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CRM Cpd courses

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  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 427 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Dilige …
    Save 28%
    £15 £21

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 427 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Dilige …
    Save 28%
    £15 £21

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s business world, every interaction counts, and CRM (Customer Relationship Management) stands at the heart of building lasting connections. Organisations rely on CRM (Customer Relationship Management) not only to understand customer needs but also to anticipate them. By …
    Save 24%
    £15 £19.99

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | Lifetime Access | 10 CPD Points
    • 20 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in 2026 Strong customer relationships are the key to business success, and this Customer Relationship Management (CRM) course gives you the skills to manage them effectively. You will learn how to build strategies, analyse customer data, and handle complaints with confi …
    Save 23%
    £15 £19.50

  • Customer Relationships Management - CRM

    Training Express Ltd
    CPD Certified | Free HARDCOPY & PDF Certificate + Free PR, Negotiation Skills Courses
    • 34 students
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer Relationships Management - CRM Imagine being at the forefront of a business revolution, where your skills in Customer Relationship Management (CRM) become the driving forc …
    £15

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Effective customer relationship management is of paramount importance in the UK. Research indicates that companies implementing Customer Relationship Management (CRM) strategies experience a substantial increase of 27% in customer retention rates. Moreover, businesses with high c …
    £24.99

  • CRM Administrator Training for Different Industries

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2026 Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operati …
    Save 40%
    £15 £25

  • CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance

    Skill Up
    CPD Certified | Free Digital Certificate | Instant Access | 10 CPD Points | Learner Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***Big Skills. Bigger Savings !!CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance*** Key Features from Skill Up: Updated 2026 CPD Accredited Free Digital Certificate Successful sales operations increasingly rely on organised customer data …
    £15

  • CRM Administrator Training for Different Industries

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2026 Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operati …
    Save 40%
    £15 £25

  • Customer Relationship Management: CRM Training Level 3

    Thames College
    Updated 2026 | 2 in 1 CPD Accredited Course | 2 Free PDF Certificates | Instant Certificate After Completion
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Relationship Management (CRM) is an essential discipline for businesses that aim to develop long-term, meaningful relationships with their customers. This course is designed to introduce learners to the key principles of CRM and demonstrate how these practices can drive …
    £15

  • CRM Manager Training

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer relationships drive business success, and this CRM Manager Training equips you with the skills to lead CRM teams and strategies effectively. From people management to data-driven analysis, you will master how to improve customer engagement and growth. In the UK, CRM M …
    £25

  • CRM: Customer Relationship Management - CPD Accredited

    Skill Up
    Free Digital Certificate | CPD Accredited | 10 CPD Points | Instant Access | Learner Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM: Customer Relationship Management*** Key Features from Skill Up: Updated 2026 CPD Accredited Free Digital Certificate Strong businesses are built on more than products or services alone. Long-term growth often depends on how effectively organisations understand, support, a …
    Save 28%
    £15 £21

  • Customer Relationship Management: CRM Training Level 3

    Thames College
    Updated 2026 | 2 in 1 CPD Accredited Course | 2 Free PDF Certificates | Instant Certificate After Completion
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Relationship Management (CRM) is an essential discipline for businesses that aim to develop long-term, meaningful relationships with their customers. This course is designed to introduce learners to the key principles of CRM and demonstrate how these practices can drive …
    £15

  • Account Management & CRM Training - CPD Certified

    StudyHub
    Flash Sale : Up to 98% Off | 3 in 1 Exclusive Bundle | 100% Pass Rate | UKRLP Registered Provider | Lifetime Access
    • 66 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Enhance your theoretical understanding of account management and customer relationship principles with this focused 3-in-1 CPD Certified bundle. Designed to provide a comprehensive academic foundation, this programme covers the essential concepts of key account management, advanc …
    Save 50%
    £15.99 £32

  • Certificate in Sales Management: Leadership, Strategy, and CRM

    Online Training Academy
    Level 3 | CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Strong sales leadership drives business success — and this course helps you master it. The Certificate in Sales Management: Leadership, Strategy, and CRM gives you the essential skills to lead a sales team, build effective strategies, and manage customer relationships confident …
    Save 21%
    £15 £19

