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Effective Communication Professional Training Course cover image

Effective Communication Professional Training Course
Reed Business School

Summary

Price
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Study method
Onsite
Duration
1 day · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students
1 student enquired about this course

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Overview

Communication is the art of being understood and of understanding others. This
particular communication course looks at all elements of communication from planning
through to adapting your style and presenting a positive image, ensuring that you are
utilising these elements effectively. Guided by an expert facilitator, learners on this
training programme will discover the core skills that underpin best practice
communication. Everyone attending will learn how to make sure that they present a clear,
coherent and positive message both verbally and non-verbally. The course uses the
DiSC® profile, a model of four different behavioural styles, to help you understand why
you communicate the way you do. It also addresses how to adapt communication to
different people and contexts

Resources

  • Brochure -

Description

The essentials of successful communication - practice, planning, positive thinking
• Identifying and overcoming barriers to communication
• Discovering your preferred communication style through the DiSC® assessment
• Understanding your preferred style; its strengths and drawbacks and working with them
• Adapting your style to increase your communication success
• Analysing the impact of body language and tone on your message
• Implementing the LISTEN model to increase rapport building
• Using the ACE model for planning and delivering a message effectively
• Applying the PROOF model to make a compelling and persuasive case
• Asserting yourself using the ESP technique
This course uses the DiSC® assessment to analyse communication styles.
DiSC® is a leading personal assessment tool, used by thousands of
organisations worldwide. It provides a robust, non-judgmental framework for
exploring different behavioural styles. In the context of this programme, it
provides a powerful, structured way for learners to understand how they
communicate and how their style interacts with others. Every learner who
attends the course will be required to complete their DiSC® assessment before
attending, and the profile generated will be used to inform the learning on the
day.

Who is this course for?

Effective Communication is a course that is suitable for anyone who is ideal for anyone
looking to enhance their interpersonal relationships as well as their effectiveness to present
a clear and positive message in work situations. By attending this course, you will learn to
communicate in an effective manner through using the DiSC® assessment.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Personal development, Communication