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Beginner Customer service courses in Manchester

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  • Customer Service: CRM, KYC, Office Management, Communication & Problem Solving Skills

    Janets
    New Year Sale! (was 599) | 30-in-1 Package | 300 CPD Points | Free PDF & Hard Copy Certificate | 24/7 Support
    • Online
    • 270 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Did you know that 96% of customers say customer service is a key factor in their loyalty to a brand? In today’s competitive market, businesses are no longer just about products or services—they’re about experiences. Exceptional customer service is now a defining factor in busine …
    Save 25%
    £149 £200

  • Customer Experience Manager - Job Ready Programme with Full Career Support

    Janets
    Mid-Year Sale! (was 1999) | Job Market Analysis | Portfolio, CV & Enrolment Letter | Access to 3000+ Courses
    • 27 students
    • Online
    • 6 months · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Did you know that companies lose over £37 billion annually in the UK alone due to poor customer service? In today’s hyper-competitive market, exceptional customer experience is no longer a bonus but a necessity. Businesses are searching for skilled professionals who can off …
    £799

  • Presentation Skills Training – Interactive Classroom Course

    KEYS TRAINING
    Deliver Confident & Engaging Presentations | Expert-Led Practical Training | Small Group Sessions
    • Classroom - Salford, Lancashire
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    Master the art of delivering confident and engaging presentations with our expert-led Presentation Skills Training. Designed for professionals who want to improve their public speaking abilities, this interactive course equips participants with the techniques needed to communicat …
    £295

  • Accounting and Finance Practical Training using Sage 50 QuickBooks IRIS BrightPay and Xero

    KBM training
    Guaranteed Work Experience with ACCA Gold Partner Chartered Accounting Firm - Job Placement Support
    • 886 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Bestseller in Accounting
    Practical Accounting and Finance Training with Guaranteed Work Experience is delivered in collaboration with KBM Chartered Certified Accountants and Registered Auditors (ACCA Approved Gold Level Chartered Accounting Firm) Practical Accounting and Finance Training is provided on …
    Save 50%
    £199 £398

  • Xero Training Course with Work Experience

    KBM training
    Xero Training
    • 40 enquiries
    • Classroom - Manchester
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    Xero is the most in-demand accounting software for small to medium-size businesses. It is designed to assist a business in dealing with cash flow, billing, invoicing and submitting data. At KBM Training and Recruitment, we provide Xero training on real company files under the …
    Save 50%
    £199 £398

  • Free AAT Level 2 Certificate in Bookkeeping with Practical Accountancy

    KBM training
    Practical Accountancy Training on Sage , Xero , Quickbooks and Excel
    • 201 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Regulated qualification
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Practical Accountancy Training with Free AAT Level 2 Certificate in Bookkeeping You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, finding a job will be very difficult. We can train you on all the popular accounting softw …
    Save 33%
    £398 £600

  • Sage Bookkeeping / Sage 50 Bookkeeping

    KBM training
    Practical Bookkeeping Training
    • 136 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Sage Bookkeeping / Sage 50 Bookkeeping We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountancy along with one of the best recruitment facilities in the market. Whether you are looking for a fresh start …
    Save 50%
    £244 £488

  • Customer Service Diploma (Level 2 & 3) Plus Sales and Marketing Skills - CPD Certified

    NextGen Learning
    6 Premium Courses! QLS Endorsed & CPD Accredited Diploma + Free PDF Certificate + Get Instant & Lifetime Access
    • 164 students
    • Online
    • 2.4 hours · Self-paced
    • Certificate(s) included
    • 60 CPD points
    • Tutor support
    Need skills for the ultimate customer satisfaction ? Want to recognise and appreciate returning consumers, build relationships with local clients, and use your product knowledge to be the best man out there? Then look no further because our comprehensive Customer Service, Sales …
    Save 20%
    £12 £15

  • QuickBooks Training / QuickBooks Software Training

    KBM training
    100% Practical Training, Official Certification from QuickBooks
    • 53 enquiries
    • Classroom - Manchester
    • 32 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    QuickBooks Training: You can have multiple degrees and qualifications, but if you do not have relevant accounting work experience, or software knowledge such as Sage 50, Sage Payroll, QuickBooks, Excel, and Xero, finding a job will be very difficult. Accounting job aspirants sho …
    Save 50%
    £122 £244

