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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee – from call centre staff to business administration – is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Online
  • 11 weeks · Self-paced
  • Exam included
  • Regulated
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Customer Service Level 2

Online FREE course to help you boost your prospects for your first customer service job.

vision2learn
Free
Great Service
  • Online
  • 11 weeks · Self-paced
  • Exam included
  • Regulated

This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str read more

  • Online
  • 0.8 hours · 29 lectures
  • Tutor support
  • Certificate of completion
Learn On Demand
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How to Satisfy Your Customers: An Introduction to Quality

Self-paced distance learning with study materials and tutor support

Inovra Group Ltd
£15
  • Online
  • 0.8 hours · 29 lectures
  • Tutor support
  • Certificate of completion

Are you curious about Quality? Want to understand how ISO 9001 certification can be achieved and what's involved in the process? This tutor-supported online course aims to answer those questions and many others. Written by a ISO 9001 Lead Auditor, it explains in simple plai read more

  • Online
  • 400 hours · Self-paced
  • Tutor support
  • Exam included
  • 200 CPD hours/points
  • Endorsed by The Quality Licence Scheme
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Customer Service

Advanced Level 7 Diploma |*FREE PDF Certificate*|*100% Pass Rate* | 200 CPD Points | Free PR Course

CPD Courses
£10 £1,100
Save 99% - Ends tomorrow
Great Service
Highly Rated
  • Online
  • 400 hours · Self-paced
  • Tutor support
  • Exam included
  • 200 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Certificate of achievement in Customer Service Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certificate of Ac read more

  • Online
  • 2 hours · Self-paced
  • Tutor support
  • Exam included
  • 2 CPD hours/points
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Customer Service

*Level 3 CPD Certified* | *Free Exam & 24/7 Tutor Support* | *100% Pass Rate* | Audio Visual Training | 1 Year Access

Academy for Health & Fitness
£10 £421
Save 97% - Ends today
Great Service
Highly Rated
  • Online
  • 2 hours · Self-paced
  • Tutor support
  • Exam included
  • 2 CPD hours/points

Are you interested to learn the best customer service skills and techniques to be great at your customer care? Then develop your professional knowledge with our Diploma in Customer Service and learn from home at a pace that suits you. The Level 3 Diploma in Customer Service ha read more

  • Online
  • 200 hours · Self-paced
  • Tutor support
  • Exam included
  • 60 CPD hours/points
  • Endorsed by The Quality Licence Scheme
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Customer Service

Level 3 CPD Certified Diploma *Complete Course* | *FREE PDF Certificate* |60 CPD Credits | **Free Marketing Course**

Brentwood Open learning College
£10 £395
Save 97% - Ends tomorrow
Great Service
Highly Rated
  • Online
  • 200 hours · Self-paced
  • Tutor support
  • Exam included
  • 60 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Certificate of achievement in Customer Service Level 3. Additional CPD Accredited Customer Service Certificate with 60 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certificate of Ac read more

  • Online
  • 90 hours · Self-paced
  • Tutor support
  • Exam included
  • 30 CPD hours/points
  • Endorsed by The Quality Licence Scheme
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Customer Service Course

Level 1 CPD Certified *Complete Beginners Course* | *FREE PDF Certificate* |30 CPD Credits | Plus *Free PR Course*

Brentwood Open learning College
£10 £180
Save 94% - Ends tomorrow
Great Service
  • Online
  • 90 hours · Self-paced
  • Tutor support
  • Exam included
  • 30 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Course Certificate of achievement in Customer Service Level 1. Additional CPD Accredited Certificate with 30 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Customer Service Level 1 Cer read more

  • Online
  • 1 hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points
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Customer Service

1 Hour Online CPD Accredited Course

Active Recruitment Ltd
£10 £50
Save 80%
Great Service
  • Online
  • 1 hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points

This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques, how to deal with complaints and how to exceed customer expectat read more

