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Customer service courses

Whether in an office or on a shop floor in retail, poor customer service can do irreparable damage to a business's reputation. This even applies to online interactions, with customers now expecting companies to deliver excellent customer via social media. In today's world, every employee - from call centre staff to business administration - is a brand ambassador. Our customer service training courses will arm you and your team with the skills to deliver consistently exceptional customer service, and the know-how to prevent the potential consequences of poor experiences.

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  • Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

    NextGen Learning
    Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
    • 501 students
    • Online
    • 6.1 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2023] Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field. So, Enrol without delay in our Office Administration, Business Administrat …
    Save 14%
    £12 £14
  • Customer Service Diploma (Level 2 & 3) - CPD Certified

    Training Express Ltd
    Free PDF & Hardcopy Certificates + Additional Resources | Transcripts Available | Free Retake Exam | Lifetime Access
    • 513 students
    • Online
    • 10.6 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    [Updated 2024] [Watch Free Preview: 1st Module of Customer Service Course] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for thos …
    Save 14%
    £12 £14
  • Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 - CPD Certified

    School of Health Care
    Updated 2024 |**WINTER SALE OFFER**| 6 Free Course + 7 PDF Certificate | Retake Exam | Lifetime Access | Expert Support
    • 50 students
    • Online
    • 56 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent: Travel Agent Course : Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! W …
    £12
  • Retail Customer Service - Level 3

    Training Express Ltd
    Free PDF Certificate + Free Life coaching Course | Free Retake Exam | Lifetime Access
    • 147 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 5 CPD points
    • Tutor support
    Great service
    Highly rated
    The Retail Customer Service course is a skills-focused course, designed to provide those working in the retail sector with the knowledge and expertise to deal with customers effectively. It offers complete training and guidance on how to manage different types of customers, deal …
    £12
  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 194 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 7%
    £12 £12.99
  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    CPD Accredited Diploma + 5 FREE Premium Courses + Free PDF Certificate + Get Instant & Lifetime Access
    • 75 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Great service
    Highly rated
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15
  • Phone Based Customer Service Level 2 & 3 - CPD Certified

    Skill Arts
    Mastering Effective Telephone Communication Skills for 2024! > Instant Access > Lifetime Validity > Free Certificate
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Why Study This Phone-Based Customer Service Diploma Diploma? 60% of UK customers prefer to contact customer service by phone. Phone-based customer service is the most effective channel for resolving customer issues. Phone-based customer service is the most popular channel for cus …
    Save 7%
    £12 £13
  • Customer Service Helpdesk & Technical Support

    Training Express Ltd
    Special Sales Discount: Free Functional Skills IT Level 2 Course | CPD Certified | Free Certificate | Free Retake Exam
    • 57 students
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    | Special Sales Discount: Free Functional Skills IT Level 2 Course | Force has no place where there is a need for skills. This CPD-accredited Service Helpdesk & Technical Support course is designed for individuals interested in pursuing a career in customer service and tec …
    Save 14%
    £12 £14
  • Customer Service & Business Management

    Discover Training
    9-in-1 Cost Effective Bundle | CPD Accredited | 9 FREE PDF Certificates | 110 CPD Points | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Customer Service Training Seeking to elevate your abilities in Customer Service Administration? You've reached the perfect spot. Our comprehensive Customer Service Administration course is meticulously structured to lead you to the zenith of Customer Service Administrator experti …
    £29
  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 20 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 NVQ Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online, competence-based qualification. This course is aimed at those learners who currently undertake a customer service role and recognises that employment in the customer service …
    £240
  • Customer Service (Customer Service)

    Skills Boost
    CPD Accredited | 3 Premium Courses Bundle | Free 3 PDF Certificate| Money Back Guarantee| Tutor Support | 100% Pass Rate
    • Online
    • 6.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) 3 Free PDF Verified Certificate 14 Day Money Back Guarantee Gift Courses with this Customer Service (Customer Service) course Course 01 : Customer Service (Customer Service) Course 02 : HR Management Course Course 03 : Level 5 Business Administ …
    £12
  • Customer Service : Customer Service Training

    Course Care
    Learn everything you need < Free Verified e-Certificate < Tutor Support < Lifetime Access < Instant Access < UK Cheapest
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service : Customer Service Training Greetings and welcome to our extensive online program, dedicated to offering you a profound insight into the world of Customer Service : Customer Service Training. Over the duration of this captivating course, you will delve into funda …
    £12
  • Customer Service, Travel Agent & Hospitality Management Level 5

