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In-company Conflict management courses

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  • Conflict Management in the Workplace

    AHR Consultants
    Exploring the causes of conflict and giving practical tools to help resolve it.
    • Onsite
    • 3 hours · Full-time
    • 3 CPD points
    • Tutor support
    Great service
    ...and promptly resolve any conflict arising within your teams to prevent things from escalating to crisis point. This Conflict Management course explores the various causes of conflict within the workplace and gives practical tools to help resolve conflict in a positive and productive …
    Enquire for pricing

  • Customer Service Conflict Resolution

    Hodos Training
    Classroom course to help you turning conflict into opportunities for customer satisfaction and loyalty.
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...listening to build rapport and resolve conflicts with customers. To help participants develop practical strategies and tools to handle and resolve customer conflicts in an assertive, professional and timely manner Course details: Reflecting on conflict: review of your own past experiences …
    £1,410

  • Managing Conflict - In House

    Combined Minds Ltd
    On-site course delivery for up to 10 attendees. Virtual course for up to 15. Materials and Tutor support.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...whole. Learning Outcomes What is conflict? How to identify signs and triggers of conflict. Barriers to resolving conflict. How conflict manifests. Ways to manage conflict. Resolutions to conflict. This course is suitable for all levels of management and leadership the business. The …
    £750

  • Conflict Handling Skills

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 8 hours · Full-time
    • Tutor support
    ...appreciate how conflict occurs, whilst reviewing their own experiences. How to spot conflict – Looking for the tell-tale signs and the more predictable behaviours inherent with conflict. Why conflict can be difficult to resolve – A look at the behavioural aspect of conflict. How our desires …
    £780

  • Managing difficult people Professional Training Course

    Reed Business School
    Managing difficult people
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    ...to handle emotion Achieve effective results through continual performance management Understand the legal issues surrounding performance management for difficult people Be aware of ulterior motives for conflict Know when to involve Hr Uncover inspirational approaches to managing difficult …
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  • Discipline in the Workplace

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 8 hours · Full-time
    • Tutor support
    The content of course is suitable for anyone that is required to deal with disciplinary procedures at work. The training will break down the various elements of the processes from informal to formal right through to appeals and will provide clear guidelines on how to approach …
    £780

  • Management Skills for the Senior PA Professional Training Course

    Reed Business School
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    ...Principles of effective management • Evaluating how senior administration staff enable the organisation to achieve its goals • Assessing the knowledge, skills and personal attributes required for effective management • Self evaluation against management best practice • Selecting …
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  • Anger Management Professional Training Course

    Reed Business School
    Anger Management Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...communication, conflict resolution, and assertiveness skills. Developing a personalized anger management plan. This training is suitable for individuals seeking to better understand and manage their anger, as well as those in professions where emotional regulation and conflict resolution …
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  • Conflict Resolution - Professional Training Course

    Reed Business School
    A professional training course for groups of four or more, delivered in your offices, virtually or at an external venue.
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...THIS COURSE? What is conflict and why does it happen? Define conflict and outline its positive and negative aspects Identify the causes of conflict Spot the symptoms that indicate conflict is brewing Outline the reasons why conflict should be addressed Conflict in teams and organisations …
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  • The 5 Day Management Programme Professional Training Course

    Reed Business School
    The 5 Day Management Programme Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...covers a wide range of management topics, enabling participants to enhance their management capabilities and contribute to their organisations' success. Topics Covered in the Programme: Day 1: Understanding Management Fundamentals Introduction to Management: The role and responsibilities …
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  • Business Management Training Course (On-Site, Instructor-Led)

    KEYS TRAINING
    Gain essential business management skills with expert-led on-site training, tailored to your team’s needs.
    • New course!
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...Performance Management and Motivation Setting objectives and monitoring performance Conducting motivating performance reviews Long-term engagement strategies Managing Change and Conflict Leading through change Conflict resolution techniques Building team resilience Time Management and Prioritisation …
    £775

  • Lean Six Sigma Black Belt (On-site)

    Acudemy
    Accredited & Experienced Trainer
    • Onsite
    • 5 days · Full-time
    • Professional certification
    • Tutor support
    Great service
    ...Design of Experiments 2k full factorial designs Optimisation Plots Blocking Organizational Change Management Managing Successful Project Teams Decision-Making Approaches Conflict Management The course is compliant with ISO 18404 standards. Business Professionals in both Service Industries …
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  • Effective Office Management

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • Onsite
    • 2 days · Full-time
    • Tutor support
    ...and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives. WHAT TOPICS ARE COVERED ON THIS COURSE? Understanding the role and responsibilities of an office manager Working with others effectively Using …
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  • Performance Management

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...performance management is creating a strategic advantage in the marketplace. Topics covered: What is Performance Management? – Developing an understanding of what Performance Management is and how we embed it into the culture of the organisation. The Performance Management Cycle …
    £780

