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Featured Intermediate CRM courses

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  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    Save 24%
    £19 £25

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Popular
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    School of Health Care
    Spring Sale | 2 Travel Course Bundle | PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 176 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly prese …
    £19

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 421 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    [Updated on: January 2026] Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training . Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Dilige …
    Save 9%
    £19 £21

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | No Hidden Fees | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    Save 24%
    £19 £25

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] Strong customer relationships are the key to business success, and this Customer Relationship Management (CRM) course gives you the skills to manage them effectively. You will learn how to build stra …
    Save 2%
    £19 £19.50

  • AML, CRM, KYC & GDPR Training

    Training Tale
    Special Offer | 4 Courses Exclusive Deal + Free PDF Certificate | Lifetime Access | Expert Tutor Support | No Hidden Fee
    • 43 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Anti-Money Laundering (AML): AML, CRM, KYC & GDPR Training Discover What's New! ➥ Latest Updates (February 2026) ➥ Added 3 New Topics Are you interested in learning more about Anti-Money Laundering (AML) Training? With the help of this fantastic Anti-Money Laundering (AML) …
    £19

  • Customer Relationship Management: CRM Diploma - CPD Certified Training

    StudyHub
    Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • 14 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Having customers stick to your company is a blessing for your organisation. To achieve that, you must implement some techniques within your business that will enable you to maintain positive customer interaction and pleasure, along with protecting them from slipping through the g …
    Save 6%
    £29.99 £32

  • Customer Relationship Management: CRM Diploma - CPD Certified Training

    StudyHub
    Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • 14 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Having customers stick to your company is a blessing for your organisation. To achieve that, you must implement some techniques within your business that will enable you to maintain positive customer interaction and pleasure, along with protecting them from slipping through the g …
    Save 6%
    £29.99 £32

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    5 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 28 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    **What's New?** ➥ Latest Update (March 2026) ➥ 16 Topics Added ➥ 05 Course Bundle ➥ Budget-friendly ➥ Free MCQ Based Assessment with Unlimited Retake Exam Customer service is a vital aspect of any successful business, and the demand for skilled professionals continues to rise. I …
    Save 2%
    £19 £19.50

  • CRM - CPD Accredited

    Apex Learning
    Flash Sale | 11-in-1 Exclusive Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to …
    Save 16%
    £49 £59

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Popular
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 25-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    Save 50%
    £100 £200

  • Retail Customer Service

    Training Express Ltd
    10 Courses Combo | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 54 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Retail is one of the most dynamic sectors in the UK, offering a wide range of opportunities across various roles. Whether you're keen to work in retail customer service, visual mer …
    £49.99

  • Level 2 & 3 Certificate in Customer Service with Communication Skill & Conflict Management

    Royal Open College
    11 Course in 1 Bundle (135+ Premium Topics)+ Exam | Free Certificate | CPD Certified | Tutor Support | Lifetime Access
    • 156 students
    • Online
    • 3.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    **What's New?** ➥ Latest Update (March 2026) ➥ 25 Topics Added ➥ 11 Course Bundle ➥ Budget-friendly ➥ Free MCQ Based Assessment with Unlimited Retake Exam Numerous businesses struggle to stay afloat in the global market, even with great products. The critical difference often lie …
    Save 2%
    £19 £19.50

  • CRM, PR & Phone-Based Customer Service

    Imperial Academy
    5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Have you ever wondered what truly drives exceptional customer experiences in today’s fast-paced UK market? With over 70% of consumers valuing personalised communication, mastering the art of relationship management and effective customer engagement is more crucial than ever. This …
    £250

  • Retail Customer Service Training – CPD Accredited

    Apex Learning
    Updated: January 2026 | 11-in-1 Bundle | 110 CPD Points| Free Hardcopy & PDF Certificate| Lifetime Access| Tutor Support
    • Online
    • 49 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►►Retail Customer Service Training Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Customers don’t just buy products; they buy how you make them feel. As …
    £49

  • Level 2 & 3 Certificate in Customer Service with Communication & Conflict Management

