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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    30 in 1 Career Action Plan Programme | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support |Lifetime Access
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    £200

  • Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Office skills are essential in today’s dynamic work environment, especially in business administration and customer service roles. Our Office Management, Business Administration & Retail Customer Service - Level 3 Diploma course is meticulously designed to equip learners with …
    £12

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 714 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated 2024] Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field. So, Enrol without delay in our Office Administration, Business Administrat …
    Save 58%
    £12 £29

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    Free PDF & Hardcopy Certificates | Transcripts Available | Free Retake Exam | Lifetime Access
    • 691 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated 2024] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for thos …
    Save 14%
    £12 £14

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 273 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 14%
    £12 £14

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 137 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15

  • Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • 36 students
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Customer Service Diploma (Level 2 & 3) with Communication Skills & Conflict Management 4 CPD CERTIFIED Courses Bundle 4 FREE PDF CERTIFICATES INCLUDED FREE Exam + Unlimited Retakes 4 COURSES INCLUDED IN THIS BUNDLE: COURSE 01: Customer Service Diploma (Level 2 & 3) C …
    £150

  • Customer Experience Manager Job Ready Programme with Full Career Support - Premium Edition

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 56 students
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    The stats are insane! More than 86% of customers are willing to pay more for a great customer experience? This statistic underscores the immense value that exceptional customer service brings to businesses. As the world becomes increasingly interconnected and customer expectatio …
    £1,999

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**2 Travel Course Bundle**| 5 Free Course + PDF Certificate | Lifetime Access | Expert Support
    • 117 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We …
    £12

  • Customer Service Diploma Level 2

    Online Training Academy
    CPD Accredited ! Free Certification | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with cu …
    £12

  • Retail Management, Customer Service, Communication Skills & Business Administration

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 8.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Retail Management, Customer Service, Communication Skills & Business Administration Latest Update 14-Day Money Back Guarantee 4 Courses Bundle CPD Accreditation FREE MCQ EXAM + Unlimited Retakes Imagine the scenario - you are purchasing several courses of your interest separa …
    £150

  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 18 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital ro …
    Save 19%
    £12 £14.99

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 38 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    Save 7%
    £12 £13

  • Customer Experience Agent - Job Ready Programme with Full Career Support

    Janets
    100% Job Placement, Money-Back Guarantee, Live Projects, CV & Portfolio Help, Mentor Support, No Hidden Fees
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    • Job guarantee programme
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £1,499

  • Retail Customer Service - Level 7 Diploma

    Training Edge
    *CPD Accredited | *FREE PDF Certificate | Instant Result Access & Certificate | Expert Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Retail Customer Service - Level 7 Diploma Get instant access to your Retail Customer Service - Level 7 Diploma course. Study online, track your progress, and learn new skills, from wherever you are. 14 DAY MONEY BACK GUARANTEE Instant PDF Certificate after completing this Retail …
    £14

  • Complaints Handling for Customer Care ( Customer Service )

    Compliance Central
    Empower Your Career | CPD Certified Course | FREE PDF Certificate | Instant Lifetime Access
    • 19 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved …
    £12

  • Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Office skills are essential in today’s dynamic work environment, especially in business administration and customer service roles. Our Office Management, Business Administration & Retail Customer Service - Level 3 Diploma course is meticulously designed to equip learners with …
    £12

  • Customer Service (Customer Service)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) This Customer Service (Customer Service) course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service (Customer Service) course have verity of important …
    £12

  • Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2024*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 34 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) Customer service This Customer Service (Customer Service) course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service (Customer Service) course have ver …
    Save 7%
    £12 £13

  • Call Centre & Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees.
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic program designed to empower you with the skills, confidence, and techniques needed to thrive in toda …
    Save 20%
    £12 £15

  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate| Money Back Guarantee| Tutor Support | 100% Pass Rate
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) 3 Free PDF Verified Certificate 14 Day Money Back Guarantee Gift Courses with this Customer Service (Customer Service) course Course 01 : Customer Service (Customer Service) Course 02 : HR Management Course Course 03 : Level 5 Business Administ …
    £12

  • Customer Service : Customer Service Training

    Course Care
    Learn everything you need < Free Verified e-Certificate < Tutor Support < Lifetime Access < Instant Access < UK Cheapest
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Training Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Customer Service : Customer Service Training. Over the duration of this captivating course, you will delve into funda …
    £12

  • Customer Service, Travel Agent & Hospitality Management Level 5

    Wise Campus
    Latest Updated 2024 | Additional Gift 2 Courses | Video based Course + MCQ Exam | Lifetime Access | 24/7 Live Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Online Training Start your journey as a Results-driven and passionate professional! - To build a successful career, enrol in our Level 2 Customer Service course. Are you interested in beginning a career in Customer Service: Customer Service? Are …
    £12

  • Customer Service (Customer Service)

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) ***** FREE PDF Certificate ***** Get instant access to your Customer Service (Customer Service) course. Study online, track your progress, and learn new skills, from wherever you are. 14 DAY MONEY BACK GUARANTEE Instant PDF Certificate after co …
    £16

  • Customer Service: Customer Service

    Study Hunt
    CPD Certified | Free PDF Certificate | New & Update | Step- by-step Guide | Expert Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service This Customer Service: Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service: Customer Service course offers a wealth of informat …
    £12

  • Customer Service Skills | Instructor-Led Group Training | On-Site

    KEYS TRAINING
    We will work closely with you to create a customised course that aligns with your organisation's specific needs.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Popular
    Unlock the full potential of your team’s customer service capabilities with our Interactive Customer Service Skills Workshop . Delivered on-site and tailored to your organisation’s specific needs, this instructor-led training provides a hands-on, engaging approach to mastering e …
    £775

  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Cust …
    Save 13%
    £13 £14.99

  • Customer Service (Customer Service)

    Future Education
    CPD Accredited | FREE PDF Certificate | Instant Result & Certificate | Satisfaction Guarantee| Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) Are you interested in pursuing a career in Customer Service (Customer Service), or are you seeking a deeper understanding of Customer Service (Customer Service)? The Customer Service (Customer Service) course was developed by experts with the n …
    £12

  • Customer Service: Customer Service Diploma

    One Course
    Premium Course Materials | Free PDF Certificate | Instant Access | No Hidden Cost | 24/7 Expert Support | 100% Pass Rate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Diploma ✿ 14 Day Money Back Guarantee ✿ This Customer Service: Customer Service Diploma course is an excellent choice if you want to improve your Customer Service: Customer Service Diploma knowledge and abilities. Customer Service: Customer Serv …
    £12

  • Customer Service: Customer Service Training

    Learning Point
    Free PDF Certificate | Lifetime Access | Instant Access | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service Training Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Customer Service: Customer Service Trai …
    £12

  • Customer Service : Customer Service

    Learn Demy
    CPD Accredited | Instant Result & FREE Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** Customer Service : Customer Service | Tutor Support This Customer Service : Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Servic …
    £12
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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