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Customer service courses

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  • Insurance Claims, Handling, Investigation and Customer Service

    Training Express Ltd
    CPD Accredited | Free PDF & Hard Copy Certificate included | Lifetime Access
    • 14 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This course is perfect for anyone who wants to learn how insurance claims work and how to support customers during the process. You will start by learning what an insurance claim is and how it is handled from start to finish. You will understand how claims are received, processed …
    Save 42%
    £12 £21

  • Diploma in Customer Service

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Diploma in Customer Service Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Diploma in Customer Service course. >>>{ Certi …
    £12

  • Advanced Customer Service

    Wisdom Learning Limited
    UKRLP & CPD approved provider | UP to Date | Easy Refund | Free e-Certificate | Instant Access | Tutor Support |
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Advanced Customer Service The Advanced Customer Service Course is designed to elevate customer service professionals' skills from foundational to expert-level, focusing on complex customer needs, advanced communication techniques, and proactive service strategies. Tailored to the …
    £12

  • Customer Service: Telephone Etiquette Level 2

    Wise Campus
    Summer Offer | 2 Courses Premium Bundle + 2 PDF Certificates | Instant Access |24/7 Live Support |Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquette and using proper phone language.T …
    £12

  • Customer Service Diploma Level 2

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • 29 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Want a job where you make a real difference in people's day? Our "Customer Service Diploma Level 2" course will give you the skills to shine when helping customers! You'll learn about: The absolute must-knows for great customer service. The special qualities that ma …
    £12

  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 22 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Customer Service Advisor with Problem-Solving Skills Diploma – CPD Certified In the UK, the estimated salary for this role typically ranges from £18,000 to £25,000 per year, depending on experience and location. Professionals in this position play a vital role in resolv …
    Save 19%
    £12 £14.99

  • Customer Service Advisor Training

    Texlearn Academy
    Level 3 | Free Instant PDF Certificate | High-quality Course Materials| 24/7 Experienced Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service Advisor Training course is designed to equip individuals with the essential Customer Service Advisor skills and Customer Service Advisor knowledge required to excel in customer service roles across various industries. This comprehensive course focuses on key …
    £12

  • Certificate in Customer Service with Negotiation & Communication Skills - CPD Certified

    Skill Arts
    03 Premium Courses | CPDQE Accredited | Dual Certificates | Lifetime Access | Easy Refund
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Why Study This Certificate in Customer Service with Negotiation & Communication Skills - CPD Certified? Elevate your career with our CPD Certified Certificate in Customer Service, enhancing your negotiation and communication skills. Gain comprehensive training in Customer Ser …
    £14.50

  • Customer Service with Telephone Etiquette & KYC - Level 3 Diploma

    Empower UK Employment Training
    100% Pass Rate | Assignment Available | Free Certificate | Lifetime Access | Tutor Support
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with this comprehensive diploma. Master relationship-building strategies, professional phone communication, and KYC procedures to become a standout service leader in an …
    Save 13%
    £13 £14.99

  • Level 2 & 3 Customer Service

    Knowledge Gate
    CPD Accredited>FREE PDF Certificate Upon Completion!>FREE Video on Customer Service> No Exam Required
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2024 Enhance your customer service skills with our comprehensive Level 2 & 3 Customer Service course. Gain the expertise and knowledge to deliver exceptional service, handle challenging situations, and build lasting customer relationships. Enrol now and unlock a world …
    £19.99

  • Customer Service Diploma - Level 5

    Learning Point
    CPD Certified | Free PDF Certificate | Lifetime Access | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma - Level 5 Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Customer Service Diploma - Level 5 course. >& …
    £12

  • Customer Service Diploma (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    Save 16%
    £100 £120

  • Level 3 Customer Service

    Learning Point
    CPD Certified | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate | No Hidden Fees
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Level 3 Customer Service Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Level 3 Customer Service course. >>>{ Certificat …
    £12

  • Customer Service Level 6 Diploma

    Learning Point
    CPD Certified | Free PDF Certificate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Level 6 Diploma Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Customer Service Level 6 Diploma course. >>& …
    £12

