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In-company courses

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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Too often appraisals become adversarial meetings where the manager has difficulty getting their point across successfully and the appraise becomes defensive. This course will give learners a number of approaches and techniques to ensure that the appraisals they conduct are struct …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    Senior PAs and secretaries are often called on for HR advice or to provide HR administration support. This course provides a comprehensive overview of key knowledge and skills required to provide accurate and efficient HR advice and support. This course can also be taken as part …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    It’s essential for managers and others entering into agreements to have a good grasp of the fundamental concepts of contract law. This course will enable participants to understand what it means to be a party to a contract, when a legally binding agreement is deemed to have been …
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    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course will teach you what it takes to make an impact at meetings. You will learn how to create a confident first impression, which will allow you to achieve credibility within the group, but also develop a rapport. You will also learn about how you can use assertion to redu …
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    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    This very practical course covers fundamental people management skills and the contextual positioning of managers within an organisation. Participants will learn how to motivate staff and communicate with people at all levels, including techniques to delegate tasks and manage dif …
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  • Managing difficult people Professional Training Course

    Reed Business School
    Managing difficult people
    • Onsite
    • 2 days · Full-time
    • Tutor support
    Great service
    Dealing with difficult people is a challenge that can consume your time, energy and resources. To avoid this you need a management strategy that helps you deal effectively with the problem behaviour, and helps individuals become cooperative and productive members of the team. Thi …
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  • Managing stakeholders Professional Training Course

    Reed Business School
    Managing stakeholders
    • Onsite
    • 1 day · Full-time
    Great service
    This stakeholder management course is highly interactive and practical. It will enable you to analyse, plan and manage your key stakeholders to maximum effect. Through understanding what drives stakeholder behaviour, you will learn how to adjust your communication style and influ …
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  • Managing Stress for Staff Professional Training Course

    Reed Business School
    Managing Stress for Staff
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This workshop is designed to help staff at all levels improve their ability to cope with stress, both personally and in working with their colleagues. It will help explore what causes stress and its impacts, before turning to a range of ways that people can prevent and address st …
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  • Fire Awareness Professional Training Course

    Reed Business School
    Fire Awareness Professional Training Course
    • Onsite
    • 3 hours · Part-time or full-time
    • Tutor support
    Great service
    A 2 to 3-hour fire awareness course including a practical demonstration in the use of portable fire extinguishers.
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  • Effective Mentoring for Mentors Professional Training Course

    Reed Business School
    Effective Mentoring for Mentors Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Effective Mentoring for Mentors" course is designed to equip mentors with the essential knowledge, skills, and strategies required to be effective mentors. This course focuses on fostering mentorship excellence, building strong mentor-mentee relationships, and creating a pos …
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  • Action Planning Professional Training Course

    Reed Business School
    Action Planning Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Action Planning" course is designed to equip individuals with the knowledge and skills needed to create, implement, and manage effective action plans. This course emphasizes the development of practical strategies for achieving personal and professional goals, project milest …
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  • Administration of Medication Professional Training Course

    Reed Business School
    Administration of Medication Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Administration of Medication" course is designed to provide healthcare professionals and caregivers with the knowledge and skills required to safely and effectively administer medications. This course emphasizes medication safety, proper administration techniques, and adhere …
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  • Agile Training Professional Training Course

    Reed Business School
    Agile Training Professional Training Course
    • Onsite
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    The "Agile Training" course is designed to introduce participants to Agile principles and methodologies, with a focus on improving project management, product development, and team collaboration. This course emphasizes the values and practices that underpin Agile frameworks, such …
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  • Awareness of Mental Health Professional Training Course

    Reed Business School
    Awareness of Mental Health Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Awareness of Mental Health" course is designed to provide participants with a comprehensive understanding of mental health, common mental health conditions, and how to promote mental well-being. This course emphasizes knowledge, empathy, and practical strategies for recogniz …
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  • Awareness of Working in End-of-Life Care Professional Course

    Reed Business School
    Awareness of Working in End-of-Life Care Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Awareness of Working in End-of-Life Care" course is designed to provide participants with an understanding of the principles and practices involved in providing care and support to individuals nearing the end of their lives. This course emphasizes knowledge, compassion, and …
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  • Care Planning and Person-Centered Care Training Course

    Reed Business School
    Care Planning and Person-Centered Care Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Care Planning and Person-Centered Care" course is designed to provide participants with the knowledge and skills required to develop and implement effective care plans that prioritize individual needs and preferences. This course emphasizes person-centered care, collaboratio …
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  • Catheterization and Catheter Care Professional Training Course

    Reed Business School
    Catheterization and Catheter Care Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Catheterization and Catheter Care" course is designed to provide participants with the knowledge and skills required to safely and effectively perform catheterization procedures and provide proper care for patients with catheters. This course emphasizes patient safety, infec …
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  • Corporate Decision Making Process Professional Training Course

    Reed Business School
    Corporate Decision Making Process Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Corporate Decision Making Process" course is designed to provide participants with the knowledge and skills required to make effective decisions within a corporate environment. This course emphasizes the importance of informed, strategic, and ethical decision-making for orga …
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  • Dealing with Difficult and Distressed Customers Professional Course

    Reed Business School
    Dealing with Difficult and Distressed Customers Professional Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to effectively handle challenging customer interactions. This course focuses on de-escalation techniques, empathetic communication, and conflict …
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  • Delivering Beyond Yourself Professional Training Course

    Reed Business School
    Delivering Beyond Yourself Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "Delivering Beyond Yourself" course is designed to inspire and equip participants with the knowledge, mindset, and practical skills to go above and beyond in their personal and professional lives. This course emphasizes self-motivation, leadership, and making a positive impac …
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  • Equality and diversity for staff Professional Training Course

    Reed Business School
    Equality and diversity for staff Professional Training Course
    • Onsite
    • 2 days · Part-time or full-time
    • Tutor support
    Great service
    The "Equality and Diversity for Staff Professional Training Course" is a comprehensive program designed to empower staff members with the knowledge, skills, and tools necessary to promote equality, embrace diversity, and champion human rights within their professional roles. This …
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  • First Aid at Work Professional Training Course

    Reed Business School
    First Aid at Work Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The "First Aid at Work" course is a comprehensive training program tailored that equips participants with the essential knowledge and skills required to act as certified first aiders in the workplace. This course emphasizes life-saving techniques, medical emergencies, and health …
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  • The art of being brilliant - intro to NLP Professional Course

    Reed Business School
    The art of being brilliant - intro to NLP Professional Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course provides an introduction to the principles of Neuro-Linguistic Programming (NLP) to help participants enhance their personal and professional lives. It focuses on understanding how thoughts, language, and behaviour influence our experiences and how to apply NLP techni …
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  • The 5 Day Management Programme Professional Training Course

    Reed Business School
    The 5 Day Management Programme Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This comprehensive five-day programme is designed to equip managers with the essential knowledge, skills, and tools required to excel in their roles. It covers a wide range of management topics, enabling participants to enhance their management capabilities and contribute to thei …
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  • Supporting Remote/Hybrid Workers Professional Training Course

    Reed Business School
    Supporting Remote/Hybrid Workers Professional Training Course
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    This course is designed to equip managers and team members with the skills and strategies needed to support remote and hybrid workers effectively. It addresses the unique challenges and opportunities associated with remote and hybrid work environments, fostering collaboration, we …
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