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    • Onsite
    • Full-time
    • Tutor support
    Great service
    The always ‘on’ nature of work means that individuals need a set of skills to help them to flourish even when the pressure is unrelenting. With an understanding of good and bad stress combined with the general principles of building resilience we can change the conversation and t …
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  • Teamwork and Collaboration

    Reed Business School
    • Onsite
    • Full-time
    • Tutor support
    Great service
    Teams are the basic unit for delivering work – and if your team, group or project-unit doesn’t gel there is often a reduction in quality, more bottlenecks, less innovation and reduced customer service. Ultimately, opportunities to deliver are lost. We use the innovative and uniqu …
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    • Onsite
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    This exciting course brings a new perspective to the benefits of modern performance management as part of talent management. Many organisations struggle to make their performance management systems work as intended and hence the desired outcomes for key talent are missed, leading …
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    • Onsite
    • 1 day · Full-time
    • Tutor support
    Great service
    This public speaking course is about getting up there and delivering powerful talks using your own physiognomy to maximise the impact of your speaking. By attending this training course, you will learn about breathing techniques and how to strike the right pitch. You will also re …
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    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    This interactive two-day course will give you an understanding of the critical issues affecting your organisation and how being commercially aware can increase overall business performance, and your career prospects. You will learn how to analyse the commercial environment in whi …
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    • Onsite
    • 1 day · Full-time
    • Tutor support
    Great service
    Communication is the art of being understood and of understanding others. This particular communication course looks at all elements of communication from planning through to adapting your style and presenting a positive image, ensuring that you are utilising these elements effec …
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    • Onsite
    • 1 day · Full-time
    • Tutor support
    Great service
    Clear, timely and purposeful delegation can boost the productivity of individuals, teams and organisations, yet many managers find themselves lacking the skills or the confidence to do it well. This practical course provides an insight into what to delegate, when, to whom and how …
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    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    Do you regularly find yourself panic recruiting, taking the best of a mediocre bunch just to fulfil a need? Is your staff turnover too high? Are your operations at risk because you can’t find the right staff or keep recruiting the wrong ones? Failings in the recruitment and selec …
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    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    The course addresses all the key financial responsibilities of company directors. Anyone attending this course will leave with a toolkit for improving financial performance, control and compliance.
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    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    The course will enable PAs to support the management team by defining what financial controls are, how they are used and why they are necessary in business. It has been specifically tailored to address the areas of finance which feedback has shown are most important to PAs, demys …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Too often appraisals become adversarial meetings where the manager has difficulty getting their point across successfully and the appraise becomes defensive. This course will give learners a number of approaches and techniques to ensure that the appraisals they conduct are struct …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Senior PAs and secretaries are often called on for HR advice or to provide HR administration support. This course provides a comprehensive overview of key knowledge and skills required to provide accurate and efficient HR advice and support. This course can also be taken as part …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    It’s essential for managers and others entering into agreements to have a good grasp of the fundamental concepts of contract law. This course will enable participants to understand what it means to be a party to a contract, when a legally binding agreement is deemed to have been …
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    • Onsite
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    For those with limited or no grounding in the fundamentals of HR management, this course provides an insight into key areas of recruitment, employee relations, employee development and performance management. Underpinning all of this is a framework for understanding employee righ …
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    • Onsite
    • 1 hour · Part-time or full-time
    • Tutor support
    Great service
    Leading teams from a distance requires a robust set of tools and techniques to coach, motivate and communicate to achieve effective performance. Building engagement from a distance presents a unique set of challenges, but it can lead to increased productivity as well as a more mo …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course will teach you what it takes to make an impact at meetings. You will learn how to create a confident first impression, which will allow you to achieve credibility within the group, but also develop a rapport. You will also learn about how you can use assertion to redu …
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    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    This very practical course covers fundamental people management skills and the contextual positioning of managers within an organisation. Participants will learn how to motivate staff and communicate with people at all levels, including techniques to delegate tasks and manage dif …
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  • Managing difficult people Professional Training Course

    Reed Business School
    Managing difficult people
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    Dealing with difficult people is a challenge that can consume your time, energy and resources. To avoid this you need a management strategy that helps you deal effectively with the problem behaviour, and helps individuals become cooperative and productive members of the team. Thi …
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  • Managing stakeholders Professional Training Course

    Reed Business School
    Managing stakeholders
    • Onsite
    • 1 day · Full-time
    Great service
    This stakeholder management course is highly interactive and practical. It will enable you to analyse, plan and manage your key stakeholders to maximum effect. Through understanding what drives stakeholder behaviour, you will learn how to adjust your communication style and influ …
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  • Advanced communication skills Professional Training course

    Reed Business School
    Advanced communication skills
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The way you interact with others can be the key to your workplace success. Whether communicating under pressure, managing challenging relationships or looking to build lasting rapport, your style and interpersonal competence can make or break your chances of achieving your obj …
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  • Managing Stress for Managers Professional Training Course

    Reed Business School
    Managing Stress for Managers
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This bespoke workshop is designed to help managers at all levels improve their ability to cope with stress, both personally and in working with their teams. It will help explore what causes stress and its impacts, before turning to a range of ways that managers and staff can prev …
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  • Essential Skills for Recruitment Panel Members Professional Course

    Reed Business School
    Essential Skills for Recruitment Panel Members
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The aim of this module is to help you support managers and recruitment panel members in hiring the right people, by effectively outlining the requirements and then interviewing and selecting using best practice.
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  • Managing Stress for Staff Professional Training Course

    Reed Business School
    Managing Stress for Staff
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This workshop is designed to help staff at all levels improve their ability to cope with stress, both personally and in working with their colleagues. It will help explore what causes stress and its impacts, before turning to a range of ways that people can prevent and address st …
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  • Fire Awareness Professional Training Course

    Reed Business School
    Fire Awareness Professional Training Course
    • Onsite
    • 3 hours · Part-time or full-time
    • Tutor support
    Great service
    A 2 to 3-hour fire awareness course including a practical demonstration in the use of portable fire extinguishers.
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  • Asbestos Awareness Professional Training Course

    Reed Business School
    Asbestos Awareness Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The aim is to provide an awareness and develop the knowledge amongst employees as regards the hazards and risks posed by ACMs. The course further gives an overview of the legislative measures in place to permit employees to safeguard themselves and others affected by work activit …
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