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Intermediate Personal development Cpd courses in Rails

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  • Level 5 Diploma in Team Leader : Leadership & Management - CPD Accredited

    NextGen Learning
    20 Topics Bundle! QLS Endorsed & CPD Accredited | FREE Reed PDF Certificate | Instant & Lifetime Access
    • 40 students
    • Online
    • 5.7 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let This Deal Slip Away – Enrol Now! [Updated: June 2025] Picture this: You step into your office one morning, and your team is overwhelmed with tasks, lacking motivation, and falling short of expectations. As a leader, the weight of responsibility is on your sh …
    Save 7%
    £12 £12.99
  • Life Coaching, Mentoring, Psychology, Personal Development & Resilience

    NextGen Learning
    20 in 1 Career Guided Programme | 200 CPD Points | Free 20 PDF & a Hardcopy Certificate | Tutor Help & Lifetime Access
    • Online
    • 42 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    *** Exclusive Limited Time Offer! *** ★★ By Enrolling In This Bundle, You’ll Gain Instant And Lifelong Access To 20 Courses, Plus FREE Hard Copy & PDF Certificates, Transcripts, Student ID, Assessment, And Enrolment Letter! ★★ Get ready for an exceptional online learning expe …
    £109
  • Personal Development Coach Online Training

    Online Training Academy
    CPD Accredited ! Free Certification | FREE Retake Exam | Lifetime Access | No Hidden Fees
    • Online
    • 5.4 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Updated 2025 In the modern world, the significance of Personal Development coaching cannot be overstated. An online training course in this domain, encompassing modules from Introduction to Personal Development Coaching to Setting Up as a Coach, equips individuals with the tool …
    £12
  • Level 3 Youth Work & Personal Development Training Course

    Training Express Ltd
    CPD approved | Certificate from Reed | Free Pdf & Hard Copy Certificate Included | Lifetime Access | 10 CPD Points
    • 41 students
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Ready to make a real difference through Youth Work ? With growing demand in community support and youth services, developing your expertise in Youth Work and Personal Developme …
    £12.99
  • Level 3 Youth Work & Personal Development Training

    Online Training Academy
    Special Offer | CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points
    • Online
    • 1.1 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Are you ready to make a difference in young people’s lives? This Youth Work and Personal Development course is perfect for anyone who wants to guide, support, and inspire youth. Learn how to build trust, communicate clearly, and support young people in their personal growth. You’ …
    £12
  • Accomplishing Tasks Effectively - Boot Camp on Personal Development

    Knowledge Gate
    CPD Accredited>Instant Free PDF Certificate!> Easy to Learn> No Exam Required> 24/7 Expert Support
    • Online
    • 1.2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Accomplishing Tasks Effectively - Boot Camp for Personal Development Embark on a journey, from the fabled city where chaos reigned, to the zen peaks of efficiency. Discover secrets in each module to conquer procrastination and elevate personal growth. Are you ready to transform? …
    £19.99
  • Personal Development Training

    One Education
    Overcome Self-Limiting Beliefs & Build Confidence | Free Certificate | Lifetime Access | Easy Refund
    • Online
    • 2 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Struggling with self-doubt? Break free from limiting beliefs and build unshakable confidence with our Personal Development Masterclass . Transform your mindset, boost self-esteem, and achieve your goals—start your journey today! Unlock your potential and break free from self-dou …
    £12.99
  • Leadership Skill Training With Personal Development Courses

    NextGen Learning
    20 in 1 Career Guided Programme | 200 CPD Points | Free 20 PDF & a Hardcopy Certificate | Tutor Help & Lifetime Access
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    *** Exclusive Limited Time Offer! *** ★★ By Enrolling In This Bundle, You’ll Gain Instant And Lifelong Access To 20 Courses, Plus FREE Hard Copy & PDF Certificates, Transcripts, Student ID, Assessment, And Enrolment Letter! ★★ Unleash your potential with our Leadership Skills …
    £109
  • Personal Development - Course