    Wise Campus
    Latest Updated 2024 | Additional Gift 2 Courses | Video based Course + MCQ Exam | Lifetime Access | 24/7 Live Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service Online Training Start your journey as a Results-driven and passionate professional! - To build a successful career, enrol in our Level 2 Customer Service course. Are you interested in beginning a career in Customer Service: Customer Service? Are …
    £12
  • Customer Service (Customer Service)

    Training Edge
    BLACK FRIDAY SALE | CPD Accredited | FREE PDF Certificate | | Expert Tutor Support | Instant Result Access & Certificate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service (Customer Service) ***** FREE PDF Certificate ***** Get instant access to your Customer Service (Customer Service) course. Study online, track your progress, and learn new skills, from wherever you are. 14 DAY MONEY BACK GUARANTEE Instant PDF Certificate after co …
    £12
  • Customer Service Level 2 - CPD Certified

    School of Health Care
    Special Offer | Buy 1 and Get 3 Courses FREE! + 4 PDF Certificates | Free Retake Exam | Lifetime Access | Expert Support
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course : Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. …
    £12
  • Customer Service: Customer Service

    Study Hunt
    CPD Certified | Free PDF Certificate | New & Update | Step- by-step Guide | Expert Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service This Customer Service: Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service: Customer Service course offers a wealth of informat …
    £12
  • Customer Service Manager with Telephone Etiquette & KYC Diploma

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Cust …
    £14.99
  • Customer Service: Customer Service Diploma

    One Course
    Premium Course Materials | Free PDF Certificate | Instant Access | No Hidden Cost | 24/7 Expert Support | 100% Pass Rate
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Diploma ✿ 14 Day Money Back Guarantee ✿ This Customer Service: Customer Service Diploma course is an excellent choice if you want to improve your Customer Service: Customer Service Diploma knowledge and abilities. Customer Service: Customer Serv …
    £12
  • Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

    Empower UK Employment Training
    Level 3 Diploma | 100% Pass Rate | Assignment Included in Course Price | Free Certificate | Lifetime Course Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital ro …
    Save 19%
    £12 £14.99
  • Customer Service Course - CPD Accredited

    Training Tale
    Mega Sale | Extra 2 Courses + 3 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 18 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this …
    £12
  • Customer Service Level 2

    Training Tale
    Mega Sale | Gift 6 Courses + 7 PDF Certificates | Expert Tutor Support | No Hidden Fees | Lifetime Access
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service: Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this …
    £12
  • Customer Service: Customer Service Level 6

    UK Professional Development Academy LTD
    Level 6 Diploma in Customer Service, 100% success rate , 100 CPD Points, Quiz based assessment included
    • 78 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    Level 6 Diploma in Customer Service , Customer Services Diploma, 100% Success rate, 24/7 Tutor Support: Are you interested in customer service discipline or already working as a professional customer service? If you are looking for courses like a level 1 certificate in customer s …
    Save 42%
    £12 £21
  • Customer Service : Customer Service

    Learn Demy
    CPD Accredited | Instant Result & FREE Certificate | 14 Day Money Back Guarantee | Tutor Support | Lifetime Access
    • Online
    • 1.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service : Customer Service | Tutor Support This Customer Service : Customer Service course is a valuable starting point if you aim to enhance your career opportunities or establish a thriving career in the field. This Customer Service : Customer Service course offers a w …
    £12
  • Customer Service Excellence - Level 5

    Learndrive
    Free Ebook | Customer Care | Telephone Etiquette | Receptionist | Know Your Client (KYC) | Email Writing
    • Online
    • 9.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Service Excellence - Level 5 Diploma Embark on a journey to Customer Service mastery with our Level 5 Diploma, designed to elevate your service skills to new heights. Develop a profound understanding of Customer Service nuances, from telephone etiquette to email professi …
    Save 33%
    £12 £18
  • Customer Service: Telephone Etiquette Level 2

    Wise Campus
    Latest Updated 2024 | 2 Courses Premium Bundle + 2 PDF Certificates | Instant Access |24/7 Live Support |Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Customer Service: Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquet …
    £12

FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you’ll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you’d prefer an in-person learning experience, you could take a classroom Customer service course where you’ll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.