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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • NCFE CACHE Level 2 Certificate in Principles of Customer Service

    CT Skills Limited
    FREE online course based remotely, to help you understand the principles of customer service
    • 2,710 enquiries
    • Online
    • 8 weeks · Self-paced
    • Regulated qualification
    • 180 CPD points
    • Tutor support
    Great service
    *Please first check eligibility requirements before enquiring. You must: Be currently living in England - postcode eligibility applies (see the requirements section for more information) Have been a resident in the UK/EU for 3+ years - for purposes other than study Be aged 19+ ye …
    Free
  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35
  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 551 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2023] Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field. So, Enrol without delay in our Office Administration, Business Administrat …
    Save 14%
    £12 £14
  • Customer Service Diploma (Level 2 & 3) - CPD Certified

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 563 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2024] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for thos …
    Save 14%
    £12 £14
  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 96 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15
  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 207 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 7%
    £12 £12.99
  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • 18 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    Save 7%
    £12 £13
  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Super Saver Offer! | 13 in 1 Bundle | QLS Endorsed Diploma! | 3 Free QLS Certificate & Assessments | Lifetime Access
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 130 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what ma …
    £209
  • Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**SPRING SALE**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 70 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course : Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! W …
    £12
  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 160 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal …
    £12
  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate| Tutor Support | 100% Pass Rate| Money Back Guarantee
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) 3 Free PDF Verified Certificate 14 Day Money Back Guarantee Gift Courses with this Customer Service (Customer Service) course Course 01 : Customer Service (Customer Service) Course 02 : HR Management Course Course 03 : Level 5 Business Administ …
    £12
  • Customer Service : Customer Service Training

    Course Care
    Learn everything you need < Free Verified e-Certificate < Tutor Support < Lifetime Access < Instant Access < UK Cheapest
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Training Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Customer Service : Customer Service Training. Over the duration of this captivating course, you will delve into funda …
    £12
  • Customer Service, Travel Agent & Hospitality Management Level 5

    Wise Campus
    Latest Updated 2024 | Additional Gift 2 Courses | Video based Course + MCQ Exam | Lifetime Access | 24/7 Live Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service Online Training Start your journey as a Results-driven and passionate professional! - To build a successful career, enrol in our Level 2 Customer Service course. Are you interested in beginning a career in Customer Service: Customer Service? Are …
    £12
  • Phone-Based Customer Service - CPD Course

    Cambridge Open Academy
    7-in-1 Bundle | CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support | Lifetime Access
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 70 CPD points
    • Tutor support
    Great service
    **7 in 1 Phone-Based Customer Service - CPD Course bundle** Did you know that exceptional customer service can increase customer satisfaction by 20%? In our Phone-Based Customer Service CPD Course, delve into the essentials of providing unparalleled support over the phone. From m …
    £65
  • Customer Service (Customer Service)

    Training Edge
    CPD Accredited | Free PDF Certificate | Instant Access | No Hidden Fees | 100% Money Back Guarantee | 24/7 Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) ***** FREE PDF Certificate ***** Get instant access to your Customer Service (Customer Service) course. Study online, track your progress, and learn new skills, from wherever you are. 14 DAY MONEY BACK GUARANTEE Instant PDF Certificate after co …
    £12
  • Customer Service: Customer Service

    Study Hunt
    CPD Certified | Free PDF Certificate | New & Update | Step- by-step Guide | Expert Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service This Customer Service: Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service: Customer Service course offers a wealth of informat …
    £12
  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Cust …
    Save 13%
    £13 £14.99
  • Customer Service: Customer Service Diploma

    One Course
    Premium Course Materials | Free PDF Certificate | Instant Access | No Hidden Cost | 24/7 Expert Support | 100% Pass Rate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Diploma ✿ 14 Day Money Back Guarantee ✿ This Customer Service: Customer Service Diploma course is an excellent choice if you want to improve your Customer Service: Customer Service Diploma knowledge and abilities. Customer Service: Customer Serv …
    £12
  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • 12 students
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital ro …
    Save 19%
    £12 £14.99
  • Entrepreneurship, Business Management & Customer Service Level 3, 5 & 7 at QLS

