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CRM courses

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  • Customer Relationship Management (CRM) Training

    Online Training Academy
    Holiday Offer | Lifetime Access | 10 CPD Points
    • 19 students
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...sectors of Customer Relationship Management (CRM) are: CRM Analyst - £35K to 45K/year. CRM Manager - £45K to 60K/year. Customer Success Manager - £40K to 55K/year. Data Analyst (CRM focus) - £30K to 40K/year. Customer Relationship Management (CRM) Module 02 CRM Fundamentals …
    Save 2%
    £19 £19.50

  • Customer Service, KYC, CDD & Customer Relationship Management (CRM) Training

    NextGen Learning
    Level 5 QLS Endorsed Training + CPD Certified + 43 Endorsed Topics + Free PDF Certificate + Instant & Lifetime Access
    • 422 students
    • Online
    • 7.4 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    Great service
    Highly rated
    ...Colleagues Building a Partnership with Your Boss Personal World View Strengths Module 01: Overview of Customer Relationship Management (CRM) Module 02: Basics of CRM Module 03: CRM Strategies & Approaches Module 04: Interpreting Data within CRM Module 05: Understanding CRM Databases Module …
    Save 9%
    £19 £21

  • CRM Project Management Principles Level 3

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Terminologies in CRM Project Management Lesson 4: Role of a CRM Project Manager Lesson 1: Managing CRM Project Teams and Communication Lesson 2: Implementing CRM Solutions and Customizations Lesson 3: Tracking and Monitoring CRM Project Progress Lesson 4: Change Management in CRM Projects …
    £19.99

  • Level 5 Customer Relationship Management (CRM)

    Skills Boost
    CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Level 5 Customer Relationship Management (CRM) [2026 Updated Course] 14 Day Money Back Guarantee Bundle Courses with this Level 5 Customer Relationship Management (CRM) Course Course 01: Level 5 Customer Relationship Management (CRM) Course 02: Customer Service Training …
    £19

  • Level 2 & 3 Office Management + CRM and Business Analysis

    Skills Boost
    4 Courses Bundle | CPD Accredited | 24/7 Tutor Support | Lifetime Access | 100% Pass Rate | Money Back Guarantee
    • Online
    • 6.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...of Achievement – Level 2 & 3 Office Management + CRM and Business Analysis Upon successful completion of the Level 2 & 3 Office Management + CRM and Business Analysis Course, you will receive a Certificate of Achievement . This certificate is provided as a free downloadable …
    £19

  • Level 5 Compliance Management + CRM with HR Management

    Skills Boost
    CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate | 24/7 Tutor Support | Money Back Guarantee | Lifetime Access
    • Online
    • 7.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...providing a rewarding and positive learning experience. Level 5 Compliance Management + CRM with HR Management The Level 5 Compliance Management + CRM with HR Management offers a comprehensive curriculum combining three critical business areas. This course equips learners with a thorough …
    £19

  • Customer Relationship Management: CRM Training Level 3

    Thames College
    Updated 2026 | 2 in 1 CPD Accredited Course | 2 Free PDF Certificates | Instant Certificate After Completion
    • Online
    • 2.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Course 01: Customer Relationship Management: CRM Training Course Course 02: Chatbots and AI in Customer Service Module 02: Strategic Frameworks in CRM Module 03: CRM Practices and Automation Module 04: Segmentation, Personalisation, and Omnichannel CRM Module 05: CRM Metrics and …
    £21

  • CRM: Customer Relationship Management

    Nano Training
    CPD QS Accredited | Bite Size Course Materials | Quick Access | Easy to Learn | 24/7 Expert Support
    • 12 students
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...Module 01: An Overview of Customer Relationship Management Module 03: CRM Principles Module 02: CRM Basics Module 04: CRM in the Future An Overview of Customer Relationship Management. CRM Principles CRM Basics CRM in the Future. …
    Save 23%
    £19 £24.99

  • Customer Relationship Management (CRM)