    Inspire London College Ltd
    evel 5 Diploma in Personal & Professional Development | CPD Accredited Diploma |Tutor support |140 CPD Points
    • 82 students
    • Online
    • 4 weeks · Self-paced
    • 140 CPD points
    • Tutor support
    Great service
    Personal Development, Level 5 Diploma in Personal Development. This Level 5 Diploma in Personal Development comes with easy-to-understand e-learning study material. Personal development is about self-reflection and focusing on ways to improve yourself, enhancing areas such as men …
    £12
  • Personal Development and Life Coaching

    Study Booth
    FREE CPD Accredited Certificate || Advanced Learning Method || Lifetime Access || 24/7 Expert Support
    • Online
    • 8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    Great service
    Unlock the potential of a thriving career in personal development. With UK demand for personal development coaches rising by over 20% in the past five years, this field offers rewarding opportunities to shape lives. The future for personal development professionals is bright as i …
    £14
  • Academic and Personal Development

    Inspire London College Ltd
    Level 5 Diploma in Personal & Professional Development/ CPD Accredited/
    • Online
    • 4 weeks · Self-paced
    • 140 CPD points
    • Tutor support
    Great service
    Academic and Personal Development Now come out of activities like internet browsing, watching TV, and playing games, and focus on personal development to make the best and achieve your higher goals. ‘’Personal development is a major time-saver; the better you become, the less tim …
    £12
  • Personal Development Training - CPD Certified

    Skill Up
    17-in-1 Exclusive Bundle | CPD Certified | 17 Free PDF Certificates + 1 Hard-Copy Certificate| Lifetime Access
    • Online
    • 45 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    Personal development is essential for professional and personal growth in today's fast-paced world. For example, a recent study found that 94% of employees would stay at a company longer if it invested in their personal development. Our Development course is designed to help you …
    £100
  • Diploma in Personal Development, Motivation and Career Development - Level 3

    Imperial Academy
    Flash Sale | Advanced 25-in-1 Bundle | Free CPD Certified PDF & Hardcopy Certificates | Lifetime Access | Tutor Support
    • Online
    • 86 hours · Self-paced
    • 250 CPD points
    • Tutor support
    Great service
    Limited-time flash sale! Get lifetime access to 25 career-boosting courses with FREE certificates – perfect for a fresh career start! Take the initial steps toward a successful long-term career by studying the Diploma in Personal Development package online with Imperial Academy t …
    £139
  • Personal Development: Self Confidence, Smart Goal Setting & Life Coaching - CPD Certified

    Apex Learning
    Flash Sale | 30-in-1 Bundle| CPD Certified | 300 CPD Points| Gifts: Hardcopy + PDF Certificate + SID (Worth 300)
    • Online
    • 159 hours · Self-paced
    • Certificate(s) included
    • 300 CPD points
    • Tutor support
    Great service
    Flash Sale! Don't Let This Year Deals Slip Away – Enrol Now! ►►► Personal Development: Self Confidence, Smart Goal Setting & Life Coaching - CPD Certified Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Acce …
    £209
  • Personal Development Coach Diploma - CPD Accredited

    StudyHub
    CPD Certified | 25-in-1 Bundle | Basic to Advanced | 25 Free PDF & A Hardcopy Certificate | Free Exam & Tutor Support
    • Online
    • 125 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    Unlock your potential with the Personal Development Coach Diploma — a comprehensive 25-in-1 CPD Accredited Bundle designed to guide you from basic foundations to advanced personal growth concepts. This CPD Certified course package includes free PDF and hardcopy certificates, exam …
    £209
  • Personal Development, Decision Making & Self Improvement Courses - 20 Course Bundle

    NextGen Learning
    20 in 1 Career Guided Programme | 200 CPD Points | Free 20 PDF & a Hardcopy Certificate | Tutor Help & Lifetime Access
    • Online
    • 55 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    *** Exclusive Limited Time Offer! *** ★★ By Enrolling In This Bundle, You’ll Gain Instant And Lifelong Access To 20 Courses, Plus FREE Hard Copy & PDF Certificates, Transcripts, Student ID, Assessment, And Enrolment Letter! ★★ Get ready for an exceptional online learning expe …
    £109
  • Personal Development Advanced Diploma

