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In-company Customer service courses

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  • Customer Service Skills| In-house team training

    Mark Baglow Training Limited
    Turn Customer Service into Customer Delight. In-house group training tailored to your organisation.
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Customer service plays a critical role in customer satisfaction, loyalty, and organisational reputation. This Customer Service Skills course helps teams deliver confident, consistent, and professional service – even in challenging situations. Participants develop strong communica …
    Enquire for pricing

  • Customer Service Excellence Training Course

    Reed Business School
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The Customer Service Excellence course is designed to equip professionals with the skills and mindset necessary to provide outstanding service to customers. This program focuses on building a customer-centric approach, fostering effective communication, and developing strategies …
    Enquire for pricing

  • Delivering Excellent Customer Service

    AHR Consultants
    This course explores the concept of remarkable customer service and what makes it stand out from the crowd.
    • 11 enquiries
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    This one day course can be held on your premises at a date and time to suit you (minimum of 5 delegates). It will review the benefits of effective customer service, explore your customers’ expectations and identify the key actions to deliver them consistently at every stage of th …
    Enquire for pricing

  • Customer Service Skills | Instructor-Led Group Training | On-Site

    KEYS TRAINING
    We will work closely with you to create a customised course that aligns with your organisation's specific needs.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Empower Your Team to Deliver Exceptional Customer Service Are you looking to build your team’s confidence when dealing with customers, from handling complaints to improving the overall customer journey? This Interactive Customer Service Skills Workshop is a one-day, instructor- …
    £774

  • Professional Customer Service Skills

    Kent Trainers
    Tailored in-house training for up to 12, delivered at your premises, a nearby venue or online.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Customer service can be a notoriously challenging environment. While speaking directly to customers has its rewards, customer service personnel can also face complaints and abuse, and situations where an answer isn’t forthcoming. Performing this role effectively means managing ex …
    £1,494

  • Customer Service Skills| In-house team training

    Mark Baglow Training Limited
    Turn Customer Service into Customer Delight. In-house group training tailored to your organisation.
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Customer service plays a critical role in customer satisfaction, loyalty, and organisational reputation. This Customer Service Skills course helps teams deliver confident, consistent, and professional service – even in challenging situations. Participants develop strong communica …
    Enquire for pricing

  • Telephone Techniques For Service Excellence Training Course

    Reed Business School
    Telephone Techniques For Service Excellence Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to enhance participants' telephone communication skills, focusing on providing excellent customer service and ensuring positive interactions with callers. It equips individuals with the tools and techniques to deliver superior telephone service.
    Enquire for pricing

  • Dealing with Difficult and Distressed Customers Professional Course

    Reed Business School
    Dealing with Difficult and Distressed Customers Professional Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to effectively handle challenging customer interactions. This course focuses on de-escalation techniques, empathetic communication, and conflict …
    Enquire for pricing

  • Effective Communication Skills Training

    Powercall Global Training
    • 10 enquiries
    • Onsite
    • 4 hours · Part-time
    • Certificate(s) included
    • Tutor support
    In any role centred around sales, customer service or generating leads, effective communication is rightly considered to be the most important skill a person requires in order to be successful. Time and time again, excellent communication is a leading factor in gaining bigger and …
    Enquire for pricing

  • Sales Account Management on company premises. CPD certified.

    Cubs Privé
    Classroom based course with an experienced practitioner
    • Onsite
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Have you ever wondered how to improve your customer account management and client relationships? Do you ever find yourself questioning whether the actions you take today are truly the right ones? In this course, you will get tips and techniques to handle those difficult customer …
    Enquire for pricing

  • Intro to Successful Selling Training Course

    Reed Business School
    Intro to Successful Selling Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Introduction to Successful Selling" course is designed to provide participants with foundational knowledge and skills in the art of selling. This course introduces key principles, techniques, and ethical practices to help individuals build confidence and effectiveness in sal …
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  • Stakeholder Management : Tools and Strategies (On-site)

    Acudemy
    Interactive CPD Accredited Training: Improve Your Skills and Gain a Certificate and Course Booklet for Future Reference
    • 14 enquiries
    • Onsite
    • 1 day · Full-time
    • 14 CPD points
    • Tutor support
    Great service
    This one-day, instructor-led course is designed for professionals who need to manage stakeholder relationships effectively in on-site settings. Suitable for team or departmental rollouts, the programme equips participants with practical tools to influence stakeholders and build s …
    Enquire for pricing

  • Business Administration Course: In Person Training with Trainer

    KEYS TRAINING
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Our Business Administration Course is a dynamic, instructor-led programme designed to deliver essential administrative skills directly at your workplace. This course stands out by offering fully customisable content, tailored specifically to your organisation's needs. We work c …
    £775