  • People and Team Management Professional Training Course

    Reed Business School
    A professional training course for groups of four or more, delivered in your offices, virtually or at an external venue.
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    ...core management skills, along with a personal skills audit Exploration of Situational Leadership styles and how these tie in with the personal skills audit Introduction to the Performance Management Cycle and exploring the positive impact of effective performance management Developing …
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  • People and Team Management

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • Onsite
    • 2 days · Full-time
    • Tutor support
    ...and teams is a big responsibility. As a manager it can be a real challenge to ensure that a team achieves its objectives whilst recognising and supporting the needs of the individuals within it. This is where this People and Team Management course can help. It offers the training …
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  • Stress Management for Managers

    Inovra Group Ltd
    On-Site course delivery for up to 10 attendees, with study materials and tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    This one day stress management course has been developed to help attendees identify the causes and effects of stress and to assist them in developing the skills required to manage stress in their own life. The word ‘stress’ is used to describe the physical and/or …
    £780

  • Customer Service Excellence Training Course

    Reed Business School
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Personalization in customer interactions. Problem Resolution and Conflict Management: Techniques for resolving customer issues efficiently. Turning challenges into opportunities for customer satisfaction. Managing conflicts with a customer-focused approach. Product and Service Knowledge: …
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  • Managing Performance

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 8 hours · Full-time
    • Tutor support
    ...future performance management of their teams. Topics covered: The Importance of Managing Performance – Establishing the key elements to a managing performance approach, why this is important and the benefits it can have for a manager. Making Performance Management Work – Changing …
    £780

  • Effective Leadership - In House

    Combined Minds Ltd
    One-Day Effective Leadership CPD with Professional Mentoring Sessions. Starting at £1200 for 5 candidates.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...between Leadership and Management Leadership Communication Good Delegation Leadership and Employee motivation. Giving Feedback to employees Dealing with conflict and difficult employees This 1-day course is aimed at the development of individuals in a Management and Leadership role who …
    £1,200

  • Effective Leadership - CPD Certified

    Combined Minds Ltd
    One-Day Effective Leadership CPD with Professional Mentoring Sessions. Starting at £1200 for 5 candidates.
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    ...Leadership and Management Leadership Communication Good Delegation Leadership and Employee motivation. Giving Feedback to employees Dealing with conflict and difficult employees This 1-day Effective Leadership course is aimed at the development of individuals in a Management and Leadership …
    £1,200

  • How To Conduct An Appraisal

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...essential course for anyone in a people management role who wants to obtain positive outcomes and changes in behaviour from an appraisal process. This course can also be taken as part of the CMI Modular Level 3 Certificate in First Line Management . …
    Enquire for pricing

  • Building High Performing Teams - In House

    Combined Minds Ltd
    On-site course delivery for up to 10 attendees. Virtual course for up to 15. Materials and Tutor support.
    • Onsite
    • 1 day · Full-time
    ...Manage conflict in the team Communicate and Build effective relationships This course is suitable for all levels of management and leadership the business. Should be in a Team leader, Supervisor or Management Role. This course is ideal for New and progressing manager and leaders …
    £750

  • Communication Skills

    Combined Minds Ltd
    On-site course delivery for up to 10 attendees. Virtual course for up to 15. Materials and Tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...effective communication in the workplace. Poor communication at all levels of the business, but in particular Management and Leadership is arguably one of the biggest causes of conflict, de-motivation and poor morale in the workplace. All jobs and activities require clear and conscise communication …
    £750

  • Managing Difficult People

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • Onsite
    • 2 days · Full-time
    • Certificate(s) included
    • Tutor support
    ...CMI Level 5 Certificate in Management and Leadership. You can also achieve a Level 5 Award in Management and Leadership by completing a written assessment after this course. Call us to find out more. WHAT TOPICS ARE COVERED ON THIS COURSE? Management strategy to get the best …
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  • Having Difficult Conversations for Managers Training Course

    Reed Business School
    Having Difficult Conversations for Managers Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...intelligence to manage emotions during conversations. Recognising and addressing emotional triggers. Conflict Resolution Strategies: Implementing strategies to de-escalate conflicts. Turning conflicts into opportunities for growth. Feedback Delivery: Providing constructive feedback to address …
    Enquire for pricing

  • Assertiveness at Work Professional Training Course

    Reed Business School
    Assertiveness at Work Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...communication and active listening skills. Building self-confidence and self-esteem. Techniques for setting and maintaining personal boundaries. Conflict resolution and assertive responses to workplace situations. Practical application of assertiveness in professional settings. This training …
    Enquire for pricing

  • Dealing with Difficult and Distressed Customers Professional Course

    Reed Business School
    Dealing with Difficult and Distressed Customers Professional Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...to effectively handle challenging customer interactions. This course focuses on de-escalation techniques, empathetic communication, and conflict resolution to provide a positive customer experience. The course content includes the following key areas: Introduction to the challenges …
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  • High Performing Teams

