Winter coat: check. Woolly hat: check. Premature Christmas decorations: oh wait…
With a great selection of professional qualifications live on the site, Guy Fawkes isn’t the only one making sparks fly this November. And, as some of our courses don’t require any payment at all to get started, you don’t even need to break the bank before Christmas to live your best life.
To help motivate you this November, here are three of the top courses you could be doing right now:
Customer Service
Customer service skills don’t come naturally to all of us. But luckily, they do come for free.
This Level 2 Customer Service course provides the perfect opportunity to develop your customer service knowledge, whilst allowing you to enhance your day-to-day interactions with customers or clients.
Learning topics include everything from the principles of customer service, complaint handing, and methods of communication, to organisational responsibilities, customer loyalty, and product promotion; all of which are absolute must-haves when it comes to standing out to employers.
You can also study entirely at your own pace, with one-to-one support from a dedicated tutor available as and when you need it.
The best part? It costs absolutely nothing to study.
So, whether you’re already working in a customer-facing role, you’re looking for a foot in the door, or you just need to know whether the customer is always right*, this is the course for you.
What do I need? To be 19 or over, and a resident of England.
How long will it take? 11 weeks.
Perfect for: People who don’t need to fake their ‘customer service voice’.
Diabetes Care
With almost four million people in the UK affected by diabetes, learning about how to care for it could be vital knowledge to have.
Whether you’re looking to work in care, you need guidance on looking after a relative or friend, or you just want to learn more, this Level 2 course in Diabetes Care provides a great (and completely free) starting point.
Split into four easy-to-digest units, it focuses on providing an understanding of the different types of diabetes – covering its causes, risks, and diagnoses, along how to treat and prevent the disease.
And that’s not all. You’ll also learn about the social impact of diabetes, and how you can work with people in a way that helps them manage it effectively.
This accredited and Ofqual regulated qualification is a great addition to your CV, which could even open yourself up to a wide range of care roles.
What do I need? To be 19 or over, and a resident of England.
How long will it take? 11 weeks.
Perfect for: People who want to help people.
Dignity and Safeguarding
Want to protect vulnerable people? Look no further.
This Level 2 Certificate in Dignity and Safeguarding is designed to help you learn how to safeguard and serve the needs of vulnerable adults – whether you’re already working in care or you’re looking to break into the industry.
Not only does it cover how to recognise and respond to abuse and harm, it also includes units on understanding the duty of care in adult and social care, as well as how to deal with the most common dilemmas faced within the field.
You’ll also be taught how to apply dignity and safeguarding principles in a practical setting, with an emphasis on the importance of a person-centred approach.
What’s more, is the course is completely free, and can be studied at your own pace – making it easy to work around other commitments. What’s not to like?
What do I need? To be 19 or over, and…you probably get it by now.
How long will it take? 11 weeks.
Perfect for: People who are ready to fulfil their ‘duty of care’.
Free Dignity and Safeguarding course
*Hint: they probably are.
Not sure which course is right for you? View all available courses now.