    Training Express Ltd
    31 Topics Included! | Free PDF & Hardcopy Certificates | Updated 2026 | QLS Endorsed | Lifetime Access
    • 849 students
    • Online
    • 3.3 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    Popular
    Trending
    [Updated 2026] The Customer Service Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail or sales environment, who are looking to deve …
    Save 9%
    £19 £21

  • Level 7 Administrative Management with Accounting, Finance & CRM Bundle

    One Education
    6-Courses Bundle | Level 7 QLS | CPD Accredited | Free Study Materials | No Hidden Fees | 24*7 Tutor Support
    • 29 students
    • Online
    • 645 hours · Self-paced
    • 180 CPD points
    • Tutor support
    Great service
    Elevate your leadership game. Build a strong foundation in management and administration. New managers often possess technical expertise but lack managerial skills. This course focuses on developing these essential management abilities, including motivation and employee developm …
    £41

  • Level 2 & 3 in Retail Customer Service Training

    Training Express Ltd
    CPD Certified | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 190 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2026] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor …
    Save 1%
    £19 £19.25

  • Complete Digital Marketing Training

    Future Connect Training and Recruitment Ltd
    The most trending Marketing Training with 100 % Job support
    • 289 enquiries
    • Online
    • 4 months · Part-time or full-time
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Popular
    Trending
    The leading online learning platform offers a popular training course called The Complete Digital Marketing Course. Search engine optimization (SEO), social media marketing, email marketing, pay-per-click (PPC) advertising, content marketing, and web analytics are all covered in …
    Enquire for pricing

  • Retail Store Manager Training with Sales & Business Development

    Online Training Academy
    03 Courses Bundle + Free Career Guide Bundle | 40 CPD Points + 04 Free Certificates | Lifetime Access | No Hidden Fees
    • Online
    • 4 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Do you want to grow in retail, sales, and business? This bundle gives you the right training to build your skills. Learn how to run a retail store, improve sales, and grow customer relationships. With simple lessons, this course helps you become confident in sales and business de …
    £21

  • Level 3 Business Development & Business Management Training

    Learnera
    Winter Offer! 8 in 1 Bundle | CPD Certified | Free Certificate | Tutor Support + Exam | Lifetime Access
    • 12 students
    • Online
    • 2.5 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Struggling to convert leads into loyal B2B clients? You're not alone! "Nice And Easy Course" - SABA KHALDOUN GHALEB ALMAJALI "An in-depth dive focused on all key points of business development. I found this very helpful." - Khaled Phillips These are some of the student reviews …
    £19.50

  • Commercial Paralegal

    Training Express Ltd
    10 in-1 Combo | **Free PDF & Hardcopy Certificate | Free Retake Exam | Lifetime Access
    • 18 students
    • Online
    • 43 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Are you ready to transition from a legal enthusiast to becoming an in-demand Commercial Paralegal? In today's competitive market, paralegal expertise isn't just a plus—it's essent …
    £50

  • Office Administration & Reception (Receptionist) Skills Training - Level 3 Course

    Online Training Academy
    12 Courses bundle | 9 Free Courses + 2 Free Ebook | 10 CPD Points + Free Certificate | Lifetime Access
    • Online
    • 19.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Popular
    Updated 2026 Holiday Offer: [ Get Free Courses & Free Ebooks ] If you want to build a successful career in Office Administration and Receptionist Skills , this Level 3 Bundle is designed just for you. We understand that cost matters, which is why we’ve created an affordab …
    Save 28%
    £25 £35

  • Telemarketing & Sales Training - CPD Certified

    Academy for Health & Fitness
    5 in 1 Bundle! CPD Certified Free SID, Transcript & Digital Certificates 170 CPD Points Lifetime Access
    • 24 students
    • Online
    • 370 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion ? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you …
    £39

  • Commercial Law & Commercial Management

    Skill Up
    Free Digital Certificates | 20 CPD Points | CPD Accredited | 24/7 Learner Support
    • 22 students
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 20 CPD points
    • Tutor support
    Great service
    Commercial management is a critical aspect of any business and essential for anyone looking to make a successful career in the industry. According to recent studies, companies with effective commercial management practices see a 68% increase in profits, and 75% of organisations a …
    £22

  • Customer Service (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    Save 16%
    £100 £120
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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