  • Online
  • 400 hours · Self-paced
  • Tutor support
  • Exam included
  • 200 CPD hours/points
  • Endorsed by The Quality Licence Scheme
Save

Customer Service Diploma

Advanced Level 7 Diploma |*FREE PDF Certificate*|*100% Pass Rate* | 200 CPD Points | Free PR Course

CPD Courses
£10 £1,100
Save 99% - Ends tomorrow
Great Service
Highly Rated
  • Online
  • 400 hours · Self-paced
  • Tutor support
  • Exam included
  • 200 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Diploma Certificate of achievement in Customer Service Level 7. Additional CPD Accredited Customer Service diploma with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Endorsed Certificate read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 5 CPD hours/points
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Customer service

Ends Soon: New Year Sale - Free PDF Certificate + Free COVID-19 Course included, CPD Certified | Free Retake Exam

Training Express Ltd
£14 £199
Save 92% - Ends today
Great Service
  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 5 CPD hours/points

This customer service skills training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas of customer service such as customer needs, key communication strategies and handling complaints. Customer service is number read more

  • Online
  • 330 hours · Self-paced
  • Tutor support
  • Exam included
  • 120 CPD hours/points
  • Endorsed by The Quality Licence Scheme
Save

Customer-Service

Level 5 by ABC Awards | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits | Free PR Course

CPD Courses
£10 £760
Save 98% - Ends tomorrow
Great Service
Highly Rated
  • Online
  • 330 hours · Self-paced
  • Tutor support
  • Exam included
  • 120 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Customer Service Advanced Diploma Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Certificate with 120 CPD points available without extra study. The course comes with easy to understand e-learning study materials. Diploma of A read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points
  • Endorsed by Training Qualifications UK Ltd
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Customer Service

Level 5 Diploma in Customer Service ll Online Quiz Based Endorsed Diploma l Assessment included l 100 CPD Points

Inspire London College Ltd
£10 £695
Save 98% - Ends today
Great Service
  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points
  • Endorsed by Training Qualifications UK Ltd

Level 5 Diploma in Customer Service - Upon successful completion, learner will get an Endorsed Diploma from TQUK with 100 CPD Points Customer Service Diploma is one of the best Customer Service Diploma offered by ILC to provide Knowledge about Communication in the Business read more

  • Online
  • 5 hours · Self-paced
  • Exam included
  • 7 CPD hours/points
  • TOTUM card eligible
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Customer Service Basics

New Year Sale | Free Diploma in Telesales Marketing - Level 3 |Free E-Certificate|CPD & IAP Accredited| No Hidden Fee

1 Training
£12 £399
Save 96% - Ends soon
Great Service
  • Online
  • 5 hours · Self-paced
  • Exam included
  • 7 CPD hours/points
  • TOTUM card eligible

Learn how to go beyond the basics of serving your customers. The Customer Service Basics course teaches learners the fundamentals of customer service that can be applied in a practical environment. Learn to adopt a positive attitude and improve in your communication skills when read more

  • Online
  • 11 hours · Self-paced
  • Exam included
  • 11 CPD hours/points
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Customer Service Essentials

Free E - Certificate Included | CPD Accredited | Access for 365 days | No Hidden Fee

Next Learn Academy
£10 £49
Save 79% - Ends soon
Great Service
  • Online
  • 11 hours · Self-paced
  • Exam included
  • 11 CPD hours/points

Customer Service Does customer service delight you? Is it a profession you would like to get into? Customer service is not just limited to working in a customer-oriented organisation. Customer service is necessary and relevant to many sectors as it is central to ensuring you read more

  • Online
  • 1 hour · Self-paced
  • Certificate of completion
Save

Customer Service

Citywest Training Limited
£35
  • Online
  • 1 hour · Self-paced
  • Certificate of completion

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation

  • Online
  • 3 hours · Self-paced
  • Tutor support
  • Exam included
  • 10 CPD hours/points
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Customer Service

