CRM courses

CRM: An Introduction to Customer Relationship Management

Study method

Online, self-paced

Duration

4 Hours, Part-time

As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This course sorts through a myriad of information and brings you the basics you need to make a decision about the need...

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CRM: Salesforce Masterclass

Study method

Online, self-paced

Duration

15 Hours, Part-time/Full-time

62 lectures with 7.5 hours of video content to help you master SalesforceLearn to become a salesforce master with detailed sections concerning Administration, Security, Analytics and ProgrammingMaster Salesforce Administrator and Development, developing your CRM skills to a comprehensive &...

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CRM - Customer Relationship Management Course - CPD Accredited

Study method

Online, self-paced

Duration

60 Hours

The online CRM Course from Oplex Careers has been designed to provide learners with an insight into key skills and practices related to Customer Relationship Management (CRM). From discussing the importance of CRM, to planning and strategy for an effective CRM approach, this course will discuss...

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Study method

Online, self-paced

Duration

7 Hours

In this course you will learn how to use Salesforce CRM Tool to efficiently execute Customer Relationship related Tasks and Projects and increase overall business productivity and output.This course is for Business Administration Students and Corporate Employees who want to learn about Customer...

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Microsoft Dynamics CRM 2016 Installation & Configuration Mastery + CRM Introduction Course

Study method

Online, self-paced

Duration

Part-time

Microsoft Dynamics CRM (Microsoft Dynamics 365) is the fastest growing Customer Relationship Management Solution in the Market today! This course makes you an expert at Microsoft Dynamics CRM 2016 Installation & Configuration, so you can appear for the Microsoft Certification and install...

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Building a Marketing Plan and Sales Strategy

Study method

Online, self-paced

Duration

10 Hours

A marketing plan is a blueprint or a complete document which sketches out the business advertising and marketing efforts for coming year and expresses the business activities for accomplishing particular marketing goals within a set time frame. Marketing plan is a kind of road map which provides gu...

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Microsoft Dynamics CRM 2016 Customization & Configuration Mastery Course

Study method

Online, self-paced

Duration

Part-time

Microsoft Dynamics CRM (Microsoft Dynamics 365) is the fastest growing Customer Relationship Management Solution in the Market today! This course makes you an expert at Microsoft Dynamics CRM 2016 Customization and Configuration, so you can appear for the Microsoft Certification and customize...

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Microsoft Dynamics CRM 2016 Functional Mastery (Sales, Marketing & Service)

Study method

Online, self-paced

Duration

Part-time

Microsoft Dynamics CRM is the fastest growing Customer Relationship Management Solution in the Market today! This course makes you an expert at Microsoft Dynamics CRM 2016 Sales, Marketing & Customer Service modules, so you can appear for the Microsoft Certification and implement projects...

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Real Estate Marketing Diploma

Study method

Online, self-paced

Duration

40 Hours

The Real Estate Marketing Diploma program is a must for those looking ahead to a career in the sector of real estate sales and marketing or agents who wish to thrive and survive in today's highly competitive real estate market. This course will introduce and review all aspects of successful real e...

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Study method

Online, self-paced

Duration

8 Hours

Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training.Looking for a better way to manage and grow your business...

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Study method

Online, self-paced

Edureka's CRM Salesforce for Beginners course will introduce attendees to the concepts of CRM and the application of CRM to business operations.The course will explain Cloud Computing as a concept and explain the aspects related to SaaS and PaaS. Attendees will be introduced to Salesforce system...

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Marketing: Coaches - Branding & Marketing

Study method

Online, self-paced

Duration

3 Hours

1.5 hours of videos on how to create great marketing and sales copy, with supporting PDFs on copywriting activities.Learn how to effectively express your message, and show your clients your value as an entrepreneur.Discover tips and tricks for writing better copy that converts to more website sale...

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Online Marketing Diploma

Study method

Online, self-paced

Duration

40 Hours

The Online Marketing Diploma is designed to ensure that you are a complete Digital Marketer. You will learn digital marketing and be industry ready to qualify for quality digital marketing team, or execute your own digital marketing campaigns. You will acquire requisite skill in digital marketing,...

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Public Relations Course

Study method

Online, self-paced

Duration

80 Hours

Public Relations course ,a series of three in-depth modules gradually outline the contemporary PR profession, along with its role and importance in a modern business setting.Public Relations course , You will learn exactly what it is that the PR manager does, why comprehensive PR planning is of suc...

