CPD Executive PA Communication Masterclass
Classroom based course with tutor support
Summary
Payment via Stripe, Company Invoice or Paypal email invoice. 2 Instalment options available.
Opportunity to pay in 2 instalments
- Certificate of completion - Free
- Tutor is available to students
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Location & dates
End date: 14/05/2025
Additional info: 9am to 5pm includes refreshments
Great Queen Street
Central London
London
WC2B5DA
United Kingdom
End date: 09/07/2025
Additional info: 9am to 5pm includes refreshments
Great Queen Street
Central London
London
WC2B5DA
United Kingdom
End date: 15/10/2025
Additional info: 9am to 5pm includes refreshments
Great Queen Street
Central London
London
WC2B5DA
United Kingdom
End date: 10/12/2025
Additional info: 9am to 5pm, includes refreshments
Great Queen Street
Central London
London
WC2B5DA
United Kingdom
Overview
- Do you wish to start a career as an Executive PA or do you want to become a more comprehensive Executive PA, skilled in effective communication and feeling confident?
- We can assist you with this.
- Global PA Training Academy are world leaders in the training and development of PAs, Executive Assistants, Personal Assistants, Executive PAs & Secretaries.
- Our Founder was a PA for 30 years and now champions your profession across the world. We are based in London.
- This advanced PA Classroom training focuses on the PA role when working with teams and the PA role within a team.
- It explores Assertiveness techniques and how to say 'no' as a PA and how to manage people and difficult situations.
- This PA course will increase your confidence as a communicator and includes a review of a whole suite of advanced PA communication skills in coaching, mentoring, influencing, negotiation and assertiveness.
- This 1 day programme is part of the ILM EA 7 Key Skills Management Programme and you have the option to attend all 3 days in the classroom or just 1 or 2 days and complete the course online with our live courses.
Certificates
Certificate of completion
Digital certificate - Included
CPD Certificate will be sent via email once the course is completed
CPD
Course media
Resources
- 5 Secrets of Top Performing EAs & PAs - download
- The 7 Key Management Skills -
Description
The aim of the 1 day PA Communication & Confidence session is to understand the principles of communication for PAs and how to use different techniques and vary your communication style in different situations in the workplace.
- This PA Communication & Confidence Masterclass will review communication skills in coaching, mentoring, influencing, negotiation and persuasion. PAs who attend this course will discover how to implement assertiveness skills in varying situations.
- PAs will learn to negotiate effectively and gain deeper insights into managing communication across all levels of the organisation. PAs will complete in the classroom on their team player style. The results will show PAs how to maximise their contribution during team meetings.
- The social media session will review how PAs can maximise their personal use of social medial tools to showcase their PA professional status.
Testimonials:
"As a PA I can now understand the different levels of assertiveness and responses and decide which best applies to. I now understand how to use open questions in conversations to extract all the relevant information I need to get my job done. As a PA I found this session extremely helpful". L, Eight Roads
"The assertive exercises for PAs were really helpful as they focused on situations that PAs find themselves in. This course was much better than normal communication courses". J, RBS.
Who is this course for?
- This course is for Executive Assistants, Personal Assistants, PAs, Secretaries & Administrators who wish to develop their communication skills in the workplace
- You will understand others more effectively and become more confident and proactive within your PA role.
Requirements
- This course is for Executive Assistants, Personal Assistants, PA and Team PAs
- You will be working at middle and senior management level
- Your Manager will manage teams of people and communicate across the organisation
Career path
- If you complete the full programme (3 days in class/or online) you are eligible for the ILM Digital Award - EA 7 Key Management Skills
- The CPD PA Certificate will show your commitment to professional development and enhance your CV
- As a PA developing advanced communication skills in influencing, negotiation and assertiveness will offer you opportunities to move your career to a senior level
Questions and answers
Reviews
Provider
Global PA Association & Training Academy have been established for 14 years and we are based in London. Our expertise is upskilling Office Professionals and creating Career opportunities for you. We have International training experience from delivering courses across the world. We deliver LIVE E-Courses, Recorded E-Courses, Classroom Training, In House Training, Coaching & Mentoring.
Our Training Academy is an ILM (Institute of Leadership & Management) Recognised Provider. The ILM is part of City and Guilds, the no.1 for qualifications in UK and recognised internationally in 80 countries. We also partner with Birkbeck, University of London on upskilling the profession into management courses at Birkbeck.
In the last 14 years, Global PA Association & Training Academy has developed thousands of Executive Assistants & Personal Assistants in the UK, Middle East, Far East & Australia. Our trainers are qualified and Executive Assistants & Personal Assistans regularly return to our programmes for the motivation and inspiration that they deliver. The programmes have been developed by a former Executive Assistant, Rosemary Parr who has 35 years experience as a PA working in UK Parliament and for the former Chairman of British Telecom (Sir Christopher Bland). Rosemary is now a CIPD L&D Practitioner, International Business Skills Business Trainer, CTI Coach & Founder of the Global PA Association.
We offer E-Learning Courses, Classroom Training, Webinars, Masterclass Programmes and In-House Programmes.
If you are looking for a one-off course in E-Learning or a complex programme, Global PA Association & Training Academy can offer you the expertise and guidance to find the best solution.
Open Courses are offered in central London at 4 star venues. Clients include the banking industry, public sector, insurance sector, media and charities.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
