How to become a Store Manager

6,446

1,802

£20,000/y

avg. starting salary

Time to take stock of your career? You should be a Store Manager… It’s a Store Manager's job to oversee the day-to-day operation of a store, ensuring the business runs smoothly and successfully meets budgetary demands and/or sales goals. They are accountable for all aspects of service, so must maintain good staff discipline, morale and, perhaps most importantly, excellent customer service. Typical duties for a Store Manager include:

Recruiting and managing staff members
Managing customer queries and complaints, and dealing with them appropriately
Analysing figures and store performance, and suggesting ways to improve them
Controlling budgets and maintaining costs
Serving customers as, and when, required

To be successful as a Store Manager, excellent interpersonal skills, management skills and the ability to delegate tasks should be considered pre-requisites. You will also need a good level of previous experience in retail. Other key skills include:

Excellent customer service skills
Enthusiasm, and the ability to build morale and motivate your team
Excellent business acumen
Initiative and a cool head under pressure (just think of Christmas…)
Ability to go above and beyond the call of duty to ensure superior service

Retail Assistant

Up to £20,000

Store Manager

Up to £30,000

Area Manager

Up to £45,000

"I've always loved working with people, so retail is the perfect industry for me. I started out as a Sales Assistant, and worked my way up from there. The best thing about being a Store Manager is building a great team around you, and the satisfaction you get from happy customers getting great service. It can be stressful, and it’s a big responsibility, but if you’re looking for a fast-paced and rewarding career, I’d definitely recommend a career in Retail Management."

Get qualified

It is not a necessary requirement to have a degree to become a Store Manager. However, having some qualifications specific to the industry will certainly help you stand out from the crowd.

Recommended Store Manager courses

Store Manager Essentials

Course Line

2-Premium course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access
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- 26 hours · Self-paced
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...real world. This Store Manager training has covered all the latest topics to keep you better prepared for your Store Manager profession. Enroll now for a successful Store Manager career! This Store Manager training offers Free Time Management Course This Store Manager bundle is ideal …
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Store Manager Training

Skill Arts

Win Complementary PDF Certificate on Store Manager & Get Unlimited Tutor Support
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