Free Retail courses

This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork and understanding what to expect when working in the retail sector.

This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str … read more

Deliver effortlessly brilliant customer service. Garner a great reputation, retain life-long customers and deliver an excellent service every time. Our Customer Service course will give you the expertise to land and excel in your next consumer facing role. Join 40,000 learne … read more

This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage infor … read more

The qualification is suitable for a wide range of learners who wish to develop their knowledge and understanding of allergy awareness. It is designed for those who wish to understand allergies, the causes of allergies and what to do in case of an allergic reaction.

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment. (Our offices are COVID-Secure but we can also offer guidance or the phone or via video call)

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment. (Our offices are COVID-Secure but we can also offer guidance or the phone or via video call)

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment. (Our offices are COVID-Secure but we can also offer guidance or the phone or via video call)

This course will give you the opportunity to develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such a … read more

Unlock the door to the Warehouse and Storage sector. You’ll be processing orders at lightning speed and packaging parcels like a pro after taking on our Warehouse and Storage course. We’ll guide you through how to always deliver an efficient service in this fast-paced and grow … read more

Level up your leadership skills. Set your team up for success, master the basics of communication and emerge a calm, collected and considerate leader. From managing tricky stakeholders, to building a culture that promotes excellence – we’ll teach you how to overcome common stu … read more

Lean into productivity. Say goodbye to waste and develop the skills to tackle inefficiencies. Our Lean Organisation Management Techniques course will give you the knowledge to help your business stay light on costs, but big on productivity. Join 40,000 learners who have upsk … read more

Brokers are a trader’s access point to the markets, so it's important to get a good setup. In this course, we are going to explain the role brokers play and discuss how & why regulation is really important. We are then going to show you what to look for in a broker and how … read more

Improve you chances in gaining employment! 1. Develop an attention grabbing CV 2. Where, how and what resources can be used to find work 3. Perform better at the interviews 4. Improve your confidence 5. The importance of effective communication

This qualification is designed for learners who want to enter and/or progress from entry roles in the Warehousing and Storage industries. Learners will develop the underpinning knowledge necessary to support them in their role in this sector. Completion of this qualification wi … read more