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  • Level 2 Certificate in Principles of Customer Service

    Underpin your knowledge required to work in a range of different environments in customer service
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage infor read more about Level 2 Certificate in Principles of Customer Service

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Customer Service Level 2

    Online FREE course to help you boost your prospects for your first customer service job.
    vision2learn
    Free
    Great Service
    Highly Rated
    • Online
    • 11 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification

    Are you looking to gain a better knowledge of Customer Service? Are you looking to change careers or upskill and have a certificate to add to your CV? This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day read more about Customer Service Level 2

    • Online
    • 11 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification
  • Customer Service Level 2

    Online FREE course to help you boost your prospects for your first customer service job.
    vision2learn
    Free
    Great Service
    Highly Rated
    • Online
    • 11 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification

    Are you looking to gain a better knowledge of Customer Service? Are you looking to change careers or upskill and have a certificate to add to your CV? This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day read more about Customer Service Level 2

    • Online
    • 11 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification
  • Level 2 Certificate in Principles of Customer Service

    Underpin your knowledge required to work in a range of different environments in customer service
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage infor read more about Level 2 Certificate in Principles of Customer Service

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Level 2 Certificate in Principles of Customer Service

    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    Learning Curve Group
    Free
    • Online
    • 7 weeks · Self-paced
    • Tutor support
    • Regulated qualification

    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential f read more about Level 2 Certificate in Principles of Customer Service

    • Online
    • 7 weeks · Self-paced
    • Tutor support
    • Regulated qualification
  • Level 2 Certificate in Understanding Retail Operations

    Gain a thorough understanding of retail operations
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork and understanding what to expect when working in the retail sector.

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Level 2 Certificate in Improving Service User Experience in Health and Social Care

    Gain a detailed understanding of customer service in health and social care
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This course will equip you with a detailed understanding of customer service in health and social care, effective communication and teamwork in health and social care settings, and the needs of customers who access health and social care services.

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Level 2 Certificate in Principles of Customer Service

    Westminster Adult Education Service.
    Free
    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

    This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.

    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification
  • Business and Administration Level 2

    Online FREE course to improve your practical skills and performance in the workplace
    vision2learn
    Free
    Great Service
    Highly Rated
    • Online
    • 14 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification

    Are you looking to gain better knowledge of Business and Administration working practices? Would you like to change careers and move into a Business Administration role? Are you looking to upskill and have a certificate to add to your CV? This highly popular FREE online Busin read more about Business and Administration Level 2

    • Online
    • 14 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification
  • Level 2 Certificate in the Principles of Warehousing

    Gain a detailed understanding of a variety of warehouse processes
    The Skills Network
    Free
    Great Service
    Highly Rated
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This course will equip you with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. You will also look in detail at the customer service process and read more about Level 2 Certificate in the Principles of Warehousing

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Children and Young People's Mental Health Level 2

    Online FREE course to increase your knowledge and awareness of children and young people's mental health
    vision2learn
    Free
    Great Service
    • Online
    • 15 weeks · Self-paced
    • Tutor support
    • Regulated qualification

    This popular course is designed to increase learners knowledge and awareness of children and young peoples mental health. Learn about children and young people’s mental health in context. Explore factors which may affect children and young people’s mental health. Develop yo read more about Children and Young People's Mental Health Level 2

    • Online
    • 15 weeks · Self-paced
    • Tutor support
    • Regulated qualification
  • Level 2 Certificate in Event Planning

    Learn how to plan, organise and evaluate events
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This qualification will introduce you to the skills that are required to plan, organise and evaluate events by developing their knowledge and understanding. Areas covered include marketing methods and resources, market research, human resources, communication and customer servi read more about Level 2 Certificate in Event Planning

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Level 2 Certificate in Principles of Business Administration

    Develop your knowledge to successfully work in a business administration role
    The Skills Network
    Free
    Great Service
    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support

    This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to read more about Level 2 Certificate in Principles of Business Administration

    • Distance learning
    • 4 weeks · Self-paced
    • Tutor support
  • Computer Engineering - Level 1 to 3 available - FREE course for Londoners

    We are a charity supporting Londoners for over 35 years! Apply today for a free accredited course
    ELATT East London Advanced Technology Training
    Free
    • Distance + live classes
    • 30 hours · Part-time or full-time
    • Tutor support

    Computer Engineering Level 1 (Starter): Become a computer engineer with a FREE course at ELATT! We are a charity supporting Londoners to better themselves through education for over 35 years. Please only apply if you live in a London Borough. ELATT's comprehensive Compute read more about Computer Engineering - Level 1 to 3 available - FREE course for Londoners

