAFERjobs
To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
What you can do to protect yourself
Online security risks can be minimised simply by ensuring that your password is always kept secure. We recommend you follow the password security advice below:
- Always use a password which is personal and does not contain your name, email address or the word 'password'
- Ensure your password contains both letters and numbers
- Never give your password out to anyone - we will never ask you for your password
- Change your password at least once every three months
- Take a moment to memorise your password so you don't need to write it down
- Try and use a different password for each different website you use
Uploading your CV to reed.co.uk is an important part of the jobseeking process, and could help you to be headhunted for great roles. It's important you provide enough information on your CV for recruiters to contact you.
However, in order to ensure your security online, you should never include any of the following in your CV:
- National Insurance number
- Driving licence number
- Bank details
- Credit card details
- Date of birth
It's always important to be mindful of your security and safety online. Look at our top 10 tips to staying safe online to make sure you're not putting yourself at risk.
- If it looks too good to be true, it probably is. Be wary of offers for jobs paying a high salary for working from home.
- Never provide personal details when looking for a job. There's no need for a recruiter to request your bank details before you've been through the interview process and been offered a role.
- Never agree to process funds through your personal bank account on behalf of a company. Any legitimate company will have corporate accounts, so would never ask you to do this.
- Never provide your personal details over a non-secure connection. If you're being asked to enter sign in details, look for the “https://” at the beginning of the website address.
- Don't put personal information on your CV. Recruiters don't need to see your date of birth or NI number on your CV.
- Look out for bad spelling and grammar. Email scams often originate from outside the UK so may not contain perfect English.
- Never provide your username and password in an email purporting to be from reed.co.uk. We'll never ask you to provide this information in an email.
- Be wary of recruiters with no personal contact. It's very unlikely that a recruiter would offer you a job without a telephone and/or face to face interview.
- Keep your password secure and up-to-date. Passwords should be changed at least once every three months and shouldn't contain your name, email address or the word 'password'.
- If in doubt, report it. If you're suspicious about any contact you receive related to reed.co.uk, contact us and our Customer Support Team will investigate.
If you think you have been the victim of online fraud, we recommend you report it to Action Fraud, the national fraud and internet crime reporting centre, who will be able to advise you further.
You can contact Action Fraud on 0300 123 2040, or visit their website for advice http://www.actionfraud.police.uk/
What we're doing to protect you
We've partnered with several industry leaders to ensure you receive the most secure levels of service possible whilst using the site.
To protect your personal information reed.co.uk uses industry standard SSL (Secure Sockets Layer) encryption to encrypt and secure your data.
reed.co.uk automatically scans, detects, and quarantines new viruses, ensuring that all documents uploaded to or downloaded from reed.co.uk, including your CV, are safe and virus-free.
reed.co.uk's servers are securely hosted and managed by Ensono, Europe's leading specialist in operating internet and enterprise applications. Attenda is ISO27001 accredited, the international standard for Information Security Management Systems (ISMS). In addition, reed.co.uk works with Westpoint Ltd, who provide ongoing vulnerability assessment services and security monitoring of reed.co.uk's servers.
Reed is committed to privacy for everyone who accesses the Website. Under the Data Protection Act 1998, we must comply with certain requirements which are designed to ensure that any Data you provide to us is processed with due care and attention.
What sort of data do we collect?
Reed collects Personal Data about you to help in the Recruitment Process and for administrative purposes when you purchase training courses. This Data consists of information including your name, address, e-mail address, credit history (this only applies when you enter into a credit agreement when purchasing a training course), work and education history and your responses to and the results of assessments administered through the Website, plus details of your eligibility to work.
We also collect information in the aggregate to provide us with a better understanding of the Users of our Website as a group, their browsing patterns and preferences. This Aggregate Data, does not contain personally identifiable information.
Why do we process this personal data?
We process this Personal Data as necessary to aid the Recruitment Process and the reselling of training courses, to provide our services to you and to market products and services to you as well as advise you of news and industry updates, events, promotions and competitions (where we do use your information to market further products and services to you, you will be able to unsubscribe from such communications).
