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Advanced Learning & development courses in London

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  • Agile Practitioner (AgilePM®) - London

    Training Deals
    • 23 enquiries
    • Classroom - South West London
    • 1 day · Full-time
    • Professional certification
    • Exam(s) included
    • Tutor support
    APMG Agile project management certification available in over 20 venues nationwide both onsite and client site. Book your agile project management course. Software development teams have been using techniques such as Scrum, XP (eXtreme Programming), Lean and others for over a …
    Enquire for pricing

  • Accelerated Certificate in Company Direction

    Institute of Directors
    This intensive fast track residential course designed specifically for time-poor leaders.
    • Classroom - South West London
    • 5 days · Full-time
    • Certificate(s) included
    • Tutor support
    Fast-track your director development with our five-day residential course. Practical learning enhanced by real-life scenarios and peer collaboration will give you knowledge and skills that you can use immediately at board level for maximum impact. As well as offering time-poor di …
    Enquire for pricing

  • Effective Delegation Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    Save 34%
    £387 £595

  • Effective Communication Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
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    £387 £595

  • Professional Receptionist

    Hamilton Mercer
    • 39 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
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    £387 £595

  • Dealing with Challenging People / Situations

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    Save 34%
    £387 £595

  • Effective Time Management Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
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    £387 £595

  • Essential Assertiveness Skills

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    Save 34%
    £387 £595

  • Effective Complaint Handling

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
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    £387 £595

  • Service-Focused Selling

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    Every customer interaction is an opportunity to sell oneself through exceptional service while promoting products or services. Hamilton Mercer’s Service Methodologies™ equip professionals with service-focused sales techniques that create genuine value in every interaction.
    Save 34%
    £387 £595

  • Conversations with Vulnerable Customers

    Hamilton Mercer
    • Classroom - Central London
    • Full-time
    With nearly half of all UK adults exhibiting one or more characteristics of vulnerability, representatives must skilfully navigate conversations with customers facing financial, emotional, health, or other challenges. Hamilton Mercer’s Service Methodologies™ equip representatives …
    Save 34%
    £387 £595

  • Professional & Persuasive Email Writing - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    Save 34%
    £387 £595

  • Professional Telephone Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    Save 34%
    £387 £595

  • Medical Receptionist Skills - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    Medical receptionists serve as the frontline representatives of GP practices, private clinics, or hospitals, carrying the crucial responsibility of delivering a patient-centred service. Hamilton Mercer’s Methodologies™ equip medical receptionists with the skills to create a warm, …
    £595

  • Exceptional Service Skills for Technical People / Support - One Day Course

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    Save 34%
    £387 £595

  • Consistently Delivering Exceptional Service

    Hamilton Mercer
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
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    £387 £595

  • Strategic Account Management Masterclass (CPD accredited)

    Cubs Privé
    Gain proven skills to grow key clients, boost retention, and win larger deals.
    • Classroom - Central London
    • 3 hours · Full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    For professionals ready to take their client relationships to the next level. Are you confident you’re managing your large corporate accounts as effectively as you could be? This advanced CPD course will show you how to: ● Build deep trust with your clients ● Challenge customers …
    £360

  • Strategic Account Management Masterclass (CPD accredited).

    Cubs Privé
    Gain proven skills to grow key clients, boost retention, and win larger deals.
    • Classroom - Central London
    • 3 hours · Full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    For professionals ready to take their client relationships to the next level. Are you confident you’re managing your large corporate accounts as effectively as you could be? This advanced CPD course will show you how to: ● Build deep trust with your clients ● Challenge customers …
    Enquire for pricing

  • NEBOSH L6 Diploma for Health & Safety Professionals - Classroom

    Make UK
    Classroom-based degree-level course from NEBOSH 001 Gold Partner, all fees included
    • 49 enquiries
    • Classroom - South West London
    • 30 days · Part-time
    • Professional certification
    • Exam(s) included
    • Certificate(s) included
    • Tutor support
    The NEBOSH Level 6 National Diploma for Occupational Health and Safety Management Professionals is the most popular and recognised health and safety qualification of its kind. It’s designed for ambitious health and safety managers and professionals who want to take their knowledg …
    £8,798

  • Bid and Tender Writing Training

    Thornton & Lowe
    Increase your chances of success - Develop your skills on writing successful tenders. CPD certificate included
    • 244 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • 6 CPD points
    Delivered by an experienced Bid Manager, our Bid Writing workshop focuses on how to write and develop the content of a bid. This interactive session, which includes practical exercises, covers understanding the buyer, bid writing and presentation.
    £350

  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 4 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420

  • Presentation Skills Training

    Powercall Global Training
    Learn the Presentation Skills to gain confidence and deliver with impact
    • 12 enquiries
    • Classroom - West London
    • 7 hours · Part-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Trending
    Our presentation skills training course aims to help individuals improve the quality of their presentations, with a particular focus on developing ease and confidence of speaking in front of a group.
    £598.80

  • Equality, Diversity, and Inclusion Training Face to Face

    Aspire Leadership Limited
    A one day public equality, diversity inclusion training course delivered face to face
    • Classroom - Central London
    • 7 hours · Part-time or full-time
    • 6 CPD points
    This equality, diversity and inclusion (EDI) training course is designed for D&I working parties, Senior Leaders, or any groups who want to come together and bridge the gap between good intentions and a tangible way forward for the business. The equality, diversity and inclus …
    £690

  • Personal Branding & Networking Training Course Face to Face

    Aspire Leadership Limited
    A networking training session delivered live online by one of our expert facilitators - CPD accredited
    • Classroom - Central London
    • 8 hours · Part-time or full-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Business networking events can be a daunting prospect: Standing on the side-lines looking out at a sea of unknown faces, not knowing where to begin, how to join a group or individual and get beyond the small talk of, “What do you do?”, or the weather. Worse, the one person you wa …
    £312

  • SIA Trainer Level 3 Award in the Delivery of Conflict Management Training Course

    Russbridge Academy
    Approved Qualification | Become a SIA Trainer | Fast Track Result and Certificate
    • Classroom - South East London
    • Part-time
    • Regulated qualification
    • Tutor support
    Russbridge Academy Ltd is a leading training provider in the United Kingdom offering vocational and career-oriented courses. We have outstanding performance with a vast number of learners in every corner of the country. Our success and service has lead to us being awarded “Train …
    £430
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FAQs

Reed Courses advertises a large variety of Learning & development courses which are delivered by a range of learning providers. The Learning & development courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Learning & development course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Learning & development courses, you might also be interested in HR, Leadership and Management. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Learning & development courses, Reed Courses also has plenty of paid for online Learning & development courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Learning & development courses. Alternatively you'll be able to enrol on an online Learning & development course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Learning & development course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Learning & development courses from a variety of learning providers.
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