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Communication Skills

On-site course delivery for up to 10 attendees. Virtual course for up to 15. Materials and Tutor support

Provided by Combined Minds Ltd

Summary

Price
£750 inc VAT
Study method
Onsite
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

This 1-day Communication Skills course is for candidates of all levels, and focuses on the positives and negatives, and how we create effective communication in the workplace.

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

Poor communication at all levels of the business, but in particular Management and Leadership is arguably one of the biggest causes of conflict, de-motivation and poor morale in the workplace. All jobs and activities require clear and conscise communication, but it also requires individuals to see and listen to what is being communicated.

This course sets out how individuals and businesses can create effective communication in order to build high performing teams and improve morale.

Individuals who are good communicators can are great at getting on well and gain trust from others because they are confident and comfortable when interacting. They respond in a professional and courtious manor when faced with challenging conversations, and they are transparent and candid with feedback and information.

Learning Outcomes

  • Clear communication.
  • Active Listening
  • Open and Honest Communication
  • Communicating confidently and clearly.
  • Non-Verbal Communication
  • Difficult conversations

Who is this course for?

This course is suitable for all levels of the business, but bill benefit management and leadership in particular.

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Provider

Combined Minds Ltd

Combined Minds are specialists in Operational Improvement and Leadership & Management Development.

We help and guide Organisations, Leaders, Managers and Operational Teams to become more efficient and effective at what they do by giving them the right tools and techniques to perform their role. 

We offer training and development specifically aimed at people and process leaders, providing the hard skills to run the business, and the soft skills to get the best from their teams.

Our focus is on creating high performing teams. We love to work with and challenge business owners and leaders that feel they can get more from their business operations. That could be processes, workflows, standards, Employee engagement, operational capacity, or their service levels, and helping them to dissect what they are doing and re-define what the expectations are, and train them how to manage and lead the change.

Combined Minds was established in 2019 by Chris Parker, who has over 20 years experience in Operations Management and Project Management roles for multi national organisations in sectors such as Retail, Wholesale, Warehouse, Logistics and Manufacturing. Chris is a qualified Business Mentor, Lean Practitioner, Leadership Trainer and Change Consultant.

 

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