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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee – from call centre staff to business administration – is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Online
  • 400 Hours · Self-paced
  • Tutor support
  • Exam included
  • 200 CPD hours/points
  • Endorsed by ABC Awards
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Customer Service

Customer Service (Level 7) Diploma Endorsed by ABC Awards | 200 CPD Hours/credits

CPD Courses
£10 £1,100
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  • Online
  • 400 Hours · Self-paced
  • Tutor support
  • Exam included
  • 200 CPD hours/points
  • Endorsed by ABC Awards

Customer Service Certificate of achievement in Customer Service Level 7. Additional CPD Accredited Certificate with 200 CPD points available with no extra study Endorsed Certificate of Achievement. This popular Level 7 Customer Service Diploma provides an insightful intro read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points
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Customer Service

Customer Service Level 6 Certificate is best online course, tutor support and Quiz based exam included

UK Professional Development Academy LTD
£10 £750
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  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points

Customer Service Certificate - Level 6 CPD Accredited Customer service is the basic need of every organisation to communicate with their customers as well as their employees, customer service lead organisation to be well known among customers, Customer Care. Organisations ca read more

  • Online
  • 80 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Service Course

Customer Service Certificate Level 1 Endorsed by ABC awards | Tutor Support and Assessments included in the Course Price

Brentwood Open learning College
£10 £180
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  • Online
  • 80 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Service Course Endorsed Customer Service Level 1 Certificate of Achievement. Our popular Customer Service Certificate comes highly-recommended, both for existing members of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectati read more

  • Online
  • 130 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Service Course

Customer Service Level 2 ABC endorsed Certificate Level 2 with tutor support - Special Offer

Staff Training Solutions
£10 £340
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  • Online
  • 130 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Service Endorsed Certificate in Customer & Customer Service Level 2 from a Certificate of Achievement. This exclusive Level 2 Customer Service Course is ideal for jobseekers and existing members of the workforce alike. Study Customer Service Course Level 2 the read more

  • Online
  • 300 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Service

Level 5 Diploma in Customer Service Endorsed by ABC Awards I Tutor support and Assessments included in course price

Oxford Home Study College
£10 £740
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  • Online
  • 300 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Service Level 5 Diploma of Achievement in Customer Service Level 5 .If you’re serious about climbing to the top of the ladder in a Customer Service Level 5 setting, we’re serious about showing you the way! This Customer Service - Level 5 provides the most intensive, read more

  • Online
  • 2 Hours · Self-paced
  • Tutor support
  • Exam included
  • 2 CPD hours/points
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Customer service

Certificate included I CPD Certified I Video training

Training Express Ltd
£14 £75
Save 81% - Ends today
  • Online
  • 2 Hours · Self-paced
  • Tutor support
  • Exam included
  • 2 CPD hours/points

This customer service skills training course is ideal for anyone working in or aspiring to work in a customer-facing role. It covers fundamental areas of customer service such as customer needs, key communication strategies and handling complaints. Customer service is number read more

  • Online
  • 72 Hours · Self-paced
  • Tutor support
  • Exam included
  • 16 CPD hours/points
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Customer Service Diploma

Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee | No Additional Fee

1 Training
£12 £399
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  • Online
  • 72 Hours · Self-paced
  • Tutor support
  • Exam included
  • 16 CPD hours/points

Providing excellent customer service is essential to the long-term viability of every business. Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes ho read more

  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points
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Customer Service

1 Hour Online CPD Accredited Course

Active Recruitment Ltd
£10 £50
Save 80%
  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points

This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques, how to deal with complaints and how to exceed customer expectat read more

  • Online
  • 200 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Service

Customer Service Level 3 Endorsed by ABC Awards Assignment Based Course.