We may also use Aggregate Data to help us understand our Users as a group so that we can provide you with a better service and provide targeted advertising on our website as well as third party websites when these are visited by registered Users of the Website.
Why do we collect and process sensitive personal data?
We collect and process Sensitive Personal Data only so far as is necessary and in compliance with all applicable legislation. By using the Website and by registering your details with us, you consent to us collecting and processing Sensitive Personal Data supplied by you and disclosing this information to prospective employers, course providers and clients in connection with the Recruitment Process and the reselling of training courses.
Do we pass data to third parties?
We may pass Personal Data to Third Parties that help us to process Personal Data, to prospective or intended employers (or third parties assisting them in the recruitment process) or customers for the purpose of recruitment, or to training providers responsible for the delivery of courses. We may also pass Aggregate Data to social media providers like Facebook or carefully selected Third Parties to help us deliver content which is targeted to your preferences. If you opt-in to the CV Search service, we will make your details and CV available to search by third party recruiters and prospective employers. Please see below for more information on this service.
How is this data safeguarded?
The security of your Data is extremely important to us. Access to your Personal Data is only provided to our staff and Third Parties who help us to process data, to prospective employers or customers in order to help with the Recruitment Process, or to Course Providers responsible for the delivery of the Courses.
When you upload your CV or apply for a job using your profile, you are given the option to opt-in to Reed's CV Search service. If you choose to opt-in then your profile and CV will be made available to and searchable by third party recruiters and prospective employers which can greatly increase your visibility and aid your job search. You can subsequently opt-in or opt-out of the CV Search service at any time by amending your privacy and contact settings in your account profile.
How do we let you know if our policy changes?
Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be promoted on the Website or through e-mail notification.
What are 'cookies' and why do we use them?
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit http://networkadvertising.org/managing/opt_out.asp
Reed uses Google Adwords conversion tracking to measure advertising performance and improve the quality of the adverts you see. Find out more about Google Site Stats.
To find out about all the cookies used on our Website and how to manage them, visit our cookies page.
How do you remove your name from the database?
You can contact us to request for your account to be closed at any time, which will be confirmed by Reed within 48 hours of your request.
How do you unsubscribe from future mailings?
If you have a reed.co.uk jobseeker account, you can stop receiving emails by updating your contact preferences.
Reed Online Limited
94 Chancery Lane
London, WC2A 1DT
Company Number 6317279. Registered in England and Wales.
Aggregate Data - this is when all data is collected and processed as a total to enable us to look at such information as demographic and geographic trends, so that we can try to produce a better service in the future. This data is not personally identifiable data.
Data - information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record.
Data Protection Act 1998 - this is the act of Parliament which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law.
Personal data - data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of, Reed.
Sensitive personal data - personal data consisting of information as to the racial or ethnic origin of the data subject, political opinions, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or condition, sexual life, the commission or alleged commission of any offence or any proceedings related to any offence.
Website Terms and ConditionsTop
Each time you access or use our Website (www.reed.co.uk) and/or our mobile device application (collectively the "Website"), you are deemed to accept these terms and conditions.
"we" means Reed Online Ltd, and "our" shall be construed accordingly. "you" means the person firm company or organisation browsing and/or using the Website, and "your" shall be construed accordingly. "Reed Corporate Family" means all companies connected with us. A company is connected with us if it is: (i) a subsidiary or holding company of us; (ii) controlled by the same person(s) who control us or our holding company; (iii) a subsidiary or holding company of any company in (i) or (ii) above; or (iv) in the same group as any company under (i), (ii) or (iii) above. "subsidiary" and "holding company" shall be as defined in section 1159 of the Companies Act 2006. The term "control" shall have the same meaning as defined in Section 416 of the Income and Corporation Taxes Act 1988. Two companies are in the same group if they share the same ultimate holding company.
Interruptions and Omissions in Service
Whilst we try to ensure that the standard of the Website remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of service and delays may occur at any time. We do not accept any liability arising from any such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate the Website (or any particular part of it) or to provide the service offered on the Website. We may vary the specification of this site from time to time without notice.
Links to other Sites
On this site you will be offered automatic links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk.