FREE PDF Certificate | Online Video Course | 10 CPD Points | Assessment Included | Tutor Support | 1 Year Access

Janets
£10 £315
Save 96% - Ends today
Great Service
  • Online
  • 3 hours · Self-paced
  • Tutor support
  • Exam included
  • 10 CPD hours/points

Follow your dreams by enrolling on the Customer Service course today and develop the experience, skills and knowledge you need to enhance your professional development. Customer Service will help you arm yourself with the qualities you need to work towards your dream job. Stu read more

  • Online
  • 38 hours · Self-paced
  • Exam included
  • 16 CPD hours/points
Save

Customer Service Training

New Year Deals |Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee

Study365
£12 £249
Save 95% - Ends soon
Great Service
  • Online
  • 38 hours · Self-paced
  • Exam included
  • 16 CPD hours/points

Customer Service Training This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of cus read more

  • Online
  • 2 hours · Self-paced
  • Certificate of completion
  • 2 CPD hours/points
Save

Customer Service

CPD Approved. 2 CPD Units. 2 Hours to Complete.

CST Training Ltd
£40
  • Online
  • 2 hours · Self-paced
  • Certificate of completion
  • 2 CPD hours/points

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

  • Online
  • 1 hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points
Save

Customer Service Training

FREE PDF Certificate I CMA and CPD Approved I Video Training | MCQ Based Exam I 1 CPD Point I 1-Year Access

Academy for Health & Fitness
£10 £249
Save 95% - Ends today
Great Service
  • Online
  • 1 hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points

The Customer Service Training will help you understand the fundamentals of customer service and communications. You can complete this course in just 1 hour and get a professional & recognised certificate. This Customer Service Training is designed by industry read more

  • Online
  • 1 hour · Self-paced
  • Exam included
  • 1 CPD hours/points
Save

Customer Service

E-Learning

Me Learning
£24
Great Service
  • Online
  • 1 hour · Self-paced
  • Exam included
  • 1 CPD hours/points

In this engaging Customer Service course, you’ll learn about the importance of good service, the impact of bad service, organisational issues, the importance of internal culture and how to deal with difficult or unhappy customers. The topics cover the key principles of Custom read more

  • Online
  • 3 hours · Self-paced
  • Tutor support
  • 3 CPD hours/points
Save

Customer Service Training

CPD, CMA & IAO Accredited | Tutor Support & Exam Included | Student ID Card | 1 Year Access | 24/7 Student Support

Academy for Health & Fitness
£10 £421
Save 97% - Ends today
Great Service
  • Online
  • 3 hours · Self-paced
  • Tutor support
  • 3 CPD hours/points

Learn new skills and develop your professional knowledge with the Customer Service Training and learn from home at a pace that suits you. The Customer Service Training has been expertly designed for you to complete through distance e-learning and achieve a professional qualific read more

  • Online
  • 260 hours · Self-paced
  • Tutor support
  • Exam included
  • 90 CPD hours/points
  • Endorsed by The Quality Licence Scheme
Save

Customer Service - Course

CPD Certified Level 4 Diploma | *FREE PDF Certificate* |*100% Pass Rate* | 90 CPD Credits | *Free PR Course*

Staff Training Solutions
£10 £560
Save 98% - Ends tomorrow
Great Service
  • Online
  • 260 hours · Self-paced
  • Tutor support
  • Exam included
  • 90 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Diploma Certificate of achievement in Customer Service Diploma Level 4. Additional CPD Accredited Certificate with 90 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. This intensive yet accessi read more

  • Online
  • 18 hours · Self-paced
  • Exam included
  • 18 CPD hours/points
Save

Customer Service

New Year Sale | Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee

1 Training
£24 £379
Save 93% - Ends soon
Great Service
  • Online
  • 18 hours · Self-paced
  • Exam included
  • 18 CPD hours/points

