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Performance Management with Ethical Practices & CRM

6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access

Provided by Care Skills Centre

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online, On Demand What's this?
Duration
1.7 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • CPD Quality Standard Hardcopy Certificate - Free
  • CPDQS PDF Certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Performance Management with Ethical Practices & CRM is a crucial process that aims to optimise employee performance, align individual goals with organisational objectives, and improve overall productivity. Implementing an effective WPM system can lead to numerous benefits for organisations. Here are some statistics to demonstrate the significance of Workplace Performance Management:

  1. Employee Engagement: According to a Gallup study, organisations with high employee engagement outperform those with low engagement by 202%. Engaged employees are more likely to be committed, motivated, and productive, which directly impacts organisational success.
  2. Enhanced Retention and Decision Making: Effective WPM boosts employee retention by 60% and increases the likelihood of market leadership by 50%, improving satisfaction, reducing turnover costs, and enabling data-driven resource allocation.
  3. Boosted Productivity and Alignment: Formalised performance management systems result in a 12% productivity increase and better alignment (95%) with company priorities, improving overall efficiency and success.
  4. Revenue Growth: A study by the Hackett Group found that organisations with mature performance management systems experienced 40% higher revenue growth compared to organisations without such systems in place.

These statistics demonstrate that implementing a robust Workplace Performance Management system can significantly improve employee engagement, retention, productivity, alignment with organisational goals, revenue growth, and overall decision-making. Ultimately, an effective WPM system contributes to a healthier, more productive, and successful organisation.

So if you are looking to achieve all that, then take this course and train yourself or your employees with the comprehensive online training.

Certificates

CPD Quality Standard Hardcopy Certificate

Hard copy certificate - Included

CPDQS PDF Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

7
sections
7
lectures
1h 40m
total

Course media

Description

Learning Outcomes:

  1. Analyse factors influencing workplace motivation.
  2. Evaluate ethical practices and customer relationship management.
  3. Understand effective workplace management principles.
  4. Explore approaches for workforce development.
  5. Apply motivational methods to enhance performance.
  6. Develop strategies to promote high-performance levels.
  7. Assess the impact of motivation on team dynamics.
  8. Implement performance management techniques in various contexts.

Certification:

Upon completion of the course, you will receive a digital certificate free of charge.

Who is this course for?

This course is specifically designed for managers who are looking to enhance their team's performance and create a more productive working environment. Human resources professionals will find the course valuable for understanding and implementing effective workplace performance management strategies that boost employee engagement, satisfaction, and retention. Organisational development specialists seeking to align individual goals with overall company objectives can greatly benefit from the course content, which focuses on ethical practices and customer relationship management.

Team leaders who aim to drive increased productivity within their teams will find the course beneficial for learning and applying motivational methods and performance management techniques. Business owners focused on growth can utilise the course to develop and implement strategies that promote high-performance levels across their organisations. Lastly, professionals with a keen interest in workforce development will find the course instrumental in expanding their knowledge and skill set in the realm of performance management, employee motivation, and team dynamics.

Career path

  • HR Manager - £35-55k/year.
  • Organisational Development Consultant - £40-70k/year.
  • Operations Manager - £30-55k/year.
  • Team Leader - £25-40k/year.
  • Employee Engagement Specialist - £30-50k/year.
  • Training and Development Manager - £30-55k/year.
  • Performance Improvement Consultant - £40-70k/year.
  • Talent Management Specialist - £35-60k/year.

Questions and answers

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Provider

Care Skills Centre

Welcome to Care Skills Centre, your one-stop destination for premium health and social care courses. Our goal is to provide comprehensive training to both individuals and teams, empowering them to excel in the ever-evolving care industry.

As an industry leader, we take pride in offering a wide range of Ofqual Regulated, CPD Certified, and Endorsed Health Care courses that meet the highest quality standards. Our expert team constantly updates course materials to ensure that they are relevant, engaging, and in line with the latest industry practices and guidelines.

Our Speciality:

  • Comprehensive Course Catalogue: Our extensive range of courses covers a wide array of topics related to health and social care, including elder care, disability support, mental health, child protection, first aid, infection control, and more.

  • Customised Training Programs: We work closely with organisations to develop tailored training programs that cater to their specific needs and requirements, ensuring maximum impact and employee engagement.

  • Continuing Professional Development (CPD) Credits: Our courses are accredited by renowned bodies, enabling professionals to earn CPD credits and maintain their licenses and certifications.

  • Flexible Scheduling: At Care Skills Centre, we understand that flexibility is key. That's why we've designed our easy-to-use online learning portal with you in mind. Accessible 24/7 from any device, to learn at your own pace from the comfort of your home or workplace.

  • Dedicated Support: Our dedicated support team is available to assist learners and organisations with any queries or concerns, ensuring a seamless learning experience.
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FAQs

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