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Effective Office Management

In-company online or on site course with study materials and tutor support

Watson Martin

Summary

Price
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Finance options

Price includes VAT
Study method
Onsite
Duration
2 days · Full-time
Qualification
No formal qualification
Additional info
  • Tutor is available to students
2 students enquired about this course

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Overview

WHAT IS IT ABOUT?

This course will help participants to develop an assertive and organised approach to managing people and processes in the office environment, to facilitate harmonious and productive working. It includes key management skills and planning techniques to improve information flow and achieve objectives.

Description

WHAT TOPICS ARE COVERED ON THIS COURSE?

  • Understanding the role and responsibilities of an office manager
  • Working with others effectively
  • Using action plans to increase staff performance
  • Increasing productivity and efficiency
  • Deciding goals and setting priorities for the office
  • Learning measurement techniques for clerical work
  • Dealing successfully with stress
  • Planning and overseeing projects properly
  • Assigning responsibilities to your team and allocating resources
  • Measuring your results and evaluating them against objectives
  • Resolving conflicts in the office
  • Learning to solve problems and make decisions systematically
  • Defining the problem and thinking creatively to find a solution

This course is mapped to QCF unit ‘Effective Office Management’.

WHAT WILL I GET OUT OF ATTENDING THIS COURSE?

  • an understanding of the range of responsibilities and skills required by the office manager
  • various approaches to use when dealing with the management of tasks, teams and individuals
  • techniques to plan and manage workload effectively and achieve objectives
  • a checklist of systems and procedures to aid the smooth running of the office
  • assertive communication and problem-solving skills

Who is this course for?

This Effective Office Management course is widely applicable to a range of administrative roles. It focuses on creating efficiency in the workplace, so it’s relevant for anyone who deals with the day-to-day running of an office, including office managers, PAs and secretaries and administrative personnel.

Career path

This course can be taken as part of the IQ IAM Level 4 Certificate in Office and Admin Management.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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