    Skill Up
    CPD Certified Diploma | 21-in-1 Premium Bundle | Free PDF & HARDCOPY Certificates | 24/7 Tutor Support
    • Online
    • 42 hours · Self-paced
    • Certificate(s) included
    • 210 CPD points
    • Tutor support
    Great service
    ✿ 21 in 1 "Personal Development" Bundle ✿ This Personal Development training offers : 21 Free PDF Certificates 1 Hard Copy Certificate for the Title Course. 24/7 Tutor Support Do you want to start an Personal Development career or simply learn more about it? Industry exper …
    £111
  • Personal Development Training - CPD Accredited

    Skill Up
    Sale On Going | 8-in-1 Bundle | CPD Accredited | Free PDF Certificates | Instant Access
    • Online
    • 23 hours · Self-paced
    • Certificate(s) included
    • 80 CPD points
    • Tutor support
    Great service
    ✿ 8 in 1 "Personal Development" Bundle ✿ Personal development is crucial to success in both personal and professional life. This Personal Development course covers all aspects of forming long-lasting habits, including habit-linking secrets, the three elements of a practice, and …
    £49
  • Certificate in Personal Development Training at QLS Level 3

    Skill Up
    Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support
    • Online
    • 2 weeks · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    ★★ Limited Time Flash Sale ★★ Certificate in Personal Development Training at QLS Level 3 ***Additional Gifts with Personal Development Training*** Free QLS Certificate Free CPD PDF Certificate + Transcript Personal development is a lifelong journey, where growth and improvement …
    £100
  • Leadership & Management, Time Management with Personal Development - CPD Accredited

    Training Express Ltd
    17 Courses Bundle | CPD Accredited | Free PDF & Hard Copy Certificate included | Free Retake Exam | Lifetime Access
    • Online
    • 70 hours · Self-paced
    • Certificate(s) included
    • 170 CPD points
    • Tutor support
    Great service
    ✩ Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩ [Updated 2025] Imagine a future where you’re leading teams, making important decisions, and guiding organizations to success. Leadership and management skills are in high demand, with a 10% gro …
    £109
  • Your Personal Development Training Course

    Ad Vitam Learning
    Online Training Course
    • Online
    • 1 hour · Self-paced
    • 2 CPD points
    Great service
    Welcome to Ad Vitam Learning's online your personal development training course. This personal development e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Health and Safety Executive …
    £34.99
  • QLS Endorsed Personal Development Masterclass

    One Education
    Level 3 - Two Endorsed Training | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
    • Online
    • 12 hours · Self-paced
    • Certificate(s) included
    • 15 CPD points
    • Tutor support
    Great service
    The journey towards personal growth and self-discovery can often feel like a never-ending pursuit. But what if there was a way to accelerate that process, to unlock your full potential and live the life you've always dreamed of? Introducing the QLS Endorsed Personal Development M …
    £300
  • Personal Development Coach with Positive Psychology Training

    IOMH
    Get a Free: (Life Coaching & Mindfulness) Course! Updated Materials| CPD Certified| 24/7 Tutor Support| Lifetime Access
    • Online
    • 17 hours · Self-paced
    • 20 CPD points
    • Tutor support
    Great service
    In a world where mental wellness and self-improvement are at the forefront, the demand for skilled personal development coaches is increasing. The UK has seen a 20% increase in coaching-related roles over the past five years, with thousands seeking guidance to overcome obstacles, …
    £12
  • Decision Making, Time Management & Personal Development

    Academy for Health & Fitness
    QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 250 CPD Points > Lifetime Access
    • Online
    • 27 hours · Self-paced
    • Certificate(s) included
    • 250 CPD points
    • Tutor support
    Great service
    ***Limited Time Flash Sale*** ►►► Decision Making, Time Management & Personal Development Admission Gifts ◄◄◄ ★★ FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter★★ Begin your journey towards a rewarding and …
    £249
  • Personal Development Coach & Spiritual Life Coaching

