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Retail Management with Inventory Management, Customer Service & KYC - CPD Certified cover image

Retail Management with Inventory Management, Customer Service & KYC - CPD Certified
Learndrive

04 Course Bundle | CPD Accredited | Free PDF Certificate | Lifetime Access | Easy Refund

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Duration
5.4 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate from LearnDrive - Free
  • Reed Courses Certificate of Completion - Free
  • Learndrive Special Bundle Certificate - £7.99
Additional info
  • Tutor is available to students

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Overview

Retail Management with Inventory Management, Customer Service & KYC - CPD Certified

Advance your career with our CPD Certified Retail Management course, covering essential aspects from Inventory Management to Customer Service and KYC. This comprehensive training equips you with the skills needed for successful Retail Management, enhancing both customer relations and operational efficiency. Transform your professional approach with expert insights into modern Retail Management practices.

Key Performance Metrics in Retail Management with Inventory Management, Customer Service & KYC:

  • Navigate Retail Management environments effectively.
  • Optimize stock through Retail Management techniques.
  • Elevate customer service within Retail Management settings.
  • Implement KYC protocols to improve Retail Management strategies.
  • Utilize Retail Management skills to enhance business performance.

Accreditation:

This Retail Management with Inventory Management, Customer Service & KYC Course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Perks:

  • Dual Certificate
  • 10 CPD Points
  • 24/7 Tutor Support

Certificates

Curriculum

6
sections
39
lectures
5h 22m
total

    • 1: Module 01_ Introduction to Retail Management.docx 08:00
    • 2: Module 02_ Retail Strategy and Planning.docx 08:00
    • 3: Module 03_ Retail Buying and Merchandising.docx 06:00
    • 4: Module 04_ Retail Pricing Strategies.docx 07:00
    • 5: Module 05_ Supply Chain Management in Retailing.docx 07:00
    • 6: Module 06_ Sales Process and Customer Service.docx 06:00
    • 7: Module 07_ Consumer Behaviour in Retailing.docx 05:00
    • 8: Module 08_ Retail Communication And Promotions.docx 05:00
    • 9: Module 09_ Retail Site Selection and Location Analysis.docx 07:00
    • 10: Module 10_ Retail Psychology and Consumer Experience.docx 04:00

    • 11: Way to GO! 00:11

    • 12: Module 01 What is Inventory Management 11:00
    • 13: Module 02 Introduction to Little’s Law Inventory Management 11:00
    • 14: Module 03 Understanding the Costs of Inventory 12:00
    • 15: Module 04 Metrics in Inventory Management 12:00
    • 16: Module 05 Part Classification and Analysis 13:00
    • 17: Module 06 Inventory Dynamics 15:00
    • 18: Module 07 Economic Order Quantity (EOQnd Price Break Models 14:00
    • 19: Module 08 Order Timing and Inventory Control 12:00
    • 20: Module 09 Safety Stock Calculations and Risk Management 11:00
    • 21: Module 10 Advanced Inventory Management Strategies 10:00

    • 22: Module 1 Part 1 Introduction to Customer Care 04:15
    • 23: Module 1 Part 2 Introduction to Customer Care 04:16
    • 24: Module 2 Providing Great Customer Care Service 07:07
    • 25: Module 3 Service Model _ Defusing Techniques 04:38
    • 26: Module 4 Customer Management 07:45
    • 27: Module 5 Building Customer Rapport 06:23
    • 28: Module 6 Greeting Customers Professionally 06:52

    • 29: Module 01_ Introduction to KYC.edited.docx - _ 10:00
    • 30: Module 02_ Regulations and Compliance.edited.docx - _ 09:00
    • 31: Module 03_ Understanding Customer Due Diligence.edited.docx - _ 10:00
    • 32: Module 04_ KYC Methods.edited.docx - _ 10:00
    • 33: Module 05_ Anti-Money Laundering and Terrorist Funding.edited.docx - _ 09:00
    • 34: Module 06_ Client Risk Rating and Due Diligence Level.edited.docx - _ 09:00
    • 35: Module 07_ Business-Specific KYC Procedures.edited.docx - _ 10:00
    • 36: Module 08_ In-Depth Identifying and Understanding the Client.edited.docx - _ 09:00
    • 37: Module 09_ KYC in Record, Suspicion, and Awareness.edited.docx - _ 09:00
    • 38: Module 10_ Review and Future of KYC.edited.docx - _ 10:00

    • 39: Claim Your Free Accredited Certificate 01:00

Description

This Bundle Comes up with the following Courses:

Course 01: Retail Management
  • This module covers everything from the foundational aspects of Retail Management, such as store operations and customer interactions, to advanced topics like leadership in retail settings and the integration of technology to boost efficiency and customer satisfaction.
Course 02: Inventory Management
  • Learn to manage and forecast inventory effectively within the Retail Management framework. This course will equip you with the skills to minimize costs, manage risks, and align inventory practices with the strategic goals of Retail Management.
Course 03: Customer Care
  • Focus on enhancing customer service, building loyalty, and training staff within the context of Retail Management. Develop strategies for handling complaints and improving overall customer engagement in retail settings.
Course 04: Know Your Client (KYC)
  • Dive into the principles of KYC and its application in Retail Management, including compliance, customer relationship enhancement, and the use of technology to support effective KYC practices.

Who is this course for?

This course will pave the way for higher study in the field of Retail Management. You can enrol on higher level Retail Management courses, such as:

  • Level 3 Certificate in Retail Management
  • Level 4 Certificate in Retail Management
  • Level 5 Certificate in Retail Management
  • Level 3 Diploma in Retail Management
  • Level 4 Diploma in Retail Management
  • Level 5 Diploma in Retail Management
  • Level 6 Advanced Diploma in Retail Management
  • Level 7 Masters Diploma in Retail Management
  • Level 3 Advanced Certificate in Retail Management
  • Level 3 Extended Diploma in Retail Management
  • Level 7 Diploma in Retail Management

Career path

  • Retail Manager: £35,000/year
  • Retail Buyer: £30,000/year
  • Retail Sales Associate: £19,500/year
  • Store Manager: £35,000/year
  • Retail Supervisor: £22,413/year

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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