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Effective Interviewing Skills
Watson Martin

In-company online or on site course with study materials and tutor support

Summary

Price
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Price includes VAT

This course can the be taken as a CMI Award - additional price, £90 +...

Study method
Onsite
Duration
2 days · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students
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AI Overview

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This comprehensive course on Effective Interviewing Skills is designed to equip participants with the essential competencies required to optimize the recruitment and selection process. By attending this training, learners will gain:

- Proficiency in designing and implementing an effective attraction and selection process - Up-to-date guidelines to ensure legal compliance in their interview practices - Skills to refine job profiles and enable more targeted candidate searches - Understanding of a competency model to avoid poor selection decisions - Techniques to communicate effectively in interviews and gather the necessary information to make the best hiring decisions

This course is best suited for managers and professionals who are directly involved in the recruitment process, particularly those looking to improve staff retention and team performance. It provides a structured approach to interviewing, covering topics such as person specifications, questioning techniques, active listening, and non-verbal communication.

Delivered through a combination of classroom-based instruction and interactive exercises, this skills-based course offers a valuable opportunity for learners to enhance their interviewing capabilities and make more informed hiring decisions. While no specific prerequisites are required, the course can also be taken as part of the CMI Level 4 Certificate in Management, allowing participants to further their professional development.

Overview

Do you regularly find yourself panic recruiting, taking the best of a mediocre bunch just to fulfil a need? Is your staff turnover too high? Are your operations at risk because you can’t find the right staff or keep recruiting the wrong ones? Failings in the recruitment and selection process can do more damage to your organisation than almost any other factor.

By attending this training course, you will learn that matching the right person to the right role is vital. It will teach you how to spot the right individuals for your team, which should improve retention rate and performance.

Certificates

Certificate of completion

Digital certificate - Included

Description

WHAT TOPICS ARE COVERED ON THIS COURSE?

  • Clearly define required competencies
  • Use and create person specifications
  • Make short lists work for you
  • Work with a clear structure to manage timings
  • Build a relaxed atmosphere to improve communication flow
  • Use different selection techniques for different roles
  • Questioning techniques
  • Active listening
  • Non-verbal communication
  • Learning from others’ mistakes
  • Current legislation
  • Avoiding the ‘halo’ and ‘horns’ effect
  • Balance your emotional reaction

WHAT WILL I GET OUT OF ATTENDING THIS COURSE?

By attending this course you will gain:

  • competence in design and implementation of an attraction and selection process
  • up-to-date guidelines to ensure your interview process is legally compliant
  • the skills to refine your job profiles to enable more targeted searches
  • an understanding of a competency model to avoid poor selection
  • techniques to communicate effectively in interviews, getting the information you need to make the best decisions

Who is this course for?

Anyone who is involved with the recruitment process will benefit from attending this course in effective interviewing skills. This course is most applicable to managers who are recruiting staff into their own teams, as it will help them optimise the recruitment process and select the right staff members.

Career path

This course can also be taken as part of the CMI Level 4 Certificate in Management. You can achieve a Level 4 Award in Management by completing a written assessment after this course. Call us to find out more.

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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