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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee – from call centre staff to business administration – is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service Level 2

    Online FREE course to help you boost your prospects for your first customer service job.
    vision2learn
    Free
    Great Service
    Highly Rated
    • Online
    • 11 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification

    Are you looking to gain a better knowledge of Customer Service? Are you looking to change careers or upskill and have a certificate to add to your CV? This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day read more about Customer Service Level 2

    • Online
    • 11 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification
  • Level 2 Certificate in Principles of Customer Service

    Underpin your knowledge required to work in a range of different environments in customer service
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage infor read more about Level 2 Certificate in Principles of Customer Service

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Learn On Demand

    Customer Service

    Level 3 | Instant Free PDF Certificate | 4 FREE Courses + 5 FREE PDF Certificates | No Hidden Fees | Lifetime Access
    Learning and Upskilling LTD
    £12 £2,115
    Save 99% - Ends soon
    • Online
    • 4.2 hours · 39 lectures
    • Tutor support
    • Certificate of completion

    Save over £2000 | 4 Additional Career Oriented Courses for FREE to Enhance Your Skills | Expert Support Available | Purchase & Get the FREE Certificate Now. We all know the rule of “ The Customer Comes First ”, but when do they stay with you? When can a business ensu read more about Customer Service

    • Online
    • 4.2 hours · 39 lectures
    • Tutor support
    • Certificate of completion
  • Customer Service

    CPD Certified | 4 Free PDF & HARDCOPY Certificates (PR, Communication & Negotiation skills Courses) | Lifetime Access
    Training Express Ltd
    £12 £299
    Save 95% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points

    This Customer Service skills training course is ideal for anyone working in or aspiring to work as a customer service agent in a customer-facing role. It covers fundamental areas of customer service such as customer needs, key communication strategies, and handling complaints. read more about Customer Service

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Exam included
    • 10 CPD hours/points
  • Customer Service

    Awarded by NCFE & CACHE | Ofqual Regulated Best Selling Course | 365 Days Access | Expert Tutor Support
    Global Edulink
    £239 £329
    Save 27% - Ends today
    Great Service
    • Online
    • 220 hours · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

    NCFE Level 3 Certificate in Principles of Customer Service Would you like to achieve an excellent online accredited UK qualification, which will demonstrate a high level of skill and knowledge? Look no further than this fantastic NCFE Level 3 Certificate in Principles of Cust read more about Customer Service

    • Online
    • 220 hours · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification
  • Customer Service Course

    Diploma QLS Level 5 | FREE PDF Certificate| 100% Pass Rate | 120 CPD Points |+2 FREE Courses [20,000+ Enrolled Students]
    Oxford Home Study College
    £12 £760
    Save 98% - Ends today
    Great Service
    Highly Rated
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points a read more about Customer Service Course

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service - Course

    Diploma QLS Level 4| *FREE PDF Certificate* |*100% Pass Rate* | 90 CPD Credits | PR & Communication Skills Free Courses
    Staff Training Solutions
    £12 £560
    Save 97% - Ends today
    Great Service
    • Online
    • 400 hours · Self-paced
    • Tutor support
    • Exam included
    • 90 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Diploma Customer Service ** 4 Courses Bundle** **FREE PR Course****FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Diploma Level 4. Additional CPD Accredited Certificate with 90 CPD points ava read more about Customer Service - Course

    • Online
    • 400 hours · Self-paced
    • Tutor support
    • Exam included
    • 90 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Training

    ***Back to School Special : 4 FREE PDF + 4 Hardcopy Certificate + 3 Free Personal Development Courses | Lifetime Access
    Course Central
    £12 £425
    Save 97% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion

    This Customer Service Training course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real life knowledge and expertise from the industry read more about Customer Service Training

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer Service - course

    Learn the essential customer services with interactive level 6 course
    UK Professional Development Academy LTD
    £12 £750
    Save 98% - Ends tomorrow
    Great Service
    • Online
    • 4 weeks · Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points

    Customer service is the basic need of every organisation to communicate with their customers and their employees. C ustomer service leads the organisation to be well known among customers, Customer Care. Organisations can easily promote their products if they have strong cus read more about Customer Service - course

    • Online
    • 4 weeks · Self-paced
    • Tutor support
    • Exam included
    • 100 CPD hours/points
  • Customer Service

    1 Hour Online CPD Accredited Course
    Active Recruitment Ltd
    £12 £50
    Save 76%
    Great Service
    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points

    This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners to expand their knowledge on customer service techniques, how to deal with complaints and how to exceed customer expectat read more about Customer Service

    • Online
    • 1 hour · Self-paced
    • Tutor support
    • Exam included
    • 1 CPD hours/points
  • Learn On Demand

    Customer Service

    Business & Soft Skills
    Stone River eLearning
    £12 £89.99
    Save 86%
    Great Service
    Highly Rated
    • Online
    • 1.2 hours · 62 lectures
    • Certificate of completion

    “It takes months to find a customer, one second to lose one.” – Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also generates the much-coveted word-of-mouth advertising for your company.

