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CRM Cpd courses

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  • Level 3 Emergency First Aid at Work, Health and Safety Mental Health First Aid & CPR

    StudyHub
    3 CPD Certified Courses | 100% Pass Rate | UKRLP Registered Provider | 24 Hour Flash Sale | Lifetime Access
    • 186 students
    • Online
    • 15 hours · Self-paced
    • 50 CPD points
    • Tutor support
    Great service
    Equip yourself with essential knowledge in emergency first aid and mental health support through this focused 3-course CPD Certified bundle. This programme offers a solid theoretical grounding in managing workplace emergencies, promoting mental wellbeing, and understanding CPR co …
    Save 34%
    £21 £32

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

    NextGen Learning
    Level 5 QLS Endorsed Diploma + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 417 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    Popular
    Trending
    ...regulations, aiding you in ensuring robust enterprise-wide compliance. Course 2: Customer Relationship Management (CRM) Diploma In parallel, the Customer Relationship Management (CRM) course offers a deep dive into CRM fundamentals, strategies, and data analysis. It places significant emphasis …
    Save 9%
    £19 £21

  • Customer Relationship Management: CRM Training Level 3

    Thames College
    2 in 1 CPD Accredited Course | 2 Free PDF Certificates | Instant Certificate After Completion
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...CPD Quality Standard Certificate (Optional) Leave a Review Leave a Review Module 02: Strategic Frameworks in CRM Module 03: CRM Practices and Automation Module 04: Segmentation, Personalisation, and Omnichannel CRM Module 05: CRM Metrics and Emerging Technologies CPD Quality Standard …
    £21

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...This CPD QS Accredited "Customer Relationship Management (CRM)" course, is a detailed program focused on mastering the art of customer relations in the business world. This Customer Relationship Management (CRM) course not only teaches you the basics of CRM but also delves into its …
    £24.99

  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | 2 Free Courses + 9 Free Ebooks | Free Certificate from Reed | Lifetime Access | 30 CPD Points
    • 17 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...sectors of Customer Relationship Management (CRM) are: CRM Analyst - £35K to 45K/year. CRM Manager - £45K to 60K/year. Customer Success Manager - £40K to 55K/year. Data Analyst (CRM focus) - £30K to 40K/year. Customer Relationship Management (CRM) Leave A Review E-Books …
    Save 2%
    £19 £19.50

  • CRM: Customer Relationship Management - CPD Accredited Diploma

    Skill Up
    Free Digital Certificate | CPD Accredited | 10 CPD Points | Instant Access | Learner Support
    • Online
    • 1 hour · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Strategic Frameworks in CRM Module 04: Segmentation, Personalisation, and Omnichannel CRM Module 01: Introduction to Customer Relationship Management Advanced CRM Practices and Automation Strategic Frameworks in CRM Segmentation, Personalisation, and Omnichannel CRM Introduction to Customer …
    Save 9%
    £19 £21

  • CRM Administrator Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.5 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...wanting knowledge of CRM compliance. Job seekers aiming for CRM system careers. Employees managing customer data and processes. Professionals improving CRM project management skills CRM Administrator CRM Analyst Data Compliance Officer Systems Integration Specialist CRM Project Coordinator …
    Save 16%
    £21 £25

  • CRM Software Training for Sales Consultant: CRM Analytics, Reporting & Legal Compliance

    Skill Up
    CPD Certified | Free Digital Certificate | Instant Access | 10 CPD Points | Learner Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...satisfaction and retention. For those pursuing a career in sales, mastering CRM Software opens doors to lucrative opportunities. The average salary for a CRM Consultant in the UK is approximately £50,210 per year . Investing in CRM Software training equips sales consultants with …
    £21

  • CRM Manager Training with Complete Career Guide

    Online Training Academy
    CPD approved + 10 Courses Bundle | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 3.4 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...long-term success. Course Curriculum of CRM Manager Training : Module 01: Leading the CRM Team and People Management Module 02: Financial Oversight for Customer Initiatives Module 03: CRM Innovation and Process Improvement Module 04: Agile CRM Planning and Implementation Module 05: …
    £25

  • Performance Management with Ethical Practices & CRM

    Care Skills Centre
    6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...High Levels of Performance Module 01: Workplace Motivation Module 04: Workforce Development Module 05: Use of Motivational Method to Boost Performance Module 02: Ethical Practices & CRM Get your Free CPD Certificate Workplace Management Strategies to Promote High Levels of Performance …
    £19

  • QLS Level 2, 3, 4 CRM

    Imperial Academy
    Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
    • Online
    • 336 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...of CRM as you move through the modules of this course and learn about its key ideas, including things like — Level 2 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Level 3 Module 03: CRM Strategies Module 04: Data Analysis in CRM Module …
    £189

  • CRM: Customer Relationship Management - Level 2 Certificate

    StudyHub
    Winter Sale! | CPD Accredited | Free PDF Certificate | Updated Curriculum of 2025 | Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Imagine a world where CRM transforms customer service from ordinary to unforgettable. Picture unlocking the true potential of your brand through enhanced CRM strategies and unrivalled customer service delivery. The CRM: Customer Relationship Management – Level 2 Certificate …
    £19.99

  • CRM : Customer Relationship Management

    UK Professional Development Academy LTD
    Certificate in Customer Relationship Management - Unit Certificate (CPD Accredited) with quiz based exam included
    • 69 students
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...based on a higher level in which you will learn the basics of CRM, concepts of CRM, the need for a CRM system, impact of CRM, trends in CRM systems, CRM and social CRM, the difference between CRM and social CRM, the evolution of CRM to social CRM, and implementation of CRM system. …
    £19

