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Intermediate CRM courses

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  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    Mid-Year Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Access to 3000+ Courses
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £449

  • Customer Relationship Management (CRM) Job Ready Programme with Career Guidance

    Academy for Health & Fitness
    Month End Sale! Job Ready Skills | Lifetime Access to 3000+ Courses | CV Support | Free Certificates | Expert Mentorship
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    "Kickstart your career as a CRM Executive and earn up to £45,000 per year!" In today's competitive job market, you need more than just knowledge—you need real-world abilities, industry insights, and readiness for your career. The Customer Relationship Management (CRM) Job Re …
    £449

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 413 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Updated in July 2025 Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), a …
    Save 9%
    £19 £21

  • CRM: Customer Relationship Management - CPD Certified

    Wise Campus
    Autumn Sale Offer | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector. Our CRM (Customer Relationship Management) provides an intro …
    £19

  • CRM: Customer Relationship Management - CPD Certified

    School of Health Care
    Autumn Offer | 3 Courses Bundle + 3 Free PDF Certificate | Lifetime Access | Instance Access | 24/7 Live Support
    • 12 students
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    Are you excited to start a job as front desh executive or the job which have direct interaction with customers? Then our comprehensive CRM Course (Customer Relationship Management) is perfect for you. This CRM Course delves into customer-centric strategies and emphasizing the use …
    £19

  • CRM: Customer Relationship Management - CPD Accredited

    Wise Campus
    Autumn Sale | Free Reed Provided Certificate | Lifetime Access | No Hidden Fees | 24/7 Tutor Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM Course (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector. Our provides an introduction to Customer Relationship …
    £19

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s business world, every interaction counts, and CRM (Customer Relationship Management) stands at the heart of building lasting connections. Organisations rely on CRM (Customer Relationship Management) not only to understand customer needs but also to anticipate them. By …
    £21

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Year-End Sale: 25 in 1 Career Bundle | 250 CPD Points| Free PDF & Hard Copy Certificate| Complete Career Guide 2025
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what makes a bus …
    £209

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Trending
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] Strong customer relationships are the key to business success, and this Customer Relationship Management (CRM) course gives you the skills to manage them effectively. You will learn how to build stra …
    Save 2%
    £19 £19.50

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Effective customer relationship management is of paramount importance in the UK. Research indicates that companies implementing Customer Relationship Management (CRM) strategies experience a substantial increase of 27% in customer retention rates. Moreover, businesses with high c …
    £24.99

  • CRM Project Management Level 3 Advanced Diploma

    Learningidol
    2025 Updated | Free PDF Certificate | 24/7 Support | No Hidden Fees | 100% Online | Cheapest Fees
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Master the art of managing customer-focused initiatives with the CRM Project Management Level 3 Advanced Diploma . Designed for professionals looking to lead successful CRM implementations, this course provides the essential skills, tools, and methodologies required to plan, exe …
    £19

  • Level 3 CRM and Customer Relationship Marketing Strategies

    Learner Ground
    Free PDF Certificate | Comprehensive PDF Course | For Teachers, Parents & Learners | Beginner to Advanced
    • New course!
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The Level 3 CRM and Customer Relationship Marketing Strategies course is designed to equip professionals with advanced skills in CRM and customer relationship management. This course explores how CRM strategies can transform customer interactions, drive loyalty, and boost b …
    £21.49

  • Customer Relationship Management: CRM Diploma - CPD Certified

    Skills Boost
    Special Offer | Free PDF Certificate | 100% Pass Rate | Money Back Guarantee | Lifetime Access | 24/7 Tutor Support
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Relationship Management: CRM Diploma [2025 Updated Course] 14 Day Money Back Guarantee Do you seek to learn new things on a constant basis in order to expand your knowledge and abilities? You can then try out this course. Enrol in this Customer Relationship Management: C …
    £19

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • CRM: Customer Relationship Management - CPD Accredited

    Skills Boost
    3 Premium Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | 100% Pass Rate
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    CRM: Customer Relationship Management [2025 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this CRM: Customer Relationship Management course Course 01: CRM: Customer Relationship Management Course 02: Customer Service Training Course 03: Retail Management Cour …
    £19

  • CRM: Customer Relationship Management - CPD Accredited Diploma

    Skill Up
    Free Digital Certificate | CPD Accredited | 10 CPD Points | Instant Access | Learner Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM: Customer Relationship Management*** Key Features from Skill Up: Updated 2025 CPD Accredited Free Digital Certificate Imagine increasing customer loyalty while reducing churn, all through smart strategies and effective systems. That’s the true power of Customer Relationsh …
    Save 9%
    £19 £21

