Skip to content
  1. Marketing
  2. CRM
1,164

Online CRM Cpd courses

Sort by :

Search results

  • Sales Techniques, Customer Relationship Management and Marketing - CPD Certified

    Apex Learning
    Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let These Deals Slip Away – Enrol Now! ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ In the highly competitive UK market, sales professionals are in higher demand than ever, with compan …
    £149

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 75 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills Looking to thrive in today’s competitive service industry? Customer service professionals …
    £109

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 351 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Rela …
    Save 14%
    £12 £14

  • Customer Relationship Management (CRM)

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Want to understand how to build strong and lasting connections with customers? Our "Customer Relationship Management (CRM)" course will show you the key steps! You'll explore: What exactly Customer Relationship Management is all about. The basic but important ideas b …
    £12

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 11 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Effective customer relationship management is of paramount importance in the UK. Research indicates that companies implementing Customer Relationship Management (CRM) strategies experience a substantial increase of 27% in customer retention rates. Moreover, businesses with high c …
    £12.99

  • Customer Relationship Management {CRM} Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 Unlock the potential of your business with our comprehensive Customer Relationship Management (CRM) Training! In today's competitive market, understanding and leveraging CRM systems is crucial for building strong customer relationships and driving business growth. Wh …
    £12

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Overview of CRM(Customer Relationship Management) [Updated 2023 (CPD QS)] Navigate the world of CRM, from basics to futuristic strategies. Ever wondered how brands maintain lasting customer bonds? Dive into their secret recipes with "Overview of CRM". In the "Overview of CRM", jo …
    £19.99

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    **18 FREE CPD Accredited Certificates Included** [Updated 2025] Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any ind …
    £100

  • Performance Management with Ethical Practices & CRM

    Care Skills Centre
    6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Performance Management with Ethical Practices & CRM is a crucial process that aims to optimise employee performance, align individual goals with organisational objectives, and improve overall productivity. Implementing an effective WPM system can lead to numerous benefits for …
    £100

  • CRM : Customer Relationship Management

    UK Professional Development Academy LTD
    Certificate in Customer Relationship Management - Unit Certificate (CPD Accredited) with quiz based exam included
    • 69 students
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    CRM: Customer Relationship Management, Certificate - CPD Accredited This is An Introduction to Customer Relationship Management (CRM) Course. CRM (Customer Relationship Management) is one of the modern organisations' primary functions and managerial activities. Most organizations …
    £350

  • CRM - Customer Relationship Management

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer l …
    £12

  • Customer Relationship Management: CRM Diploma - CPD Certified Training

    StudyHub
    Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • 13 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Having customers stick to your company is a blessing for your organisation. To achieve that, you must implement some techniques within your business that will enable you to maintain positive customer interaction and pleasure, along with protecting them from slipping through the g …
    Save 6%
    £29.99 £32

  • Customer Relationship Management (CRM)

    UK Professional Development Academy LTD
    Level 5 Diploma in CRM, CPD Accredited Diploma with complete Tutor support, Quiz based assessment included
    • 124 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    CRM: Customer Relationship Management Certificate in Customer Relationship Management - CPD Accredited Are you ready to unlock the secrets of building strong, lasting relationships with your customers and driving unmatched business success? Look no further! The Level 5 Diploma i …
    £750

  • Customer Relationship Management (CRM), KYC & Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), K …
    £100

  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    CPD Accredited | Updated Module 2025 | FREE PDF Certificates + 1 FREE Course | Lifetime Access | Experts’ Crafted
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The comprehensive CRM course offers comprehensive knowledge on CRM fundamentals, innovative strategies, data analysis, deepening customer relationships, and handling customer complaints, ensuring comprehensive understanding of the future of CRM. After this Customer Relationship M …
    Save 14%
    £12 £14

  • CRM - Customer Relationship Management - CPD Accredited

    Training Express Ltd
    CPD Accredited - Free PDF & Hardcopy Certificate - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ In today’s fast-paced world, businesses are more focused than ever on building strong connections with their customers. Imagine being the key person who helps these businesses maintain those rela …
    Save 47%
    £12 £23

  • CRM: Customer Relationship Management course

    Inspire London College Ltd
    Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    This is An Introduction to Customer Relationship Management Course. CRM (Customer Relationship Management) is one of the modern organisations' primary functions and managerial activities. Most organisations are entirely focused on the management of their customers. CRM is the pri …
    £750

  • Customer Service & CRM Diploma Level 3 - CPD Certified

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills. The …
    £12

  • Customer Relationships Management - CRM

    Training Express Ltd
    CPD Certified Diploma | Free HARDCOPY & PDF Certificate + Free PR, Negotiation Skills Courses
    • 33 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer Relationships Management - CRM Imagine being at the forefront of a business revolution, where your skills in Customer Relationship Management (CRM) become the driving forc …
    £12

  • Customer Relationship Management (CRM) Job Ready Programme with Career Guidance