Brentwood Open learning College
£10 £395
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  • Online
  • 200 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Service Endorsed Certificate of Achievement. Whether currently working in a Customer Service capacity or considering a change in direction, our Level 3 Customer Service Award could be just the ticket! Study in your own time from any location worldwide, for the opport read more

  • Online
  • 72 Hours · Self-paced
  • Tutor support
  • Exam included
  • 16 CPD hours/points
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Diploma in Customer Service

E-certificate and exam included| Online certified training | CPD & IAP Accredited | Unlimited 365 Days Access

Infinity Learning
£21 £249
Save 91% - Ends soon
  • Online
  • 72 Hours · Self-paced
  • Tutor support
  • Exam included
  • 16 CPD hours/points

The all-important relationship skills you’ll develop as a result of giving good customer service will prove highly valuable to the company you work! Our Diploma in Customer Service course prepares learners to work as intermediating agents between clients and customers. In rea read more

  • Online
  • 260 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Service - Course

Customer Service Level 4 Diploma Endorsed by ABC Awards | Tutor support and assessments included in the course price

Staff Training Solutions
£10 £560
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  • Online
  • 260 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Service Diploma This intensive yet accessible Level 4 Customer Service has been designed for newcomers to Customer Service, with no specific knowledge or experience required. Whether already working in the field or pursuing your first professional position, this insi read more

  • Online
  • 12 Weeks · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by Training Qualifications UK Ltd
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Customer Service

Level 5 Diploma in Customer Service ll Online Quiz Based Endorsed Diploma l Assessment included

Inspire London College Ltd
£10 £695
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  • Online
  • 12 Weeks · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by Training Qualifications UK Ltd

Level 5 Diploma in Customer Service - Upon successful completion, learner will get an Endorsed Diploma from TQUK. Customer Service Diploma is one of the best Customer Service Diploma offered by ILC to provide Knowledge about Communication in the Business Sector to those who read more

  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points
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Customer Service Training

CMA and CPD Approved Member I 1 CPD Points I MCQ Based Exam Included I Tutor Support I 1-Year Access I Video Training

Academy for Health & Fitness
£14 £249
Save 94% - Ends soon
  • Online
  • 1 Hour · Self-paced
  • Tutor support
  • Exam included
  • 1 CPD hours/points

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer’s journey and meets their collective needs to keep them satisfied and coming back. The Customer Service Training course is the ultimate beginner’s guide to c read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 10 CPD hours/points
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Customer Services Course

Customer Service Skills with study materials and Online Quiz Base Exam included

UK Professional Development Academy LTD
£10 £395
Save 97% - Ends soon
  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 10 CPD hours/points

Customer Service Skills Certificate - Upon successful completion, learner will get a CPD Accredited Certificate of Completion. Customer Service Skills Diploma is one of the Most Selling Customer Service Skills Diploma offered by UK Professional Development Academy to provide read more

  • Online
  • 38 Hours · Self-paced
  • Exam included
  • Endorsed by ABC Awards
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Certificate in Customer Service Training - Level 3

Recognised Accredited Qualification| Endorsed Certificate | Certified Unit Summery

Study365
£12 £79
Save 84% - Ends soon
  • Online
  • 38 Hours · Self-paced
  • Exam included
  • Endorsed by ABC Awards

Do you need to develop great customer service skills? We’ve got everything covered in this comprehensive Certificate in Customer Service Training – Level 3 course. Prove to employers that you can provide excellent customer service skills and get the rewards you deserve. With read more

  • Online
  • 80 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Service Basic Course

Online Customer Service Basic Level 1 course endorsed by ABC Awards Assignment Based

Brentwood Open learning College
£10 £180
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  • Online
  • 80 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Service Basic Course Endorsed Certificate of Achievement. This introductory Level 1 Customer Service Basic Course has been designed for jobseekers and existing members of the workforce alike. Whether looking to take your existing skills to the next level or explor read more

  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points
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Receptionist Skills and customer service Diploma

Receptionist Skills and customer service management Diploma (Level 5) – CPD Accredited

UK Professional Development Academy LTD
£15 £595
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  • Online
  • Self-paced
  • Tutor support
  • Exam included
  • 100 CPD hours/points

Receptionist Skills and customer service management Diploma (Level 5) – CPD Accredited Receptionist Skills and customer service management course is designed by specialist by considering the need of both the job seekers and people already working in established businesses, wh read more

  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Certificate of completion
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Call Centre & Customer Service Training Course

CPD Approved Training II Instant Access II Flexible Study II Free e-certificate included

Janets
£13 £249
Save 94% - Ends soon
  • Online
  • 8 Hours · Self-paced
  • Tutor support
  • Certificate of completion

The course is structured into 12 units with expertly designed online study materials, video lessons so you learn everything you need to know to succeed. Benefits of studying the Call Centre & Customer Service Training Course with Janets include Earn a free e-certifi read more

