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Featured CRM courses

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  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Trending
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    £25

  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    Mid-Year Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Access to 3000+ Courses
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £449

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 415 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    Updated in July 2025 Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), a …
    Save 9%
    £19 £21

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Trending
    Strong customer relationship management is vital for modern business success. This comprehensive training equips you with the essential expertise to effectively manage CRM systems, data, and organizational processes. You'll gain practical knowledge in CRM operations, legal c …
    £25

  • Overview of CRM (Customer Relationship Management)

    Knowledge Gate
    CPD Accredited> Instant Free Certificate ! Video Lesson> No Exam Required> 24/7 Expert Support
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    In today’s business world, every interaction counts, and CRM (Customer Relationship Management) stands at the heart of building lasting connections. Organisations rely on CRM (Customer Relationship Management) not only to understand customer needs but also to anticipate them. By …
    £21

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Updated in December 2025 Holiday Offer: [ Get Free Courses & Free Ebooks ] Strong customer relationships are the key to business success, and this Customer Relationship Management (CRM) course gives you the skills to manage them effectively. You will learn how to build stra …
    Save 2%
    £19 £19.50

  • CRM: Customer Relationship Management - CPD Accredited Diploma

    Skill Up
    Free Digital Certificate | CPD Accredited | 10 CPD Points | Instant Access | Learner Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM: Customer Relationship Management*** Key Features from Skill Up: Updated 2026 CPD Accredited Free Digital Certificate Imagine increasing customer loyalty while reducing churn, all through smart strategies and effective systems. That’s the true power of Customer Relationsh …
    Save 9%
    £19 £21

  • Customer Relationship Management (CRM) Job Ready Programme with Career Guidance

    Academy for Health & Fitness
    Month End Sale! Job Ready Skills | Lifetime Access to 3000+ Courses | CV Support | Free Certificates | Expert Mentorship
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    "Kickstart your career as a CRM Executive and earn up to £45,000 per year!" In today's competitive job market, you need more than just knowledge—you need real-world abilities, industry insights, and readiness for your career. The Customer Relationship Management (CRM) Job Re …
    £449

  • CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance

    Skill Up
    CPD Certified | Free Digital Certificate | Instant Access | 10 CPD Points | Learner Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ***CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance*** Key Features from Skill Up: Updated 2026 CPD Accredited Free Digital Certificate In today's competitive sales landscape, proficiency in CRM Software is essential for professionals …
    £21

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 - CPD Certified

    School of Health Care
    Winter Sale | 2 Travel Course Bundle | 5 Free Courses + PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 170 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    Travel Agent, Customer Service, CRM with Travel & Tourism Level 5 Online Introducing the Ultimate Travel Agent Course Unlock Your Journey to Success! Are you passionate about travel and eager to turn your wanderlust into a lucrative career? Look no further! We proudly prese …
    £19

  • Level 2 & 3 Diploma in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    New Year Sale: 7 Course (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 21 students
    • Online
    • 3.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    2025 is over, but our New Year Sale has just begun! **What's New?** ➥ Latest Update (January 2026) ➥ 16 Topics Added ➥ 07 Course Bundle ➥ Budget-friendly ➥ Free Student ID Card (Digital) ➥ Free MCQ Based Assessment with Unlimited Retake Exam Customer service is a vital aspect of …
    Save 2%
    £19 £19.50

  • Customer Relationship Management: CRM Diploma - CPD Certified Training

    StudyHub
    Flash Sale : Up to 98% Off | 4 in 1 Exclusive Bundle | PDF Certificate & Test Included
    • 13 students
    • Online
    • 11 hours · Self-paced
    • Certificate(s) included
    • 40 CPD points
    • Tutor support
    Great service
    Having customers stick to your company is a blessing for your organisation. To achieve that, you must implement some techniques within your business that will enable you to maintain positive customer interaction and pleasure, along with protecting them from slipping through the g …
    Save 6%
    £29.99 £32

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Trending
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Year-End Sale: 25 in 1 Career Bundle | 250 CPD Points| Free PDF & Hard Copy Certificate| Complete Career Guide 2025
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what makes a bus …
    £209

  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    Big Sale Event | CPD Accredited | Updated Module 2025 | FREE PDF Certificates + 1 FREE Course | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    The comprehensive CRM course offers comprehensive knowledge on CRM fundamentals, innovative strategies, data analysis, deepening customer relationships, and handling customer complaints, ensuring comprehensive understanding of the future of CRM. After this Customer Relationship M …
    £21

  • Customer Relationship Management (CRM) With CPD Accredited

    Cambridge Open Academy
    Big Sale Event | CPD Accredited Service Approved| 30 CPD Points| FREE Certificate + 2 Premium Courses | Updated 2025
    • Online
    • 7 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    **3 in 1 Customer Relationship Management (CRM) With CPD Accredited bundle** In the ever-evolving landscape of business, the significance of Customer Relationship Management (CRM) cannot be overstated. With a staggering 89% of companies now competing primarily on the basis of cus …
    Save 17%
    £29 £35

  • CRM - CPD Accredited

    Apex Learning
    New Year Sale | 11-in-1 Exclusive Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to …
    Save 16%
    £49 £59

  • Customer Relationship Management (CRM), KYC & Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Ready to take your customer service skills to the next level and stand out in today’s competitive job market? Our comprehensive course in Customer Relationship Management (CRM), K …
    Save 25%
    £75 £100

