Powercall Global Training
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Negotiation is the discussion between two or more parties to reach an agreeable solution. Whilst the definition is easy to grasp, the actual, real life process is often not so simple.
Even so, we use our ability to negotiate on an almost daily basis. In fact, a sizable portion of all our human interactions are a negotiation of some sort: maintaining a healthy relationship with a friend, colleague or partner, asking the children to help around the house, even paying for groceries. There is no doubt though, that in the professional environment our ability to negotiate is continually tested more frequently and intensively than anywhere else, and so this vital skill is a key factor in determining the success of our careers.
Nonetheless, given how much we rely on our negotiation skills, very few people are experts. In business (and personal life, too), this can lead to deal-ending issues, such as a conflict of interests or competing agendas, remaining unresolved - despite these being fixable problems.
CPD Value 7 Hours
The course is split into two sessions: morning and afternoon. The morning will focus on the theory, whilst the afternoon will be a practical and engaging experience where we put the theory into practice.
The morning sessions includes:
- Introduction to negotiation skills
- What is negotiation?
- Characteristics of ultra-successful negotiators
- Negotiation skills self-assessment
- Positional bargaining: including hard vs soft bargaining and the pros and cons of each approach
- Producing wise agreements
- Dealing with conflict, people issues and emotions
- Laying the foundations for a win-win agreement
- Inventing options for mutual gain
- Using objective criteria (how to unstick a negotiation)
- Protecting your position and making the most of your assets
- Using negotiation jujitsu
The afternoon session will involve a hands-on application of the theory discussed in the morning session, involving role-plays based on typical real-life negotiation situations.
Who is this course for?
Classes can be tailored to fit the skills and experiences of the delegates attending, meaning that this course is perfect for everyone from experienced professionals looking to “top-up” on their existing skillset, to beginners looking to gain a head start. Similarly, this course is for anyone who finds they are struggling to succeed in negotiations.
This course is available to everyone, regardless of background and qualifications. There are no requirements other than that delegates must be proficient in English.
This course is useful for the following careers:
Purchasing/ Procurement professionals looking for a refresh or to establish a code of best practice
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