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Performance Management with Ethical Practices & CRM cover image

Performance Management with Ethical Practices & CRM
Care Skills Centre

6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
1.7 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • CPD Quality Standard Hardcopy Certificate - Free
  • CPDQS PDF Certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Performance Management with Ethical Practices & CRM is a crucial process that aims to optimise employee performance, align individual goals with organisational objectives, and improve overall productivity. Implementing an effective WPM system can lead to numerous benefits for organisations. Here are some statistics to demonstrate the significance of Workplace Performance Management:

  1. Employee Engagement: According to a Gallup study, organisations with high employee engagement outperform those with low engagement by 202%. Engaged employees are more likely to be committed, motivated, and productive, which directly impacts organisational success.
  2. Enhanced Retention and Decision Making: Effective WPM boosts employee retention by 60% and increases the likelihood of market leadership by 50%, improving satisfaction, reducing turnover costs, and enabling data-driven resource allocation.
  3. Boosted Productivity and Alignment: Formalised performance management systems result in a 12% productivity increase and better alignment (95%) with company priorities, improving overall efficiency and success.
  4. Revenue Growth: A study by the Hackett Group found that organisations with mature performance management systems experienced 40% higher revenue growth compared to organisations without such systems in place.

These statistics demonstrate that implementing a robust Workplace Performance Management system can significantly improve employee engagement, retention, productivity, alignment with organisational goals, revenue growth, and overall decision-making. Ultimately, an effective WPM system contributes to a healthier, more productive, and successful organisation.

So if you are looking to achieve all that, then take this course and train yourself or your employees with the comprehensive online training.

Certificates

CPD Quality Standard Hardcopy Certificate

Hard copy certificate - Included

CPDQS PDF Certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

7
sections
7
lectures
1h 40m
total

Course media

Description

Learning Outcomes:

  1. Analyse factors influencing workplace motivation.
  2. Evaluate ethical practices and customer relationship management.
  3. Understand effective workplace management principles.
  4. Explore approaches for workforce development.
  5. Apply motivational methods to enhance performance.
  6. Develop strategies to promote high-performance levels.
  7. Assess the impact of motivation on team dynamics.
  8. Implement performance management techniques in various contexts.

Certification:

Upon completion of the course, you will receive a digital certificate free of charge.

Who is this course for?

This course is specifically designed for managers who are looking to enhance their team's performance and create a more productive working environment. Human resources professionals will find the course valuable for understanding and implementing effective workplace performance management strategies that boost employee engagement, satisfaction, and retention. Organisational development specialists seeking to align individual goals with overall company objectives can greatly benefit from the course content, which focuses on ethical practices and customer relationship management.

Team leaders who aim to drive increased productivity within their teams will find the course beneficial for learning and applying motivational methods and performance management techniques. Business owners focused on growth can utilise the course to develop and implement strategies that promote high-performance levels across their organisations. Lastly, professionals with a keen interest in workforce development will find the course instrumental in expanding their knowledge and skill set in the realm of performance management, employee motivation, and team dynamics.

Career path

  • HR Manager - £35-55k/year.
  • Organisational Development Consultant - £40-70k/year.
  • Operations Manager - £30-55k/year.
  • Team Leader - £25-40k/year.
  • Employee Engagement Specialist - £30-50k/year.
  • Training and Development Manager - £30-55k/year.
  • Performance Improvement Consultant - £40-70k/year.
  • Talent Management Specialist - £35-60k/year.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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