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Online Customer service courses

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Oakwood Home Learning
Study method
Distance learning, self-paced
Duration
12 Months

Customer service is required in a huge number of different job roles and this course is perfect if you are looking to gain the knowledge required to give the best customer service possible. With a customer service level 3 qualification, employers will recognise your expertise in dealing with clie...

Online Learning College
Study method
Online, self-paced
Duration
12 Months

Providing quality customer service is critical for all companies and this course provides students with a comprehensive look into this role and certifies you to work in a customer service based job. Customers are much more likely to work with and purchase products from a business with quality ser...

NCC Home Learning
Study method
Distance learning, self-paced
Duration
200 Hours

Learn all of the skills necessary to thrive in the creative writing landscape with this broad-based Creative Writing Diploma. With this course, you will learn a structured step-by-step process from beginning to end, discover varied texts and genres and build your overall confidence in all kinds o...

The Knowledge Academy

Exceptional Customer Service Training Course

Online course including certificate

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Study method
Online, self-paced

The Exceptional Customer Service Online Training Course will give delegates an understanding of how to improve on their skills in customer service. They will learn how to meet customer expectations while displaying assertive techniques and how effective customer service can benefit the organisati...

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Study House
Study method
Distance learning, self-paced

This programme is designed for people who wish to gain an understanding of principles and practice of Customer Service Excellence, in any work environment where customer service excellence is a requirement. No prior knowledge is required. Objectives The objectives of the course are to: Und...

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Cambridge Management and Leadership School Ltd

Certificate in Customer Service Management

Learn online with support a course developed on customer service standard

£250 inc VAT
Study method
Online, self-paced

This course is suitable for learners who are at any stage of their career in Customer Services. By the end of this course, you should be able to: identify the principles of good customer service organise and deliver excellence in customer service identify organisation policies to deal with cus...

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Courses for Success
Study method
Online, self-paced

Learn How to Communicate more Clearly and Effectively with the Customers You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll...

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Oakwood Home Learning
Study method
Distance learning, self-paced
Duration
12 Months

Customer service is crucial for any business to be successful. Being able understand how to provide superior customer care for consumers is vital to move up in to higher and more senior roles within a companyIn this Customer Service Level 3 qualification you will study the most important requirem...

Skillcast
Study method
Online, self-paced

Skillcast helps companies to create compliance awareness and inspire their employees to act with integrity. We offer bespoke e-learning content development, libraries of ready-made courses and a learning management system (LMS) that is specifically designed for compliance training. More than 60...

The Knowledge Academy

ITIL® Service Lifecycle - Service Transition

Online course including exam

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Study method
Online, self-paced

This ITIL IT Service Management Online training course will prepare delegates for the Service Transition exam, which is included in this course. ITIL Online Service Transition Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow them to improve...

Skillcast
Study method
Online, self-paced

Skillcast helps companies to create compliance awareness and inspire their employees to act with integrity. We offer bespoke e-learning content development, libraries of ready-made courses and a learning management system (LMS) that is specifically designed for compliance training. More than 60...

Skillcast
Study method
Online, self-paced

Skillcast helps companies to create compliance awareness and inspire their employees to act with integrity. We offer bespoke e-learning content development, libraries of ready-made courses and a learning management system (LMS) that is specifically designed for compliance training. More than 60...

The Knowledge Academy

ITIL® Service Lifecycle - Service Operation

Online course including exam

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Study method
Online, self-paced

This IT Service Management Online training course will prepare delegates for the Service Operation exam, which is included in this course. The ITIL Online Service Operation Training Course will build on previous knowledge from the ITIL Foundation certification, which will allow them to improve th...

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Study House
Study method
Distance learning, self-paced
Duration
90 Hours

This programme is designed for people who work in, or wish to work in the field of retail sales, and who wish to develop the skills required to operate effectively in a variety of retail roles. No prior knowledge.It is suited to anyone wishing to learn a broad range of knowledge and skills pertin...

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Stone River eLearning
Study method
Online, self-paced
Duration
6 Hours

Looking to scale your web applications with Docker? How about gaining heaps of practical knowledge about working with Amazon Web Services (AWS)? Prepare to get excited about this course! AWS has over a million customers, some of which are the most popular websites in the world. You can be sure...