    Academy for Health & Fitness
    Flash Sale! Job Ready Skills | Lifetime Access to 3000+ Courses | CV Support | Free Certificates | Expert Mentorship
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    "Kickstart your career as a CRM Executive and earn up to £45,000 per year!" In today's competitive job market, you need more than just knowledge—you need real-world abilities, industry insights, and readiness for your career. The Customer Relationship Management (CRM) Job Re …
    £449

  • Customer Relationship Management (CRM), Customer Service & KYC

    IOMH
    4-in-1 Career Bundle! Blended Learning Solution | 40 CPD Point | FREE PDF Certificate | Quick, Easy, Affordable Training
    • Online
    • 9 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    ★★★ 04 Blockbuster Courses + Free PDF CPD Accredited Certificate - All in a Single Purchase! ★★★ In today's competitive business landscape, building strong relationships with customers is paramount. This course offers a comprehensive exploration of Customer Relationship Manageme …
    £25

  • Customer Relationship Management (CRM) - CPD Certifed Training

    IOMH
    Get a Free: (KYC) Course! Updated Materials | CPD Certified | 24/7 Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    Managing customer relationships is crucial in today’s competitive market. Customer Relationship Management (CRM) - CPD Certified Training equips you with the skills to enhance customer satisfaction and loyalty. From understanding CRM fundamentals to handling complaints, this cour …
    £14

  • Customer Relationship Management (CRM) With CPD Accredited

    Cambridge Open Academy
    CPD Accredited Service Approved| 30 CPD Points| FREE Certificate + 2 Premium Courses| Interactive Learning Materials
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Customer Relationship Management (CRM) With CPD Accredited bundle** In the ever-evolving landscape of business, the significance of Customer Relationship Management (CRM) cannot be overstated. With a staggering 89% of companies now competing primarily on the basis of cus …
    Save 17%
    £29 £35

  • CRM Training Course - QLS Endorsed

    Thames College
    Level 4 QLS Endorsed Course | Free PDF Certificate | Voiceover & Visual Elements Included | Instant Access
    • Online
    • 360 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ►►► The Must-Have CRM Course is Live Now! Hurry Up before the time runs out â—„â—„â—„ Are you wary about your future possibilities? Our masterfully crafted CRM Course is here to tackle all of your problems in one go. With this comprehensive CRM course, you'll have all of your questio …
    £12

  • Implementing CRM: Techniques for Effective Customer Management

    Skill Up
    Special Sale| CPD Accredited| FREE PDF Certificate & Transcript | Lifetime Access| Tutor Support | Free Exam
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today's competitive business world, it is more important than ever to have a strong customer relationship management (CRM) strategy. CRM can help you to improve customer service, increase sales, and boost customer loyalty. This course will teach you the fundamentals of CRM and …
    Save 20%
    £12 £15

  • Customer Service, KYC & Customer Relationship Management (CRM) Diploma

    Training Express Ltd
    20 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 97 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Customer Service, KYC & Customer Relationship Management (CRM) bundle course teaches you everything on the CRM topic thoroughly from scratch so you can achieve a certificate for free to showc …
    £100

  • CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle

    Training Express Ltd
    3 Courses Bundle - CPD Certified - Free Certificates - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 12 hours · Self-paced
    • 30 CPD points
    • Tutor support
    Great service
    This CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle provides you with the required knowledge and skills to achieve a rewarding career in a rapidly growing industry. By enrolling today, you can take your knowledge to a whole new level and quickly reap the …
    £41

  • CRM Manager Advanced Diploma

    Compliance Central
    12-in-1 Special Bundle | Free 12 PDF Certificates | CPD Accredited | Lifetime Access | Tutor Support | No Hidden Fees
    • Online
    • 21 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Are you interested in pursuing a career in the CRM Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on CRM Manager Advanced Diploma will assist you in producing the best possible outcome by lea …
    £107

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    In today's fast-paced business world, professionals in Customer Relationship Management (CRM) and phone-based customer service play a pivotal role in driving customer satisfaction and loyalty. The UK job market reflects a growing demand for these skills, with a notable incre …
    £250

  • Diploma in Customer Relationship Management (CRM)

    IBM
    CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Investing in your education is one of the best investments you can make. That's why we've designed this comprehensive course to help you enhance your knowledge and skills in this area. Our industry experts have carefully crafted this course to cover all the fundamentals and more. …
    £21.99

  • Customer Complaint Handling in CRM: Resolving Issues and Enhancing Satisfaction

    Study Booth
    CPD QS Accredited + FREE Certificate | Top Career Prep Course | Job Skills | Expert Support & Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Navigate the journey from customer woes to advocacy with our " Customer Complaint Handling in CRM " course – where every challenge unfolds into a tale of satisfaction and loyalty. Our course " Customer Complaint Handling in CRM : Resolving Issues and Enhancing Satisfaction" takes …
    £14.99
Sort by :

FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and PR. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.

Reed Courses advertises a variety of free online CRM courses. Alternatively you'll be able to enrol on an online CRM course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom CRM course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company CRM courses from a variety of learning providers.
View all