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Customer service Level 2 courses

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  • Level 2 NVQ Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, Progression Opportunities
    • 28 students
    • Online
    • 280 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 NVQ Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online, competence-based qualification. This course is aimed at those learners who currently undertake a customer service role and recognises that employment in the customer service …
    £240

  • Level 2 Diploma in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Ofqual Regulated, CS Training
    • Online
    • 486 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 Diploma in Customer Service (RQF) is an accredited and Ofqual regulated 100% online qualification. The diploma in customer service management aims to improve learners’ experience, knowledge, and skills to perform work effectively in a customer service role and train t …
    £269

  • Level 2 Certificate in Customer Service

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 130 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 Certificate in Customer Service (RQF) is an accredited, and Ofqual regulated 100% online qualification. The Level 2 Customer Service certificate program is aimed at learners who are currently working in or hoping to work in a customer service role. This Customer Servi …
    £165

  • Highfield Level 2 Award in Customer Service

    ENVESCA LTD
    Classroom Based One Day Course
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Certificate(s) included
    The Highfield Level 2 Award in Customer Service is a comprehensive course designed to enhance skills in customer service, communication, and handling complaints, tailored for individuals starting or advancing their careers in customer-facing roles. The course covers key aspects o …
    £134.40

  • NCFE Level 2 Certificate in Principles of Customer Service

    Oxbridge
    Develop key skills in customer service to overcome expectations, improve loyalty and positive experiences
    • Online
    • 180 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • 180 CPD points
    • Tutor support
    “Customer Service is not a department, it is everyone’s job …” Gain an industry-recognised, accredited customer service qualification by studying this online course. Customer Service is the service provided to customers before, during and after purchasing and using goods and …
    £495

  • Level 2 Award in Customer Service (RQF)

    The UK Training
    This course is only available for group bookings of 6 or more either at our centre or at your premises.
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role. This qualification covers the principles of customer service, including how to meet custome …
    £384

  • Level 2 Certificate in Principles of Customer Service

    Learning Curve Group
    Online course with study materials and tutor support. Certificates are issued upon successful completion.
    • 6,957 enquiries
    • Online
    • 7 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Good customer service is crucial for any business. 96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. This shows that providing good customer service and handling any issues in a professional and courteous manner is essential for …
    Free

  • Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Learn Customer Service Skills
    • 5,183 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    Trending
    In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including ho …
    Free

  • Level 2 Certificate in Customer Service for Health and Social Care Settings

    Learning Curve Group
    Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care
    • 2,871 enquiries
    • Online
    • 6 weeks · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    The best healthcare providers thrive by creating positive working relationships with patients, families and residents. This fully online level 2 Certificate in Customer Service for Health and Social Care Settings is designed to help you develop these positive working relationship …
    Free

  • Level 2 Certificate in Customer Service

    Pathway Group
    Learn to deliver exceptional customer service every time...
    • 121 enquiries
    • Online
    • 8 weeks · Part-time
    • Regulated qualification
    • Tutor support
    Deliver exceptional customer service, each and every time, with this leading qualification. Businesses live and die by their reputation, and customer service is perhaps one of the most important factors in ensuring customer retention and repeat custom. The Level 2 Certificate in …
    Free

  • Level 2 Certificate in Business Administration

    Pathway Group
    Building Essential Skills for Effective Business Administration
    • 299 enquiries
    • Online
    • 8 weeks · Part-time
    • Regulated qualification
    • Tutor support
    Trending
    The Level 2 Certificate in Business Administration is designed to provide learners with a solid foundation in business administration. It covers essential administrative tasks, communication, and organisational skills, enabling learners to understand the workings of a business …
    Free

  • Highfield Level 2 Door Supervisors (Top Up) - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included
    • Classroom
    • 2 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    £275

  • Level 2 Diploma in Business Administration

    Britannia School of Leadership and Management LTD
    No Hidden Fees, Specialist Tutor Support, Progression Opportunities, Ofqual Regulated
    • Online
    • 450 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The Level 2 Diploma in Business Administration (RQF) is tailored for those who want to work in a business setting with administrative support responsibilities. Learners who complete this online qualification will understand how to interact in a business setting, deliver administr …
    Save 16%
    £249 £299

  • NCFE Level 2 Diploma in Skills for Business

    Britannia School of Leadership and Management LTD
    Flexible Study- All Inclusive Price- Study Materials- Learn Business Skills
    • Online
    • 480 hours · Self-paced
    • Regulated qualification
    • Tutor support
    The aim of the Level 2 Diploma in Skills for Business is to provide students with in-depth knowledge and understanding of the business setting. This course will focus on understanding the business environment, offer depth study of technical skills for business, and providing oppo …
    £599