Enhanced Limited
Study method
Online, self-paced
Duration
1 Year

This qualification replaces level 5 Diploma in Teaching in the Lifelong Learning Sector.(Dtlls) This programme is designed to prepare trainee teachers and trainers to teach in a wide range of contexts. To achieve the qualification, there is a requirement for teaching practice that requires obse...

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Cambridge Management and Leadership School Ltd

Certificate in Retail Management

Learn entirely online to manage retail business

£250 inc VAT
Study method
Distance learning, self-paced

Cambridge Management and Leadership School Certificate in Retail Management provides an in-depth skills, knowledge and understanding of an overall retail management and leadership and helps you build all the skills required for professional practical in retailing. Retailing is one of the largest ...

Enhanced Limited

Level 5 Diploma in Leadership for Health and Social Care

All-inclusive Leadership for Health and Social Care qualification

£500 inc VAT
Study method
Online, self-paced
Duration
900 Hours

We are dedicated to providing excellent education and training courses alongside top-class support, enabling adult learners to progress in their subject area and open up their employment opportunities. The quality of online training is the biggest issue industry wide. We have decided to fix this...

Careers Advice & Learning Centre

Teaching Assistant CACHE Level 2 **FULL QUALIFICATION**

Train to teach - Get Qualified - NCFE & CACHE Level 2 - Accepted by Ofstead

£305 inc VAT (was £375)
Save 19%
Study method
Distance learning, self-paced
Duration
90 Hours

The Level 2 Award in Support Work in Schools and Colleges is a nationally recognised qualification which has been designed to provide you with a comprehensive understanding of the knowledge and skills needed when working with children or young people in Primary, Secondary or Special Education Nee...

The Knowledge Academy

Project Management Training Package

Access to 7 online Project Management courses - 1 year's subscription

Enquire to get more info on pricing
Study method
Online, self-paced
Duration
90 Days

This Project Management Package includes PRINCE2® Foundation and Practitioner, PMP®, ITIL® Foundation, Agile Foundation, MSP® Foundation and Lean Six Sigma Green Belt. This package allows you to know and understand the full spectrum of project management and delve into every methodology. With ...

Enhanced Limited

Level 5 NVQ Diploma in Management and Leadership (RQF)

Level 5 course with learning materials and tutor support available

£500 inc VAT
Study method
Online, self-paced
Duration
237 Hours

The qualification will be assessed through a combination of written essays, a portfolio of evidence and observation of occupational competence. All units, assignments and learning materials for the course can be accessed through our online learning platform. Students have 12 months access to the ...

Global Edulink

PRINCE2® 2017 Complete Training & Exam Package

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Study method
Online, self-paced
Duration
16 Hours

Look no further that the PRINCE2® 2017 Foundation & Practitioner Course from Global Edulink. This certification is globally recognised and will give your career a boost. PRINCE2® 2017 project management gives you greater control of resources, and the ability to manage business and project ris...

Careers Advice & Learning Centre

Teaching Assistant CACHE Level 3 **FULL QUALIFICATION**

Train to teach - Get Qualified – NCFE & CACHE Level 3 - Accepted by Ofstead

£265 inc VAT (was £485)
Save 45%
Study method
Online, self-paced
Duration
80 Hours

*** THERE ARE NO ADDITIONAL CHARGES FOR REASSESSMENTS OR PLAGIARISM CHECKS FOR THIS QUALIFICATION *** The Level 3 Award in Supporting Teaching and Learning is a nationally recognised qualification which has been designed to provide you with a comprehensive understanding of the knowledge and skil...

Global Edulink

CMI Level 6 Diploma in Management and Leadership

Progress onto a Bachelor’s degree & Entry to an MBA | Ofqual Regulated | Expert Tutor Support

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Study method
Online, self-paced
Duration
160 Hours

CMI Level 6 Diploma in Management and Leadership The CMI Level 6 Diploma in Management and Leadership course is designed to improve personal management capabilities. Middle managers and aspiring senior managers can learn effective decision making and strategic leadership skills. The course will ...

Global Edulink

CMI Level 7 Extended Diploma in Strategic Management and Leadership

Entry to an MBA top-up | Ofqual Regulated | Expert Tutor Support

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Study method
Online, self-paced
Duration
240 Hours

CMI Level 7 Extended Diploma in Strategic Management and Leadership The CMI Level 7 Extended Diploma in Strategic Management and Leadership course is a comprehensive course developed for senior managers and directors to develop existing management skills that will enable them to perform effectiv...