    NextGen Learning
    3 QLS Endorsed Diploma | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • New course!
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Amidst today's thriving job market, the demand for proficient individuals in Entrepreneurship, Business Management, and Customer Service is strikingly evident, with optimistic statistical forecasts pointing towards substantial growth in these fields. This bundle presents a trio o …
    £300
  • Customer Service : Customer Service

    Learn Demy
    CPD Accredited | Instant Result & FREE Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service : Customer Service | Tutor Support This Customer Service : Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service : Customer Service course offers a w …
    £12
  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    Save 33%
    £12 £18
  • Customer Service: Telephone Etiquette Level 2

    Wise Campus
    Latest Updated 2024 | 2 Courses Premium Bundle + 2 PDF Certificates | Instant Access |24/7 Live Support |Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquet …
    £12
  • Customer Service, KYC & Email Writing - CPD Certified

    Skill Arts
    Customer Rapport | CRM | Defusing Techniques | Customer Management | Lifetime Access
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Why Study This Customer Service, KYC & Email Writing Diploma Diploma? 90% of UK consumers say that good customer service is important to them when making a purchase decision Nearly three out of five global consumers report that good customer service is vital for them to feel …
    £12
  • Customer Service: Customer Service Diploma

    Course Care
    CPD Accredited | Free Certification from REED | Expert Tutor Support | No Exam | No Hidden Fees | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service Diploma Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Customer Service: Customer Service Diploma. Over the duration of this captivating course, you will delve into fundament …
    £12
  • Customer Relationship Management (CRM) With CPD Certificate

    Cambridge Open Academy
    CPD Certification Service Approved| 30 CPD Points| FREE Certificate + 2 Premium Courses| Interactive Learning Materials
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Customer Relationship Management (CRM) With CPD Certificate bundle** In the ever-evolving landscape of business, the significance of Customer Relationship Management (CRM) cannot be overstated. With a staggering 89% of companies now competing primarily on the basis of cu …
    Save 17%
    £29 £35
  • Customer Service (Customer Service)

    Knowledgera
    Updated 2022*/All in One*/Free Certificate*/Lifetime Access*/14 Days Money-Back Guarantee
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service This Customer Service : Customer Service course might be a helpful first step if you wish to advance your professional prospects or build a successful career of your own. This Customer Service : Customer Service course have verity of important information abo …
    £12
  • Customer Service: Customer Service Diploma

    Study Hunt
    CPD Accredited | Free PDF Certificate | New & Update | Lifetime Access | Step- by-step Guide | Expert Tutor Support
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Are you an aspiring candidate looking to maximise your knowledge and skills in the relevant field? Then, this Customer Service: Customer Service Diploma course is developed for you. An expert from the relevant industry prepared this Customer Service: Customer Service Diploma cour …
    £12
  • Customer Service : Customer Service Diploma

    Course Express
    Free Instant PDF Certificate | Delivered by Industry Experts | No Hidden Fees | Lifetime Access | Easy Refund Policy
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service : Customer Service Diploma [2024 Updated Course] Prepare yourself to delve into the captivating realm of Customer Service : Customer Service Diploma, where boundless potential awaits your discovery. This extraordinary Customer Service : Customer Service Diploma p …
    £12
  • Customer Service: Customer Service Level 6

    Skills Boost
    *CPD Accredited | Free PDF Certificate > Money Back Guarantee > 24/7 Tutor Support > No Hidden Fees > 100% Pass Rate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Level 6 [2024 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this Customer Service: Customer Service Level 6 course. Enrol in …
    £12
  • Customer Service: Customer Service Level 6

    Learn Demy
    CPD Accredited | Instant Result & Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Level 6 | Tutor Support This Customer Service: Customer Service Level 6 course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service: Customer Service Leve …
    £12

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.