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Beginner Development courses in London

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    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologiesâ„¢ enable individuals to boost productivity, enhance efficiency, develop team member …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologiesâ„¢ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologiesâ„¢ support individuals in getting organised, staying focused, increasing productivity, opt …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
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    £387 £595
    • 38 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologiesâ„¢ enable receptionists to make a positive and welcoming impression while effectively managi …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologiesâ„¢ empower individuals to take ownership of complaints, adjust communication s …
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    £387 £595
    • Classroom - Central London
    • Full-time
    With nearly half of all UK adults exhibiting one or more characteristics of vulnerability, representatives must skilfully navigate conversations with customers facing financial, emotional, health, or other challenges. Hamilton Mercer’s Service Methodologiesâ„¢ equip representatives …
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    £387 £595
    • Classroom - Central London
    • Full-time
    Every customer interaction is an opportunity to sell oneself through exceptional service while promoting products or services. Hamilton Mercer’s Service Methodologies™ equip professionals with service-focused sales techniques that create genuine value in every interaction.
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologiesâ„¢ assist individuals in crafting well-structured emails that are visually appealing and, m …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £387 £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    Medical receptionists serve as the frontline representatives of GP practices, private clinics, or hospitals, carrying the crucial responsibility of delivering a patient-centred service. Hamilton Mercer’s Methodologiesâ„¢ equip medical receptionists with the skills to create a warm, …
    £595
  • Sales Account Management. CPD accredited.

    Cubs Privé
    Classroom based course with an experienced practitioner
    • Classroom - Central London
    • 3 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Have you ever wondered how to improve your customer account management and client relationships? Do you ever find yourself questioning whether the actions you take today are truly the right ones? In this course, you will get tips and techniques to handle those difficult customer …
    £300
  • Practical C# Programming - London

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - West London
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This C# London Course delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projects. During the co …
    £1,495
  • Introduction to SQL - London

    TrainX
    Face-to-face classroom courses: practical hands-on exercises using actual SQL Server
    • Classroom - West London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Data querying skills are essential for many IT, Big Data, Analyst and Project Management roles. Structured Query Language (SQL) is the most widely used data querying language in the world. Watch the video: The video is available - simply click on the Watch this video on YouTube …
    £895
  • CompTIA Security+ London Course (SY0-701 Exam)

    TrainX
    Central London classroom courses: CompTIA Official Materials with practical hands-on exercises
    • Classroom - West London
    • 5 days · Full-time
    • Professional certification
    • Certificate(s) included
    Attend this CompTIA Security+ Authorised Central London Course with TrainX as part of your preparation to gain a highly sought after certification! CompTIA's Security+ is the go-to foundational Cybersecurity certification for organisations and for individuals. More job roles …
    £1,995
  • CompTIA Security+ Central London Course (SY0-701 Exam)

    TrainX
    Face-to-face classroom courses: CompTIA Official Materials with practical hands-on exercises
    • Classroom - West London
    • 5 days · Part-time or full-time
    • Professional certification
    • Certificate(s) included
    • Tutor support
    Attend this CompTIA Security+ Authorised Central London Course with TrainX as part of your preparation to gain a highly sought after certification! CompTIA's Security+ is the go-to foundational Cybersecurity certification for organisations and for individuals. More job roles …
    £2,195
  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    Effective communication skills are essential to master as they’re often at the top of the list of qualities demanded by employers. In this course over six modules you’ll begin by looking at the definition of effective business communication, the use of appropriate language and to …
    £399
  • Time Management - Improve Your Personal Effectiveness

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included.
    • Classroom - Central London
    • 7 hours · Part-time
    • 16 CPD points
    • Tutor support
    Time management training increases your productivity and efficiency - and this is the perfect time management course for anyone who wants to get more done in less time.
    £399
  • HR Essentials - HR for non-HR Managers

    Pitman Training Essex and Suffolk
    Online course with study materials and tutor support included.
    • 11 enquiries
    • Classroom - Central London
    • 7 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This course provides and excellent overview for non-HR managers with responsibility for people and teams. You will learn essential knowledge on areas such as recruiting new staff, employment contracts, salary processing, maternity rights and staff performance appraisals.
    £399
  • Better Business Travel - PA Masterclass

    Pitman Training Essex and Suffolk
    Classroom based course with study materials and reference tools included.
    • Classroom - Central London
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • Tutor support
    This one-day workshop is designed to elevate your skills in booking global business travel arrangements! As personal assistants, your role in managing and coordinating business travel is pivotal to the smooth running of your organisation's operations. This workshop aims to provid …
    £399
  • Marketing Essentials

    Pitman Training Essex and Suffolk
    Classroom based workshop with study materials and tutor support included.
    • Classroom - Central London
    • 1 day · Part-time or full-time
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Our Marketing Essentials course has been developed to give an insight to those new to marketing, an understanding of the concepts and processes involved in how a company effectively places itself and its products in the marketplace.
    £399
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 16 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999

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