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...utilising their skills to good effect, and finally completing an activity to embed the learning. Managing Conflict – Using the Thomas-Kilmann Conflict Grid to explore how conflicts occur and what can be done to avoid and manage them. This includes a questionnaire, YouTube video and exercise …
    £780

  • Persuading and Influencing People Professional Training Course

    Reed Business School
    A professional training course for groups of four or more, delivered in your offices, virtually or at an external venue.
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    ...skills and the power of persuasion to help bring people around to your way of thinking, reducing resistance to new ideas and overcoming conflict. During this course, you will learn how to build rapport more easily using appropriate communication styles. You will also be able to practise …
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  • Lead to Succeed Training Course

    Reed Business School
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Teams: Strategies for team building and fostering a positive team culture. Recognizing and utilizing individual strengths within a team. Conflict resolution and building resilience in teams. Strategic Decision-Making: Developing strategic thinking and decision-making skills. Analyzing …
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  • Assertiveness and Confidence Skills (Instructor-led)

    KEYS TRAINING
    5 Star Rated | Tailored Course | Inhouse Training
    • Onsite
    • 1 hour · Full-time
    • Certificate(s) included
    • Tutor support
    ...difference between Non-assertive, Assertive and Aggressive behaviour Interact with others on a more confident professional footing Cope with conflict when it arises to attain better solutions Learn effective responses to commonly arising situations Course Outline Why Assertive Behaviour …
    £775

  • Effective Mentoring for Mentors Professional Training Course

    Reed Business School
    Effective Mentoring for Mentors Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Providing constructive feedback and setting goals. Building trust and rapport in mentor-mentee relationships. Addressing challenges and conflicts within mentoring. Strategies for fostering mentee growth and development. This training is intended for mentors across various professions …
    Enquire for pricing

  • Facilitation Skills Professional Training Course

    Reed Business School
    Facilitation Skills Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...Developing active listening skills. Crafting effective questions to stimulate discussion. Managing Group Dynamics: Identifying and resolving conflicts. Building trust and rapport within the group. Techniques for Engagement: Incorporating interactive activities. Encouraging participation …
    Enquire for pricing

  • Utilizing Emotional Intelligence at Work to Make a Difference

    Reed Business School
    Utilizing Emotional Intelligence at Work to Make a Difference
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...intelligence to enhance communication skills, including active listening and expressing empathy. Conflict Resolution: Applying emotional intelligence to navigate and resolve workplace conflicts constructively. Building Positive Relationships: Creating and maintaining positive working …
    Enquire for pricing

  • Understanding Workplace Culture Professional Training Course

    Reed Business School
    Understanding Workplace Culture Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    ...inclusion in fostering a healthy and inclusive workplace culture. Conflict Resolution in a Cultural Context: Applying cultural awareness to resolve conflicts and misunderstandings within a multicultural workplace. Change Management and Culture: Navigating organisational change while maintaining …
    Enquire for pricing

  • Effective Communication

    Watson Martin
    In-company online or on site course with study materials and tutor support
    • Onsite
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    ...eFresher (eLearning) modules and MP3s: eFresher modules The Art of Communication Stating Your Case Persuasively Overcoming Resistance and Conflict MP3 modules Building Relationships Effective Communication Listen Up WHAT WILL I GET OUT OF ATTENDING THIS COURSE? By attending …
    Enquire for pricing

  • Dealing with Challenging People

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 8 hours · Full-time
    • Tutor support
    ...scienceNOW and several activities to embed the learning. Whose Agenda is it Anyway? – Sometimes the situation we are in can erupt into conflict. Here we will look at how it may arise and what we can do about it. Back to Balance – Sometimes in the heat of the moment in a challenging …
    £780

  • Emotional Intelligence at Work

    Inovra Group Ltd
    On-site course delivery for up to 10 attendees, with study materials and on-site tutor support
    • Onsite
    • 1 day · Full-time
    • Tutor support
    ...of self-awareness and providing an opportunity to develop this. Self-Management – Appreciating that we manage ourselves based on our values, attitudes and beliefs. Looking at methods of improving self-management and overcoming negative ‘self-talk’. Self-Motivation – A look at how …
    £780

  • Insights Discovery (On-site)

    Acudemy
    • Onsite
    • Full-time
    Great service
    ...effective communication, management styles, sales performance and finding an environment that inspires them to do their best work. Key chapters of the Insights Discovery Personal Profile can include: Strengths, weaknesses and value to the team Management - how you like to manage and …
    Enquire for pricing
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FAQs

Reed Courses advertises a large variety of Conflict management courses which are delivered by a range of learning providers. The Conflict management courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Conflict management course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Conflict management courses, you might also be interested in Health and safety. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Conflict management courses, Reed Courses also has plenty of paid for online Conflict management courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Conflict management courses. Alternatively you'll be able to enrol on an online Conflict management course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Conflict management course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Conflict management courses from a variety of learning providers.
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