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10

In-company Retail training courses

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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The Customer Service Excellence course is designed to equip professionals with the skills and mindset necessary to provide outstanding service to customers. This program focuses on building a customer-centric approach, fostering effective communication, and developing strategies …
    Enquire for pricing
  • Team Building Training

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    Teamwork is defined as a co-operative effort by a group or team to achieve a common goal. This course has been put together to help develop participants’ team working skills. It will help them define a common goal, understand how they want to work together as a team, and crea …
    £780
  • Practical Sales Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 12 hours · Full-time
    • Tutor support
    This one and a half day course has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales and those who have a lot of experience, as the content is flexible enough to adapt to su …
    £1,140
  • Handling Complaints Effectively

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day course will help front-line staff to deal with complaints in a straight forward and effective way. Our approach takes attendees through a number of activities to suit all learning styles and to ensure that the lessons learned stick long after the course is over.
    £780
  • Business Phone and Email Etiquette

    Hodos Training
    Classroom course to help you learn about phone and email etiquette. Material, trainer support, final test included.
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    This 'Business Phone and Email Etiquette' course is designed to equip participants with the essential skills and best practices for professional communication via phone and email. Through interactive exercises, practical tips, and real-world examples, participants will learn how …
    £760
  • Effective Absence Management

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 8 hours · Full-time
    • Tutor support
    This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course ex …
    £780
  • Establishing Boundaries with Customers

    Hodos Training
    Classroom course to help you establish appropriate boundaries at work. Material, trainer support, final test included.
    • Onsite
    • 4 hours · Full-time
    • Tutor support
    Establishing Boundaries with Customers Course objectives: The objective of this course is to equip participants with the skills and techniques necessary to establish and maintain healthy boundaries with customers, promoting professionalism and ensuring a positive customer experie …
    £865
  • Cultivating Cultural Awareness

    Hodos Training
    Classroom course to help you thrive in diverse cultural environments. Material, trainer support and final test included.
    • Onsite
    • Full-time
    • Tutor support
    This one-day course is designed to equip participants with the knowledge, skills, and attitudes necessary to navigate and thrive in diverse cultural environments. Through a combination of theory, practical exercises, and real-world case studies, participants will develop a deeper …
    £865
  • Intro to Successful Selling Training Course

    Reed Learning
    Intro to Successful Selling Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Introduction to Successful Selling" course is designed to provide participants with foundational knowledge and skills in the art of selling. This course introduces key principles, techniques, and ethical practices to help individuals build confidence and effectiveness in sal …
    Enquire for pricing
  • Customer Service Fundamentals

    Hodos Training
    Classroom course to help you learn the principles of customer service. Material, trainer support and final test included
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    What is excellent customer service? Excellent customer service goes beyond simply following the most effective methods, like respecting customers' time, staying positive, and providing helpful expertise. It also means consistently going above and beyond customers' expectations, …
    £760

FAQs

Reed Courses advertises a large variety of Retail courses which are delivered by a range of learning providers. The Retail courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Retail course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Retail courses, you might also be interested in Customer service, Retail management and Team leader. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Retail courses, Reed Courses also has plenty of paid for online Retail courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Retail courses. Alternatively you'll be able to enrol on an online Retail course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Retail course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Retail courses from a variety of learning providers.