  • Bookkeeping Course with Practical Training

    KBM training
    Bookkeeping Training with Work Placement
    • 169 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time or full-time
    • Certificate(s) included
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    Bookkeeping Training /Bookkeeping Course / Bookkeeper Training: If you are looking for a career in Bookkeeping , this is an ideal program for you. We at KBM Training & Recruitment, are constantly working hard to help candidates achieve the best quality training in accountanc …
    Save 50%
    £244 £488

  • Assistant Accountant Training in Birmingham

    KBM training
    Practical Training with Qualified Accountants in Birmingham
    • 59 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    KBM Training and Recruitment provides high quality Practical Accountancy Training in partnership with KBM Chartered Certified Accountants in Birmingham and London. You will gain hands on practical training on various software such as Sage, QuickBooks, Excel, Xero and Payroll …
    Save 50%
    £199 £398

  • Accountancy | Accountancy Work Experience

    KBM training
    Practical Accountancy Training with Qualified Accountants for Bookkeeping, Control Accounts and Final Accounts
    • 170 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • 32 CPD points
    • Tutor support
    Are you looking for a Job in Accountancy but finding it hard due to a lack of Work Experience? Competition for jobs is at an all-time high, and the qualification alone is not enough to land a job. Employers require you to have a range of technical skills and first-hand experie …
    Save 50%
    £244 £488

  • ACCA Practical Work Experience (PER)

    KBM training
    Gold Status ACCA Approved Accountancy Firm
    • 317 enquiries
    • Classroom - Manchester
    • 106 hours · Part-time
    • 32 CPD points
    • Tutor support
    • Job guarantee programme
    KBM Training and Recruitment provides high-quality ACCA Practical Accountancy Training in partnership with KBM Chartered Certified Accountants which is an ACCA-approved employer at Gold Level. You will gain hands-on practical training on various software such as Sage, QuickBoo …
    Save 33%
    £398 £600

  • Online Accounting Course - Bookkeeper Training

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training on Sage , Xero , Quickbooks & Excel
    • Classroom - Manchester
    • Part-time or full-time
    • 20 CPD points
    • Tutor support
    This Accounting course gives you a Certification Qualification We have integrated Our Bookkeeping and Accounts Assistant training in it to give you all the necessary skills to become more employable and get into Accountancy jobs Provides the knowledge and skills to set- …
    £650

  • Online Accounting training - Level 2 Certificate in Bookkeeping 601/9061/9

    Future Connect Training and Recruitment Ltd
    Bookkeeping Training
    • 17 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Tutor support
    Provides the underpinning knowledge and skills necessary for the purpose of carrying out a range of day-to-day bookkeeping routines and activities using a sub-divided double entry bookkeeping system up to trial balance stage. The qualification is made up of: 2 – Online Know …
    £450

  • Online Accounting training - Bookkeeping Training with Level 1 Certification

    Future Connect Training and Recruitment Ltd
    Online Practical Bookkeeping Training with Guaranteed Work placement
    • 11 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Tutor support
    Bookkeeping Training on Sage , Xero, Quickbooks and Excel . Practical Bookkeeping Training Bookkeeping Training with Certification regulated by OFQUAL Suitable for learners wanting an introduction to the process of keeping double entry records, preparing reconciliations …
    £500

  • Online Accountancy Training with Guaranteed Work placement - Accounting training

    Future Connect Training and Recruitment Ltd
    Online Accountancy Training with Guaranteed Work placement
    • 29 enquiries
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    Accounting courses Accountancy industry requires more than just knowledge. It requires practical skill in the given area efficiently and effectively. But the dilemma is that our theoretical and academic knowledge does not meet this need. We need to have some extra and up to …
    £475

  • Practical C# Programming - Manchester

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Manchester
    • Part-time or full-time
    • Certificate(s) included
    • Tutor support
    C# skills are in high demand: This practical C# Manchester Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your projec …
    £1,495

  • Customer Service Diploma (CPD) with Complete Career Guide 2025

    Training Express Ltd
    Instructor-Led Training | 29 Courses Bundle | 29 Free PDF & Hardcopy Certificates | 290 CPD Points | Lifetime Access
    • Online
    • 120 hours · Self-paced
    • Certificate(s) included
    • 290 CPD points
    • Tutor support
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ Imagine stepping into a world where every customer interaction brings new possibilities. In today’s fast-paced market, exceptional customer service is more valuable than ever. With 75% of busin …
    Save 16%
    £100 £120