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8911, Installation and Deployment in Microsoft Dynamics CRM 4.0

Study method

Classroom

Location

Sheffield, South Yorkshire and 12 other locations

Duration

2 Days, Part-time

Module 1: Microsoft Dynamics CRM Components Microsoft Dynamics CRM Components. Microsoft Dynamics CRM Server. Microsoft Dynamics CRM for Microsoft Office Outlook. Microsoft Dynamics CRM E-mail Router. Microsoft SQL Server 2005. Active Directory. Internet Information Systems. Module 2: Planning...

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80296, Microsoft Dynamics CRM 2011 Installation and Deployment

Study method

Classroom

Location

Sheffield, South Yorkshire and 12 other locations

Duration

2 Days, Part-time

Module 1: Microsoft Dynamics CRM Components Microsoft Dynamics CRM ComponentsMicrosoft Dynamics CRM ServerMicrosoft Dynamics CRM for Office OutlookMicrosoft Dynamics CRM E-mail RouterMicrosoft SQL Server 2008Microsoft Dynamics CRM Reporting ExtensionsMicrosoft Dynamics CRM Language PacksMicrosoft...

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80539, Installation and Deployment in Microsoft Dynamics CRM 2013

Study method

Classroom

Location

Sheffield, South Yorkshire and 12 other locations

Duration

2 Days, Part-time

Module 1: System Requirement and Required TechnologiesMicrosoft Dynamics CRM OfferingsOn-Premises Licensing ModelOnline Licensing ModelSupporting TechnologiesMicrosoft Dynamics CRM ServerAccessing Microsoft Dynamics CRMMicrosoft Dynamics CRM for Office OutlookManaging EmailsMicrosoft Dynamics CRM...

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8913, Applications in Microsoft Dynamics CRM 4.0

Study method

Classroom

Location

Nottingham, Nottinghamshire and 12 other locations

Duration

3 Days, Part-time

Module 1: Introduction to Microsoft Dynamics CRM Gaining a competitive advantage through CRM Microsoft Dynamics CRM Modules Microsoft Dynamics CRM Server and Client Options Balancing Usability and Reporting Microsoft Dynamics CRM User Interface Getting Help Multi-Language Support in Microsoft...

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Oracle Siebel CRM 8 Installation and Management

Study method

Online, self-paced

Book Description Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system...

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8912, Customization and Configuration in Microsoft Dynamics CRM 4.0

Study method

Classroom

Location

Nottingham, Nottinghamshire and 12 other locations

Duration

3 Days, Part-time

Module 1: Configuring Business Units Business Units Overview Maintaining Business Units Module 2: Configuring Security Microsoft Dynamics CRM Security Features Privileges Access Levels Security Roles Security Roles and Business Units Creating and Copying Security Roles Planning Considerations when...

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80002, Administration in Microsoft Dynamics CRM 4.0

Study method

Classroom

Location

Manchester, Lancashire and 12 other locations

Duration

2 Days, Part-time

: Configuring Users and Teams User management overview Microsoft Dynamics CRM User Management User Manager Wizard Team Management Module 4: Configuring System Settings Configure System Settings Configure Multi-Currency Exchange Rates Install Multilingual User Interface (MUI) Language Packs Enable and use...

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80542, Customization and Configuration in Microsoft Dynamics CRM 2013

Study method

Classroom

Location

Nottingham, Nottinghamshire and 12 other locations

Duration

3 Days, Part-time

Module 1: Introduction to Customizing Microsoft Dynamics CRM 2013 Customization or DevelopmentMicrosoft Dynamics CRM SolutionsIntroduction to Entity Customization Module 2: Building a Security Model in Microsoft Dynamics CRM 2013Lessons Introduction to Business UnitsOverview of Security RolesUser...

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80295, Extending Microsoft Dynamics CRM 2011

Study method

Classroom

Location

Leicester, Leicestershire and 12 other locations

Duration

3 Days, Part-time

• Using the RetrieveMultipleMethod• Handling WCF Faults Module 3: Querying Data and Executing Operations • Querying in Microsoft Dynamics CRM 2011• Query Expression• QueryByAttitude• LINQ Queries• FetchXML• Filtered Views• OData• Execute Method• Requests and Responses• Using the MetadataService Web...

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Salesforce CRM - The Definitive Admin Handbook - Fourth Edition

Study method

Online, self-paced

Book Description Salesforce CRM’s Winter ’17 release offers a host of new features for CRM designed to transform your sales and marketing requirements. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform...

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Oracle Siebel CRM 8 Developer's Handbook

Study method

Online, self-paced

Book Description Oracle's Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company's sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system...

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