Information on this Site
Whilst we make every effort to ensure that the information on our Website is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on our Website or any liability in respect of information on the Website supplied by you, any other website user or any other person.
Your Use of this Site
You may only use the Website for lawful purposes when seeking employment or help with your career, when purchasing training courses or when recruiting staff. You must not under any circumstances seek to undermine the security of the Website or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of the Website or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Website.
You are solely responsible for any information submitted by you to the Website. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trade mark or other intellectual property rights of any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to the Website. We reserve the right to remove any information supplied by you from the Website at our sole discretion, at any time and for any reason without being required to give any explanation.
Information Submitted by You
We will and/or the Reed Corporate Family will use information supplied by you (including, without limitation, sensitive personal data) to aid the recruitment process and associated administrative functions as well as to facilitate the purchase of training courses made through this website. This involves us and/or the Reed Corporate Family, amongst other things, processing and storing information (including, without limitation, sensitive personal data) and passing or making available online such information to prospective employers (or third parties assisting them in their recruitment process), course providers and clients; information about courses, vacancies and placements will be passed to candidates and potential purchasers of courses and may be posted directly onto the Website. We use third parties to help us process your information as part of the recruitment and sales process. We may collect and aggregate data from the information supplied by you to help us to understand our users as a group so that we can provide you with a better service. We may also share aggregate information with selected third parties, without disclosing individual names or identifying information. You consent to us and the Reed Corporate Family using information provided by you (including, without limitation, sensitive personal data) in each of these ways.
Please note that all Third Party recruitment agencies have agreed to our Terms and Conditions and should they be found to be in breach of the Terms and Conditions, they will be prevented from using our services. Further details of our client terms and conditions.
Transfer outside the EEA: Personal information comprising your CV may be accessed through the reed.co.uk database by third parties outside the European Economic Area ("EEA"). This could happen for instance if you apply for a vacancy where the employer is based outside the EEA. By registering and using the Website, you consent to this transfer.
Terms of Business
Recruitment: Each employment assignment or placement arising as a result of an introduction made by Reed will be subject to our standard Terms of Business as they are applicable in the circumstances. All prospective employers and clients for whom we arrange assignments or placements will be provided with a copy of the Terms of Business applicable to them at or following registration. Separate terms and conditions also apply to the use of our Recruiter site.
Training Courses: Any training course purchased through this website will be subject to either the terms issued by the course providers or the terms issued by Reed in its capacity as reseller of the training courses. The appropriate terms will be issued at time of purchase.
The rights in material on the Website are protected by international copyright, software and trademark laws and you agree to use the Website in a way which does not infringe these rights. You may copy material on the Website for your own private or domestic purposes, but no copying for any commercial or business use is permitted.
Security and Passwords
In order to register with the Website and to sign in when you visit the Website, you will need to use a user name and password. You are solely responsible for the security and proper use of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an unauthorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.
We may terminate your registration and/or deny you access to the Website or any part of it (including any services, goods or information available on or through the Website) at any time in our absolute discretion and without any explanation or notification.
We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the Website and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to the Website and your use of it to the maximum extent permitted by law.
You agree to indemnify us and keep us indemnified against all costs, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of the Website.
You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of the Website.
Choice of Law and Jurisdiction
The use of the Website and any agreements entered into through the Website are to be governed by and construed in accordance with English law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in connection with the use of the Website or any agreement made through the Website.
Some of the goods or services offered through the Website may not be lawful or may otherwise not be permitted in certain countries outside the United Kingdom. If you attempt to order, receive, purchase or otherwise benefit from any such goods or services, we do not accept any liability for any losses suffered by you in using the Website which you would not have suffered had you been accessing the Website as a United Kingdom resident (including as a result of us being prevented from dealing with any application or enquiry by any law, regulation or other ruling applicable in any country).
Modern Slavery Act statement
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. For our full Modern Slavery Act statement, please click here
Changes to Terms and Conditions and Invalidity
These terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use the Website following any amendment.
If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Reed Online Ltd
94 Chancery Lane
Company Number 6317279. Registered in the UK.