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Level 2 Diploma in Aviation -

OFQUAL Regulated, Progress to employment in the aviation industry, Online, tutor support

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11 months
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Level 2 Diploma in Aviation Environment (QCF)
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This QFQUAL regulated qualification is designed to provide learners with an understanding of the principles of working within the aviation sector. The primary purpose of this qualification is to allow learners to progress to employment in the aviation industry. The secondary purpose is to allow learners to explore different aspects of the aviation industry before specialising.

This qualification will also allow learners to gain transferable skills that can be applied to the workplace or further study.


Level 2 Diploma in Aviation Environment (QCF)

Regulated by Ofqual

Course media


Aims of The Course

These are to:

  • Explore risks, hazards and safety in an airport environment.
  • Understand how to prevent and minimise risks and hazards airside
  • Understand threats to security, security procedures and legislation
  • Understand check-in procedures and how to process passenger travel documentation
  • Loading and unloading methods used on aircraft
  • Understand the purpose of aircraft marshalling, together with the dangers involved, equipment and checks when marshalling aircraft

Essential Skills

While completing this qualification, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem-solving, to more tricky-to-measure skills such as:

  • An appreciation for appropriate behaviour and dress
  • Appropriate interpersonal skills
  • Communicating with professional colleagues/peers and/or hierarchical seniors
  • Supporting other aspiring employees
  • Personal manners and deportment
  • Understanding work practices and how different roles and departments function within an organisation.


To be awarded the Level 2 Certificate in Aviation, learners are required to successfully complete all 5 graded mandatory units and 2 optional non-graded units

Mandatory units:

  • Health and safety in aviation
  • Aviation security
  • Aviation communication
  • Customer service in aviation
  • Problem solving in aviation

Optional Units could include:

  • Check-in procedures and travel documentation
  • Passenger baggage processing
  • Ground service operations
  • Loading and unloading of aircraft
  • Aircraft marshalling
  • Dangerous goods in aviation

Who is this course for?

This qualification is suitable for learners aged pre-16 and above. This course is ideal for those who want to progress to employment in the aviation industry.


There are no specific recommended prior learning requirements for these qualifications. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.

This qualification is suitable for learners aged pre-16 and above.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.