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    Great service
    Customer Relationship Management (CRM) Customer Relationship Management (CRM) is a crucial aspect of modern Business, helping companies improve Customer service, strengthen Marketing strategies, and enhance interactions in Retail and other industries. This course explores …
    £21.99

  • CRM and Customer Relationship Marketing

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...from a strategic leader who can oversee a complex, global Customer service initiative with confidence. You will explore how CRM helps in identifying and nurturing the most valuable clients, allowing for a more focused Marketing spend and a more dedicated, personalized level of Customer …
    £21.99

  • Customer Relationship Management (CRM) Fundamentals

    Learning Facility
    PDF Certificate Included | Level 3 Training | CPD IQ Accredited | Lifetime Access
    • Online
    • 1.5 hours · Self-paced
    • Certificate(s) included
    Great service
    Customer Relationship Management (CRM) Fundamentals Customer Relationship Management (CRM) Fundamentals introduces learners to the essential practices of building and maintaining strong relationships with customers. Through a focus on CRM systems, behaviour management …
    £21.99

  • CRM and Customer Relationship Marketing – CPD IQ Certified

    Career Education
    CPD IQ Certified | PDF Certificate Included | Level 3 Training | Comprehensive Study Materials | 24/7 Support
    • Online
    • 0.9 hours · Self-paced
    • Certificate(s) included
    Great service
    ...Digital marketing support within a Business context. Claim Your Certificate CRM and Customer Relationship Marketing – CPD IQ Certified Review Request Claim Your Certificate Module 1 Introduction to CRM and Customer Relationship Marketing. Module 2 CRM Systems and Technology. Module …
    £21.99

  • Sales Management, Customer Relationship Management with Customer Service

    Skills Boost
    CPD Accredited | 4 Courses Bundle | Free 4 PDF Certificate | Lifetime Access | 24/7 Tutor Support | Money Back Guarantee
    • Online
    • 8.4 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Course 02: Customer Relationship Management (CRM) Course 03: Customer Service Training Course 04: HR Management Course The Sales Management, Customer Relationship Management (CRM) with Customer Service course is designed to equip learners with essential skills to excel in sales …
    £19

  • Compliance Management, Operations Management with Customer Relationship Management

    Skills Boost
    4 Courses Bundle | CPD Accredited | Lifetime Access | 24/7 Tutor Support | 100% Pass Rate | Money Back Guarantee
    • Online
    • 7.1 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Process Management Methodology Module 1 An Overview of CRM Module 2 Understanding CRM Software Module 3 Understanding Traditional and Social CRM Module 4 Customer Lifecycle Management Module 5 Sales Funnel Module 6 Measuring CRM Module 7 Customer Engagement Management Strategies Module …
    £19

  • Customer Service, KYC, CDD & CRM

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...compliance and CRM systems. Therefore, it explains KYC, AML, and global regulatory frameworks. It covers CIP, CDD, KYB, beneficial ownership, and risk profiling. Furthermore, it strengthens sanctions screening, transaction monitoring, and regulatory reporting. It also develops CRM strategy …
    £21

  • AML, CRM, KYC & GDPR Training

    Training Tale
    4 Courses Exclusive Deal + Free PDF Certificate | Lifetime Access | Expert Tutor Support | No Hidden Fee
    • 43 students
    • Online
    • 4.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...computer knowledge Anti-Money Laundering (AML): A minimum of 16 years of age is required Anti-Money Laundering (AML): AML, CRM, KYC & GDPR Training After completing this Anti-Money Laundering (AML) Training course, you may be able to pursue a career in: Compliance Specialist Govt. conformity …
    £19

  • Travel Agent, Customer Service, CRM with Travel and Tourism Level 5 Course

    School of Health Care
    Spring Sale | 2 Travel Course Bundle | PDF Certificate | Lifetime Access | 24/7 Expert Support
    • 179 students
    • Online
    • 5.2 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Highly rated
    ...Service, CRM with Travel & Tourism Level 5 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1/Level 2 First Certificate in Travel and Tourism Level 3 Diploma in Travel and Tourism igcse travel tourism Level 1/Level 2 First …
    £19

