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Advanced communication skills Professional Training course
Reed Business School

Advanced communication skills

Summary

Price
Enquire to get more info on pricing
Study method
Onsite
Duration
1 day · Part-time or full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

The way you interact with others can be the key to your workplace success.
Whether communicating under pressure, managing challenging relationships or
looking to build lasting rapport, your style and interpersonal competence can make
or break your chances of achieving your objectives. This course teaches you how
to capitalise on your existing skills, fine-tune your approach and build a strategy for
communication with real impact.

Resources

  • Brochure -

Description

Understanding communication excellence
• Exploring the skills necessary for communication excellence
• Rating your own skills and developing an improvement plan
Stakeholder planning
• Creating a relationship management strategy
• Identifying and communicating with different styles and approaches
The art and science of influence
• Understanding and enhancing your body language
• Maximising your listening skills and overcoming any barriers
Mastering assertive communication
• Learning the six levels of assertive communication
• Identifying different thinking styles to be more assertive
Dealing with challenging situations
• Managing challenging relationships under pressure
• Using questioning techniques to uncover needs and identify issues
Action planning
• Mapping your key stakeholders
• Personal action planning

Who is this course for?

This Advanced Communication Skills course is suitable for anyone who is responsible
for building and managing influential relationships. It is particularly appropriate for
individuals who are in a position where polished communication and interpersonal
skills really count. Ideally delegates will approach this course with some theoretical or
practical understanding of interpersonal communication

Requirements

Please be aware our training courses are suitable for groups of 4 or larger.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Personal development, Communication