    • Distance + live classes
    • 30 hours · Part-time or full-time
    • Tutor support
  • Level 2 Certificate in Information, Advice or Guidance

    Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance
    Learning Curve Group
    Free
    • Online
    • 7 weeks · Self-paced
    • Tutor support
    • Regulated qualification

    For many businesses, being able to offer clear and accurate information, advice or guidance - and knowing what can be shared legally and professionally - is really important. If you give information, advice or guidance as part of your role, this course can help you brush up o read more about Level 2 Certificate in Information, Advice or Guidance

    • Online
    • 7 weeks · Self-paced
    • Tutor support
    • Regulated qualification
  • Working in the Health Sector Level 2

    Online FREE course with tutor support to gain industry-relevant skills
    vision2learn
    Free
    Great Service
    • Online
    • 15 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification

    This nationally accredited FREE online Level 2 qualification provides a broad and balanced introduction to the health sector and the multitude of career paths that exist within it. Learn about best practice for a wide range of health sector roles. Improve your communication read more about Working in the Health Sector Level 2

    • Online
    • 15 weeks · Self-paced
    • Tutor support
    • Exam included
    • Regulated qualification
  • Amazon AWS Cloud Computing Webinar

    Discover how to launch your career in Cloud Computing | AWS Authorised Training Partner
    e-Careers
    Free
    Great Service
    Highly Rated
    • Online + live classes
    • 2 hours · Part-time
    • Tutor support

    e-Careers is proud to be an Authorised AWS Training Partner The skills gap continues to grow, providing a huge opportunity for jobseekers to upskill and learn the dynamic world of Amazon Web Services (AWS) and become highly sought out for your certification. There are current read more about Amazon AWS Cloud Computing Webinar

    • Online + live classes
    • 2 hours · Part-time
    • Tutor support
  • Equality and Diversity Level 2

    Online FREE course to learn how to successfully operate in a culturally diverse environment
    vision2learn
    Free
    Great Service
    Highly Rated
    • Online
    • 9 weeks · Self-paced
    • Exam included
    • Regulated qualification

    The topical content of this highly regarded FREE online Equality and Diversity qualification is applicable to every workplace and community, covering ways to help you counteract stereotyping, discrimination and prejudice. Learn more about cultural diversity and disability r read more about Equality and Diversity Level 2

    • Online
    • 9 weeks · Self-paced
    • Exam included
    • Regulated qualification
  • Level 2 Certificate in Principles of Business Administration

    Westminster Adult Education Service.
    Free
    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

    This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role. Learners will know how to carry out administrative tasks such as managing information and supporting events and will be able to apply t read more about Level 2 Certificate in Principles of Business Administration

    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification
  • Level 2 Certificate in Principles of Team Leading

    Westminster Adult Education Service.
    Free
    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

    This qualification is designed to provide learners with the knowledge and understanding required to successfully lead a team.

    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification
  • Level 2 Understanding Tenant Support in Social Housing

    Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills
    Learning Curve Group
    Free
    • Online
    • 6 weeks · Self-paced
    • Tutor support
    • Regulated qualification

    Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Suppor read more about Level 2 Understanding Tenant Support in Social Housing

    • Online
    • 6 weeks · Self-paced
    • Tutor support
    • Regulated qualification
  • Level 2 Certificate in Understanding Data Protection and Data Security

    Westminster Adult Education Service.
    Free
    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

    The purpose of this qualification is to allow learners to demonstrate understanding of data protection and data security. It will help learners progress to a work role where data protection and data security knowledge is required.

    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification
  • Level 2 Certificate in Lean Organisation Management Techniques

    Westminster Adult Education Service.
    Free
    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

    This course is for learners who want to understand how a lean organisation can provide the greatest customer value with the fewest resources. Learners will gain a sound understanding of the concepts and benefits of a lean environment as well as knowledge of business techniques read more about Level 2 Certificate in Lean Organisation Management Techniques

    • Distance learning
    • 12 weeks · Self-paced
    • Tutor support
    • Exam included
    • TOTUM card eligible
    • Regulated qualification

FAQs

What free online Customer service courses can I study?

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

What courses are similar to free online Customer service courses?

If you're looking for Customer service courses, you might also be interested in Business, Business administration and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

Are all online Customer service courses free?

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Are all free Customer service courses online?

In addition to a variety of free Customer service online courses, Reed Courses also offers a range of free classroom courses. These are perfect for anyone looking to learn in an in-person format.