  • Performance Management with Ethical Practices & CRM

    Care Skills Centre
    6 Topics Bundle! + CPD Accredited | Free CPD Hardcopy Certificate + 2 Free PDF Certificates + Instant & Lifetime Access
    • Online
    • 1.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ...Ethical Practices & CRM Module 03: Workplace Management Module 06: Strategies to Promote High Levels of Performance Get your Free CPD Certificate Workforce Development Use of Motivational Method to Boost Performance Workplace Motivation Ethical Practices & CRM Workplace Management …
    £19.99

  • Level 3 & 4 CRM (Customer Relationship Management)

    Imperial Academy
    Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
    • Online
    • 153 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...of CRM (Customer Relationship Management) as you move through the modules of this course and learn about its key ideas, including things like — Level 3 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Level 4 Module …
    £100

  • Level 2 & 3 in Customer Service, KYC, CDD, CRM, Retail Operations & B2B Business

    Royal Open College
    5 Course in 1 Bundle (95+ Trending Topics)+ Free Certificate + Exam | CPD Certified | Tutor Support | Lifetime Access
    • 29 students
    • Online
    • 4.6 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...Diligence Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Certificate in Principles of Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 3 Certificate …
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    £19 £19.50

  • QLS Level 2, 3, 4 CRM

    Imperial Academy
    Level 4 QLS Endorsed Course with FREE Certificate | CPD Accredited | 120 CPD Points | Lifetime Access
    • Online
    • 336 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ...of CRM as you move through the modules of this course and learn about its key ideas, including things like — Level 2 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Level 3 Module 03: CRM Strategies Module 04: Data Analysis in CRM Module …
    £100

  • Level 2 and 3 Certificate in Customer Service, KYC, CDD, CRM, With Complete Career Guide

    Training Express Ltd
    13 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificates Included | Tutor Support | Lifetime Access
    • Online
    • 98 hours · Self-paced
    • Certificate(s) included
    • 100 CPD points
    • Tutor support
    Great service
    ...the Future of KYC Compliance Course 03: CRM - Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    £100

  • CRM : Customer Relationship Management

    UK Professional Development Academy LTD
    Certificate in Customer Relationship Management - Unit Certificate (CPD Certified) with quiz based exam included
    • 69 students
    • Online
    • 4 weeks · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    ...based on a higher level in which you will learn the basics of CRM, concepts of CRM, the need for a CRM system, impact of CRM, trends in CRM systems, CRM and social CRM, the difference between CRM and social CRM, the evolution of CRM to social CRM, and implementation of CRM system. …
    £19

  • CRM and Phone Based Customer Service - QLS Endorsed

    Imperial Academy
    Level 2, 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 22 hours · Self-paced
    • Certificate(s) included
    • 180 CPD points
    • Tutor support
    Great service
    ...world, professionals in Customer Relationship Management (CRM) and phone-based customer service play a pivotal role in driving customer satisfaction and loyalty. The UK job market reflects a growing demand for these skills, with a notable increase in CRM-related roles . Salaries …
    £250

  • CRM - Customer Relationship Management - CPD Accredited 3 Courses Bundle

    Training Express Ltd
    3 Courses Bundle - CPD Certified - Free Certificates - Interactive Audio-Visual Lessons - Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    Great service
    ...Learning Assistance Course Curriculum: CRM - Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer …
    £375
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FAQs

Reed Courses advertises a large variety of CRM courses which are delivered by a range of learning providers. The CRM courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a CRM course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for CRM courses, you might also be interested in Marketing, PR and Business Marketing. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

Yes, Reed Courses has a wide range of free courses in a variety of subject areas. These free courses are a great way to explore a subject you're interested in without a financial commitment. You can find them by visiting the free page.
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