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Please contact us for further assistance.

If you have any questions about the course or wish to contact the provider to discuss your options you can submit an enquiry or ask the provider a question directly from the course details page.

Please sign in or create an account to access your enquiry and purchase histories, where you can review your provider contact details or request a refund.

If the course you purchased is an On Demand course, you can access it via the My courses page.

Please sign in so that we can assist you with this query more efficiently.

Please visit the My courses page to access your course.

If you cannot see your course on the My Courses page, please check for your course access email, which will have been sent to the email provided as student details during checkout. This email will enable you to redeem the course into your account.

If you have not received your course access email, please visit the purchase history for this course.

Click on the arrow in the 'View student details' section and copy the link. Pasting this link into the browser will enable you to redeem the course.

The student can access their course by checking their My Courses page, or by checking the email given at checkout for their course access email.

If their course is not showing in their My Courses page, or the student has not received their course access email, please visit the purchase history for this course.

Click on the arrow in the 'View student details' section, locate the correct student, and copy the link. Share this link with the student. Pasting this link into a browser will enable them to redeem the course.

Please check your My courses page to access your course, or check the email the purchaser gave at checkout, for your course access email.

If you have not received a course access email, please ask the purchaser to visit the purchase history for this course. Ask the purchaser to click on the arrow in the 'View student details' section, locate you as a student, and copy the link. They can then share this link with you.

Pasting this link into a browser will enable you to redeem the course.

In order to request a refund, please visit your purchase history.

Please visit the My courses page to access your course.

You can also access this information by going to your Course purchase history.

You can also access this information by going to your Course purchase history.

Please visit the My courses page to access your course.

If you cannot see your course on the My Courses page, please check for your course access email, which will have been sent to the email provided as student details during checkout. This email will enable you to redeem the course into your account.

If you have not received your course access email, please visit the purchase history for this course.

Click on the arrow in the 'View student details' section and copy the link. Pasting this link into the browser will enable you to redeem the course.

The student can access their course by checking their My Courses page, or by checking the email given at checkout for their course access email.

If their course is not showing in their My Courses page, or the student has not received their course access email, please visit the purchase history for this course.

Click on the arrow in the 'View student details' section, locate the correct student, and copy the link. Share this link with the student. Pasting this link into a browser will enable them to redeem the course.

Please check your My courses page to access your course, or check the email the purchaser gave at checkout, for your course access email.

If you have not received a course access email, please ask the purchaser to visit the purchase history for this course. Ask the purchaser to click on the arrow in the 'View student details' section, locate you as a student, and copy the link. They can then share this link with you.

Pasting this link into a browser will enable you to redeem the course.

Please fill in the form below to contact our team.

Please provide a full description of the issue as you are experiencing it, including:
  • The device you're using (e.g. desktop, mobile or tablet)
  • Whether you're using WiFi or 3G/4G
  • The browser you're using (e.g. Chrome, Firefox etc.)

Please click the button below to enable us to notify the provider that you have not been able to access your course. The provider will then get in touch with you at {{ selectedOrder.billingEmail }} within 48 hours.

If you still don’t have your course access details, please click the button below to contact the Reed customer support team.

Request course access details Contact us

We have notified the provider on {{formatDate(selectedOrder.firstLoginDetailsRequestDate)}} that you have not yet received access to your course. Please allow the provider 2 working days to give you access to the course. Should you still not have access after that time, you will be able to escalate your case to our customer support team on this page.

Please visit the My courses page to access your course.

If you cannot see your course on the My Courses page, please check for your course access email, which will have been sent to the email provided as student details during checkout. This email will enable you to redeem the course into your account.

If you have not received your course access email, please visit the purchase history for this course.

Click on the arrow in the 'View student details' section and copy the link. Pasting this link into the browser will enable you to redeem the course.

You have purchased this course with a private relay email, in order for our support team to contact you please provide a personal email address.

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