  • Account Management & CRM Diploma - CPD Certified

    StudyHub
    Flash Sale : Up to 98% Off | 3 in 1 Exclusive Bundle | 100% Pass Rate | UKRLP Registered Provider | Lifetime Access
    • 66 students
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Enhance your theoretical understanding of account management and customer relationship principles with this focused 3-in-1 CPD Accredited diploma bundle. Designed to provide a comprehensive academic foundation, this programme covers the essential concepts of key account managemen …
    Save 34%
    £21 £32

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Trending
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    Save 8%
    £100 £109

  • Customer Relationship Management (CRM), KYC & Customer Service

    Academy for Health & Fitness
    Year-End Sale: 25 in 1 Career Bundle | 250 CPD Points| Free PDF & Hard Copy Certificate| Complete Career Guide 2025
    • Online
    • 60 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Customer Relationship Management (CRM), KYC & Customer Service Admission Gifts â—„â—„â—„ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Ever thought about what makes a bus …
    £209

  • Customer Service, KYC, CDD & CRM Training - CPD Certified

    Academy for Health & Fitness
    Level 4 QLS Endorsed & CPD Certified| 6 in 1 Exclusive Bundle! | 170 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 25 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ★★★ 24-Hour Flash Sale! Prices Reduced Like Never Before!! ★★★ Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% b …
    Save 8%
    £31.99 £35

  • Customer Relationship Management (CRM) Job Ready Programme with Career Guidance

    Academy for Health & Fitness
    Month End Sale! Job Ready Skills | Lifetime Access to 3000+ Courses | CV Support | Free Certificates | Expert Mentorship
    • Online
    • 3 months · Self-paced
    • Certificate(s) included
    • 400 CPD points
    • Tutor support
    Great service
    "Kickstart your career as a CRM Executive and earn up to £45,000 per year!" In today's competitive job market, you need more than just knowledge—you need real-world abilities, industry insights, and readiness for your career. The Customer Relationship Management (CRM) Job Re …
    £449

  • Customer Service Manager (CRM) Career Track Diploma

    Training Express Ltd
    Premium Career Track Skills Training | 18 Courses Bundle | 18 Free Certificates | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    **18 FREE CPD Accredited Certificates Included** [Updated 2025] Elevate your customer service career with confidence. Our Customer Service Manager (CRM) Career Track Diploma equips you with essential skills to provide top-notch customer experiences, setting you apart in any ind …
    £100

  • Public Relations (PR), CRM, Sales, Travel & Tourism management Diploma - CPD Accredited

    NextGen Learning
    30 Courses Bundle! CPD Accredited & QLS Endorsed | Free 30 CPD Certificates | Free Exam | Lifetime Access
    • Online
    • 75 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    *** Flash Sale – Limited Time Only! *** ★★ By Enrolling In This Bundle, You’ll Receive FREE Hard Copy & PDF Certificates, PDF Transcripts, Student ID, Assessment, Lifetime Access, And Enrolment Letter! (Worth £700!) ★★ Imagine a world where communication builds empires, …
    £209

  • CRM: Customer Relationship Management - Level 2 Certificate

    StudyHub
    Winter Sale! | CPD Accredited | Free PDF Certificate | Updated Curriculum of 2025 | Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a world where CRM transforms customer service from ordinary to unforgettable. Picture unlocking the true potential of your brand through enhanced CRM strategies and unrivalled customer service delivery. The CRM: Customer Relationship Management – Level 2 Certific …
    £19.99

  • CRM: Customer Relationship Management - Level 2 Certificate

    StudyHub
    Winter Sale! | CPD Accredited | Free PDF Certificate | Updated Curriculum of 2025 | Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a world where CRM transforms customer service from ordinary to unforgettable. Picture unlocking the true potential of your brand through enhanced CRM strategies and unrivalled customer service delivery. The CRM: Customer Relationship Management – Level 2 Certific …
    £19.99

  • PR, CRM, Facilities management, Motivation & Communication

    NextGen Learning
    20 in 1 Career Guided Programme | 200 CPD Points | Free 20 PDF & a Hardcopy Certificate | Tutor Help & Lifetime Access
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    *** Exclusive Limited Time Offer! *** ★★ By Enrolling In This Bundle, You’ll Gain Instant And Lifelong Access To 20 Courses, Plus FREE Hard Copy & PDF Certificates, Transcripts, Student ID, Assessment, And Enrolment Letter! ★★ Enhance your communication, leadership, and opera …
    £109

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 25-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    Save 50%
    £100 £200

  • CRM : Mastering Customer Service & Relationship Management - QLS Endorsed

    StudyHub
    FREE Quality Licence Scheme Endorsed Certificate of Achievement | 15-in-1 Exclusive Bundle
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today's competitive business landscape, mastering CRM - customer relationship management is key to building a successful and sustainable business. That's why we're thrilled to introduce our CPD Certified CRM : Customer Relationship Management Bundle, designed to equip you with …
    Save 8%
    £100 £109

  • Sales Techniques, Customer Relationship Management and Marketing - CPD Certified

    Apex Learning
    New Year Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let These Deals Slip Away – Enrol Now! ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ In the highly competitive UK market, sales professionals are in higher demand than ever, with compan …
    £149
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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