Hotel Management: Hotel Receptionist and Hospitality Management
Academy for Health & Fitness
Level 5 Diploma (QLS Certificate Included)>255 CPD Points> Gift 10 Courses + PDF Certificate> Complete Career Guide 2025
Summary
- CPD Accredited Digital Certificate - Free
- Diploma in Hotel Receptionist Course at QLS Level 5 - Free
- Assessment (included in price)
- Tutor is available to students
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Overview
Achievement
Certificates
CPD Accredited Digital Certificate
Digital certificate - Included
Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.
Diploma in Hotel Receptionist Course at QLS Level 5
Hard copy certificate - Included
Please note that International students have to pay an additional £10 as a shipment fee.
Assessment details
Assessment
Included in course price
CPD
Course media
Description
Start your learning journey straightaway!
*** Course Curriculum ***
➽ Main Course: Diploma in Hotel Receptionist Course at QLS Level 5
- Module 01: Introduction to Reception and Receptionist
- Module 02: An Overview of Hotel Industry
- Module 03: The Process of Selection and Recruitment in Hospitality Industry
- Module 04: Management of Front Office Operations
- Module 05: Business Telephone Skills
- Module 06: Mail Services and Shipping
- Module 07: Travel Arrangements
- Module 08: Time Management
- Module 09: Record Keeping and Filing Systems
- Module 10: Communication Skills
- Module 11: Marketing in Travel and Tourism Business
- Module 12: Customer Satisfaction
- Module 13: E-Hospitality and Technology
➽ Course 01: Diploma in Hotel Manager at QLS Level 5
- Module 01: Introduction to Hospitality Management
- Module 02: An Overview of Hotel Industry
- Module 03: The Process of Selection and Recruitment in Hospitality Industry
- Module 04: The Process of Development and Training in Hospitality Industry
- Module 05: Management of Front Office Operations
- Module 06: Management of Housekeeping, Engineering and Security Operations
- Module 07: Management of Food and Beverage Operations
- Module 08: Management of Service Quality in Hospitality Industry
- Module 09: Marketing in Travel and Tourism Business
- Module 10: Accounting in Hospitality Industry
➽ Course 02: Hotel Management & Administrative Skills
- Module 01: An Overview Of Hotel Reception
- Module 02: Hotel Reception Standard Procedures
- Module 03: Customer Service In Hotel Reception
- Module 04: Communication Skills Required For Hotel Reception
- Module 05: Telephone Handling In A Hotel
- Module 06: How To Handle Difficult Hotel Guests
- Module 07: Administrative Skills As A Hotel Receptionist
- Module 08: Computer Skills And Programs
- Module 09: Brand Standards In The Hospitality World
- Module 10: Being A Team Player: Working With Other Hotel Departments
and much more...
=========>>>>> And 8 More Courses <<<<<=========
How will I get my Certificate?
After successfully completing the course, you will be able to order your Certificates as proof of your achievement.
- PDF Certificate: Free (Previously it was £12.99*11 = £143)
- QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119)
Who is this course for?
This bundle is open to everybody.
- New to Hospitality
- Career Changers
- Hotel Staff
- Aspiring Managers
Requirements
You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle.
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Career path
After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career.
- Hotel receptionist
- Hotel manager
- Restaurant manager
- Catering manager
- Concierge
- Hospitality entrepreneur
Questions and answers
I wanted to ask 2 question, 1 - Once completed the course, Is the exam multiple choice questions? 2 - Does the certificate have expiry date on it?
Answer:Dear Tanaj, Thank you for your interest. Yes, the exam will be multiple choice based, and the certificate has no expiry date.
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