  • Performance Management with Ethical Practices & CRM

    Care Skills Centre
    6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Performance Management with Ethical Practices & CRM is a crucial process that aims to optimise employee performance, align individual goals with organisational objectives, and improve overall productivity. Implementing an effective WPM system can lead to numerous benefits for …
    £19.99

  • CRM Ultimate Masterclass

    NextGen Learning
    CPD Certified > Flash Deal > Free PDF Certificate > Lifetime Access > Free Assessment > 24x7 Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the full potential of customer relationship management with this CPD Certified CRM Ultimate Masterclass Course, available as a Flash Deal with a Free PDF Certificate, Lifetime Access, Free Assessment, and 24x7 Tutor Support. This course offers a comprehensive theoretical e …
    £19.99

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Relationship Manager - Customer service Training

    Online Training Academy
    CPD approved | Lifetime Access | Instant Access | 10 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 Strong customer relationships drive business success, and this Customer Relationship Manager Training gives you the knowledge to build lasting connections. You will learn how to select the right tools, manage CRM strategies, and improve customer retentio …
    £15

  • Phone-Based Customer Service Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 2.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in October 2025 In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experienc …
    £15

  • CRM: Customer Relationship Management - Level 2 Certificate

    StudyHub
    CPD Accredited | Free PDF Certificate | Updated Curriculum of 2025 | Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a world where CRM transforms customer service from ordinary to unforgettable. Picture unlocking the true potential of your brand through enhanced CRM strategies and unrivalled customer service delivery. The CRM: Customer Relationship Management – Level 2 Certific …
    £15

  • Loyalty Program Specialist: Design, Implementation, and Future Trends

    Online Training Academy
    Level 3 | CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    This course matters because strong customer loyalty can be the difference between a business that survives and one that thrives — and well‑designed loyalty programs are at the heart of that success. In Loyalty Program Specialist: Design, Implementation, and Future Trends , you’l …
    £15

  • Recognising Your Value Training Level 3

    Janets
    Super Saver Deal | Advanced & Engaging Study Materials | Instant Access | 24/7 Tutor Support | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    A sense of direction can fade when personal value is not fully realised or aligned with changing environments. Efforts may feel disconnected, decisions uncertain, and growth inconsistent when deeper purpose is unclear. Without a strong awareness of evolving value, it becomes diff …
    £19

  • Become a Master of Client Management - CPD Certified

    Academy for Health & Fitness
    CPD Certified | Free PDF Certificate | Tutor Support | Instant & Lifetime Access
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ►►► Become a Master of Client Management Admission Gifts â—„â—„â—„ ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ Strong client relationships are no longer a luxury; they’re a necessity. As reports sugges …
    £15

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 199 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 22%
    £15 £19.25

  • Recognising Your Value Training Level 3

    SkillWise
    Free PDF Certificate | Instant Access | 10 CPD Points | Lifetime Access
    • Online
    • 0.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Real leadership begins with meaning — knowing why you work, how you contribute, and how to help others do the same. This Level 3 programme advances your capability to align personal purpose with organisational goals, sustain motivation over time, and advocate for value-led cultur …
    £21

  • Recognising Your Value Training Level 2

    SkillWise
    Free PDF Certificate | Instant Access | 10 CPD Points | Lifetime Access
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Real career momentum starts when you understand your strengths, purpose, and impact. This Level 2 programme gives you practical tools to recognise what you love, what you’re good at, what the world needs, and what you can be paid for — and to turn those insights into clear goals …
    £21

  • Customer Success Manager

    Training Express Ltd
    CPD Certified | Free PDF Certificate, Free Life Coaching Course | Free Retake Exam | Lifetime Access
    • 50 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    [Updated 2025] Are you a natural problem-solver with a passion for helping others? If so, a career as a Customer Success Manager may be the perfect fit for you. But before launching your dynamic career in these relevant fields acquire the necessary skills from our comprehensive C …
    £15
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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