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Stakeholder Management : Tools and Strategies (On-site)
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Interactive CPD Accredited Training: Improve Your Skills and Gain a Certificate and Course Booklet for Future Reference

Summary

Price
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Finance options

Payment can be made through BACS, cheques, card or cash.

We offer interest-free installment plan.
Study method
Onsite
Duration
1 day · Full-time
Qualification
No formal qualification
CPD
14 CPD hours / points
CPD What's this?
Assessment details
  • Assessment (included in price)
Additional info
  • Tutor is available to students
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Overview

This one-day, instructor-led course is designed for professionals who need to manage stakeholder relationships effectively in on-site settings. Suitable for team or departmental rollouts, the programme equips participants with practical tools to influence stakeholders and build strong, results-driven relationships—even in situations where formal authority is limited.

In today’s complex business environment, managing both internal and external stakeholders is vital for achieving performance targets and driving continuous improvement. Whether engaging with clients, colleagues, suppliers, or outsourced partners, the ability to influence, align expectations, and communicate clearly has never been more important.

What You’ll Gain
This course offers hands-on tools and models to help learners:

  • Identify and prioritise stakeholders using proven mapping techniques

  • Understand stakeholder drivers and tailor influencing strategies accordingly

  • Communicate with confidence and navigate high-stakes conversations

  • Maintain lasting stakeholder relationships through expectation management

By the end of the course, participants will be equipped with a structured approach to stakeholder engagement that they can apply immediately in their roles.

Assessment details

Assessment

Included in course price

CPD

14 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

The course highlights are:

1. Stakeholder Mapping

  • Tools for stakeholder identification and analysis

  • Understanding influence, interest, and power

  • Building your own stakeholder mapping model

2. Understanding Stakeholder Drivers

  • Exploring personality styles and behavioural preferences

  • Assessing what motivates different individuals and groups

  • Using position, expertise, or personal credibility to influence

3. Influencing Strategies

  • Selecting appropriate push and pull techniques

  • Adapting your approach to different scenarios

  • Behaviours and tactics of effective influencers

4. Communicating with Impact

  • Tailoring your message to the audience

  • Choosing the right communication channels

  • Structuring conversations to gain alignment

Who is this course for?

This course is ideal for professionals who work on complex projects or initiatives requiring stakeholder collaboration. It suits those in leadership, coordination, or support roles who need to influence outcomes and manage expectations across a range of stakeholders.

Requirements

No prior experience is required.
The course is valuable across functions including project management, sales, business analysis, customer service, and operational leadership.

Career path

Skills gained in this course can support progression in areas such as:

  • Project and Programme Management
  • Business Analysis and Consulting
  • Sales, Marketing, and Client Services
  • Customer Experience and Account Management
  • Leadership and Change Management

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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