  • Level 2 Certificate in Travel and Tourism

    APeducation Online
    OFQUAL Regulated, No Additional fee for exams and certification, Tutor Support, Free Study material
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This OFQUAL regulated qualification provides an in-depth insight into travel and tourism with an understanding of the principles of the travel and tourism industry and allow them to explore the various avenues of work within this industry. Learners will develop knowledge and …
    £650

  • Level 2 Diploma in Travel and Tourism

    APeducation Online
    OFQUAL Regulated, No Additional fee for exams and certification, Tutor Support, Free Study material
    • Online
    • 8 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This OFQUAL regulated qualification provides an in-depth insight into travel and tourism with an understanding of the principles of the travel and tourism industry and allow them to explore the various avenues of work within this industry. Learners will develop knowledge an …
    £890

  • Highfield Level 2 Award for Door Supervisors - LUTON ONLY!

    Skillspad
    Classroom based course with study materials, tutor support and final exam included + Free Re-sits
    • Classroom
    • 6 days · Full-time
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    ***PLEASE NOTE THIS COURSE IS LUTON ONLY*** DISCLAIMER: COURSE LOCATION AND ENQUIRY Thank you for your interest in our courses. Please be aware that all our courses exclusively take place ONLY at LUTON. We appreciate your enthusiasm to participate in our courses however, it is cr …
    £400

  • Level 2 Award in Conflict Management (RQF).

    The UK Training
    • Classroom
    • 1 day · Part-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    This accredited qualification meets the requirements of anyone with a customer-facing role who deals with service users or the general public. It is also relevant to those who would like a better understanding of the prevention of conflict, giving them more confidence in dealin …
    £90

  • Retail Operations Certificate Level 2 RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • Online
    • 160 hours · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    All retail businesses need customers to not only survive but thrive. If a retail outlet wants to perform well, they need to ensure that they provide the best possible experience for customers. The retail landscape is very competitive, so ensuring your store can compete is essen …
    £429

  • ILM Level 2 Diploma In team Leading

    School of Business & Technology London
    Distance learning | Self paced course | Study materials available |Tutor support via learning portal
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    ILM Level 2 Diploma in Team Leading is a combined and competency-based qualification ideal for learners who wish to become managers and leaders. This program allows learners to learn and implement the core skills needed in today’s dynamic business environment. The qualification a …
    Save 50%
    £811.85 £1,623.70

  • Level 1 Certificate in Travel and Tourism

    APeducation Online
    OFQUAL Regulated, Tutor Support, £10 off TOTUM Card, Study Material
    • Online
    • 6 months · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This OFQUAL regulated qualification provides an insight into travel and tourism , allowing learners to develop knowledge and understanding of key concepts such as customer service, problem solving and careers in the industry. It is designed for those who would like to progres …
    £475

  • Information, Advice or Guidance Certificate Level 2 RQF

    NCC Home Learning
    Enquire Now for £50 off | Expert tutors, Course and Certificate all inclusive - Study at home via Online or Paper study
    • 33 enquiries
    • Online
    • 160 hours · Self-paced
    • Regulated qualification
    • Tutor support
    Great service
    This Certificate in Information, Advice or Guidance is suitable for learners working with, or intending to work in an information, advice or guidance role. This course is an RQF qualification, and has now replaced the old QCF qualification.
    £359

  • CMI Level 2 Certificate in Team Leading

    Dynamic Client Solutions (DCS) Ltd
    Empower your leadership journey with the CMI Level 2 Certificate in Team Leading!
    • Online
    • 3 months · Self-paced
    • Regulated qualification
    • Certificate(s) included
    • Tutor support
    Elevate your leadership capabilities with the CMI Level 2 Certificate in Team Leading. Tailored for current or aspiring team leaders, this course refines skills in effective leadership, communication, and customer service. Flexible learning unlocks your leadership potential, boos …
    £670

  • Level 2 Diploma in Aviation

    APeducation Online
    OFQUAL Regulated, UK aviation rules and regulations, Tutor Support, £10 off TOTUM Card, Study Material
    • Online
    • 12 months · Self-paced
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    Great service
    This QFQUAL regulated qualification is designed to provide learners with an understanding of the principles of working within the aviation sector. The primary purpose of this qualification is to allow learners to progress to employment in the aviation industry. The secondary purp …
    £950

  • Level 2 Certificate in Gym Instructing (Full-Time)

    LA Training
    Classroom based course with study materials, tutor support and assessments incuded
    • Classroom
    • 6 days · Full-time
    • Regulated qualification
    • Exam(s) included
    • Tutor support
    The aim of this qualification is to develop the knowledge and skills of learners so they can engage, facilitate, educate and support clients in a gym or health club environment. On successful completion of this qualification learners will be able to seek employment and perform …
    £650
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Business studies. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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