  • Customer Relationship Management (CRM)

    UK Professional Development Academy LTD
    Level 5 Diploma in CRM, CPD Accredited Diploma with complete Tutor support, Quiz based assessment included
    • 124 students
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...£79 Customer Relationship Management, CRM, Level 5 Diploma in CRM, Customer Relationship Management CPD Accredited Diploma, This Customer Relationship Management (CRM) course comes with easy to understand e-learning study material. CRM: Customer Relationship Management Without …
    £19

  • Customer Relationship Management (CRM)

    Cambridge Open Academy
    Big Sale Event | CPD Accredited | Updated Module 2025 | FREE PDF Certificates + 1 FREE Course | Lifetime Access
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Course below: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in Customer Relationship Management (CRM) Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: …
    £21

  • CRM Ultimate Masterclass

    NextGen Learning
    CPD Certified > Flash Deal > Free PDF Certificate > Lifetime Access > Free Assessment > 24x7 Tutor Support
    • Online
    • 3 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...the fundamentals of CRM Ultimate Masterclass and explore the key topics such as: Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: …
    £19.99

  • Account Management & CRM Diploma - CPD Certified

    StudyHub
    Flash Sale : Up to 98% Off | 3 in 1 Exclusive Bundle | 100% Pass Rate | UKRLP Registered Provider | Lifetime Access
    • 66 students
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    Trending
    ...Value Proposition Introduction to Customer Relationship Management (CRM) CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM This Account Management & CRM course is suitable for — Students …
    Save 34%
    £21 £32

  • CRM - CPD Accredited

    Apex Learning
    New Year Sale | 11-in-1 Exclusive Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180
    • Online
    • 46 hours · Self-paced
    • Certificate(s) included
    • 110 CPD points
    • Tutor support
    Great service
    ...Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    Save 16%
    £49 £59

  • CRM: Customer Relationship Management course

    Inspire London College Ltd
    CRM - Level 5 Diploma in Customer Relationship Management - Learn CRM skills with our online level 5 course
    • Online
    • 4 weeks · Self-paced
    • 100 CPD points
    • Tutor support
    Great service
    ...offers this customer relationship management course in which you will learn the fundamentals of CRM. This CRM course will teach you what CRM is, how it works, and how to apply it to your business. There are several ways that ILC's CRM course can help enterprises grow their customer …
    £19

  • AML, KYC, UK Compliance, CRM, Employment Law

    Compliance Central
    QLS Endorsed & CPD Accredited | 4-in-1 Exclusive Courses | Free CPD Certificates | Lifetime Access | 24/7 Tutor Support
    • 82 students
    • Online
    • 5 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    ...these crucial areas. This suite of courses includes a Diploma in Anti-Money Laundering (AML), training in Know Your Customer (KYC) protocols, UK-specific compliance, Customer Relationship Management (CRM), and Employment Law, providing a robust foundation for those looking to enhance their …
    Save 27%
    £21 £29

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    ...£35,000 annually, making it a stable and rewarding field. Introducing our CRM, PR & Phone-Based Customer Service course – a comprehensive training program designed to give you the knowledge and skills to excel in customer relationship management, public relations, and phone-based …
    Save 8%
    £100 £109

  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 25-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...problems quickly. With the Customer Service: CRM, KYC, Office Management, Communication & Problem-Solving Skills bundle, you’ll gain the critical skills needed to thrive in this fast-growing sector. Customer Relationship Management (CRM) is a vital tool for understanding client needs …
    Save 50%
    £100 £200

  • Sales Techniques, Customer Relationship Management and Marketing - CPD Certified

    Apex Learning
    New Year Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 150 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    ...Data Module 10: Using a Prospect Board Course02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: …
    £149

  • Account Management & CRM Diploma - CPD Certified

    Academy for Health & Fitness
    Level 3 QLS Endorsed & CPD Certified| 4 in 1 Exclusive Bundle! | 140 CPD Points | Free PDF Certificate | Lifetime Access
    • Online
    • 17 hours · Self-paced
    • Certificate(s) included
    • 140 CPD points
    • Tutor support
    Great service
    ...Certificate in Account Management at QLS Level 3 Course 02: Customer Relationship Management at QLS Level 4 Course 03: Business Management: Corporate Behaviour Course 04: Financial Management Why Choose Our Account Management Course: Standout by earning a CPD Accredited Certificate upon …
    Save 28%
    £25 £35

  • Customer Relationship Manager - Customer service Training

    Online Training Academy
    CPD approved | 5 Free Bonus Courses | Free Certificate from Reed | Lifetime Access | Instance Access | 30 CPD Points
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...Coordinator CRM Consultant Customer Relationship Management {CRM} Training Evaluating and Reviewing CRM Programs Tool Selection and Strategies for Customer Retention Requirements-Based Product Selection Homegrown Solutions vs. Application Service Providers Future Trends in CRM CRM Success …
    £19.50

  • Level 2 & 3 Diploma in Customer Service with Communication Skills & Conflict Management

    Training Express Ltd
    6 Free Courses | Free PDF & hard copy Certificate | Free Retake Exam | Lifetime Access
    • 188 students
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Highly rated
    ...[Updated 2025] Customer service is no longer just a support function—it’s the heartbeat of every successful business. Studies show that 83% of UK consumers feel undervalued by brands , and poor customer service is costing businesses a staggering £7.3 billion every month in lost …
    Save 1%
    £19 £19.25
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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