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Intermediate CRM Cpd courses

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  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Popular
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    Save 24%
    £19 £25

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Popular
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Popular
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    Save 24%
    £19 £25

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 421 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Dilige …
    Save 9%
    £19 £21

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s business world, every interaction counts, and CRM (Customer Relationship Management) stands at the heart of building lasting connections. Organisations rely on CRM (Customer Relationship Management) not only to understand customer needs but also to anticipate them. By …
    £21

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] Strong customer relationships are the key to business success, and this Customer Relationship Management (CRM) course gives you the skills to manage them effectively. You will learn how to build stra …
    Save 2%
    £19 £19.50

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Effective customer relationship management is of paramount importance in the UK. Research indicates that companies implementing Customer Relationship Management (CRM) strategies experience a substantial increase of 27% in customer retention rates. Moreover, businesses with high c …
    £24.99

  • Customer Relationship Management: CRM - CPD Certified Training

    StudyHub
    Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • 14 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Having customers stick to your company is a blessing for your organisation. To achieve that, you must implement some techniques within your business that will enable you to maintain positive customer interaction and pleasure, along with protecting them from slipping through the g …
    Save 6%
    £29.99 £32

  • CRM: Customer Relationship Management - CPD Accredited

    Skill Up
    Free Digital Certificate | CPD Accredited | 10 CPD Points | Instant Access | Learner Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM: Customer Relationship Management*** Key Features from Skill Up: Updated 2026 CPD Accredited Free Digital Certificate Modern organisations thrive on lasting connections, and Customer Relationship Management sits at the centre of that success. This course introduces the pri …
    Save 9%
    £19 £21

  • CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance

    Skill Up
    CPD Certified | Free Digital Certificate | Instant Access | 10 CPD Points | Learner Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance*** Key Features from Skill Up: Updated 2026 CPD Accredited Free Digital Certificate Modern sales environments rely on accurate customer intelligence and organised relationship managemen …
    £21

  • Customer Relationship Management: CRM Training Level 3

    Thames College
    2 in 1 CPD Accredited Course | 2 Free PDF Certificates | Instant Certificate After Completion
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Customer Relationship Management (CRM) is an essential discipline for businesses that aim to develop long-term, meaningful relationships with their customers. This course is designed to introduce learners to the key principles of CRM and demonstrate how these practices can drive …
    £21

  • CRM Manager Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Customer relationships drive business success, and this CRM Manager Training with Complete Career Guide equips you with the skills to lead CRM teams and strategies effectively. From people management to data-driven analysis, you will master how to improve customer engagement an …
    £25

  • Certificate in Sales Management: Leadership, Strategy, and CRM

    Online Training Academy
    Level 3 | CPD approved | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 20 CPD Points
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Strong sales leadership drives business success — and this course helps you master it. The Certificate in Sales Management: Leadership, Strategy, and CRM gives you the essential skills to lead a sales team, build effective strategies, and manage customer relationships confident …
    £19

  • Customer Service, KYC, CDD & CRM

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Customer Service, KYC, CDD & CRM builds strong service, compliance, and relationship management skills. Therefore, it begins with customer service excellence and service culture principles. It develops empathy, clarity, and active listening skills. Moreover, it maps customer …
    £21

  • Performance Management with Ethical Practices & CRM

    Care Skills Centre
    6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Performance Management with Ethical Practices & CRM is a crucial process that aims to optimise employee performance, align individual goals with organisational objectives, and improve overall productivity. Implementing an effective WPM system can lead to numerous benefits for …
    £19.99

  • CRM - Customer Relationship Management

    Compliance Central
    CPD Certified Course | FREE PDF Certificate | Tutor Support | Lifetime Access | Free Exam & Assessment
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer l …
    £19.99

  • Customer Relationship Management: CRM - CPD Certified Training

    StudyHub
    Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • 14 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Having customers stick to your company is a blessing for your organisation. To achieve that, you must implement some techniques within your business that will enable you to maintain positive customer interaction and pleasure, along with protecting them from slipping through the g …
    Save 6%
    £29.99 £32

  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    Big Sale Event | CPD Accredited | Updated Module 2025 | FREE PDF Certificates + 1 FREE Course | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The comprehensive CRM course offers comprehensive knowledge on CRM fundamentals, innovative strategies, data analysis, deepening customer relationships, and handling customer complaints, ensuring comprehensive understanding of the future of CRM. After this Customer Relationship M …
    £21

  • Customer Relationships Management - CRM

    Training Express Ltd
    CPD Certified | Free HARDCOPY & PDF Certificate + Free PR, Negotiation Skills Courses
    • 34 students
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Customer Relationships Management - CRM Imagine being at the forefront of a business revolution, where your skills in Customer Relationship Management (CRM) become the driving forc …
    £19

  • CRM Ultimate Masterclass

    NextGen Learning
    CPD Certified > Flash Deal > Free PDF Certificate > Lifetime Access > Free Assessment > 24x7 Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the full potential of customer relationship management with this CPD Certified CRM Ultimate Masterclass Course, available as a Flash Deal with a Free PDF Certificate, Lifetime Access, Free Assessment, and 24x7 Tutor Support. This course offers a comprehensive theoretical e …
    £19.99

  • Customer Relationship Management (CRM)

    Imperial Academy
    Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
    • Online
    • 360 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    In today’s competitive business landscape, effective Customer Relationship Management (CRM) is crucial for building loyalty, increasing sales, and delivering exceptional customer experiences. UK companies across sectors are investing heavily in CRM technologies and strategies to …
    £19

  • CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle

    Training Express Ltd
    3 Courses Bundle - CPD Certified - Free Certificates - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    This CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle provides you with the required knowledge and skills to achieve a rewarding career in a rapidly growing industry. By enrolling today, you can take your knowledge to a whole new level and quickly reap the …
    £41

  • CRM: Customer Relationship Management course - CPD Certified

    Inspire London College Ltd
    CRM - Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    CRM - Customer Realationship Management Course This is An Introduction to Customer Relationship Management Course. CRM (Customer Relationship Management) is one of the modern organisations' primary functions and managerial activities. Most organisations are entirely focused on t …
    £19

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    In today's fast-paced business world, professionals in Customer Relationship Management (CRM) and phone-based customer service play a pivotal role in driving customer satisfaction and loyalty. The UK job market reflects a growing demand for these skills, with a notable incre …
    £250

  • Level 3 & 4 CRM (Customer Relationship Management)

    Imperial Academy
    Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
    • Online
    • 153 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    Customer Relationship Management (CRM) is a cornerstone of business success in today’s competitive marketplace, where retaining loyal customers is just as important as acquiring new ones. With over 91% of companies using CRM systems to streamline customer engagement, manage data, …
    £100

  • Customer Relationship Management Data Analysis: Extracting Insights for Success

    Training Express Ltd
    CPD Accredited | Free PDF & Hardcopy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Engage in the rewarding realm of Customer Relationship Management Data Analysis, where the fusion of data and relationship building can translate into hefty annual earnings, reaching heights of £55,000 in the UK. Dive deep into CRM theories, uncovering powerful insights that …
    £19

  • CRM - CPD Accredited

    Apex Learning
    Flash Sale | 11-in-1 Exclusive Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to …
    Save 16%
    £49 £59

  • Customer Relationship Management (CRM), KYC & Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), K …
    Save 25%
    £75 £100
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and PR. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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