  • Essential Selling Skills On-Site

    Powercall Global Training
    Interactive trainer-led workshop with activities.
    • Onsite
    • 7 hours · Part-time
    • Certificate(s) included
    • Tutor support
    Our selling skills workshop equips attendees with the key techniques to open their sales interactions with maximum impact, to accelerate the building of trust and rapport with prospects, to establish clear value and to secure commitment in the most effective fashion. Attendees wi …
    Enquire for pricing

  • Teamwork and Collaboration

    Reed Business School
    • Onsite
    • Full-time
    • Tutor support
    Great service
    Teams are the basic unit for delivering work – and if your team, group or project-unit doesn’t gel there is often a reduction in quality, more bottlenecks, less innovation and reduced customer service. Ultimately, opportunities to deliver are lost. We use the innovative and uniqu …
    Enquire for pricing

  • Strategic Marketing Planning Training Course

    Reed Business School
    Strategic Marketing Planning Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to provide marketing professionals with the knowledge and skills needed to develop effective and comprehensive strategic marketing plans. Participants will explore key concepts in strategic marketing, market analysis, and planning to drive successful marke …
    Enquire for pricing

  • Lean Six Sigma Green Belt (On-site)

    Acudemy
    Accredited & Experienced Trainer
    • 19 enquiries
    • Onsite
    • 5 days · Full-time
    • Professional certification
    • Exam(s) included
    • 35 CPD points
    • Tutor support
    Great service
    Lean Six Sigma is not a new concept, but it has been adopted by many companies in various industries to become more efficient and successful. Lean Six Sigma methodology can be applied in almost any area within a company and helps companies improve their processes, products, and s …
    Enquire for pricing

  • Sales Skills | In-house team training

    Mark Baglow Training Limited
    In-house group training tailored to your organisation. Master essential modern selling skills.
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Modern sales is about understanding customers, building trust, and offering solutions that genuinely help – not pressure or persuasion. This Sales Skills course helps teams develop a confident, consultative approach to selling that improves conversations, strengthens relationship …
    Enquire for pricing

  • Food Safety and Hygiene Professional Training Course

    Reed Business School
    Food Safety and Hygiene Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Food Safety and Hygiene" course is a comprehensive training program designed to equip individuals working in the food industry with the knowledge and skills necessary to maintain high standards of food safety and hygiene. This course adheres to UK regulations and provides pr …
    Enquire for pricing

  • Microsoft Copilot Adoption Accelerator

    Pitman Training
    Practical seminar programme to help teams transform their workflows
    • New course!
    • Onsite
    • 6 weeks · Part-time
    • Tutor support
    Microsoft Copilot is becoming one of the most important productivity tools in the modern workplace. Yet many organisations are still at an early stage of adoption. Staff may have access to Copilot, but lack the confidence, structure and practical skills needed to use it well. Thi …
    from £2,399

  • Microsoft Project Introduction - In-company

    MS Office Training Ltd
    Trainer led Live online classes and 1 year email support
    • 10 enquiries
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project p …
    £750

  • Microsoft Word Introduction - In-company (now with live online classes)

    MS Office Training Ltd
    Trainer led Live online classes, Classroom or In Company/Bespoke based course with study materials, tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify and work with basic Word 2013 tools and features Edit text in a Word document Modify the appearance of text in a Word document Organise data in tables and lists Insert special characters and graphic …
    £550

  • Microsoft Powerpoint Advanced - In-company

    MS Office Training Ltd
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Modify the PowerPoint environment Using Master View in order to customise a design template Add and customize SmartArt graphics Add animations and change its effect options Add action buttons to control the flow of …
    £550

  • Microsoft Word Intermediate

    MS Office Training Ltd
    Live online classes, Classroom or In Company/Bespoke based course with study materials and tutor support
    • Onsite
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Customise tables and charts Customise formatting with styles and themes Modify pictures in a document Create customised graphic elements Insert content using Quick Parts Control text flow Use templates to automate d …
    £650

  • Microsoft Project Advanced - In-company

    MS Office Training Ltd
    Live online classes, Classroom or In Company/Bespoke based course with study materials and tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Manage project costs Consolidate and reuse project plan information Exchange project plan data with other applications Update a project plan Customise Project to meet specific requirements ' 1 year email support ser …
    £750

  • Microsoft Powerpoint Introduction - In-company (now with live online classes)

    MS Office Training Ltd
    Trainer led Live online classes, Classroom or In Company/Bespoke based course with study materials, tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Great service
    Course Objectives At the end of this course you will be able to: Identify the components of the PowerPoint interface Create slides Format text on slides Add and modify graphical objects to a presentation Work with tables in a presentation Add charts to a presentation Prep …
    £550
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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