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Beginner Customer service courses

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  • Level 2 & 3 Diploma in Customer Service with KYC- Know Your Customer, CDD & CRM

    Training Express Ltd
    10 Free Courses | 10 Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed and CPD Accredited | Lifetime Access
    • 843 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 370 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2026] [Get 10 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 9%
    £19 £21

  • Customer Experience Management – Job Ready Training & Career Support

    High Skills Training
    Updated: 2025| CPD Accredited | PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 11.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Experience Management – Job Ready Training & Career Support CPD-Accredited | Delivered by HighSkills Training | 100% Online | Self-Paced Learning The Customer Experience Management – Job Ready Training & Career Support course is designed to prepare you for a su …
    £150

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    Winter Sale: 11 Course (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 110 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    **What's New?** ➥ Latest Update (January 2026) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay afloat in the global market even with great products. …
    Save 2%
    £19 £19.50

  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    3 Courses Bundle (30 Topics!) | Level 4 QLS Endorsed Diploma + CPD Certified | FREE PDF Certificate | Lifetime Access
    • 921 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    ***Unbeatable Offer – Available Only Today!*** Here’s What’s New: ➥ Updated on: January 2026 ➥ Bundle of 3 Courses! ➥4 New Topics Added Imagine stepping into the bustling world of Office Management , where every day presents a new challenge and a fresh opportunity to succeed. W …
    Save 34%
    £19 £29

  • British Cleaning : Carpet Cleaner, Health and Safety, COSHH, Customer Service & KYC - CPD

    Learner Ground
    28 CPD Hours | 5 Free PDF Certificates | Updated 2025 | 5 in 1 Course | Tutor Support| Lifetime Access
    • 12 students
    • Online
    • 4.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    The British Cleaning : Carpet Cleaner, Health and Safety, COSHH, Customer Service & KYC - CPD course is designed to provide essential professional awareness for anyone working as, or aspiring to become, a Carpet Cleaner . This course places strong emphasis on British Clea …
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    £21 £21.49

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 416 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligen …
    Save 9%
    £19 £21

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    Winter Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 22 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    **What's New?** ➥ Latest Update (January 2026) ➥ 16 Topics Added ➥ 07 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Customer service is a vital aspect of any successful business, and the demand for skilled …
    Save 2%
    £19 £19.50

  • Level 2 Certificate in Information, Advice or Guidance

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    • 5,117 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Popular
    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on yo …
    Free

  • Call Centre & Customer Service Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 11 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] Are you ready to transform your customer interactions and take your service game to the next level? Welcome to our Call Centre & Customer Service Training Course —a dynamic program designed to e …
    Save 2%
    £19 £19.50

  • Customer Service Diploma with KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access | Easy Refund
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma with KYC & Email Writing - CPD Certified? 90% of UK consumers say that good customer service is important to them when making a purchase decision Nearly three out of five global consumers report that good customer service is vital for them to feel loy …
    £19

  • Customer Service Advanced Diploma

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 12 students
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service The Customer Service Advanced Diploma Level 7 course provides a comprehensive understanding of Customer Service principles, strategies, and best practices. This Customer Service course equips learners with the skills to excel in delivering exceptional Customer Se …
    £19

  • Customer Service : Customer Service

    Enlight Academy
    CPD Accredited | FREE PDF Certificate | Instant Access | 100% Pass Rate | 24/7 Tutorial Support | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Welcome to the most cutting-edge training on Customer Service : Customer Service ! This comprehensive course is designed to provide you with a good understanding of Customer Service : Customer Service, including the current trends on the subje …
    £19

  • Complete Customer Service Training

    MAHABT
    Free and Instant Certificate | Updated | Learn From Industry Experts | No Hidden Fees | 24/7 support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Customer Service: The Art of Delightful Engagement Do you want to start a career in Customer Service or improve your skills in CUSTOMER SERVICE? With an emphasis on Customer Service legal concepts, Customer Service industry best practices and the underlying exper …
    £19

  • Level 3 Diploma in Customer Service - CPD Certified

    Janets
    Flash Sale! | 30-in-1 Bundle | 300 CPD Points | 24/7 Support | FREE PDF & Hardcopy Certificate + SID (Worth £300+)
    • Online
    • 1 month · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Customer service is at the heart of every successful organisation, with UK businesses losing an estimated £37 billion annually due to poor customer interactions . Skilled professionals who can deliver exceptional service, manage client relationships, and build brand loyalty …
    £200

  • Customer Service Level 1

    Empower UK Employment Training
    Entry Level Career Pathway Program on Customer Service - No Exam - Instant Free Certificate - Free Toolkit
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service star …
    £19.50

  • Customer Service Excellence - Level 5 - CPD Accredited

    Learndrive
    Level 5 Course with Free Student ID Card and 5 Free Courses for Customer Service - Exam Available
    • 14 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    Save 4%
    £19 £19.99