  • Diploma in Customer Service - Level 5 CPD Certified

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Diploma in Customer Service [2025 Updated Course] 14 Day Money Back Guarantee Bundle Course with this Diploma in Customer Service Course Course 01 : Diploma in Customer Service Course 02 : Level 3 Business Administration Course 03 : Risk Management Do you seek to learn new things …
    £12

  • Customer Service Training

    Tyne Academy
    Advanced Level | Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access
    • Online
    • 0.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service Training course is designed to equip learners with essential customer service skills critical to success in any business environment. With an emphasis on real-world scenarios and service excellence, this course addresses core principles and strategies t …
    £12

  • Customer Service Diploma Level 2 & 3

    Bespoke Learning Solutions
    CPDQE & CPD IQ Accredited | Instant & Lifetime Access | Premium Video Lessons | Free Certificate | Tutor Support
    • New course!
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Career Opportunities for Customer Service in the UK: Customer Service Representative: Apply Customer Service skills in various industries; salary range £18,000–£25,000 per annum. Customer Experience Manager: Oversee Customer Service strategies and enhance client satis …
    £12.99

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Popular
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Patient Customer Service Online Training

    Online Training Academy
    CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's digitally-driven world, mastering Patient Customer Service through online training is paramount . This comprehensive course covers essential modules like Introduction to Patient Customer Service, Effective Training Techniques, and Handling Difficult Customers. With th …
    £12

  • Customer Service Management Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service Management Level 3 Advanced Diploma is a detailed online course designed to develop your skills and knowledge in managing exceptional customer service operations. This course covers key areas including understanding customer behaviour, advanced communication …
    £12

  • Level 2 & 3 Diploma in Customer Service with KYC, CDD & CRM - CPD Certified

    Royal Open College
    CPD Certified: 4 Courses Bundle (45+ Trending Topics) + Free PDF Certificate + Tutor Support + Exam | Lifetime Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 & 3 Diploma in Customer Service with KYC, CDD & CRM Customer service is a vital aspect of any successful business, and the demand for skilled customer service professionals continues to rise. In the UK, the customer service sector is projected to grow by 8% in the …
    Save 3%
    £12 £12.49

  • Level 2 & 3 Diploma Customer Service

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 & 3 Diploma Customer Service CPD CERTIFIED Course FREE PDF CERTIFICATES INCLUDED FREE Exam + Unlimited Retake Level 2 & 3 Diploma in Customer Service – Enrol Instantly and Start Learning Today Gain immediate access to the Level 2 & 3 Diploma in Customer Servi …
    £12

  • Customer Service Skills Level 2 - CPD Accredited Certificate

    One Education
    Professional Customer Service Training | CPD Accredited | Lifetime Access | Easy Refund | Free Certificate
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Ready to build a rewarding career in customer service? Customer service is the backbone of every successful business, with 86% of buyers willing to pay more for a great customer experience (PwC). In the UK, skilled customer service professionals earn between £20k to £ …
    £12.99

  • Customer Service Advanced Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Service Advanced Diploma Course is an essential program in today's competitive world, providing comprehensive training in crucial customer service skills. Mastering customer service is vital as it directly impacts business success, customer retention, and satisfact …
    £12

  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Empower UK Employment Training
    100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access | 04 Courses Bundle
    • Online
    • 4.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 2 Certificate in Principles of Customer Service - CPD Certified Advance your career with our Level 2 Certificate in Customer Service, designed to enhance your service skills and improve customer interactions. From foundational customer service principles to advanced communi …
    £15

  • Customer Service Diploma Level 3

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service Diploma Level 3 If you're looking to gain in-depth knowledge of the customer service industry and enhance your professional skills, the Customer Service Diploma Level 3 course from Learning Point is the perfect choice. >> Instant Certificate Download …
    £12

  • Customer Service: How to Reduce Customer Churn and Improve Retention

    Online Training Academy
    Special Offer | CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are your customers leaving too soon? Learn how to keep them longer with our Customer Service course! This course helps you understand why customers leave and shows you easy ways to make them stay. You’ll learn how to predict customer churn, improve Customer Service, and grow your …
    £12

  • Enhancing Customer Service Skills

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's fast-paced world , mastering Customer Service skills is imperative . This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer co …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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