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How to become a Store Manager

3,632

Store Manager jobs

1,699

Store Manager courses

Career progression and salary expectations for a Store Manager

Retail Assistant

| Up to £20,000

Store Manager

| Up to £30,000

Area Manager

| Up to £45,000

The role of a Store Manager

What does a Store Manager do?

Time to take stock of your career? You should be a Store Manager…It’s a Store Manager's job to oversee the day-to-day operation of a store, ensuring the business runs smoothly and successfully meets budgetary demands and/or sales goals. They are accountable for all aspects of service, so must maintain good staff discipline, morale and, perhaps most importantly, excellent customer service.Typical duties for a Store Manager include:

Recruiting and managing staff members
Managing customer queries and complaints, and dealing with them appropriately
Analysing figures and store performance, and suggesting ways to improve them
Controlling budgets and maintaining costs
Serving customers as, and when, required

Is a career as a Store Manager right for me?

To be successful as a Store Manager, excellent interpersonal skills, management skills and the ability to delegate tasks should be considered pre-requisites. You will also need a good level of previous experience in retail.Other key skills include:

Excellent customer service skills
Enthusiasm, and the ability to build morale and motivate your team
Excellent business acumen
Initiative and a cool head under pressure (just think of Christmas…)
Ability to go above and beyond the call of duty to ensure superior service

What's it like to be a Store Manager?

"I've always loved working with people, so retail is the perfect industry for me. I started out as a Sales Assistant, and worked my way up from there. The best thing about being a Store Manager is building a great team around you, and the satisfaction you get from happy customers getting great service. It can be stressful, and it’s a big responsibility, but if you’re looking for a fast-paced and rewarding career, I’d definitely recommend a career in Retail Management."

Get qualified as a Store Manager

It is not a necessary requirement to have a degree to become a Store Manager. However, having some qualifications specific to the industry will certainly help you stand out from the crowd.

Recommended Store Manager courses

Store Manager - Complete Career Development Program

Compliance Central

Career Development Program | CV + Portfolio Help | Certification | Lifetime Access | 100% Money-Back Guarantee
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- Online
- 105 hours · Self-paced
- Certificate(s) included
- 300 CPD points
- Tutor support
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Advance your retail career with our Store Manager - Complete Career Guided Program. Do you have a knack for leadership and customer service? As a store manager, you'll oversee operations, manage teams, and ensure customer satisfaction. With the retail industry contributing over …
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Store Cashier Training

Cambridge Open Academy

CPD Accredited | Updated 2025 | FREE PDF Certs | 100% Pass Rate | Lifetime Access | 1K+ Enrolment | 24/7 Learner Support
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- 12 students
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- 3 hours · Self-paced
- Certificate(s) included
- 10 CPD points
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The retail world is buzzing! With a projected growth of 8% in the coming years, the demand for skilled store cashiers is skyrocketing. But being a cashier is more than just ringing up purchases. It's about creating a smooth and positive experience for every customer. In the UK, …
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