    • Online
    • 1.2 hours · 62 lectures
    • Certificate of completion
  • Customer Service

    15in1 Exclusive Bundle | No Tricks Only Treats, Up to 98% Off! PDF Certificate, Transcript, Student ID & Exam Included
    StudyHub
    £100 £3,799
    Save 97% - Ends today
    • Online
    • 28 hours · Self-paced
    • Tutor support
    • Exam included
    • 150 CPD hours/points

    15 in 1 "Customer Service " Bundle Customer Service Bundle | 15 Accredited Courses, Pdf Certificate, Transcript | Customer Relationship Management, Customer Service & Handling Complaints, Communication Skills & Many More Premium Courses Included With our read more about Customer Service

    • Online
    • 28 hours · Self-paced
    • Tutor support
    • Exam included
    • 150 CPD hours/points
  • Learn On Demand

    Customer Service

    11-in-1 Customer Service Bundle | 12 Free PDF Certificates + PDF Transcript & Student ID Card | Lifetime Access
    Learning and Upskilling LTD
    £51 £4,599
    Save 98% - Ends tomorrow
    • Online
    • 9.2 hours · 92 lectures
    • Tutor support
    • Certificate of completion

    Save over £4500 | 11 Career Oriented Courses to Enhance Your Skills | Expert Support Available | Purchase & Get the FREE Certificates Now. We all know the rule of “ The Customer Comes First ”, but when do they stay with you? When can a business ensure its customer ba read more about Customer Service

    • Online
    • 9.2 hours · 92 lectures
    • Tutor support
    • Certificate of completion
  • Learn On Demand

    Customer Service

    Customer Service |* Free Reed Provided Certificate *|* Instant Access *| No Hidden Fees | 24/7 tutor support
    Global Courses Ltd
    £12 £290
    Save 95% - Ends soon
    Great Service
    • Online
    • 2.3 hours · 21 lectures
    • Tutor support
    • Certificate of completion

    This Customer Service course is for professionals who want to be successful in their field. The course covers all of the necessary skills and knowledge for becoming a specialist in this field. This Customer Service course will teach you real-world information and expertise from read more about Customer Service

    • Online
    • 2.3 hours · 21 lectures
    • Tutor support
    • Certificate of completion
  • Learn On Demand

    Customer Service

    Special Offer-Free PDF Certificate| CPD UK & IPHM Accredited | Recognised Certificate | Video Training | Lifetime Access
    Lead Academy
    £12 £205
    Save 94% - Ends today
    Great Service
    • Online
    • 1.1 hours · 20 lectures
    • Tutor support
    • Certificate of completion
    • 1 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Are you looking to begin your customer service career or want to develop more advanced skills in customer service? Then this Customer Service course will set you up with a solid foundation to become a confident customer service manager and help you to develop your expertise in read more about Customer Service

    • Online
    • 1.1 hours · 20 lectures
    • Tutor support
    • Certificate of completion
    • 1 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    2 Customer Service Courses Bundle|***Special Gifts : Free PDF & Hard Copy Certificate Included | Lifetime Access
    Course Central
    £16 £899
    Save 98% - Ends today
    Great Service
    • Online
    • 4 hours · Self-paced
    • Tutor support
    • Certificate of completion

    This Customer Service 2 courses bundle is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real life knowledge and expertise from the industr read more about Customer Service

    • Online
    • 4 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer Service

    FREE PDF Certificate | 24/7 Access | Video Training | No Hidden Fee | Limited Time Offer
    Right Edge Learning
    £12 £85
    Save 85% - Ends tomorrow
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion

    About the Outstanding Customer Service – Your Ultimate Guide! Course Customer service can make or break your business! You have no idea how much money you are losing due to bad customer service. You also cannot assume how much money you can gain by providing excelle read more about Customer Service

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer Service

    Extra 2 Courses + 3 PDF Certificates | No Hidden Fees | Expert Tutor Support | Fully Online | Lifetime Access
    Training Tale
    £12 £783
    Save 98% - Ends today
    Great Service
    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included

    🡆 Pick the best of today. Grab it before it goes away! ***Customer Service*** Do you want to start a career in customer service ? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your read more about Customer Service

    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
  • Customer Service

    3-in-1 Exclusive Training on Customer Service, Accredited by IAO | Audiovisual Lessons| Tutor Support || 1x Free Course
    One Education
    £21 £1,899
    Save 98% - Ends tomorrow
    Great Service
    • Online
    • 142 hours · Self-paced
    • Tutor support
    • Exam included

