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Free Customer service courses

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  • Online
  • 11 weeks · Self-paced
  • Exam included
  • Regulated
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Customer Service Level 2

Online FREE course to help you boost your prospects for your first customer service job.

vision2learn
Free
Great Service
  • Online
  • 11 weeks · Self-paced
  • Exam included
  • Regulated

This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str read more

  • Online
  • 11 weeks · Self-paced
  • Exam included
  • Regulated
Save

Customer Service Level 2

Online FREE course to help you boost your prospects for your first customer service job.

vision2learn
Free
Great Service
  • Online
  • 11 weeks · Self-paced
  • Exam included
  • Regulated

This versatile FREE online Level 2 qualification will help you to develop your customer service knowledge, enhance day-to-day interactions with customers and boost your CV. Learn more about the delivery of excellent customer service. Improve your communication skills to str read more

  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated
Save

Customer Service - Level 2

A free, nationally-accredited online qualification for people claiming benefits.

Strive Training
Free
Great Service
  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated

Deliver effortlessly brilliant customer service. Garner a great reputation, retain life-long customers and deliver an excellent service every time. Our Customer Service course will give you the expertise to land and excel in your next consumer facing role. Join 40,000 learne read more

  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Principles of Customer Service

Underpin your knowledge required to work in a range of different environments in customer service

The Skills Network
Free
  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support

This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments in a customer service role. You will develop essential knowledge of how to carry out customer service related tasks such as how to manage infor read more

  • Online
  • 6 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

Online course with study materials and tutor support. Certificates are issued upon successful completion.

Learning Curve Group
Free
  • Online
  • 6 weeks · Self-paced
  • Tutor support

In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, includin read more

  • Online
  • 6 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Customer Service for Health and Social Care Settings

Online course with study materials and tutor support. Certificates are issued upon successful completion.

Learning Curve Group
Free
  • Online
  • 6 weeks · Self-paced
  • Tutor support

The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relation read more

  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Understanding Retail Operations

Gain a thorough understanding of retail operations

The Skills Network
Free
  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support

This qualification aims to provide you with a thorough understanding of retail operations, including effective customer service, teamwork and understanding what to expect when working in the retail sector.

  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Improving Service User Experience in Health and Social Care

Gain a detailed understanding of customer service in health and social care

The Skills Network
Free
  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support

This course will equip you with a detailed understanding of customer service in health and social care, effective communication and teamwork in health and social care settings, and the needs of customers who access health and social care services.

  • Online
  • 14 weeks · Self-paced
  • Regulated
Save

Business and Administration Level 2

Online FREE course to improve your practical skills and performance in the workplace

vision2learn
Free
Great Service
Highly Rated
  • Online
  • 14 weeks · Self-paced
  • Regulated

This highly popular FREE online Business and Administration qualification examines the day-to-day workings of real-world companies and teaches you the techniques that help them to operate successfully. Learn up-to-date working practices applicable to office and administrati read more

  • Classroom + online
  • Part-time
  • Telford
  • Tutor support
Save

Finding a Job Support

Friendly support with advice and guidance on how to find a job; access to free training courses (For Telford Residents)

Work Routes
Free
  • Classroom + online
  • Part-time
  • Telford
  • Tutor support

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment. (Our offices are COVID-Secure but we can also offer guidance or the phone or via video call)

  • Classroom + online
  • Part-time
  • Telford
  • Tutor support
Save

Finding a Job Support

Friendly support with advice on how to find a job; access to free training courses (For Shrewsbury & Oswestry Residents)

Work Routes
Free
  • Classroom + online
  • Part-time
  • Telford
  • Tutor support

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment. (Our offices are COVID-Secure but we can also offer guidance or the phone or via video call)

  • Classroom + online
  • Part-time
  • Hereford
  • Tutor support
Save

Finding a Job Support

Friendly support with advice and guidance on how to find a job; access to free training courses (For Hereford Residents)

Work Routes
Free
  • Classroom + online
  • Part-time
  • Hereford
  • Tutor support

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment. (Our offices are COVID-Secure but we can also offer guidance or the phone or via video call)

  • Classroom + online
  • Part-time
  • Cambridge
  • Tutor support
Save

Finding a Job Support

Personal and friendly support with advice and guidance, training to help find work. (For Cambridge Residents)

Work Routes
Free
  • Classroom + online
  • Part-time
  • Cambridge
  • Tutor support

Up to a full year of one to one support with training and development both virtual and classroom based, assisting you into employment.

  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Event Planning

Learn how to plan, organise and evaluate events

The Skills Network
Free
  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support

This qualification will introduce you to the skills that are required to plan, organise and evaluate events by developing their knowledge and understanding. Areas covered include marketing methods and resources, market research, human resources, communication and customer servi read more

  • Online
  • 6 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Principles of Team Leading

Online course with study materials and tutor support. Certificates are issued upon successful completion.

Learning Curve Group
Free
  • Online
  • 6 weeks · Self-paced
  • Tutor support

If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Certificate in Principles of Team Leading will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of read more

  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in the Principles of Warehousing

Gain a detailed understanding of a variety of warehouse processes

The Skills Network
Free
  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support

This course will equip you with a detailed understanding of a variety of warehouse processes, including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. You will also look in detail at the customer service process and read more

  • Online
  • 9 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Understanding Retail Operations

Online course with study materials and tutor support. Certificates are issued upon successful completion.

