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Professional Email Writing - One Day Course

Hamilton Mercer

Summary

Price
£595 inc VAT
Study method
Classroom
Duration
1 day · Full-time
Qualification
No formal qualification
CPD
6 CPD hours / points
CPD What's this?
Certificates
  • CPD Certification - Free
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Location & dates

Location
Start date
End date

24/06/2025
24/06/2025

End date: 24/06/2025

Additional info: 9.15am - 4.30pm

Address
20 Mercer Street
Covent Garden
London
WC2H9HD
United Kingdom
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02/10/2025
02/10/2025

End date: 02/10/2025

Additional info: 9.15am - 4.30pm

Address
20 Mercer Street
Covent Garden
London
WC2H9HD
United Kingdom
View on Map

Overview

There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response from recipients.

Hamilton Mercer’s Service Methodologies™ assist individuals in crafting well-structured emails that are visually appealing and, most importantly, informative and persuasive.

Certificates

CPD Certification

Hard copy certificate - Included

This course is accredited by The CPD Standards Office (CPDSO) and is worth a total of 6 CPD Hours.

Upon completion, learners will be awarded with an Official CPD Certificate & Learning Reflection Tool, which can be included within a formal CPD record for a professional institute, regulator or employer.

CPD

6 CPD hours / points
Accredited by The CPD Standards Office

Description

Learning Objectives

Upon completing this course learners will be able to:

  • Create visually appealing emails that are easy to read, get to the point quickly and have clear Calls to Action.
  • Use styling techniques to set the right tone and level of formality.
  • Make emails truly stand out by creating informative subject lines.
  • Correctly populate address fields and indicate the level of responsibility and interaction each recipient is expected to make.
  • Properly edit and proofread emails to ensure a professional standard is upheld.

Return on Investment

Performance outcomes include:

  • Meeting more deadlines, because recipients respond faster.
  • Greater attention, trust and respect from customers and colleagues.
  • Enhanced reputation and professionalism.
  • Efficient operations based on ‘best practice’ templates.

Key points about Hamilton Mercer’s scheduled courses:

  • Attendance on this course is limited to a maximum of eight learners, so you can be sure of receiving personal attention and opportunities to work one-to-one with the trainer
  • Attendees complete a Pre-Course Questionnaire prior to attending the course, so we can identify your unique learning needs and provide you with a highly personalised experience
  • You will receive a Personal Development Plan to complete during the course to map your progress and help embed your new skills
  • You will be awarded a certificate of training on the day of training

Who is this course for?

This course is designed for individuals at any experience level or seniority who use email to communicate with external customers (clients / suppliers) and internal customers (colleagues / contractors).

Requirements

Learners do not require any prior qualifications to enrol on this Professional Email Writing Course.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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