  • Microsoft PowerPoint Introduction - Nationwide

    Infero Training Ltd
    Classroom based course with Post Course Support – All Level Introduction to Advance
    • 18 enquiries
    • Classroom - Manchester
    • 1 day · Full-time
    • Certificate(s) included
    • Tutor support
    This intensive 1 day, hands-on Microsoft PowerPoint Introduction course is fully Accredited by CPD and helps you gain comprehensive, practical understanding of PowerPoint. In this course, you will use the vast array of features and functionality contained within PowerPoint t …
    £237.60

  • Customer Service Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and virtual Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Customer Service - Course Overview If your organisation is committed to achieving excellence in customer service and ensuring that your vision for the future reflects the highest standards that the modern-day customer expects – then this course is for you and your team. This Cust …
    £354

  • Essential Sales Training

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 45 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Sales Training Course - Overview Are you struggling to consistently hit your sales targets? Are you looking to build more productive relationships with your customers? Would you like to increase your sales conversion rate? Would you like to learn how to "close" the deal/sale more …
    £390

  • Telesales Course - Sales

    ATA (Asset Training Academy) LTD
    Classroom & Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Telesales Course - Overview This 1 day ‘Telesales’ course is aimed to help attendees who are responsible for contacting potential new customers / or receiving calls, and closing the sale. This Telesales course will help you to understand the importance of establishing rapport qui …
    £390

  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 17 enquiries
    • Classroom - Manchester
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Influencing and Negotiation - Overview Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, …
    £780

  • CRM, PR & Phone-Based Customer Service

    Training Express Ltd
    15 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 80 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] CRM, PR & Phone-Based Customer Service Ready to transform your customer service skills and unlock new career opportunities? With businesses increasingly focused on customer re …
    £109

  • Effective Communication Course

    ATA (Asset Training Academy) LTD
    Classroom based course with study materials, tutor support & interactive exercises. Certificate awarded on completion.
    • 16 enquiries
    • Classroom - Manchester
    • 1 day · Part-time
    • Certificate(s) included
    • Tutor support
    Communication Skills - Course Overview This 1 Day Effective Communication Skills Course course will help you to become a more inspirational and effective communicator. By understanding the importance of clear and focused written and verbal communication skills, delegates will be …
    £390

  • Customer Care - Incoming and Outgoing Calls

    Practical Training for Professionals
    • 12 enquiries
    • Classroom - Cheadle, Cheshire
    • 1 day · Part-time
    • 6 CPD points
    This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service. They …
    £468

  • Call Centre - Achieving Best Practice

    Practical Training for Professionals
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Call Centre - Achieving Best Practice - Overview This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about th …
    £516

  • Consultative Selling

    Practical Training for Professionals
    • 13 enquiries
    • Classroom - Cheadle, Cheshire
    • Part-time
    • 6 CPD points
    Consultative Selling - Overview This course is for those who sell ideas, products and services and who want to develop a selling style where the emphasis is on developing the concept of sales conversations together with long term, stable future business relationships. This …
    £516

  • Customer Service Diploma Level 2 & 3

    Training Express Ltd
    4 Free Courses | Free PDF & Hardcopy Certificates | QLS Endorsed and CPD Accredited | Free Retake Exam | Lifetime Access
    • 788 students
    • Online
    • 0.7 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Bestseller in Customer service
    Viewed 11 times in the last 24 hours
    [Updated 2025] [Get 4 Free Courses: Only for TODAY] The Customer Service Diploma Level 2 & 3 - CPD Certified course is designed to provide learners with an in-depth understanding of the keys to providing successful customer service. It is ideal for those who work in a retail …
    Save 14%
    £12 £14

  • Practical C# Programming - Sheffield

    TrainX
    Learn C# Now: Face-to-Face Classroom Courses - Maximum 8 attendees
    • Classroom - Sheffield
    • 3 days · Part-time or full-time
    • Certificate(s) included
    C# skills are in high demand: This practical C# Sheffield Course is delivered by our highly experienced trainer, holding Microsoft C# Specialist and CompTIA Certified Technical Trainer (CTT+) certifications, will efficiently help you to understand and apply C# within your project …
    £1,495
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FAQs

Reed Courses advertises a large variety of Customer service courses which are delivered by a range of learning providers. The Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

If you're looking for Customer service courses, you might also be interested in Business, KYC and Public services. These courses can be taken to further enhance your understanding of the subject. By having a broader understanding of the subject can help you to improve your professional or personal development.

In addition to free Customer service courses, Reed Courses also has plenty of paid for online Customer service courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Customer service courses. Alternatively you'll be able to enrol on an online Customer service course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Customer service course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Customer service courses from a variety of learning providers.
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