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Certificate in Retail Management

Learn entirely online to manage retail business

Cambridge Management and Leadership School Ltd


£250 inc VAT
Or £41.67/mo. for 6 months...
Study method
Distance learning, self-paced
No formal qualification
20 CPD hours / points
Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately
  • Tutor is available to students
  • Certificate of completion available and is included in the price

85 students purchased this course

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Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is one of the largest sectors in the world and plays an important role in the economy. There are many well-established Small, medium and large multinational companies in retail sector to sell their products and services to customers and attract customers to buy their products and services in competitive environment either in-store or online. According to the research the retail industry is vital to the UK economy; each year it generate roughly £350billion worth of retail sales. It is the largest private sector employer in the UK. Therefore, this course will provide you multidimensional career related skills to provide you effective management and leadership skills in retailing.

Certificate in Retail Management is developed according to the latest National Occupational Standards, which are useful for learners to apply skills to perform effectively at work.

In this course, you will learn how to

  • Work efficiently and effectively to work in a team and to support others in a retail organisation
  • Manage stock levels, stock inventories and storage
  • Manage goods and services in a retail environment
  • Maintain the availability of goods on display in retail environment to promote products and services
  • Management of payment transactions
  • Contribute to the improvement of overall retail business
  • Manage overall store, premises, inventories, space
  • Manage human resources in the retail organisation
  • Manage the equality of opportunity, diversity and inclusion in your own area of responsibility
  • Evaluate and improve retail displays
  • Manage retail merchandise
  • Manage team to achieve excellence in the customer services
  • Demonstrate products to customers in a retail organisation
  • Check for and notice retail customers who may need help finding products at all times
  • Improve customer relationship and customer satisfaction
  • Contribute to decision-making processes within retail buying, merchandising, financing and marketing
  • Make effective and sound decisions in retailing


20 CPD hours / points
Accredited by CPD Awards


Certificate in Retail Management provides knowledge, understanding and skills required to support a range of administrative, managerial and professional careers in retail industry. Overall learning objectives of this course are to,

  • Identify the roles and responsibilities of the retail manager
  • Make an effective decision making in your area of responsibility for personal and professional development
  • Manage finance, team, premises, merchandising, inventory, pricing and an overall health and safety for the retail business
  • Develop marketing strategy to Target Customers
  • Develop your Human Resources for excellent retail management.

Certificate in Retail Management includes only one module which includes topics to develop learners’ key skills relating to people management, customer services, factors influencing retail consumer, team-working, decision making at any environment or level, retail strategy to gain a competitive advantage on your competitors, Merchandise Management, Premises Management, Inventory Management, Receipt Management, Managing Retail Spaces, Retail Pricing, health and safety requirements for the retail business and how to meet the target market requirement.

Continuous Professional Development

This qualification also provides continuous professional development (CPD) to working professionals in the retail industry where they can spend their time to audit and evaluate CPD activity to meet the qualification learning objectives.

How will you study

Our learning portal will be available to you study 24/7. You can use your Desktop Computer, Laptop, Mobile or Tablet anytime in a flexible way to study entirely online.

Assessment Methods

Assessment methods include a short assignment.

Results and Certificate

You will get result within five working days after submission of assignment and then successful students will receive certificates.

Additional Information – Assessment Fees

Assessment & Certification fee is £25 payable before you start the course.

Assessment fees covers registration, examination/assignment, quality assurance of assessment, and the qualification certificate at the end of the course.

Who is this course for?

This qualification is useful for individuals from all over the world who are already on job for personal and professional development or re-entering employment after a period of absence and for those who are seeking a career change to the retail sector.


This qualification is open to all learners without any entry restrictions. Anyone can join this course (no prior work experience or the qualification required).

Career path

This qualification attracts learners from all over the world where diploma holders can join careers in Retail Industry as Team Leader, Supervisor, Customer Service Manager, Relationship Officer, Business Analyst or a Retail Manager/owner. You will also get direct entry to study further qualification with us at the undergraduate or the postgraduate level.

Questions and answers

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Sara asked:

Why is the cost so reduced and will there be any additional costs?


Based on learners demand & to help low-income individuals, this is something to help. £25 is an assessment (including certification fee) payable in addition to the reduced tuition fee.

This was helpful. Thank you for your feedback.

