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  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 242 students
    • Online
    • 3.9 hours · Self-paced
    • Tutor support
    Great service
    Highly rated
    Popular
    Numerous businesses struggle to stay afloat in the global market, even with great products. The critical difference often lies in their customer service. A staggering 83% of consumers feel undervalued by brands despite showing loyalty, whereas poor customer service is estimated …
    Save 23%
    £15 £19.50

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 433 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Dilige …
    Save 28%
    £15 £21

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 433 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Dilige …
    Save 28%
    £15 £21

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s business world, every interaction counts, and CRM (Customer Relationship Management) stands at the heart of building lasting connections. Organisations rely on CRM (Customer Relationship Management) not only to understand customer needs but also to anticipate them. By …
    Save 24%
    £15 £19.99

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | Lifetime Access | 10 CPD Points
    • 20 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in 2026 Strong customer relationships are the key to business success, and this Customer Relationship Management (CRM) course gives you the skills to manage them effectively. You will learn how to build strategies, analyse customer data, and handle complaints with confi …
    Save 23%
    £15 £19.50

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Effective customer relationship management is of paramount importance in the UK. Research indicates that companies implementing Customer Relationship Management (CRM) strategies experience a substantial increase of 27% in customer retention rates. Moreover, businesses with high c …
    Save 39%
    £15 £24.99

  • CRM Administrator Training for Different Industries

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2026 Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operati …
    Save 40%
    £15 £25

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Relationship Management

    Skills Boost
    Special Offer | Free PDF Certificate | Lifetime Access | 100% Pass Rate | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 1.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Customer Relationship Management [2026 Updated Course] 14 Day Money Back Guarantee The Customer Relationship Management (CRM) Course is designed to provide learners with a deep understanding of how to manage customer interactions, build long-lasting relationships, and drive bus …
    Save 21%
    £15 £19

  • Level 5 Customer Relationship Management (CRM)

    Skills Boost
    Special Offer | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Customer Relationship Management (CRM) Course Course 01: Level 5 Customer Relationship Management (CRM) Course 02: Customer Service Training Course …
    Save 21%
    £15 £19

  • Account Management & CRM Training - CPD Certified

    StudyHub
    Flash Sale : Up to 98% Off | 3 in 1 Exclusive Bundle | 100% Pass Rate | UKRLP Registered Provider | Lifetime Access
    • 66 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Enhance your theoretical understanding of account management and customer relationship principles with this focused 3-in-1 CPD Certified bundle. Designed to provide a comprehensive academic foundation, this programme covers the essential concepts of key account management, advanc …
    Save 50%
    £15.99 £32

  • Level 5 Compliance Management + CRM with HR Management

    Skills Boost
    Special Offer | 4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Compliance Management + CRM with HR Management [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Compliance Management + CRM with HR Management Course Course 01: Level 5 Compliance Management Course Course 02: Compliance Management Train …
    Save 21%
    £15 £19

  • Certificate in Sales Management: Leadership, Strategy, and CRM

    Online Training Academy
    Level 3 | CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Strong sales leadership drives business success — and this course helps you master it. The Certificate in Sales Management: Leadership, Strategy, and CRM gives you the essential skills to lead a sales team, build effective strategies, and manage customer relationships confident …
    Save 21%
    £15 £19

  • CRM Administrator Training for Different Industries

    Online Training Academy
    CPD approved | Lifetime Access | No Hidden Fees | 10 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2026 Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operati …
    Save 40%
    £15 £25

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    Learnera
    Updated On: October 2026 | CPD Certified | 30+ Trending Topics | Free Certificate | Tutor Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Get The Ultimate Learning Opportunity From LEARNERA! ENROL NOW!! ## Last Updated On: October 2026 | 5 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know the global travel and tourism industry supports hundreds of …
    Save 3%
    £15 £15.50

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Sales Training: Telesales, Telemarketing, CRM & Sales Management

    Academy for Health & Fitness
    Updated 2026 | 5-in-1 Bundle | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • 25 students
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ A single sales call can begin with a cold lead and end with a long-term customer relationship. In fast-moving …
    Save 61%
    £15 £39

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    7 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 32 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Trending
    **What's New?** ➥ Latest Update (September 2026) ➥ 16 Topics Added ➥ 07 Course Bundle ➥ Budget-friendly ➥ Free MCQ Based Assessment with Unlimited Retake Exam Advance your workplace knowledge with Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business . Learn esse …
    Save 23%
    £15 £19.50

  • Level 2 & 3 Training in Customer Service with Communication Skills & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 242 students
    • Online
    • 3.9 hours · Self-paced
    • Tutor support
    Great service
    Highly rated
    Popular
    Numerous businesses struggle to stay afloat in the global market, even with great products. The critical difference often lies in their customer service. A staggering 83% of consumers feel undervalued by brands despite showing loyalty, whereas poor customer service is estimated …
    Save 23%
    £15 £19.50