    Study Booth
    Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support
    • Online
    • 8 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    Do you want to help people reach their full potential? Do you want to make a difference in the world? If so, then you should consider becoming a personal development coach or spiritual life coach. Personal development coaches and spiritual life coaches help people to achieve thei …
    £15
  • Self Esteem & Personal Development Training

    StudyHub
    24 Hour Flash Sale : Up to 80% Off | 20 in 1 Exclusive Bundle | Free 20 PDF Certificates & A Hardcopy Certificate, Exam
    • Online
    • 100 hours · Self-paced
    • Certificate(s) included
    • 200 CPD points
    • Tutor support
    Great service
    24 Hour Flash Deal **20-in-1 Mega Bundle** ►►► Enrolment Gifts ◄◄◄ **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Personal Deve …
    £100
  • Personal Development Training – CPD Accredited – Online Training Course

    LearnPac Systems
    Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download
    • Online
    • 1 hour · Self-paced
    • 1 CPD point
    • Tutor support
    Great service
    Personal Development Training – CPD Accredited – Online Training Course Welcome to LearnPac’s online personal development training course. This development e-learning course was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Trainin …
    £14.99
  • Career Development with Personal Development - QLS Endorsed Diploma

    Imperial Academy
    Level 3 & 4 Endorsed Diploma | QLS Hard Copy Certificate Included | Lifetime Access
    • Online
    • 28 hours · Self-paced
    • Certificate(s) included
    • 150 CPD points
    • Tutor support
    Great service
    In today’s fast-paced, evolving job market, success relies not only on technical skills but also on the ability to grow personally and professionally. This comprehensive course bundle is designed to empower individuals at any career stage—whether you're entering the workforce, pi …
    £250
  • Personal Development Coach: Aspects of Coaching and Mentoring

    Janets
    CPD Certified Diploma | FREE Exam | 24/7 Tutor Support | Lifetime Access | 100% Success Rate
    • Online
    • 9 hours · Self-paced
    • 10 CPD points
    • Tutor support
    Great service
    "As the adage goes, 'the best investment you can make is in yourself.' The Personal Development Coach: Aspects of Coaching and Mentoring course offers a powerful path to self-improvement by providing an in-depth understanding of coaching and mentoring principles. Unlock the trans …
    £15
  • Level 2 & 3 Diploma in Personal Development and Well-being Skills - QLS Endorsed

    Skill Up
    **5 Free QLS Certificates + 5 Career Booster Courses **| Level 3 QLS Endorsed Diploma| 120 CPD Points| Learner Support
    • Online
    • 400 hours · Self-paced
    • Certificate(s) included
    • 120 CPD points
    • Tutor support
    Great service
    !! Biggest Sale of the Year !! Level 2 & 3 Diploma in Personal Development and Well-being Skills **Outstanding Features of This Level 2 & 3 Diploma in Personal Development and Well-being Skills** Free 5 QLS Certificate (Hardcopy Only) Free 5 CPD Courses (Career Booster) S …
    £309
  • Personal Development Coach Online Diploma

    Academy for Health & Fitness
    Level 5 QLS Endorsed Diploma! 150 CPD Points| 19 Video Lessons| Free ID Card & Assessment| 100% Pass Rate| 24/7 Support
    • Online
    • 370 hours · Self-paced
    • 150 CPD points
    • Tutor support
    Great service
    The need for Personal Development Coaches has never been more crucial, as an increasing number of people in the UK seek guidance in navigating their personal and professional lives. Amidst the complexities of modern living, individuals are searching for ways to overcome challenge …
    £12
  • Effective Time Management

    ATA (Asset Training Academy) LTD
    Classroom and virtual Course | CPD Accredited |Certificate | Study materials | Tutor Support | Lunch included.
    • 51 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    Time Management - Course Overview Do you feel that work and life are managing you rather than the other way around? Do you often procrastinate and put off tasks that really need to be actioned? Do you often feel stressed and overwhelmed by the amount of outstanding tasks? Do you …
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    £351 £390
  • Confident Presentation Skills