  • Online
  • 240 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Customer Services Level 4

Customer Service Level 4 Diploma Endorsed by ABC Awards

Oxford Home Study College
£18 £540
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  • Online
  • 240 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Customer Services Level 4 Certificate of Achievement. Take the opportunity to carve-out a rewarding career in Customer Service, with the help of this exclusive Diploma in Customer Services Level 4 ! Suitable for newcomers and existing members of the workforce alike, this pop read more

  • Online
  • 200 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards
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Level 3 Diploma in Customer Service

Customer Service Certificate Endorsed by ABC Awards Assignment based Course

Oxford Home Study College
£16 £385
Save 95% - Ends soon
  • Online
  • 200 Hours · Self-paced
  • Tutor support
  • Exam included
  • Endorsed by ABC Awards

Level 3 Diploma in Customer Service Certificate of Achievement. If ready to take control of your career prospects starting right now, this insightful Level 3 Diploma in Customer Service comes highly-recommended! Study the concept of Customer Service at a foundation level, gra read more

  • Online
  • 1 Hour · Self-paced
  • Certificate of completion
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Customer Service

Citywest Training Limited
£35
  • Online
  • 1 Hour · Self-paced
  • Certificate of completion

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation

  • Online
  • 38 Hours · Self-paced
  • Exam included
  • 16 CPD hours/points
Save

Customer Service Training

Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee | No Additional Fee

Study365
£29 £249
Save 88% - Ends soon
  • Online
  • 38 Hours · Self-paced
  • Exam included
  • 16 CPD hours/points

Customer Service Training This qualification is aimed at those already working in a wide variety of customer service settings such as hotels, banks, contact centres, restaurants and retail outlets. Learners will typically have responsibility for organising the delivery of cus read more

  • Online
  • 2 Hours · Self-paced
  • Certificate of completion
  • 2 CPD hours/points
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Customer Service

CPD Approved. 2 CPD Units. 2 Hours to Complete.

CST Training Ltd
£40
  • Online
  • 2 Hours · Self-paced
  • Certificate of completion
  • 2 CPD hours/points

This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

  • Online
  • 1 Hour · Self-paced
  • Exam included
  • 1 CPD hours/points
Save

Customer Service

E-Learning

Me Learning
£24
  • Online
  • 1 Hour · Self-paced
  • Exam included
  • 1 CPD hours/points

In this engaging Customer Service course, you’ll learn about the importance of good service, the impact of bad service, organisational issues, the importance of internal culture and how to deal with difficult or unhappy customers. The topics cover the key principles of Custom read more

  • Online
  • 40 Hours · Self-paced
  • Tutor support
  • Exam included
  • 16 CPD hours/points
Save

Customer Service - Level 2

Free E - Certificate Included | CPD & IAP Accredited | Access for 365 days | No Hidden Fee | No Additional Fee

1 Training
£10 £349
Save 97% - Ends soon
  • Online
  • 40 Hours · Self-paced
  • Tutor support
  • Exam included
  • 16 CPD hours/points

Providing excellent customer service is essential to the long-term viability of every business. Certificate in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes read more

FAQs

What Customer service courses are available on reed.co.uk?

reed.co.uk offers a large variety of Customer service courses which you can choose from based on your learning needs and goals. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Depending on your learning outcomes, reed.co.uk also has Customer service courses which offer CPD points/hours or qualifications.

How do I study Customer service courses on reed.co.uk?

There are several ways in which you can study Customer service on reed.co.uk. The most common ways are by enrolling on to an online Customer service course where the content will be accessed online or by enrolling on to a classroom Customer service course where the course will be taught in an in-person classroom format, at a given location. reed.co.uk also offers distance learning courses and in-company Customer service courses if these are the preferred methods of study you are looking for.

What other Customer service courses are available on reed.co.uk?

If you're looking for Customer service courses, you might also be interested in Business, Business development and QA. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

What free Customer service courses are available on reed.co.uk?

reed.co.uk has free Customer service courses available for students. These free courses are a great way to explore a subject you’re interested in without a financial commitment, and will enable you to further understand how you would like to study.

What Customer service CPD courses are available on reed.co.uk?

For certain companies, your employer may require you to do a number of CPD hours of points. On reed.co.uk you can find a range of Customer service CPD courses, which will contribute to your professional development.

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