  • Sales Training: Telesales, Telemarketing, CRM & Sales Management

    Academy for Health & Fitness
    Updated 2026 | 5-in-1 Bundle | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • 25 students
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    Start Learning Today and Boost Your Skills ★★ FREE CPD Accredited PDF Certificate | PDF Transcript | FREE Student ID | Assessment | Lifetime Access | Enrolment Letter ★★ A single sales call can begin with a cold lead and end with a long-term customer relationship. In fast-moving …
    Save 61%
    £15 £39

  • Level 1 Training in an Introduction to Customer Service

    Royal Open College
    18 Lessons (150+ Topics) Exclusive Bundle | Free PDF + Hardcopy Certificate | Lifetime Access
    • Online
    • 3.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ★ Free PDF and Hardcopy Certificates | Industry-Recognised Credential | Assessment | Unlimited Retake Exam | Tutor Support | Instant Access ★ With customer service skills in high demand across the UK, this training opens doors to a wide range of opportunities. Entry-level custome …
    Save 45%
    £59 £109

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5

    Training Tale
    07 Courses Mega Bundle | Free PDF Certificates | No Hidden Fees | Lifetime Access | 24/7 Live Support
    • 34 students
    • Online
    • 11.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Have you any interest in helping people to select their desired destination within a handsome budget, transport and other staffs? Then you must take our travel agent training for learning about this field. This …
    Save 47%
    £21 £40

  • Level 4 Customer Service, Customer Relationship Management (CRM) & Sales Training Bundle

    Learndrive
    4 -in-1 Complete Package | Deal with Difficult Customer | CRM Training | Mindfulness and Empathy | Sales Mastery
    • Online
    • 2.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Master the skills needed to deliver exceptional Customer Service and build stronger customer relationships with this comprehensive training bundle. Designed for professionals across multiple industries, this course develops practical expertise in customer handling, complaint reso …
    Save 6%
    £15 £16

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 216 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 22%
    £15 £19.25

  • Level 3 Certificate in Risk Management with GDPR, CRM & Cyber security

    High Skills Training
    *Summer Sale* Worth £75 | 3 in 1 Course| PDF Certificate | Expert tutor support | 14 day money back guarantee
    • Online
    • 2.3 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    1,500+ Positive Learner Reviews Level 3 Certificate in Risk Management with GDPR & Cyber Security The Level 3 Certificate in Risk Management with GDPR & Cyber Security from HighSkills Training equips professionals with the knowledge and practical skills to protect organis …
    Save 21%
    £15 £19

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    Learnera
    Updated On: October 2026 | CPD Certified | 30+ Trending Topics | Free Certificate | Tutor Support
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Get The Ultimate Learning Opportunity From LEARNERA! ENROL NOW!! ## Last Updated On: October 2026 | 5 Trending Topics Included | CPD Accredited | Industry Standard Curriculum | Flexible Online Learning ## Did you know the global travel and tourism industry supports hundreds of …
    Save 3%
    £15 £15.50

  • Customer Service, Travel Agent & Hospitality Management Level 5

    Wise Campus
    Autumn Sale | Additional Gift 2 Courses | Video based Course + MCQ Exam | Lifetime Access | 24/7 Live Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Start your journey as a Results-driven and passionate professional! - To build a successful career, enrol in our Level 2 Customer Service course. Are you interested in beginning a career in Customer Service? Are you interested in gaining the information and abilities necessary fo …
    Save 21%
    £15 £19

  • Business Development & Business Management Level 3 with Sales & Marketing

    Learnera
    8 Courses in 1 Bundle (100+ Topics) | Free Certificate + Exam | 2026 Updated & CPD Certified | Expert Tutor Support
    • 20 students
    • Online
    • 4.8 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Popular
    Trending
    Latest Update (October 2026) Struggling to convert leads into loyal B2B clients? You're not alone! "Nice And Easy Course" - SABA KHALDOUN GHALEB ALMAJALI "An in-depth dive focused on all key points of business development. I found this very helpful." - Khaled Phillips These ar …
    Save 23%
    £15 £19.50

  • Commercial Management Training

    Online Training Academy
    Holiday Offer | Lifetime Access | 10 CPD Points
    • Online
    • 4.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated in January 2026 In the fast-paced world of business, effective commercial management is crucial for driving success and ensuring sustainable growth. Our Commercial Management Training course is meticulously designed to equip you with the essential skills and knowledge to …
    Save 23%
    £15 £19.50

  • Level 2 & 3 Certificate in Customer Service with Communication & Conflict Management

    Training Express Ltd
    31 Topics Included! | Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed | Lifetime Access
    • 884 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    [Updated 2026] The Customer Service Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail or sales environment, who are looking to deve …
    Save 28%
    £15 £21

  • Sales & Selling Management

    Knowledge Gate
    Get Your Certificate Within A Day! 10 Video Lesson> Instant Access> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Journey through the world of sales, where every pitch is an art and every negotiation, a dance. Unlock the mysteries behind customer choices and brand allure. Dive into a transformative experience, crafting tales of success, one sale at a time. Embark on a comprehensive explorati …
    Save 24%
    £15 £19.99
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, Business Marketing and PR. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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