    ATA (Asset Training Academy) LTD
    CPD Accredited | 5 Star Reviews | Lunch & Refreshments Included | Course Notes and Certificate of Achievement
    • 34 enquiries
    • Classroom - Leeds
    • 1 day · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Presentation Skills - Course Overview Do you have a presentation coming up that is making you feel anxious or nervous? Have you been asked to deliver a presentation or speech at an event that is giving you sleepless nights? Our one-day Confident Presentation Skills course aims to …
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    £351 £390
  • Negotiation, Influencing & Persuasion Skills

    ATA (Asset Training Academy) LTD
    CPD accredited Classroom and Online Course. Certificate, Study materials, Tutor Support, Lunch included.
    • 18 enquiries
    • Classroom - Leeds
    • 2 days · Part-time
    • Certificate(s) included
    • 2 CPD points
    • Tutor support
    Influencing and Negotiation - Overview Most people are involved with negotiations at some point in their lives, whether this is in a personal context or in a workplace situation. There are many ways to describe negotiation – influencing others to achieve your goal or objective, …
    £780
  • First Aid Responder for Film, TV & Broadcasters

    Remote First Aid & Pre-hospital Training Ltd
    Face to Face course
    • Classroom - Aberdare
    • 30 hours · Full-time
    • Certificate(s) included
    • 30 CPD points
    • Tutor support
    This course is suitable for people aged 18+ who require a higher level of first aid training other than the First aid at work certificate. The First Aid Regulations 1981 & 1982 allows organisations to seek higher levels of first aid training to match their specific needs. Org …
    £700
  • Effective Business Communication

    Pitman Training Essex and Suffolk
    Classroom based course with study materials included
    • Classroom - Chelmsford
    • 7 hours · Part-time or full-time
    • 14 CPD points
    • Tutor support
    Effective communication skills are essential to master as they’re often at the top of the list of qualities demanded by employers. In this course over six modules you’ll begin by looking at the definition of effective business communication, the use of appropriate language and to …
    £399
  • Communication Skills for IT Specialists

    Pitman Training Essex and Suffolk
    Online course with study materials, tutor support and final exam included.
    • Classroom - Chelmsford
    • 12 hours · Part-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    The Communication Skills for IT Specialists course is designed to help you effectively engage with your audience and is specifically geared toward working in a technical environment.
    £399
  • Infographics and Data Visualisation

    Pitman Training Essex and Suffolk
    Full day practical workshop
    • Classroom - Chelmsford
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Re-think long PowerPoint decks and Word reports by sharing insight through Infographics with this 1-day introductory course. Almost all professionals need to deliver presentations and reports at some point in their role, but many fall into the trap of creating long slide deck …
    £399
  • Cold Calling With Confidence

    Powercall Global Training
    Gain the cold calling skills to open your calls with impact and to overcome gatekeepers and objections
    • Classroom - West London
    • 4 hours · Part-time
    • Certificate(s) included
    • 3 CPD points
    • Tutor support
    The primary objective of our cold calling training course is to ensure you walk away a better, more confident telemarketing professional. There is much more to telemarketing than following a script – which, although an important part of the process, has nowhere near the same leve …
    £420
  • Effective Negotiation Skills

    Powercall Global Training
    Learn the negotiation skills to create Win-Win Outcomes and Protect Your Interests
    • Classroom - West London
    • 7 hours · Part-time
    • 7 CPD points
    • Tutor support
    Looking to achieve higher margins and better deals? This negotiation skills course is for you... Do you want to improve your negotiation skills, and gain new techniques for achieving measurably better win-win agreements? Free yourself from common misconceptions about the negotiat …
    £598.80
  • Executive PA Masterclass