    With the help of industry experts and the latest materials, we have built this Customer Service bundle for every up-and-coming professional in this field. From beginners to professionals, everyone can enjoy this Customer Service bundle by enriching their skills in the easiest a read more about Customer Service

    • Online
    • 142 hours · Self-paced
    • Tutor support
    • Exam included
  • Customer Service

    New Year Sale | FREE PDF Certificate | Online Video Course | Assessment Included | Tutor Support | Lifetime access
    Janets
    £12 £415
    Save 97% - Ends tomorrow
    Great Service
    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included

    Follow your dreams by enrolling on the Customer Service course today and develop the experience, skills and knowledge you need to enhance your professional development. Customer Service will help you arm yourself with the qualities you need to work towards your dream job. Stu read more about Customer Service

    • Online
    • 3 hours · Self-paced
    • Tutor support
    • Exam included
  • Customer Service - Course

    Diploma QLS Level 5|FREE PDF Certificate Tutor Support & Exam|120 CPD Points|+2 FREE Courses [15,000+ Enrolled Students]
    CPD Courses
    £12 £760
    Save 98% - Ends today
    Great Service
    Highly Rated
    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Diploma in Customer Service QLS Level 5. Diploma of achievement in Customer Service. Additional CPD Accredited Customer Service Certificate with 120 CPD points read more about Customer Service - Course

    • Online
    • 450 hours · Self-paced
    • Tutor support
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Course

    ***Back to School Special : 4 FREE PDF + 4 Hardcopy Certificate + 3 Free Personal Development Courses | Lifetime Access
    Course Central
    £12 £425
    Save 97% - Ends today
    Great Service
    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion

    This Customer Service Course is designed for professionals who want to thrive in their profession. The course covers all the essential skills and knowledge needed to become specialised in this sector. You will learn real life knowledge and expertise from the industry experts read more about Customer Service Course

    • Online
    • 2 hours · Self-paced
    • Tutor support
    • Certificate of completion
  • Customer-Service

    Diploma QLS Level 5|120 CPD Credits | *FREE PDF Certificate* Tutor Support, Study Material & Exam | FREE PR Course
    Brentwood Open learning College
    £12 £760
    Save 98% - Ends today
    Great Service
    • Online
    • 450 hours · Self-paced
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service Professional Diploma Level 5 **4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Diploma in Customer Service QLS Level 5 . Additional CPD Accredited Certificate with 120 CPD points available with no extra study. read more about Customer-Service

    • Online
    • 450 hours · Self-paced
    • Exam included
    • 120 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Training

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | +2 FREE Courses [40,000+ Enrolled Students]
    CPD Courses
    £12 £1,100
    Save 98% - Ends today
    Great Service
    Highly Rated
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course**FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra s read more about Customer Service Training

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service Training

    5 Courses Special Bundle | **Free PDF & Hardcopy Certificate | Free Retake Exam | Lifetime Access
    Training Express Ltd
    £29 £205
    Save 85% - Ends today
    Great Service
    • Online
    • 20 hours · Self-paced
    • Tutor support
    • Exam included

    Customer Service and Leadership course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Customer Service and Leadership course is a comprehensive, instructo read more about Customer Service Training

    • Online
    • 20 hours · Self-paced
    • Tutor support
    • Exam included
  • Customer Service

    Advanced Level 7 Diploma |*FREE PDF Certificate* | 200 CPD Points | PR & Communication Skills Free Courses**
    Oxford Home Study College
    £12 £1,200
    Save 99% - Ends today
    Great Service
    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme

    Customer Service ** 4 Courses Bundle** **FREE PR Course**FREE Communication Skills course **FREE COVID-19 Course Certificate of achievement in Customer Service QLS Level 7. Additional CPD Accredited Customer Service Certificate with 200 CPD points available with no extra read more about Customer Service

    • Online
    • 620 hours · Self-paced
    • Tutor support
    • Exam included
    • 200 CPD hours/points
    • Endorsed by The Quality Licence Scheme
  • Customer Service

    Citywest Training Limited
    £35
    • Online
    • 1 hour · Self-paced
    • Certificate of completion

    This course will start by making it very clear exactly what we mean by customer service, and why it's so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation

    • Online
    • 1 hour · Self-paced
    • Certificate of completion

FAQs

What Customer service courses can I study?

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

What courses are similar to Customer service courses?

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

What methods of study are available for Customer service courses?

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

What free Customer service courses are available for study?

Reed Courses advertises a variety of free online Customer service courses. Alternatively you’ll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you’d prefer an in-person learning experience, you could take a classroom Customer service course where you’ll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.