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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Are you intrigued by the evolving landscape of corporate social responsibility (CSR) and business law? Do you aspire to be a changemaker in the realm of social work and legal ethics? Our comprehensive bundle course comprising CSR, Business Law, and Social Work Studies offers an …
    £250

  • Customer Service - Virtual Classroom

    ATA (Asset Training Academy) LTD
    Virtual Course with live elements, private one to one coaching & relevant Accreditation
    • 15 enquiries
    • Online
    • 6 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    “The customer is always right” is the traditional cliché that is banded about by many people……but is this true? This Customer Service course is designed to take an in depth look at the vitally important area of providing an excellent service to our customers and the ramifications …
    £300

  • Advanced Customer Service for the Public Sector

    Practical Training for Professionals
    • Classroom
    • Part-time
    • 55 CPD points
    Advanced Customer Service for the Public Sector - Overview An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours
    £468

  • NCFE Level 3 Certificate in Principles of Customer Service

    Oakwood Home Learning
    • 82 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Customer service is required in a huge number of different job roles and this course is perfect if you are looking to gain the knowledge required to give the best customer service possible. With a customer service level 3 qualification, employers will recognise your expertise i …
    £449

  • Customer Service Excellence (Level 3)

    Open Learning College
    Distance Learning Course, featuring tutor support and AI assistance, available online or as a study pack option.
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Embark on a transformative learning journey with the UK’s most innovative home study provider, offering courses designed to unlock your true potential and facilitate the career change you desire. Access our distance learning courses directly from anywhere, anytime, and acquire in …
    £350

  • Customer Service Diploma Level 3

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 200 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Learn all of the skills necessary to thrive in the creative writing landscape with this broad-based Creative Writing Diploma. With this course, you will learn a structured step-by-step process from beginning to end, discover varied texts and genres and build your overall confiden …
    £368

  • NCFE Level 3 Certificate in Principles of Customer Service

    Online Learning College
    • 115 enquiries
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Providing quality customer service is critical for all companies and this course provides students with a comprehensive look into this role and certifies you to work in a customer service based job. Customers are much more likely to work with and purchase products from a business …
    £499

  • Principles of Customer Service Certificate RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    Learners will take a comprehensive look into customer service and the skills needed to work in this sector. Not only do you walk away from this intuitive online learning course with a certified qualification; our course is designed to equip you with the skills, knowledge, and tra …
    £389

  • Customer Service Level 3

    Online Learning College
    • 28 enquiries
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer service is vital for any business and understanding how to provide quality care for clients is needed to move up to supervisory roles within a company. This Customer Service Level 3 course aims to teach the necessary requirements of those working in a business who work c …
    £299

  • Outstanding Customer Service Skills- Virtual Training

    Practical Training for Professionals
    • Online
    • 1 day · Full-time
    • 6 CPD points
    • Tutor support
    An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service.
    £336

  • Customer Service Representative Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Customer Service Representative Diploma Mega Bundle** ►►► Customer Service Representative Diploma Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the …
    £279

  • Customer Service (CRM, KYC & Phone-Based Customer Service)

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    In the dynamic realm of customer service, professionals are the linchpins of business success, orchestrating seamless customer interactions and bolstering brand loyalty. In the UK, this field isn't just flourishing—it's thriving. With a robust demand for customer service skills …
    £250

  • Customer Service Online Training Courses

    Training Express Ltd
    30 Courses Bundle | 30 Free PDF & Hardcopy Certificate | Transcripts Available | Lifetime Access
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Customer service is critical for businesses because it directly impacts their relationships with customers. Did you know that businesses lose an estimated $75 billion each year due to poor customer service? For only £300 you will be able to learn all there is to know abo …
    £300

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 Diploma in Customer Service (RQF) is an accredited and Ofqual regulated 100% online qualification. The diploma in customer service management aims to improve learners’ experience, knowledge, and skills to perform work effectively in a customer service role and train t …
    £269

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    In today's fast-paced business world, professionals in Customer Relationship Management (CRM) and phone-based customer service play a pivotal role in driving customer satisfaction and loyalty. The UK job market reflects a growing demand for these skills, with a notable incr …
    £250

  • Level 3 Diploma in Customer Services

    Britannia School of Leadership and Management LTD
    Specialist Tutor Support, No Hidden Fees, Great Reviews, Progression Opportunities
    • Online
    • 550 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 3 Diploma in Customer Service (RQF) is an accredited and Ofqual regulated 100% online qualification. This customer service diploma aims to recognise learners’ endeavours in the field of customer service. It is also for learners whose jobs enable them to provide customer …
    £360

  • Customer Service Manager - QLS Endorsed Bundle

    Imperial Academy
    5 QLS Endorsed Courses for Customer Service Manager | 5 QLS Endorsed Certificates Included | Life Time Access
    • Online
    • 180 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    In today's fast-paced business environment, professionals in customer relationship management and phone-based service play a pivotal role. These specialists are the bridge between a company and its clients, mastering the art of communication, empathy, and problem-solving. This fi …
    £250

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | FREE PDF & Hardcopy Certificate | Exam & Tutor Support Included
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **25-in-1 Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Mega Bundle** ►►► Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcri …
    £279

  • Entrepreneurship, Business Management & Customer Service QLS Endorsed Diploma

    Compliance Central
    QLS Endorsed Courses | 3 QLS Hard Copy Certificate Included | Plus 13 CPD Courses | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 160 CPD points
    • Tutor support
    Great service
    Recent studies show that the nexus of Entrepreneurship, Business Management & Customer Service has become increasingly vital in today's dynamic market landscape. With the rapid evolution of consumer preferences and technological advancements, businesses are seeking profession …
    £310

  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    “Customer Service is not a department, it is everyone’s job …” Gain an industry-recognised, accredited customer service qualification by studying this online course. Customer Service is the service provided to customers before, during and after purchasing and using goods and …
    £495

  • Certificate in Customer Service Management

    Cambridge Management and Leadership School Ltd
    Learn online with support a course developed on customer service standard
    • 30 students
    • Online
    • Self-paced
    • Certificate(s) included
    • 13 CPD points
    • Tutor support
    Great service
    This course is suitable for learners who are at any stage of their career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation polic …
    £250

  • Real Estate Agent, Property Sales with Customer Service

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificates + Free 10 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 52 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***24 Hour Limited Time Flash Sale*** ►►► Real Estate Agent, Property Sales with Customer Service Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Begin your journey towards a rewardin …
    £309

  • Customer Service Level 3

    Oakwood Home Learning
    • Online
    • 12 months · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer service is crucial for any business to be successful. Being able understand how to provide superior customer care for consumers is vital to move up in to higher and more senior roles within a company.
    £299
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business development. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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