Customer Service Customer service is an essential element to all businesses and organisations, although it doesn’t necessarily have to be in a customer service setting. While a customer service organisation would prioritise their customer support, it remains a key concept acr read more

  • Online
  • 330 hours · Self-paced
  • Tutor support
  • Exam included
  • 120 CPD hours/points
  • Endorsed by The Quality Licence Scheme
Save

Customer Service

Level 5 by ABC Awards | *FREE PDF Certificate* Tutor Support & Exam | 120 CPD Credits | FREE PR Course

Oxford Home Study College
£10 £760
Save 98% - Ends tomorrow
Great Service
  • Online
  • 330 hours · Self-paced
  • Tutor support
  • Exam included
  • 120 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Level 5 Certificate of achievement in Customer Service Level 5. Additional CPD Accredited Certificate with 120 CPD points available with no extra study. Diploma of Achievement in Customer Service Level 5 .If you’re serious about climbing to the top of the l read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points
Save

Customer Service

Customer Service Level 6 Certificate is best online course, tutor support and Quiz based exam included

UK Professional Development Academy LTD
£10 £750
Save 98% - Ends today
Great Service
  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points

Customer Service Certificate - Level 6 CPD Accredited Customer service is the basic need of every organisation to communicate with their customers as well as their employees, customer service lead organisation to be well known among customers, Customer Care. Organisations ca read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points
Save

Customer Service

Customer Service Course Accredited by CPD | Video Training | MCQ Exam Included | Tutor Support | Flexible Study

Lead Academy
£10 £205
Save 95% - Ends today
Great Service
  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points

Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Customer Service course will set you up with a solid foundation to become a confident Customer service manager and develop more advanced skills. Gain the essentials skill read more

  • Online
  • 330 hours · Self-paced
  • Exam included
  • 120 CPD hours/points
  • Endorsed by The Quality Licence Scheme
Save

Customer-Service

Level 5 by QLS|120 CPD Credits | *FREE PDF Certificate* Tutor Support, Study Material & Exam | FREE PR Course

Brentwood Open learning College
£10 £760
Save 98% - Ends tomorrow
Great Service
  • Online
  • 330 hours · Self-paced
  • Exam included
  • 120 CPD hours/points
  • Endorsed by The Quality Licence Scheme

Customer Service Professional Diploma Level 5 Certificate of achievement in Customer Service Level 5 . Additional CPD Accredited Certificate with 120 CPD points available with no extra study. Endorsed Customer Service Certificate of Achievement.This exclusive Level 5 Custo read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points
Save

Customer Service

Free Certificate|CPD Accredited|Exam Included

E-TrainU
£10 £19.99
Save 49%
  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points

PERFECT FOR ANYONE WANTING A CAREER IN CUSTOMER SERVICE This online Customer Service content will help users define who their customers are and how to understand their needs, the content will also help users to expand their knowledge on customer service techniques, how to dea read more

FAQs

What Customer service courses are available on reed.co.uk?

reed.co.uk offers a large variety of Customer service courses which you can choose from based on your learning needs and goals. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Depending on your learning outcomes, reed.co.uk also has Customer service courses which offer CPD points/hours or qualifications.

What other courses are available on reed.co.uk?

If you're looking for Customer service courses, you might also be interested in Business, Business development and Business administration. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

How do I study Customer service courses on reed.co.uk?

There are several ways in which you can study Customer service on reed.co.uk. The most common ways are by enrolling on to an online Customer service course where the content will be accessed online or by enrolling on to a classroom Customer service course where the course will be taught in an in-person classroom format, at a given location. reed.co.uk also offers distance learning courses and in-company Customer service courses if these are the preferred methods of study you are looking for.

What free Customer service courses are available on reed.co.uk?

reed.co.uk has free Customer service courses available for students. These free courses are a great way to explore a subject you’re interested in without a financial commitment, and will enable you to further understand how you would like to study.

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