Learning Curve Group
Free
  • Online
  • 9 weeks · Self-paced
  • Tutor support

If you work in retail, it's important that you're fully trained and equipped to meet customers' needs. Our level 2 certificate in Understanding Retail Operations covers everything from the selling process to retail law to handling customer complaints. It's a great way to make read more

  • Online
  • 15 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated
Save

Working in the Health Sector Level 2

Online FREE course with tutor support to gain industry-relevant skills

vision2learn
Free
Great Service
  • Online
  • 15 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated

This nationally accredited FREE online Level 2 qualification provides a broad and balanced introduction to the health sector and the multitude of career paths that exist within it. Learn about best practice for a wide range of health sector roles. Improve your communication read more

  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated
Save

Warehousing and Storage - Level 2

A free, nationally-accredited online qualification for people claiming benefits.

Strive Training
Free
Great Service
  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated

Unlock the door to the Warehouse and Storage sector. You’ll be processing orders at lightning speed and packaging parcels like a pro after taking on our Warehouse and Storage course. We’ll guide you through how to always deliver an efficient service in this fast-paced and grow read more

  • Online
  • 6 weeks · Self-paced
  • Tutor support
Save

Level 2 Understanding Tenant Support in Social Housing

Online course with study materials and tutor support. Certificates are issued upon successful completion.

Learning Curve Group
Free
  • Online
  • 6 weeks · Self-paced
  • Tutor support

Over 4 million people in the UK live in social housing. It’s important that anyone working in this sector is equipped with the key skills to make a real difference to the lives of tenants and the communities they live in. This fully online course in Understanding Tenant Suppor read more

  • Online
  • 9 weeks · Self-paced
  • Exam included
  • Regulated
Save

Equality and Diversity Level 2

Online FREE course to learn how to successfully operate in a culturally diverse environment

vision2learn
Free
Great Service
Highly Rated
  • Online
  • 9 weeks · Self-paced
  • Exam included
  • Regulated

The topical content of this highly regarded FREE online Equality and Diversity qualification is applicable to every workplace and community, covering ways to help you counteract stereotyping, discrimination and prejudice. Learn more about cultural diversity and disability r read more

  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Regulated
Save

Principles of Team Leading - Level 2

A free, nationally-accredited online qualification for people claiming benefits.

Strive Training
Free
Great Service
  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Regulated

Level up your leadership skills. Set your team up for success, master the basics of communication and emerge a calm, collected and considerate leader. From managing tricky stakeholders, to building a culture that promotes excellence – we’ll teach you how to overcome common stu read more

  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support
Save

Level 2 Certificate in Principles of Business Administration

Develop your knowledge to successfully work in a business administration role

The Skills Network
Free
  • Distance learning
  • 4 weeks · Self-paced
  • Tutor support

This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to read more

  • Online
  • 135 hours · Self-paced
  • Certificate of completion
Save

CILT (UK) Level 2 Certificate in Logistics and Transport - learning materials only

We are offering free access to our learning materials to support your development during the national lockdown.

The Business School
Free
  • Online
  • 135 hours · Self-paced
  • Certificate of completion

This course gives you free access to the learning materials only during the period of national lockdown to support your personal and professional development. This course is delivered via our well-established Virtual Learning Environment. All course content is fully available read more

  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated
Save

Information, Advice or Guidance - Level 2

A free, nationally-accredited online qualification for people claiming benefits.

Strive Training
Free
Great Service
  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Exam included
  • Regulated

Confidently deliver great communication, advice and guidance. Need to communicate effectively with a wide variety of people? Don’t worry, we’ve got you covered. This course will equip you with a full package of listening, communication and advice related skills – making your read more

  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Regulated
Save

Lean Organisation Management Techniques - Level 2

A free, nationally-accredited online qualification for people claiming benefits.

Strive Training
Free
Great Service
  • Online
  • 7 weeks · Self-paced
  • Tutor support
  • Regulated

Lean into productivity. Say goodbye to waste and develop the skills to tackle inefficiencies. Our Lean Organisation Management Techniques course will give you the knowledge to help your business stay light on costs, but big on productivity. Join 40,000 learners who have upsk read more

FAQs

What Customer service courses are available on reed.co.uk?

reed.co.uk offers a large variety of Customer service courses which you can choose from based on your learning needs and goals. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Depending on your learning outcomes, reed.co.uk also has Customer service courses which offer CPD points/hours or qualifications.

What other courses are available on reed.co.uk?

If you're looking for Customer service courses, you might also be interested in Business, Business administration and Data analysis. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

How do I study Customer service courses on reed.co.uk?

There are several ways in which you can study Customer service on reed.co.uk. The most common ways are by enrolling on to an online Customer service course where the content will be accessed online or by enrolling on to a classroom Customer service course where the course will be taught in an in-person classroom format, at a given location. reed.co.uk also offers distance learning courses and in-company Customer service courses if these are the preferred methods of study you are looking for.

What free Customer service courses are available on reed.co.uk?

reed.co.uk has free Customer service courses available for students. These free courses are a great way to explore a subject you’re interested in without a financial commitment, and will enable you to further understand how you would like to study.

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