Coaching Skills for Sales Managers- Virtual Training
Practical Training for Professionals
Summary
- Tutor is available to students
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Overview
This course focuses on how sales managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.
CPD
Description
Coaching Skills for Sales Managers- Virtual Training - Timetable
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:15 Coaching Definitions (Defining terms e.g. a coach, coaching, mentoring etc.)
10:15 - 10:30 Coaching Individual Experience (Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)
10:30 - 11:00 Key Coaching Skills (A step-by-step guide to the coaching process)
11:00 - 11:15 Coffee
11:15 - 12:00 Key Coaching Skills (Continued)(A series of exercises designed to practice key coaching skills)
12:00 - 12:30 Feedback v Criticism (The difference between feedback and criticism coupled with practice giving constructive feedback)
12:30 - 12:45 Opportunities for Coaching in the Work Environment (Identifying workplace situations which naturally lend themselves opportunities for coaching employees)
12:45 - 13:00 Identification of Coaching Needs (Reviewing the learner\\\'s needs)
13:00 - 13:45 Lunch
13:45 - 15:00 Coaching in Practice (Role-play and practical)
15:00 - 15:15 Coffee
15:15 - 16:00 Dealing With Defensiveness (Strategies for working with defensive responses to coaching interventions)
16:00 - 16:30 Coaching Evaluation (Rate your effectiveness as a coach)
16:30 Summary & Action Plans Agreed
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.