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    £25

  • Customer Relationship Management

    Skills Boost
    CPD Accredited | Free PDF Certificate | 100% Pass Rate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Relationship Management [2025 Updated Course] 14 Day Money Back Guarantee The Customer Relationship Management (CRM) Course is designed to provide learners with a deep understanding of how to manage customer interactions, build long-lasting relationships, and drive bus …
    £19

  • CRM and Customer Relationship Marketing

    Tyne Academy
    Advanced Level | Free PDF Certificate Included | 24/7 Tutor Support Included | No Hidden Fees | Lifetime Access
    • New course!
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The CRM and Customer Relationship Marketing course is designed to introduce learners to the strategic importance of managing customer relationships in today’s competitive business environment. CRM and Customer Relationship Marketing focuses on how organisations attract, engag …
    £22.99

  • Customer Relationship Management (CRM), KYC & Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), K …
    Save 25%
    £75 £100

  • CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance

    Skill Up
    CPD Certified | Free Digital Certificate | Instant Access | 10 CPD Points | Learner Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance*** Key Features from Skill Up: Updated 2025 CPD Accredited Free Digital Certificate In today's competitive sales landscape, proficiency in CRM Software is essential for professionals …
    £21

  • CRM Project Management Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Enhance your project management skills with a focus on Customer Relationship Management (CRM) through the CRM Project Management Level 3 Advanced Diploma. This comprehensive course is tailored to provide you with a strong understanding of managing CRM projects efficiently—from in …
    £19

  • Level 5 Diploma in Customer Relationship Management (CRM)

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | Money Back Guarantee | 24/7 Tutor Support | 100% Pass Rate
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Diploma in Customer Relationship Management (CRM) [2025 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Diploma in Customer Relationship Management (CRM) Course Course 01: Level 5 Diploma in Customer Relationship Management (CRM) Course 02: …
    £19

  • CRM Manager Level 3 Advanced Diploma

    Course Line On Demand
    100% Online | 2025 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Build your expertise in customer relationship management with the CRM Manager Level 3 Advanced Diploma, a comprehensive course designed to develop the skills and knowledge essential for effective CRM leadership. This programme covers everything from CRM fundamentals and customer …
    £19

  • CRM Manager Level 3 Advanced Diploma

    Prime Course
    Free PDF Certificate | Updated 2025 | Online Learning | Honest Pricing | Real Support | Join Anytime
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    The CRM Manager Level 3 Advanced Diploma is a comprehensive online programme designed to equip learners with the strategic, technical, and leadership skills needed to thrive in modern customer relationship management roles. Delivered 100% online for maximum flexibility, it allows …
    £19

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    **18 FREE CPD Accredited Certificates Included** [Updated 2025] Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any ind …
    £100

  • Customer Relationship Management: CRM Training Level 3

    Thames College
    2 in 1 CPD Accredited Course | 2 Free PDF Certificates | Instant Certificate After Completion
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Relationship Management (CRM) is an essential discipline for businesses that aim to develop long-term, meaningful relationships with their customers. This course is designed to introduce learners to the key principles of CRM and demonstrate how these practices can drive …
    £21

  • Quality Management + Credit Control with Customer Relationship Management (CRM)

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | No Hidden Fees | Money Back Guarantee
    • Online
    • 8.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Quality Management + Credit Control with Customer Relationship Management (CRM) [2025 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Quality Management + Credit Control with Customer Relationship Management (CRM) course Course 01: ISO 9001:2015 Quality Mana …
    £19

  • CRM Manager Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Customer relationships drive business success, and this CRM Manager Training with Complete Career Guide equips you with the skills to lead CRM teams and strategies effectively. From people management to data-driven analysis, you will master how to improve customer engagement an …
    £25

  • Customer Relationship Management (CRM) with Customer Service & Conflict Management

    Training Edge
    4 in 1 Bundle | Free 4 PDF Certificate Included | Instant Access | 14 Day Money Back Guarantee | 100% Pass Rate
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Get instant access to your Customer Relationship Management (CRM) with Customer Service & Conflict Management Bundle course. Study online, track your progress, and learn new skills, from wherever you are. Latest Update 14-Day Money Back Guarantee 05 Courses Bundle CPD Accr …
    £19

  • CRM Manager Level 3 Advanced Diploma

    Learningidol
    2025 Updated | Free PDF Certificate | 24/7 Support | No Hidden Fees | 100% Online | Cheapest Fees
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Transform the way businesses connect with their customers through the CRM Manager Level 3 Advanced Diploma —a powerful, fully online training course tailored for future leaders in customer relationship management. As a CRM Manager , you'll drive growth, improve customer experie …
    £19
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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