  • Customer Service (Customer Service) - CPD Accredited

    Skills Boost
    3 Premium Courses Bundle | Free 3 PDF Certificate | 100% Pass Rate| Money Back Guarantee| Tutor Support
    • 11 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) 3 Free PDF Verified Certificate 14 Day Money Back Guarantee Gift Courses with this Customer Service (Customer Service) course Course 01 : Customer Service (Customer Service) Course 02 : HR Management Course Course 03 : Level 5 Business Administ …
    £19

  • Customer Service with Know Your Customer (KYC) & Conflict Management Advanced Diploma

    Knowledgera
    3 Courses Bundle*/Updated*/All in One/Free Certificate/Lifetime Access/24/7 support/ 100% Pass Rate/Money-Back Guarantee
    • Online
    • 4.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service with Know Your Customer (KYC) & Conflict Management Advanced Diploma bundle equips learners with essential skills to excel in modern business environments. This Customer Service course develops expert knowledge in handling client interactions, improving s …
    £33

  • Customer Service - Customer Service Training

    Academy of Skills
    Free Resources | FREE PDF Certificate | No Hidden Fees | Lifetime Access | 24x7 Tutor Support
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Do you wish you could learn a new skill set in order to get that Customer Service - Customer Service Training job? Do you wish to improve and monetize your Customer Service - Customer Service Training current abilities? Do you want to take a professionally created, industry-rel …
    £19

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Trending
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Level 2 Customer Service Excellence & Customer Satisfaction Skills

    Learning Route
    Free PDF Certificate and Enrollment Letter | 14 Days Money Back Guarantee | Lifetime Access | 24/7 Tutor Support
    • New course!
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Level 2 Customer Service Excellence & Customer Satisfaction Skills course is designed to build a strong foundation in professional Customer Service across modern workplaces. High-quality Customer Service plays a critical role in customer satisfaction, brand reputati …
    £21.49

  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 53 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    Save 4%
    £19 £19.99

  • Customer Service with KYC, Personal Development, Conflict & Time Management Diploma

    Knowledgera
    5 Courses Bundle*/Updated*/All in One/Free Certificate/Lifetime Access/24/7 support/ 100% Pass Rate/Money-Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service with KYC, Personal Development, Conflict & Time Management Diploma bundle is designed to equip professionals with essential skills for career excellence. This Customer Service course develops advanced strategies for managing client relationships, improvin …
    Save 6%
    £31 £33

  • Customer Service Advanced Diploma Level 7 & Know Your Customer (KYC)

    Knowledgera
    Updated 2025*/All in One*/Free Certificate*/Lifetime Access*/24/7 support*/ 100% Pass Rate*/14 Days Money-Back Guarantee
    • 35 students
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Customer Service & KYC bundle course is designed to enhance your professional expertise in customer relationship management and compliance standards. This Customer Service & KYC course combines advanced skills from Customer Service & KYC Level 7 with the regulator …
    £23

  • Customer Service: Customer Service Level 6

    Skills Boost
    *CPD Accredited | Free PDF Certificate > 24/7 Tutor Support > No Hidden Fees > 100% Pass Rate > Money Back Guarantee
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Level 6 [2025 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Customer Service: Customer Service Level 6 course. Enrol in …
    £19

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    £25

  • Level 2 Certificate in Principles of Customer Service - CPD Certified

    Learndrive
    Training Duration: 94 Minutes + MCQ Based Assessment + PDF Certificate: Free + Lifetime Access + Retake: Unlimited
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The term Customer Service refers to communication between the seller and purchaser of a product. Customer support agents facilitate the entire process. Customers' perceptions of a business are heavily influenced by interactions with its employees. For someone to succeed in Custom …
    £19

  • Customer Service Diploma - Level 5

    Learning Point
    CPD Certified | Free PDF Certificate | Lifetime Access | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 2.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma - Level 5 The Customer Service Diploma - Level 5 is designed for professionals aiming to enhance their skills in managing and delivering outstanding customer service. This advanced qualification is ideal for those already in customer-facing roles or asp …
    £19

  • Customer Service Level 5: Becoming a Customer Service Executive

    WriteWow Solutions
    5-in-1 Complete Package | Managing Customer | Customer Care | Telephone Etiquette | Know Your Client | Receptionist
    • Online
    • 4.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    5-in-1 Exclusive Level 5 Diploma in Customer Service Excellence Package! Budget-Friendly | Instant Access | CPD Accredited | Free PDF Certificate | Tutor Support | Easy Refund Included Courses: Course 01: Managing Customer Excellence in Customer Service Course 02: Certificate …
    £19.50

  • Customer Service Diploma

    Learning Point
    CPD Certified | Free PDF Certificate | Lifetime Access | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Diploma Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Customer Service Diploma course. >>>{ Certificat …
    £19

  • Diploma in Customer Service

    Learning Point
    CPD Certified | Free PDF Certificate | 100% Pass Rate | No Hidden Fees | 24/7 Tutor Support | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Diploma in Customer Service Fully Refundable - Your Satisfaction is 100% Guaranteed. Are you a lifelong learner who strives to expand your knowledge and abilities through continuous learning? After that, you can try out this Diploma in Customer Service course. >>>{ Certi …
    £19
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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