Segu Fareed asked:

What is the total cost and the duration of the course


After purchasing the course, you will pay £25 assessment fee. You will get lifetime access to the Virtual Learning Platform to access study material , update professional development, and meeting assessment standards. You can complete the course in minimum 2 weeks or in 1 month.

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Darren Ledger asked:

Realistically based on course participants what is the expected duration of this course? How much work does it actually involve?


It depends on students, if they are free & have no experience in management - they take over 1 month, other than that experienced individual with management skills take 2 weeks to complete the whole course. There are different topics to study in Retail Management regardless any industry & then students will produce an assignment for their lecturer to mark.

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Lisa Graham asked:

Are there any direct observations needed as part of evidence. If so, who carries these out?


No, it is a simple retail management course, you don't need to be on the job to study this.

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luana asked:

How much are the exams and everything else?


The assessment fee is 25GBP.

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Nelson Turyahebwa asked:

Is this an online study or not if yes what is the cost if I want to study amonth.And what is your schedule.thx


You can study this short personal and professional development course in Retail Management entirely online. There is no scheduled study, only you will have to cover topics in retail management and submit an assignment. Cost is written in Reed (that is only a tuition fee) and an assessment fee (which is currently 25GBP) payable after you purchase the course from Reed.

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Jagdip asked:

We're is the course to be taken


You can start any time after enrolment process

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David asked:

Is this a recognised qualification? Like a NVQ?


It is a short professional development vocational course (achievable within 1 week), recognised for entry onto Level 3 Diploma in Business Innovation & Entrepreneurship or Level 4 Certificate in Business Management.

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Derek Marsh asked:

Any age restriction, entry qualification or other similar requirements?


We prefer learners to be over 18, other than that there are no entry requirements

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Pedro asked:

Does this course lead to a qualification?


Yes, at the end of the course you will achieve Certificate of achievement 15 credits by Cambridge Management and Leadership School. Additionally, this course not only provides you entry eligibility to international accredited qualifications e.g. Level 3 Diploma in Management (60 credits), Level 3 Diploma in Business Innovation and Entrepreneurship (60 credits) and Level 3 Diploma in Business Studies (60 credits) but also enable you 15 credits exemptions.

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Akbor asked:

How long will this course take to complete..? I think it will help me as I am currently helping with stock take..? Also any discounts available..?


Students can complete in 2/3 days to 1 week or even in a month. We will offer discounts shortly.

This was helpful. Thank you for your feedback.

Susan Lucas asked:

Please provide an overview of the assignment, is it all on line based tutoring, and the assignment- on line submission? thank you.


Assignment question/s are based on topics you will study. It is a self-paced online course & you will be given an online learning platform (as per course description) where you will be able to study & submit your assignments for your tutor to mark.

This was helpful. Thank you for your feedback.

Cecilia asked:

How do i purchase this course from your webside and how do i pay for it. According to the reply i can purchase it from you can you assist please


It is Reed website, any course you purchase from here will be notified to us.

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Nelson Turyahebwa asked:

Is this an online study or not if yes what is the cost if I want to study amonth.And what is your schedule.thx


You can study entirely online on our Virtual Learning Platform. There is no scheduled timing to study - you can study anytime from anywhere in the world. Cost is written in Reed (that is only a tuition fee) and an assessment fee (which is currently 25GBP) payable after you purchase the course from Reed.

This was helpful. Thank you for your feedback.

Julia asked:

Do you have to complete the course in a given time once you have purchased it?


Hi it is self paced course, there is no time limit to complete the course

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Samuel asked:

Which university are you affiliated with or the course offered in conjunction with?


Hi, this course is only offered by us and no involvement of any university to this course.

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Tina asked:

How much does tge exam and tuition cost?


Hi Tuition fee is written at Reed while Assessment/exam fee is 25GBP.

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sachin asked:

Whats the additional cost for exams and assesments. To obtain a certificate do i have to take exams


£25, only assignment

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conor asked:

What amount of time needs to be dedicated to this on average per week?


If you spend 3 hours that will be sufficient to complete this course in good time.

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Rabeel asked:

What is the fee? Is it 250£ or 25£?


Hi Rabeel, At Reed, the tuition fee is 250£ & 25£ is an assessment fee after purchasing the course.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.