    Pitman Training Essex and Suffolk
    Two-day workshop focussed on how to excel in this pivotal job role.
    • 14 enquiries
    • Classroom - Central London
    • 2 days · Part-time or full-time
    • Certificate(s) included
    • 12 CPD points
    • Tutor support
    This seminar is run over two days and takes an in-depth look at the role of the Executive PA and the importance of this role in any organisation. By the end of the course you will be able to: • Redefine your role as an Executive PA and understand others’ expectations • Apply new …
    £799
  • Professional Executive PA Diploma - Accelerated Learning

    Pitman Training Essex and Suffolk
    Intensive classroom based course to fast track your career.
    • 15 enquiries
    • Classroom - Central London
    • 20 weeks · Full-time
    • 380 CPD points
    • Tutor support
    • Job guarantee programme
    If you’re looking to advance your career towards a Senior Personal Assistant or Executive Assistant role, this is a great programme to launch your career. Having a skillset that includes financial understanding and knowledge is essential if you want to fully support senior te …
    £5,999
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's essential to delegate effectively. Hamilton Mercer’s Delegation Methodologies™ enable individuals to boost productivity, enhance efficiency, develop team member …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in both verbal and non-verbal techniques. Hamilton Mercer’s Methodologies™ provide powerful strategies that help individuals increase their self-awareness, convey authentic …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    To handle difficult customers or situations successfully, you must take the other person’s perception into account. The customer might not always be factually correct, but their perception is always their reality. Self-awareness and self-control are vital when it comes to dealing …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a healthier work-life balance and better well-being. Hamilton Mercer’s Methodologies™ support individuals in getting organised, staying focused, increasing productivity, opt …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Being assertive is essential to achieving desired outcomes, but assertiveness doesn’t come naturally to everyone. If you find it difficult to say ‘no’ or to make a persuasive case for a particular course of action then this course is for you. People who are assertive have high co …
    £595
    • 36 enquiries
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's culture. Hamilton Mercer’s Methodologies™ enable receptionists to make a positive and welcoming impression while effectively managi …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    • Tutor support
    Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to frustrate customers. Hamilton Mercer’s Service Methodologies™ empower individuals to take ownership of complaints, adjust communication s …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    It takes more than technical know-how to work successfully on a helpdesk. Being organised, a strong communicator and having the ability to keep calm under pressure are all essential. If you work on a helpdesk, or if you’re pursuing helpdesk roles, this course will help you to dev …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients. Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, m …
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their telephone etiquette and structuring their interactions, enabling them to lead conversations with confidence.
    £595
    • Classroom - Central London
    • 1 day · Full-time
    • Certificate(s) included
    • 6 CPD points
    Customer service shouldn’t just be exceptional; it should be consistently exceptional. Delivering exceptional service will demonstrate a positive, determined, can-do approach that increases customer desire for your product or service. Delivering consistently exceptional customer …
    £595
  • ILM Chief of Staff Executive Assistant Role

    Global PA Association
    Classroom course with study materials, tutor support
    • Classroom - Central London
    • 14 hours · Part-time
    • Certificate(s) included
    • 14 CPD points
    • Tutor support
    Great service
    The Role of a Chief of Staff is a complex role which requires balancing multiple priorities. The Chief of Staff act as a filter, gathering information from the across the organisation, assessing it and communicating upwards. Chief of Staff face both outwards and into the organisa …
    £1,200
  • CPD Executive PA Communication Masterclass

    Global PA Association
    Classroom based course with tutor support
    • 18 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident? We can assist you with this. Global PA Training Academy are world leaders in the training and development of PAs, …
    £500
  • CPD The Strategic Business Support PA

    Global PA Association
    Classroom based course, tutor support CPD ILM
    • 17 enquiries
    • Classroom - Central London
    • 7 hours · Full-time
    • Certificate(s) included
    • 7 CPD points
    • Tutor support
    Great service
    The Strategic Business Support PA Masterclass is Day 1 of the ILM Accredited 7 Key Skills PA Management Programme developed by the Global PA Association, which is a global leader in development of the Executive Assistant & PA Profession. You have the option to attend 1 or 2 d …
    £500

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